Check for Water Entry In The Spare Wheel Well – 2012-2020 Mercedes-Benz GLE-Class/ML-Class & GLE-Class

SEOCONTENT-START

Recall Campaign Initial Notification

DATE: January 3, 2023

April, 2023
Thi: notiee applies to your vehiele, VIN:
ln:peet the Spare Wheel Well for Water
NHTSA Reeall ID: 22V955
• Remedy parts are now available for your vehicle.
• Schedule an appointment with your authorized
Mercedes-Benz dealership as soon as possible.
• This repair will be provided FREE of charge.
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to
motor vehicle safety exists in certain Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe vehicles. Our reeord:
indieate that your vehiele i: ineluded in the affeeted population.
What i: the i::ue?
Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which cou ld
cause an engine stall while driving. An engine sta ll while driving increases the risk of a crash.
What will your Mereede:-Benz Dealership do?
An authorized Mercedes-Benz dealership will install a water dra in plug, inspect for water intrusion, and
replace the fuel pump control unit as necessary. Thi: vehiele repair will be provided at no eo:t to you.
While the repair time can range from 1-5 hours, your dealership can provide you with a better estimate of
the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz
dealer will also check for other repair measures which might be applicable to your vehicle and this may
increase the required working time. You will not be charged for other service or repairs unless so
requested.
Step: to take.
• Find your nearest authorized Mercedes-Benz dealership at mbu:a.eom/ reeall to schedule your recall
repair.
• Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2023010002
or 2023010003.
• You may be asked for your VIN, which for your convenience is located at the top of this letter.
We apologize for any inconvenience th is may have caused and look forward to taking care of this important safety recall
immediately.
Sincerely,
Mercedes-Benz USA
What if I no longer own or drive the vehicle?
In the event you no longer own or drive this veh icle, please visit mbusa.eom/ reeall: to update your information by
submitting your VIN using our VIN recall lookup tool and filling out the “No longer Own” section on the website. If
possible, please provide any contact information of the current owner/ driver so we can contact them.
Additional Information for Owner::
A VIN-based recall lookup tool is available at mbu:a.eom/ reeall:, which can be used to check whether a vehicle has
been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any difficu lty
regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership.
Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1·(800) FOR·
MERCEDES (1·800-367-6372). We are always happy to hear from you.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first
class mail to the lessee with in 10 business days to comply with Federal Regulations.
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a
reasonable amount of t ime, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree
Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https: //www.safercar.gov.
Reimbursement to Cu:tomer: for Repair: Performed Prior to Reeall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests
for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair
would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented
to your dealer for reimbursement.
Original or clear copy of all receipts, invoices and/ or repair orders that show:
• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when it was done and who repaired it.
• The total cost of the repair expense that is being claimed.
• Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt).
• Reimbursement will be made by check from your dealer.
Please speak with your dealer concerning th is matter. Thank you for your cooperation.

**************************************************************************************************************

This notice applies to your vehicle, VIN:
Inspect the Spare Wheel Well for Water
NHTSA Recall ID: 22V955
• Remedy parts are now available for your vehicle.
• Schedule an appointment with your author ized
Mercedes-Benz dealership as soon as possible.
• This repair will be provided FREE of charge,
February, 2023
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to
motor vehicle safety exists in certain Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe vehicles. Our records
indicate that your vehicle is included in the affected population.
~
What is the issue?
Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could
cause an engine stall while driving. An engine stall while driving increases the risk of a crash.
What will your Mercedes-Benz Dealership do?
An authorized Mercedes-Benz dealership will install a water drain plug, inspect for water intrusion, and
replace the fuel pump control unit as necessary. This vehicle repair will be provided at no cost to you.
While the repair time can range from 1-5 hours, your dealership can provide you with a better estimate of
the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz
dealer will also check for other repair measures which might be applicable to your vehicle and this may
increase the required working time. You will not be charged for other service or repairs unless so
requested.
Steps to take.
