2018030005 – Headlamp Aiming – 2017 Mercedes-Benz E-Class

March 6, 2018 NHTSA CAMPAIGN NUMBER: 18V151000

Incorrect Adjustment of LED Headlights/FMVSS 108

An insufficiently illuminated roadway may increase the risk of a crash.

 

NHTSA Campaign Number: 18V151

Manufacturer Mercedes-BenzeBay logo USA, LLC.

Components EXTERIOR LIGHTING

Potential Number of Units Affected 28

 

Summary

Mercedes-BenzeBay logo USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2018030005.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-BenzeBay logo Dealer Principals, General Managers, Sales Managers, Service Managers, Parts ManagersFROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Headlamp Aiming
MY17 213 (E-Class)
DATE: March 26, 2018

 

IMPORTANT NEW RECALL CAMPAIGN INFORMATION UPDATE


RECALL CAMPAIGN LAUNCH NOTIFICATION

March 26, 2018


Campaign No. :Campaign Desc. :

Headlamp Aiming

2018030005 1802P82A32
This is to notify you of a new Recall Campaign concerning the headlamps on 28 MY 2017 Model 213 (E-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 27, 2018.
Background
Issue Daimler AG (“DAG”), the manufacturer of Mercedes-BenzeBay logo vehicles, has decided that on certain Model Year (“MY”) 2017 E-Class vehicles, the low beam headlamp setting may not correspond to current production specifications. As a result, headlamp range may be reduced, which would not satisfy the requirements of Federal Motor Vehicle Safety Standard 108 S10.18.9.1.1.
What We’re Doing MBUSA will conduct a voluntary recall.  An authorized Mercedes-BenzeBay logo dealer will check the headlamps and adjust them if necessary.
Parts Parts are not required for repair; repair involves standard headlamp adjustment
Vehicles Affected
Vehicle Model Year(s) 2017
Vehicle Model E-Class
Vehicle Populations
Total Recall Population 28
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY17 E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY17 E-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline Customer letters are scheduled to be mailed March 30, 2018.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


2 Affected Products

Vehicles

MERCEDES BENZeBay logoE3002017
MERCEDES BENZeBay logoE43 AMG2017

 


11 Associated Documents

Recall Acknowledgement

RCAK-18V151-7775.pdf 284.389KB

 


Non-Compliance Notice 573 Report/FMVSS 108

RCLRPT-18V151-3507.pdf 216.319KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-18V151-5641.pdf 136.325KB

 


Manufacturer Notices(to Dealers,etc)- March 26, 2018 – RE: Recall Campaign Launch Notification Headlamp Aiming MY17 213 (E-Class)

RCMN-18V151-2622.pdf 155.838KB

 


Recall 573 Report – AMENDMENT 1

RCLRPT-18V151-3038.PDF 216.384KB

 


Recall Quarterly Report – Report #1, 2018-2

RCLQRT-18V151-7105.PDF 214.528KB

 


Recall 573 Report – AMENDMENT 2

RCLRPT-18V151-9605.PDF 216.447KB

 


Recall 573 Report – AMENDMENT 3

RCLRPT-18V151-6169.PDF 214.604KB

 


Recall Quarterly Report #3, 2018-4

RCLQRT-18V151-1154.PDF 211.333KB

 


Recall Quarterly Report #2, 2018-3

RCLQRT-18V151-1553.PDF 211.245KB

 


Recall Quarterly Report #4, 2019-1

RCLQRT-18V151-2905.PDF 211.435KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V151&docType=RCL

 

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  • More Down Road Visibility: XtraVision bulbs have an enhanced down road visibility with no added glare.
  • Reliable Design For Optimal Performance: XtraVision bulbs have a robust filament design and propriety gas mixture that can be driven for superior performance.
  • Confirm Fit: When using the Amazon Part Finder, be sure to confirm the POSITION and NOTES provided. For some vehicles, bulbs may fit some positions (fog light, low beam, high beam, or high/low beam), but not all. The POSITION and NOTES ensure Exact Fit! AVAILABLE IN: 9003, 9004, 9005, 9006, 9007, 9008/H1, H3, H7, H11, H13.
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Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API


 

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