March 6, 2018 NHTSA CAMPAIGN NUMBER: 18V151000
Incorrect Adjustment of LED Headlights/FMVSS 108
An insufficiently illuminated roadway may increase the risk of a crash.
NHTSA Campaign Number: 18V151
Manufacturer Mercedes-Benz USA, LLC.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 28
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2018030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Headlamp Aiming MY17 213 (E-Class) | DATE: March 26, 2018 |
IMPORTANT NEW RECALL CAMPAIGN INFORMATION UPDATE
RECALL CAMPAIGN LAUNCH NOTIFICATION
March 26, 2018
| Campaign No. : | Campaign Desc. : |
Headlamp Aiming | ||
| 2018030005 | 1802P82A32 | |||
| This is to notify you of a new Recall Campaign concerning the headlamps on 28 MY 2017 Model 213 (E-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 27, 2018. | ||||
| Background | ||||
| Issue | Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that on certain Model Year (“MY”) 2017 E-Class vehicles, the low beam headlamp setting may not correspond to current production specifications. As a result, headlamp range may be reduced, which would not satisfy the requirements of Federal Motor Vehicle Safety Standard 108 S10.18.9.1.1. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the headlamps and adjust them if necessary. | |||
| Parts | Parts are not required for repair; repair involves standard headlamp adjustment | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2017 | |||
| Vehicle Model | E-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 28 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY17 E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY17 E-Class vehicles covered by this notification until the vehicle has been repaired. | ||||
|
Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters are scheduled to be mailed March 30, 2018. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
2 Affected Products
Vehicles
| MERCEDES BENZ | E300 | 2017 |
| MERCEDES BENZ | E43 AMG | 2017 |
11 Associated Documents
Recall Acknowledgement
RCAK-18V151-7775.pdf 284.389KB
Non-Compliance Notice 573 Report/FMVSS 108
RCLRPT-18V151-3507.pdf 216.319KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V151-5641.pdf 136.325KB
Manufacturer Notices(to Dealers,etc)- March 26, 2018 – RE: Recall Campaign Launch Notification Headlamp Aiming MY17 213 (E-Class)
RCMN-18V151-2622.pdf 155.838KB
Recall 573 Report – AMENDMENT 1
RCLRPT-18V151-3038.PDF 216.384KB
Recall Quarterly Report – Report #1, 2018-2
RCLQRT-18V151-7105.PDF 214.528KB
Recall 573 Report – AMENDMENT 2
RCLRPT-18V151-9605.PDF 216.447KB
Recall 573 Report – AMENDMENT 3
RCLRPT-18V151-6169.PDF 214.604KB
Recall Quarterly Report #3, 2018-4
RCLQRT-18V151-1154.PDF 211.333KB
Recall Quarterly Report #2, 2018-3
RCLQRT-18V151-1553.PDF 211.245KB
Recall Quarterly Report #4, 2019-1
RCLQRT-18V151-2905.PDF 211.435KB
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