• Find your nearest authorized Mercedes-Benz dealership at mbusa.com/ recall to schedule your recall
repair.
• Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2023010002
or 2023010003.
• You may be asked for your VIN, which for your convenience is located at the top of this letter.
We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall
immediately.
Sincerely,
Mercedes-Benz USA
What if I no longer own or drive the vehicle?
In the event you no longer own or drive this vehicle, please visit mbusa.com/ recalls to update your information by
submitting your VIN using our VIN recall lookup tool and filling out the “No longer Own” section on the website. If
possible, please provide any contact information of the current owner/ driver so we can contact them.
Additional Information for Owners:
A VIN-based recall lookup tool is available at mbusa.com/ recalls, which can be used to check whether a vehicle has
been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any difficulty
regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership.
Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-(800) FORMERCEDES
(1-800-367-6372). We are always happy to hear from you.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first
class mail to the lessee within 10 business days to comply with Federal Regulations.
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a
reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree
Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests
for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair
would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented
to your dealer for reimbursement.
Original or clear copy of all receipts, invoices and/or repair orders that show:
• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when it was done and who repaired it.
• The total cost of the repair expense that is being claimed.
• Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt).
• Reimbursement will be made by check from your dealer.
Please speak with your dealer concerning this matter. Thank you for your cooperation.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Internal
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Check for Water entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
DATE: January 3, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Internal
Recall Campaign Initial Notification
January 3, 2023
Campaign No. :
NHTSA ID
Campaign Desc. :
Check for Water entry in the Spare Wheel Well
TBD
22V955
22P2197580
22P2197582
This is to notify you of a new Recall Campaign to check for water entry in the spare wheel well on 323,963 Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “PENDING” on January 3, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary.
Parts
Remedy is not available at this time.
Vehicles Affected
Vehicle Model Year(s)
2012-2020
Vehicle Model
GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population
323,963
Total Vehicles in Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before February 21, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: April 21, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification April 21, 2023
Campaign No. :
NHTSA ID
Campaign Desc. :
Check for Water Entry in the Spare Wheel Well
2023010002
2023010003
22V955
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary. Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)
2012-2020
Vehicle Model
GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population
348,183
Total Vehicles in Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters were mailed on February 21, 2023.
Customer letters for added vehicle population will be mailed starting April 21, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010003, February 2023 Revision A 2/14/2023
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2016-2020
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
VMI must always be checked before performing campaigns to verify that the campaign is required ona specific vehicle. Always check for any other open campaigns, and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected. Order No. P-RC-2023010003 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
P-RC-2023010003
Check spare wheel well and retrofit water drain grommet, replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with emergency wheel code 690, remove emergency wheel and cover located below, (Figure 1).
Figure 1
3
P-RC-2023010003
4. Lift left rear felt insert (A, Figure 2) and check for humidity or water deposits in marked area (B, Figure 2).
Figure 2
a. If humidity or water deposits are not present in the area (B, Figure 2): Carry out work procedure A.
b. If humidity or water deposits are present in the area (B, Figure 2): Carry out check/test procedure B.
4
P-RC-2023010003
Check/test procedure B
Only required if humidity or water deposits are detected in checked area (B, Figure 2).
1. Lift right front felt insert (C, Figure 3).
First remove tool insert.
Figure 3
2. Check area around fuel system control unit for humidity or water deposits.
Figure 4
5
P-RC-2023010003
a. If humidity or water deposits are not present in area (C, Figures 3 and 4): Carry out work procedure A and install remaining parts.
b. If humidity or water deposits are present in area (C, Figures 3 and 4): Carry out work procedures A and B.
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (E, Figure 5).
First remove existing closed grommet (D, Figure 5).
Figure 5
2. Assemble in reverse order.
6
P-RC-2023010003
Work procedure B
1. Replace fuel system control unit (Figure 6).
For basic data, see AR47.20-P-5717GQ.
Figure 6
2. Retrofit new water drain grommet ((E, Figure 5)) as described in work procedure A.
First remove existing closed grommet (D, Figure 5).
