February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V100000
Blower Motor Wiring May Overheat and Cause Fire
A wiring harness that overheats increases the risk of a fire.
NHTSA Campaign Number: 23V100
Manufacturer Daimler Vans USA, LLC
Components VISIBILITY, ELECTRICAL SYSTEM
Potential Number of Units Affected 52,993
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 8297010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
Chronology :
In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data.
In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses.
In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause.
In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated.
On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US.
MBAG is not aware of any cases of death or injury related to this defect.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FREIGHTLINER | SPRINTER (VS30) | 2019-2020 |
MERCEDES-BENZ | SPRINTER (VS30) | 2019-2020 |
4 Associated Documents
Recall Acknowledgement
RCAK-23V100-6613.pdf 704.765KB
RCAK-23V100-6613
Recall 573 Report – February 24, 2023
RCLRPT-23V100-2636.PDF 215.464KB
RCLRPT-23V100-2636
Defect Notice 573 Report
RCLRPT-23V100-2744.PDF 215.344KB
RCLRPT-23V100-2744
Recall 573 Report – March 2, 2023
RCLRPT-23V100-1359.PDF 215.7KB
RCLRPT-23V100-1359
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V100&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-100 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : FEB 17, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 52,993 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2019-2020 Mercedes-Benz Sprinter Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 FREIGHTLINER SPRINTER Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit Part 573 Safety Recall Report 23V-100 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out. Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 23V-100 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. How Remedy Component Differs from Recalled Component : New and relocated fuse and new supply line. Identify How/When Recall Condition was Corrected in Production : The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on 4/7/2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023 Part 573 Safety Recall Report 23V-100 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-100 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : FEB 24, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 52,993 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2019-2020 Mercedes-Benz Sprinter VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 FREIGHTLINER SPRINTER VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit Part 573 Safety Recall Report 23V-100 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out. Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 23V-100 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. In the interim, to prevent the possibility of a thermal event, the front blower should only be operated in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings. How Remedy Component Differs from Recalled Component : New and relocated fuse and new supply line. Identify How/When Recall Condition was Corrected in Production : The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Part 573 Safety Recall Report 23V-100 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on 4/7/2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023 Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-100 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : MAR 02, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 52,993 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2020 FREIGHTLINER SPRINTER VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 Mercedes-Benz Sprinter VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : SEP 16, 2017 – FEB 03, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limitPart 573 Safety Recall Report 23V-100 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out. Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer Name : Kromberg & Schubert Automotive GmbH & C Address : Raitestraße 8 D-71272 Renningen Foreign States Country : Germany Part 573 Safety Recall Report 23V-100 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. Owners are advised to only operate the front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 8297010. How Remedy Component Differs from Recalled Component : New and relocated fuse and new supply line. Part 573 Safety Recall Report 23V-100 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on 4/7/2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023 Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023 * NR – Not Reported
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