Replace Front Stationary Sunroof Panel – 2021 Mercedes-Benz S-Class

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Recall Campaign Initial Notification

DATE: February 24, 2023

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Replace Front Stationary Sunroof Panel MY21 S-Class (223 platform) DATE: February 24, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification February 24, 2023 Campaign No. : NHTSA ID Campaign Desc. : Replace Front Stationary Sunroof Panel TBD 23V098 23P2197586 This is to notify you of a new Recall Campaign to replace the front stationary sunroof panel on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. The affected VIN will be flagged in VMI as “PENDING” on February 24, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed glass panel located between the windshield and the panoramic sunroof might not have been bonded according to specifications. The adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel partially or fully detaching from the vehicle, increasing the risk of a crash and/or injury for other road users. When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof while driving. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the front fixed panel on the affected vehicle Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2021 Vehicle Model S-Class Vehicle Populations Total Recall Population 1 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline The customer letter will be mailed on or before April 18, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-098 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : FEB 17, 2023 NHTSA Recall No. : 23V-098 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz S 580 4Matic Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 1 vehicle. The recall population was determined through production records. Vehicles outside of the recall population had the rework of the front fixed panel bonding performed according to specifications. Production Dates : JUN 09, 2021 – JUN 09, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed panel located between the windshield and the panoramic sunroof might not have been bonded according to the updated repair specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel to partially or fully detach from the vehicle, increasing the risk of a crash and/or injury for other road users. Description of the Cause : Due to a deviation in the plant rework instruction documentation, the front fixed panel may have been bonded with an incorrect adhesive. Identification of Any Warning that can Occur : When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof. Part 573 Safety Recall Report 23V-098 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Front Fixed Glass Roof Component Description : Front Fixed Glass Roof Component Part Number : A2237802200 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : At the end of 2022, MBAG found during a standard review that a small number of vehicles were not processed during a plant action in 2021. This plant action was initiated because the applied adhesive to bond the front sunroof panel had been revoked for this application in the plant reworking process. In January 2023, MBAG conducted further internal discussions as to whether the bonding would withstand the vehicle life time. Further analyses were carried out to identify all potentially affected vehicles in the field. On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealership will replace the front fixed panel on the affected vehicle and install it according to specifications. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to the owner since the vehicle would not have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs New front fixed panels are installed with bonding adhesive according to current production specification. Part 573 Safety Recall Report 23V-098 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : A2237802200 – Front fixed glass roof A0099898571 – Adhesive A0059891971- Cleaner A0099890171 – Activator A0949893300 – Primer Identify How/When Recall Condition was Corrected in Production : A change in the rework instruction ensures that this issue can no longer occur from July 22, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on February 24, 2023. The vehicle owner will be notified of the voluntary recall campaign on or before April 18, 2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : FEB 24, 2023 – NR Planned Owner Notification Date : APR 18, 2023 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-098 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : FEB 27, 2023 NHTSA Recall No. : 23V-098 Manufacturer Recall No. : 2023020008 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz S 580 4Matic Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 1 vehicle. The recall population was determined through production records. Vehicles outside of the recall population had the rework of the front fixed panel bonding performed according to specifications. Production Dates : JUN 09, 2021 – JUN 09, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed panel located between the windshield and the panoramic sunroof might not have been bonded according to the updated repair specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel to partially or fully detach from the vehicle, increasing the risk of a crash and/or injury for other road users. Description of the Cause : Due to a deviation in the plant rework instruction documentation, the front fixed panel may have been bonded with an incorrect adhesive. Identification of Any Warning that can Occur : When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof. Part 573 Safety Recall Report 23V-098 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Front Fixed Glass Roof Component Description : Front Fixed Glass Roof Component Part Number : A2237802200 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : At the end of 2022, MBAG found during a standard review that a small number of vehicles were not processed during a plant action in 2021. This plant action was initiated because the applied adhesive to bond the front sunroof panel had been revoked for this application in the plant reworking process. In January 2023, MBAG conducted further internal discussions as to whether the bonding would withstand the vehicle life time. Further analyses were carried out to identify all potentially affected vehicles in the field. On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealership will replace the front fixed panel on the affected vehicle and install it according to specifications. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to the owner since the vehicle would not have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs New front fixed panels are installed with bonding adhesive according to current production specification. Part 573 Safety Recall Report 23V-098 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : A2237802200 – Front fixed glass roof A0099898571 – Adhesive A0059891971- Cleaner A0099890171 – Activator A0949893300 – Primer Identify How/When Recall Condition was Corrected in Production : A change in the rework instruction ensures that this issue can no longer occur from July 22, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on February 24, 2023. The vehicle owner will be notified of the voluntary recall campaign on or before April 18, 2023. A copy of all communications will be provided when available. Planned Dealer Notification Date : FEB 24, 2023 – NR Planned Owner Notification Date : APR 18, 2023 – NR * NR – Not Reported

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Recall Campaign Launch Notification

DATE: March 3, 2023

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Front Stationary Roof Panel MY21 S-Class (223 platform) DATE: March 3, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification March 3, 2023 Campaign No. : NHTSA ID Campaign Desc. : Replace Front Stationary Roof Panel 2023020008 23V098 23P7891010 This is to notify you of a Recall Campaign Launch to replace the front stationary roof panel on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. The affected VIN will be flagged in VMI as “OPEN” on March 3, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed glass panel located between the windshield and the panoramic sunroof might not have been bonded according to specifications. The adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel partially or fully detaching from the vehicle, increasing the risk of a crash and/or injury for other road users. When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof while driving. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the front fixed panel on the affected vehicle. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2021 Vehicle Model S-Class Vehicle Populations Total Recall Population 1 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline The customer letter will be mailed on or before April 18, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred Mercedes-Benz dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2023020008, March 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model S-Class (223 platform) Model Year 2021 Replace Front Stationary Roof Panel Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed glass panel located between the windshield and the panoramic sunroof might not have been bonded according to specifications. The adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel partially or fully detaching from the vehicle, increasing the risk of a crash and/or injury for other road users. When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof while driving. An authorized Mercedes-Benz dealer will replace the front fixed panel on the affected vehicle. Prior to performing this Campaign:  VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.  Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 1 vehicle is affected. Order No. P-RC-2023020008 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2023020008 Replace front fixed element of panoramic sliding sunroof Model 223 Code 413 corresponds to panoramic sliding sunroof – glass roof. Work Procedure 1. Replace front fixed element of panoramic sliding sunroof. For basic data on model 223 see AR77.21-P-0803S. __________________________________________________________________________________________________ Primary Parts Information Qty. Part Name Part Number As required (1)* CAP, SLIDING-TILTING ROOF. SHD, front fixed element (model 223) A 223 780 22 00 As required (1)* Adhesive, repair adhesive kit for front fixed element A 009 989 85 71 09 As required (1)* CLEANER, also order adhesive cleaner A 005 989 19 71 As required (1)* ACTIVATOR, also order adhesive activator A 009 989 01 71 14 As required (1)* PRIMER, also order adhesive primer A 094 989 33 00 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 78 910 10 12-1635 Replace front fixed element for panoramic sliding sunroof (model 223) Includes: Perform teach-in run for automatic reversing function on panoramic sliding sunroof (XENTRY connected) 2.5 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

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