3. Assemble in reverse order.
__________________________________________________________________________________________________
7
P-RC-2023010003
Primary Parts Information
Qty. Part Name Part Number
1
Water drain grommet
A 000 998 86 06
As required (1*)
Fuel system control unit
*
* The fuel system control unit must be determined in accordance with the equipment variant for the chassis number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code Operation Number Description Labor Time (hrs.)
64 900 12
12-1593 Check spare wheel well
Includes: Lift felt insert in left front spare wheel well and check for humidity; retrofit water drain grommet (work procedure A).
0.1
12-1594 Check fuel system control unit (spare wheel well checked) Includes: Lift felt insert in right rear spare wheel well and check area of fuel system control unit for humidity.
0.1
12-1595 Replace fuel system control unit (after check)
0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis connected)
0.1
* Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
DATE: February 10, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Launch Notification February 10, 2023
Campaign No. :
NHTSA ID
Campaign Desc. :
Check for Water Entry in the Spare Wheel Well
2023010002
2023010003
22V955
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 323,963 Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary. Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)
2012-2020
Vehicle Model
GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population
323,963
Total Vehicles in Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before February 21, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010002, February 2023
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2012-2019
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2019 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 323,963 vehicles are affected.
Order No. P-RC-2023010002
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
P-RC-2023010002
Check spare wheel well and retrofit water drain grommet; replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with emergency wheel code 690, remove emergency wheel and cover located below , (Figure 1).
Figure 1
4. In hybrid vehicles 166.063, remove load compartment shelf (A, Figure 2) with vehicle tool kit.
For basic data, see AR68.80-P-5800GQA.
Load compartment floor (B, Figure 2) does not need to be removed (just folded up).
Figure 12
3
P-RC-2023010002
5. Lift left rear felt insert (C, Figure 3) and check for humidity or water deposits in marked area (D, Figure 3).
There is no felt trim in model 166.063.
Figure 23
a. If humidity or water deposits are not present in area (D, Figure 3): Carry out work procedure A.
b. IF humidity or water deposits are present in area (D, Figure 3): Carry out check/test procedure B.
4
P-RC-2023010002
Check/test procedure B
Only required if humidity or water deposits are detected in checked area (D, Figure 3).
1. In hybrid vehicles (model 166.063), remove the high-voltage battery.
For basic data, see AR54.10-P-1140GQA.
2. Lift right front felt insert (E, Figure 4).
Remove tool insert first.
Not required for hybrid vehicles.
Figure 34
3. Check the area around the fuel system control unit for humidity or water deposits.
Figure 5
a. If humidity or residual water are not present in area (E, Figures 4 and 5): Carry out work procedure A and install remaining parts.
b. If humidity or residual water are present in area (E, Figures 4 and 5): Carry out work procedures A and B.
5
P-RC-2023010002
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (F, Figure 6).
First, remove existing closed grommet (G, Figures 6 and 7).
Figure 6
Figure 47, shown on ML500 hybrid 166.063
6
P-RC-2023010002
2. Assemble in reverse order.
Work Procedure B
1. Replace fuel system control unit.
For basic data, see AR47.20-P-5717GQ.
7
P-RC-2023010002
Figure 58
2. Retrofit new water drain grommet ((F, Figure 6)) as described in work procedure A.
First, remove existing closed grommet (G, Figure 6).
3. Assemble in reverse order.
8
P-RC-2023010002
Primary Parts Information
Qty. Part Name Part Number
1
Water drain grommet
A 000 998 86 06
As required (1*)
Fuel system control unit
*
* The fuel system control unit must be determined in accordance with the equipment variant for the vehicle identification number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code Operation Number Description Labor Time (hrs.)
64 900 11
12-1582 Check spare wheel well All except model 166.063
Includes: Lift felt insert in left front spare wheel well and check for humidity; retrofit water drain grommet (work procedure A).
0.1
12-1582 Check spare wheel well model 166.063 Includes: Remove load compartment shelf with vehicle tool kit, check spare wheel well for humidity, and retrofit water drain grommet (work procedure A).
