February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V101000
Front Side Air Bags May Deploy Improperly
An air bag that does not deploy as intended increases the risk of injury in a crash.
NHTSA Campaign Number: 23V101
Manufacturer Daimler Vans USA, LLC
Components AIR BAGS, ELECTRICAL SYSTEM
Potential Number of Units Affected 350
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Remedy
Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 5491810.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
2023030003
Swivel Seat Wire Harness Routing
This is to notify you of the Recall Campaign Launch to reroute the swivel seat wire harness on approximately 350 MY 2022 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
All affected VINs will be flagged “OPEN” in VMI and CANNOT BE SOLD until the recall has been remedied.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted. In the event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury.
What We’re Doing
MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly.
Remedy
Remedy is available
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Model 907
with code SF1 (Driver’s seat electrically adjustable) with code SR8 (Swivel base for driver’ seat)
Model 907
with code SF2 (Electrically adjustable co-driver’s seat) with code SR9 (Swivel base for co-driver’ seat)
Parts ordering note
| Part no. | Designation | Quantity |
| A 000 995 90 09 | Cable tie | As Needed |
Chronology :
At the end of February 2022, based on an internal Mercedes-Benz audit at a production plant, MBAG found that in certain Sprinter (907 platform) vehicles with both electrically adjustable front seats and a swivel seat frame, the wiring harness on the rotary frame was not routed with the necessary length to the seat adjustment motor.
As a result, the seat adjustment motor might contact the retaining clip of the electrical wiring harness and
might damage the electrical wiring harness over time when a front swivel seat is adjusted.
All vehicles that had not been released from the plant were checked and reworked as needed to meet the routing specification of the wiring harness.
Also at that time, MBAG implemented adjustments in the production process to ensure the wiring harness was installed according to the specification.
In May 2022, MBAG introduced a new mounting clip for the electrical wiring harness in production to eliminate the risk of wiring damage due to contact with the seat adjustment motor.
Though MBAG received no field reports related to damage to the wiring harness, beginning in July 2022 the company initiated an evaluation of the potential consequences of damage to the wiring harness during vehicle operation. When that analysis identified potential effects on side airbag functioning, the company conducted further investigations and tests in order to identify a potential root cause, failure mechanism and potential impact on airbag performance.
Based on the above investigations and analyses, in late 2022 and early 2023 MBAG identified the population of vehicles potentially affected by damage to the wiring harness.
On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is aware of no warranty claims, field or service reports, or reports of property damage, death or injury related to this defect.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | SPRINTER 1500 | 2022 |
| MERCEDES-BENZ | SPRINTER 2500 | 2022 |
| MERCEDES-BENZ | SPRINTER 3500 | 2022 |
| MERCEDES-BENZ | SPRINTER 4500 | 2022 |
3 Associated Documents
Recall Acknowledgement
RCAK-23V101-5677.pdf 645.304KB
RCAK-23V101-5677
Defect Notice 573 Report
RCLRPT-23V101-4937.PDF 214.486KB
RCLRPT-23V101-4937
Manufacturer Notices(to Dealers,etc)
RCMN-23V101-3131.pdf 1478.995KB
RCMN-23V101-3131
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V101&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-101 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : FEB 17, 2023 NHTSA Recall No. : 23V-101 Manufacturer Recall No. : 5491810 Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 350 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz Sprinter Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The recall population was determined through production records. Production Dates : FEB 17, 2022 – MAY 06, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”) the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury. Description of the Cause : Due to a deviation in the development process, the wiring harness on the rotary seat frame may have been routed with an insufficient length to the seat adjustment motor. Identification of Any Warning that can Occur : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. When the issue occurs, the driver might notice the SRS indicator lamp illuminated in the instrument cluster. Part 573 Safety Recall Report 23V-101 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Cable Strap Component Description : Cable Strap Component Part Number : A0009956790 Component Name 2 : Main Line Kit Component Description : Main Line Kit Component Part Number : A9075407465 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : At the end of February 2022, based on an internal Mercedes-Benz audit at a production plant, MBAG found that in certain Sprinter (907 platform) vehicles with both electrically adjustable front seats and a swivel seat frame, the wiring harness on the rotary frame was not routed with the necessary length to the seat adjustment motor. As a result, the seat adjustment motor might contact the retaining clip of the electrical wiring harness and might damage the electrical wiring harness over time when a front swivel seat is adjusted. All vehicles that had not been released from the plant were checked and reworked as needed to meet the routing specification of the wiring harness. Also at that time, MBAG implemented adjustments in the production process to ensure the wiring harness was installed according to the specification. In May 2022, MBAG introduced a new mounting clip for the electrical wiring harness in production to eliminate the risk of wiring damage due to contact with the seat adjustment motor. Though MBAG received no field reports related to damage to the wiring harness, beginning in July 2022 the company initiated an evaluation of the potential consequences of damage to the wiring harness during vehicle operation. When that analysis identified potential effects on side airbag functioning, the company conducted further investigations and tests in order to identify a potential root cause, failure mechanism and potential impact on airbag performance. Based on the above investigations and analyses, in late 2022 and early 2023 MBAG identified the population of vehicles potentially affected by damage to the wiring harness. Part 573 Safety Recall Report 23V-101 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is aware of no warranty claims, field or service reports, or reports of property damage, death or injury related to this defect. