Replace Fuel Delivery Module – 2021-2023 Mercedes-Benz Sprinter

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Senior Manager, Regula�ons and Cer�fica�ons Re: Launch Recall Campaign No�fica�on Model Sprinter 907 Model Years 2021-2023 Replace Fuel Delivery Module DATE: October, 2023 IMPORTANT RECALL CAMPAIGN INFORMATION Please see the atached documents related to the campaign listed above. Campaign No. : 2023090004 Campaign Desc. : VS3KRAPUMP Replace Fuel Delivery Module This is to no�fy you of a Recall Campaign Launch to replace the fuel delivery module on approximately 11,190 MY 2021-2023 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate ques�ons from customers. All affected VINs will be flagged “OPEN” in VMI and cannot be sold un�l the recall has been remedied. Background Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that on certain Sprinter (907 pla�orm) vehicles the fuel pump impeller might not meet specifica�ons in regards to material Issue What We’re Doing characteris�cs. As a consequence, the impeller might deform and come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, which could increase the risk of a crash or injury. As a precau�onary measure, an authorized Mercedes-Benz dealers will check the fuel delivery module on the affected vehicles and replace it, if necessary. Parts Parts are available and can be ordered as necessary. Vehicle Model Year(s) 2021-2023 Vehicle Model Sprinter Popula�on 11,190 Dealer Inventory 0 Vehicles Affected Vehicle Popula�ons Given this no�ce, it is a viola�on of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this no�fica�on un�l the vehicle has been repaired. Loaner and demonstrator vehicles may con�nue to be driven, but must not be retailed un�l repaired. Addi�onally, given this no�ce, it is a viola�on of Federal Law for rental companies to rent new vehicles covered by this no�fica�on un�l the vehicle has been repaired. Next Steps/Notes Customer No�fica�on Timeline An owner no�fica�on leter to be mailed in November, 2023. AOMS/SOMS AOMs – This recall may generate ques�ons from your dealers. Please forward this no�ce to your dealers ASAP. This recall may affect vehicles in your fleet. Please contact your respec�ve MBUSA Rental Fleet Partners fleet representa�ve for further informa�on and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer sa�sfac�on. Campaign No. 2023090004 October, 2023 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model 907 Sprinter, Model Year 2021-2023 Replace Fuel Delivery Module Mercedes-Benz AG, the manufacturer of Sprinter vans, has determined that on certain Sprinter (907 platform) vehicles the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform and come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, which could increase the risk of a crash or injury. As a precautionary measure, MBUSA will check the fuel delivery module on the affected vehicles and replace it, if necessary. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 11,190 vehicles are involved. Order No. V-RC-2023090004 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. V-RC-2019050017 Model 907 with engine 274 Operation no. of the operation texts or standard texts and flat rates Category Op. no. Operation text Time Damage Code Codeword L 12 1719 Operations: Replace fuel delivery module 1.3 h 47 902 07 VS3KRAPU MP L 12 1720 L 12 1723 Operations: Extract fuel vapors (when working on fuel system) Operations: Extra work for replacing fuel delivery module on delivery without fill level sensor 0.1 h 0.1 h 47 902 07 47 902 07 VS3KRAPU MP VS3KRAPU MP **extra time only If you receive a part without the fill level sensor 1 Fuel tank fill level sensor 2 Fuel feed module D47.20-A027-03 V-RC-2023090004 1 3 Fuel hose 4 Filler neck D47.20-A028-03 aDanger aCaution Notice Risk of explosion caused by fuel igniting, risk of poisoning caused by inhaling and swallowing fuel as well as risk of injury to eyes and skin caused by contactwith fuel. Risk of injury caused by scraping or cutting body parts on sharp vehicle parts Notes on avoiding damage through contamination and foreign objects No fires, sparks, open flames or smoking. Pour fuels into suitable and appropriately marked containers only. Wear protective clothing when handling fuel. Always wear protective gloves when working on or near sharp and non-deburred vehicle parts. Deburr repair panels. AS47.00-Z-0001-01A AS00.00-Z-0017-01A AH00.00-P-5000-01A 2 V-RC-2023090004 g Check 1 Check whether vehicle is affected by measure. i If the vehicle is affected by the service measure, pass on information to the vehicle owner that during a workshop visit for this service measure, the fuel tank must only be filled to a maximum of 20%. i A filling of 20% corresponds to 2 bars in the fuel display. Replace 2 Position air extraction system in working area and switch on. 3 Replace fuel delivery module (2). f i For example, see WS47.00- P-0039B. i Removal: Contrary to the method described, the fuel hose (3) does not need to be removed. The filler neck (4) is only detached from the body and remains on the fuel tank. i Dispose of removed component parts that are not reused properly. Observe the applicable legal requirements and specifications of the relevant country. If the new part is not equipped with a fill level sensor (1), ↓ the fill level sensor (1) must then be modified. AR47.20-D-7000TSC Page 5 V-RC-2023090004 3 Parts ordering note Part no. Designation Quantity A 907 470 40 02 **Fuel feed module (with FILL LEVEL SENSOR) 1 A 025 997 18 45 O-ring 1 – Additional replacement part scopes, small parts and consumable materials required for carrying out this service measure must be replaced in accordance with the information in the repair documents referenced in this document. These must be determined according to the vehicle identification number (FIN) via the “XENTRY Parts Information” system and, whilst not listed in the parts ordering note, they are included in the costing. n. B. **Paragon may substitute for A907470550028 (without FILL LEVEL SENSOR) Work instruction for modifying the fuel delivery module without fill sensor are shown on the next page 4 V-RC-2023090004 SM47.20-D-0027-02SG Modify fill level sensor of fuel delivery module (code: VS3KRAPUMP, acc. no.: 47 902 07) Model 907 with engine 274 1 Fill level sensor D47.20-A029-76 V-RC-2023090004 5 1 Release and disconnect electrical connector(4). D47.20-A030-76 2 Unclip electric lines from line routing (3). 3 Push fill level sensor (1) forwards in area of line routing (3) and then unclip upwards. i Installation: Check that the fill level sensor (1) is correctly locked. 4 Install in the reverse order. D47.20-A031-76 6 V-RC-2023090004

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