0.3
12-1583 Check fuel system control unit (spare wheel well checked) Includes: Lift felt insert in right rear spare wheel well and check area of fuel system control unit for humidity.
0.1
12-1584 Replace fuel system control unit (after check)
0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis connected)
0.1
12-1585
Extra work for: Check fuel system control unit in vehicles with high-voltage battery model 166.063
Includes: Drain coolant of high-voltage battery cooling, perform power disconnect/commissioning, disconnect/connect ground line
4.0
* Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
DATE: February 10, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Launch Notification February 10, 2023
Campaign No. :
NHTSA ID
Campaign Desc. :
Check for Water Entry in the Spare Wheel Well
2023010002
2023010003
22V955
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 323,963 Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary. Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)
2012-2020
Vehicle Model
GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population
323,963
Total Vehicles in Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before February 21, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010003, February 2023
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2016-2020
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 323,963 vehicles are affected.
Order No. P-RC-2023010003
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
P-RC-2023010003
Check spare wheel well and retrofit water drain grommet, replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with emergency wheel code 690, remove emergency wheel and cover located below, (Figure 1).
Figure 1
3
P-RC-2023010003
4. Lift left rear felt insert (A, Figure 2) and check for humidity or water deposits in marked area (B, Figure 2).
Figure 2
a. If humidity or water deposits are not present in the area (B, Figure 2): Carry out work procedure A.
b. If humidity or water deposits are present in the area (B, Figure 2): Carry out check/test procedure B.
4
P-RC-2023010003
Check/test procedure B
Only required if humidity or water deposits are detected in checked area (B, Figure 2).
1. Lift right front felt insert (C, Figure 3).
First remove tool insert.
Figure 3
2. Check area around fuel system control unit for humidity or water deposits.
Figure 4
5
P-RC-2023010003
a. If humidity or water deposits are not present in area (C, Figures 3 and 4): Carry out work procedure A and install remaining parts.
b. If humidity or water deposits are present in area (C, Figures 3 and 4): Carry out work procedures A and B.
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (E, Figure 5).
First remove existing closed grommet (D, Figure 5).
2. Assemble in reverse order.
6
P-RC-2023010003
Work procedure B
1. Replace fuel system control unit.
For basic data, see AR47.20-P-5717GQ.
Figure 1
2. Retrofit new water drain grommet ((E, Figure 5)) as described in work procedure A.
First remove existing closed grommet (D, Figure 5).
3. Assemble in reverse order.
__________________________________________________________________________________________________
Primary Parts Information
Qty. Part Name Part Number
1
Water drain grommet
A 000 998 86 06
As required (1*)
Fuel system control unit
*
* The fuel system control unit must be determined in accordance with the equipment variant for the chassis number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
7
P-RC-2023010003
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code Operation Number Description Labor Time (hrs.)
64 900 12
12-1593 Check spare wheel well
Includes: Lift felt insert in left front spare wheel well and check for humidity; retrofit water drain grommet (work procedure A).
0.1
12-1594 Check fuel system control unit (spare wheel well checked) Includes: Lift felt insert in right rear spare wheel well and check area of fuel system control unit for humidity.
0.1
12-1595 Replace fuel system control unit (after check)
0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis connected)
0.1
* Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: April 21, 2023
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification April 21, 2023
Campaign No. :
NHTSA ID
Campaign Desc. :
Check for Water Entry in the Spare Wheel Well
2023010002
2023010003
22V955
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020 GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary. Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)
2012-2020
Vehicle Model
GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population
348,183
Total Vehicles in Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters were mailed on February 21, 2023.
Customer letters for added vehicle population will be mailed starting April 21, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010002, February 2023 Revision A 2/14/2023
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2012-2019
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2019 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
VMI must always be checked before performing campaigns to verify that the campaign is required ona specific vehicle. Always check for any other open campaigns, and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected. Order No. P-RC-2023010002 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
P-RC-2023010002
Check spare wheel well and retrofit water drain grommet; replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with emergency wheel code 690, remove emergency wheel and cover located below , (Figure 1).