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly. How Remedy Component Differs from Recalled Component : Properly attach wiring harness to the seat base. Identify How/When Recall Condition was Corrected in Production : A change in the routing of the electrical wiring harness ensures that this issue can no longer occur from May 5,2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on 4/7/2023. A copy of all communications will be provided when available. Owner notification will begin approximately one week after dealer notification. Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023 Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023 * NR – Not Reported
**************************************************************************************************************
Recall Campaign Launch Notification
DATE: March, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vans Customer Service and Parts Internal TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Recall Campaign Launch Notification Model – Sprinter Model Years 2022 Swivel Seat Wire Harness Routing DATE: March, 2023 IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vans Customer Service and Parts Internal Campaign No. : Campaign Desc. : Swivel Seat Wire Harness Routing 2023030003 VS30DRESIT This is to notify you of the Recall Campaign Launch to reroute the swivel seat wire harness on approximately 350 MY 2022 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged “OPEN” in VMI and CANNOT BE SOLD until the recall has been remedied. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted. In the event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly. Remedy Remedy is available Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model Sprinter Vehicle Populations Population 350 Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline An owner notification letter to be mailed at the end of March, 2023 AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction. V-RC-2019050017 Campaign No. 2023030003, March, 2023 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model 907 Sprinter, Model Year 2022 Swivel Seat Wire Harness Routing Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles equipped with electrically adjustable front swivel-seats, the electrical wiring harness might become damaged over time when a front swivel seat is adjusted. In the event of a damaged wiring harness, it cannot be ruled out that the function of the side airbag installed in the seat back might be impaired. This could increase the risk of injury. MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealership will inspect the installation of the wiring harness and will attach it properly. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 350 vehicles are involved. Order No. V-RC-2023030003This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. Model 907 with code SF1 (Driver’s seat electrically adjustable) with code SR8 (Swivel base for driver’ seat) Model 907 with code SF2 (Electrically adjustable co-driver’s seat) with code SR9 (Swivel base for co-driver’ seat) Operation no. of the operation texts or standard texts and flat rates Category Op. no. Operation text Time Damage Code Code L 12 1601 Operations: Check line installation of rotating seats 0.1hr 54 918 10 VS30DRESI T L 12 1602 Operations: Modify line installation of a rotating seat (after check) 0.1hr 54 918 10 VS30DRESI T L 12 1603 Operations: Modify line installation of 2 rotating seats (after check) 0.1hr 54 918 10 VS30DRESI T D91.29-A012-79 Shown on driver’s seat with code SF1 (Electrically adjustable driver’s seat) and code SR8 (Driver’s seat rotating frame) 1 Wiring harness 3 Cable tie with fir tree clip 2 Rotating seat 4 Cable tie If rotating seats are installed on the driver and passenger side, then the line installation of both rotating seats must be checked and adapted, if necessary. V-RC-2023030003 1 aWarning Risk of injury during testing and repair operations related to pyrotechnical components Do not expose pyrotechnical component parts to temperatures above 100 ℃ or 212 °F. Disconnect current supply when working on such component parts. AS91.00-Z-0008-01A Notice Information on preventing damage to electronic components due to electrostatic discharge AH54.00-P-0001-01A Notice Notes on carrying out repair work in the vehicle interior AH68.00-D-0001-01KOS Information, assessment and legal requirements when working with, handling and storing pyrotechnical components AH91.00-Z-0000-10A g Check 1 Check whether vehicle is affected by measure 2 V-RC-2023030003 2 Check wiring harness (1) on rotating seat (2). i To do so, move rotating seat (2) down completely using electrical seat adjustment, and check whether there is sufficient space between wiring harness (1) and rotating seat console, or whether actuator motor of electrical seat adjustment CANNOT touch wiring harness (1). Check wiring harness (1) for damage. i If rotating seats (2) are installed on the driver’s side and front passenger side, then the wiring harnesses (1) of both rotating seats (2) must be checked and adapted if necessary. If actuator motor of electrical seat adjustment touches wiring harness (1) (see picture) or wiring harness (1) is damaged: ↓ Repair wiring harness and continue with next operation step. If wiring harness (1) does not touch actuator motor of electrical seat adjustment and wiring harness (1) is not damaged: ↓ end the measure. Adapt line installation 3 Adjust rotating seat (2) until wiring harness (1) is accessible. 4 Subsequently modify mount of wiring harness (1) at rotating seat (2). i To do so, remove cable tie with fir tree clip (2) from rotating seat console and fasten wiring harness (1) next to original position on rotating seat console with a new cable tie (4). See figure. The old cable tie with the fir tree clip (2) can remain on the wiring harness (1). Parts ordering note Part no. Designation Quantity A 000 995 90 09 Cable tie As Needed V-RC-2023030003 3
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