Figure 1
4. In hybrid vehicles 166.063, remove load compartment shelf (A, Figure 2) with vehicle tool kit.
For basic data, see AR68.80-P-5800GQA.
Load compartment floor (B, Figure 2) does not need to be removed (just folded up).
Figure 2
3
P-RC-2023010002
5. Lift left rear felt insert (C, Figure 3) and check for humidity or water deposits in marked area (D, Figure 3).
There is no felt trim in model 166.063.
Figure 3
a. If humidity or water deposits are not present in area (D, Figure 3): Carry out work procedure A.
b. IF humidity or water deposits are present in area (D, Figure 3): Carry out check/test procedure B.
4
P-RC-2023010002
Check/test procedure B
Only required if humidity or water deposits are detected in checked area (D, Figure 3).
1. In hybrid vehicles (model 166.063), remove the high-voltage battery.
For basic data, see AR54.10-P-1140GQA.
2. Lift right front felt insert (E, Figure 4).
Remove tool insert first.
Not required for hybrid vehicles.
Figure 4
3. Check the area around the fuel system control unit for humidity or water deposits.
Figure 5
a. If humidity or residual water are not present in area (E, Figures 4 and 5): Carry out work procedure A and install remaining parts.
b. If humidity or residual water are present in area (E, Figures 4 and 5): Carry out work procedures A and B.
5
P-RC-2023010002
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (F, Figure 6).
First, remove existing closed grommet (G, Figures 6 and 7).
Figure 6
Figure 7, shown on ML500 hybrid 166.063
2. Assemble in reverse order.
6
P-RC-2023010002
Work Procedure B
1. Replace fuel system control unit.
For basic data, see AR47.20-P-5717GQ.
Figure 8
2. Retrofit new water drain grommet ((F, Figure 6)) as described in work procedure A.
First, remove existing closed grommet (G, Figure 6).
3. Assemble in reverse order.
7
P-RC-2023010002
Primary Parts Information
Qty. Part Name Part Number
1
Water drain grommet
A 000 998 86 06
As required (1*)
Fuel system control unit
*
* The fuel system control unit must be determined in accordance with the equipment variant for the vehicle identification number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code Operation Number Description Labor Time (hrs.)
64 900 11
12-1582 Check spare wheel well All except model 166.063
Includes: Lift felt insert in left front spare wheel well and check for humidity; retrofit water drain grommet (work procedure A).
0.1
12-1582 Check spare wheel well model 166.063 Includes: Remove load compartment shelf with vehicle tool kit, check spare wheel well for humidity, and retrofit water drain grommet (work procedure A).
0.3
12-1583 Check fuel system control unit (spare wheel well checked) Includes: Lift felt insert in right rear spare wheel well and check area of fuel system control unit for humidity.
0.1
12-1584 Replace fuel system control unit (after check)
0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis connected)
0.1
12-1585
Extra work for: Check fuel system control unit in vehicles with high-voltage battery model 166.063
Includes: Drain coolant of high-voltage battery cooling, perform power disconnect/commissioning, disconnect/connect ground line
4.0
* Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-955
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC JAN 19, 2023 NHTSA Recall No. : 22V-955 Manufacturer Recall No. : 2023010002 & …0003 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 323,963 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2016-2016 Mercedes-Benz GLE300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 1717 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2016-2016 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 9 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-955 Page 2 Vehicle 3 : 2016-2018 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 128,192 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Mercedes-Benz GLE400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2019 GLE-Class 9,302 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2017-2019 Mercedes-Benz AMG GLE43 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2017-2019 AMG GLE-Class 23,149 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 3 Vehicle 6 : 2016-2016 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 5,739 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2016-2018 Mercedes-Benz GLE550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 1206 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2016-2020 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2020 AMG GLE-Class 4928 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 4 Vehicle 9 : 2015-2015 Mercedes-Benz ML250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3295 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2012-2014 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 10765 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2015-2015 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 126978 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 5 Vehicle 12 : 2015-2015 Mercedes-Benz ML400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3729 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2012-2014 Mercedes-Benz ML550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 3255 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2012-2015 Mercedes-Benz AMG ML63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 AMG ML-Class 1699 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 6 Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Description of the Cause : The cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
When the issue occurs, the driver might notice a warning in the instrument cluster. Involved Components : Component Name 1 : PLUG Component Description : PLUG
Component Part Number : A 003 998 14 50 Component Name 2 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 003 998 14 50 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 7 Component Name 3 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 38 00 Component Name 4 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 31 01 Component Name 5 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 73 06 Component Name 6 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 62 07 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States
Country : Germany Chronology :
In June 2018, Mercedes-Benz AG became aware of isolated customer complaints outside the U.S. associated with potential water penetration into the rear interior area of certain Mercedes-Benz vehicles. The company initiated analyses of these customer complaints beginning in June 2018. Several vehicles involved in the field complaints were obtained for examination at Mercedes-Benz AG’s facilities in Germany. These analyses identified no indications of a systematic failure that could account for water penetration into the rear of the vehicles or failure of equipment such as the fuel pump control unit. Nevertheless, in February 2019, Mercedes-Benz AG instructed relevant departments to further investigate and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 8 attempt to identify the cause of the complaints. Whether and how water might penetrate into the spare wheel well, and whether any such water ingress might affect the operation of other vehicle equipment are difficult and complex questions, involving many variables and unknown factors. In March 2019, the company became aware of field complaints in the U.S. involving water penetration into the rear interior. Accordingly, it initiated further tests in June 2019 to analyze such water infiltration and its potential consequences. Mercedes-Benz continued these analyses through November 2019, including evaluating whether different vehicle models or configurations may influence potential water infiltration. The Company conducted analyses to determine if water that entered the spare wheel well might come into contact with the fuel pump control unit, which is also positioned in that area of the vehicle, testing scenarios involving different control unit installation positions within the spare wheel well. Continuing its investigation in 2020, Mercedes-Benz analyzed whether development or production deviations, customer uses, or different ambient conditions might contribute to water infiltration into the vehicles. Please see Chronology Supplement. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer , will
install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well and replace the fuel pump control unit, if necessary.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Specifications are met for water intrusion in the rear area of the vehicle Remedy Parts:
WATER DRAIN OUTLET FUEL PUMP CONTROL UNIT FUEL PUMP CONTROL UNIT A 000 998 86 06
A 000 900 31 01
A 000 900 62 07 Identify How/When Recall Condition was Corrected in Production : Series production of the potentially affected platforms ended on November 25, 2019. All identified production vehicles may be potentially affected. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
January 3, 2023. Owners will be notified of the voluntary recall campaign before February 21, 2023.
A copy of all communications will be provided when available.
Planned Dealer Notification Date : JAN 03, 2023 – NR
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955
Page 9
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : FEB 21, 2023 – NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-955
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC APR 17, 2023 NHTSA Recall No. : 22V-955 Manufacturer Recall No. : 2023010002 & …0003 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 348,183 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2016-2016 Mercedes-Benz GLE300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 1802 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2016-2016 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 33 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-955 Page 2 Vehicle 3 : 2016-2018 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 133,280 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Mercedes-Benz GLE400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2019 GLE-Class 9,654 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2017-2019 Mercedes-Benz AMG GLE43 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2017-2019 AMG GLE-Class 24,132 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 3 Vehicle 6 : 2016-2016 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 6,206 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2012-2015 Mercedes-Benz AMG ML63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 AMG ML-Class 1951 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2016-2020 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2020 AMG GLE-Class 5207 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 4 Vehicle 9 : 2015-2015 Mercedes-Benz ML250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3571 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2012-2014 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 12556 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2012-2015 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 140902 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 5 Vehicle 12 : 2015-2015 Mercedes-Benz ML400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3935 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2012-2014 Mercedes-Benz ML550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 3620 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2016-2018 Mercedes-Benz GLE550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 1244 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 6 Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Description of the Cause : The cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
When the issue occurs, the driver might notice a warning in the instrument cluster. Involved Components : Component Name 1 : PLUG Component Description : PLUG
Component Part Number : A 003 998 14 50 Component Name 2 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 003 998 14 50 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 7 Component Name 3 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 38 00 Component Name 4 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 31 01 Component Name 5 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 73 06 Component Name 6 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 62 07 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States
Country : Germany Chronology :
In June 2018, Mercedes-Benz AG became aware of isolated customer complaints outside the U.S. associated with potential water penetration into the rear interior area of certain Mercedes-Benz vehicles. The company initiated analyses of these customer complaints beginning in June 2018. Several vehicles involved in the field complaints were obtained for examination at Mercedes-Benz AG’s facilities in Germany. These analyses identified no indications of a systematic failure that could account for water penetration into the rear of the vehicles or failure of equipment such as the fuel pump control unit. Nevertheless, in February 2019, Mercedes-Benz AG instructed relevant departments to further investigate and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 8 attempt to identify the cause of the complaints. Whether and how water might penetrate into the spare wheel well, and whether any such water ingress might affect the operation of other vehicle equipment are difficult and complex questions, involving many variables and unknown factors. In March 2019, the company became aware of field complaints in the U.S. involving water penetration into the rear interior. Accordingly, it initiated further tests in June 2019 to analyze such water infiltration and its potential consequences. Mercedes-Benz continued these analyses through November 2019, including evaluating whether different vehicle models or configurations may influence potential water infiltration. The Company conducted analyses to determine if water that entered the spare wheel well might come into contact with the fuel pump control unit, which is also positioned in that area of the vehicle, testing scenarios involving different control unit installation positions within the spare wheel well. Continuing its investigation in 2020, Mercedes-Benz analyzed whether development or production deviations, customer uses, or different ambient conditions might contribute to water infiltration into the vehicles. Please see Chronology Supplement. See Amendment 17APR2023. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer , will
install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well and replace the fuel pump control unit, if necessary.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Specifications are met for water intrusion in the rear area of the vehicle Remedy Parts:
WATER DRAIN OUTLET FUEL PUMP CONTROL UNIT FUEL PUMP CONTROL UNIT A 000 998 86 06
A 000 900 31 01
A 000 900 62 07 Identify How/When Recall Condition was Corrected in Production : Series production of the potentially affected platforms ended on November 25, 2019. All identified production vehicles may be potentially affected. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
January 3, 2023. Owners will be notified of the voluntary recall campaign before February 21, 2023.
A copy of all communications will be provided when available.
Planned Dealer Notification Date : JAN 03, 2023 – NR
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955
Page 9
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : FEB 21, 2023 – NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-955
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC DEC 23, 2022 NHTSA Recall No. : 22V-955 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 323,963 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2016-2016 Mercedes-Benz GLE300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 1717 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2016-2016 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 9 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-955 Page 2 Vehicle 3 : 2016-2018 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 128,192 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Mercedes-Benz GLE400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2019 GLE-Class 9,302 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2017-2019 Mercedes-Benz AMG GLE43 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2017-2019 AMG GLE-Class 23,149 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 3 Vehicle 6 : 2016-2016 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 5,739 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2016-2018 Mercedes-Benz GLE550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 1206 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2016-2020 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2020 AMG GLE-Class 4928 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 4 Vehicle 9 : 2015-2015 Mercedes-Benz ML250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3295 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2012-2014 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 10765 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2015-2015 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 126978 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 5 Vehicle 12 : 2015-2015 Mercedes-Benz ML400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3729 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2012-2014 Mercedes-Benz ML550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 3255 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2012-2015 Mercedes-Benz AMG ML63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 AMG ML-Class 1699 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 6 Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Description of the Cause : The cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
When the issue occurs, the driver might notice a warning in the instrument cluster. Involved Components : Component Name 1 : PLUG Component Description : PLUG
Component Part Number : A 003 998 14 50 Component Name 2 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 003 998 14 50 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 7 Component Name 3 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 38 00 Component Name 4 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 31 01 Component Name 5 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 73 06 Component Name 6 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 62 07 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States
Country : Germany Chronology :
In June 2018, Mercedes-Benz AG became aware of isolated customer complaints outside the U.S. associated with potential water penetration into the rear interior area of certain Mercedes-Benz vehicles. The company initiated analyses of these customer complaints beginning in June 2018. Several vehicles involved in the field complaints were obtained for examination at Mercedes-Benz AG’s facilities in Germany. These analyses identified no indications of a systematic failure that could account for water penetration into the rear of the vehicles or failure of equipment such as the fuel pump control unit. Nevertheless, in February 2019, Mercedes-Benz AG instructed relevant departments to further investigate and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 8 attempt to identify the cause of the complaints. Whether and how water might penetrate into the spare wheel well, and whether any such water ingress might affect the operation of other vehicle equipment are difficult and complex questions, involving many variables and unknown factors. In March 2019, the company became aware of field complaints in the U.S. involving water penetration into the rear interior. Accordingly, it initiated further tests in June 2019 to analyze such water infiltration and its potential consequences. Mercedes-Benz continued these analyses through November 2019, including evaluating whether different vehicle models or configurations may influence potential water infiltration. The Company conducted analyses to determine if water that entered the spare wheel well might come into contact with the fuel pump control unit, which is also positioned in that area of the vehicle, testing scenarios involving different control unit installation positions within the spare wheel well. Continuing its investigation in 2020, Mercedes-Benz analyzed whether development or production deviations, customer uses, or different ambient conditions might contribute to water infiltration into the vehicles. Please see Chronology Supplement. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer , will
install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well and replace the fuel pump control unit, if necessary.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Specifications are met for water intrusion in the rear area of the vehicle Remedy Parts:
WATER DRAIN OUTLET FUEL PUMP CONTROL UNIT FUEL PUMP CONTROL UNIT A 000 998 86 06
A 000 900 31 01
A 000 900 62 07 Identify How/When Recall Condition was Corrected in Production : Series production of the potentially affected platforms ended on November 25, 2019. All identified production vehicles may be potentially affected. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
January 3, 2023. Owners will be notified of the voluntary recall campaign before February 21, 2023.
A copy of all communications will be provided when available.
Planned Dealer Notification Date : JAN 03, 2023 – NR
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955
Page 9
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : FEB 21, 2023 – NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-955
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC APR 25, 2023 NHTSA Recall No. : 22V-955 Manufacturer Recall No. : 2023010002 & …0003 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 348,183 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2016-2016 Mercedes-Benz GLE300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 1802 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2016-2016 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 33 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-955 Page 2 Vehicle 3 : 2016-2018 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 133,280 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Mercedes-Benz GLE400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2019 GLE-Class 9,654 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2017-2019 Mercedes-Benz AMG GLE43 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2017-2019 AMG GLE-Class 24,132 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 3 Vehicle 6 : 2016-2016 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016 GLE-Class 6,206 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2016-2018 Mercedes-Benz GLE550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz Model Year 2016-2018 GLE-Class 1244 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2016-2020 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2016-2020 AMG GLE-Class 5207 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 4 Vehicle 9 : 2015-2015 Mercedes-Benz ML250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3571 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2012-2014 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : DIESEL
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 12556 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2012-2015 Mercedes-Benz ML350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 ML-Class 140902 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 5 Vehicle 12 : 2015-2015 Mercedes-Benz ML400 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2015 ML-Class 3935 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2012-2014 Mercedes-Benz ML550 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2014 ML-Class 3620 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2012-2015 Mercedes-Benz AMG ML63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz Model Year 2012-2015 AMG ML-Class 1951 Vehicles
The recall population was determined through production records. Vehicles outside of the recall population meet the specifications for water intrusion in the rear area of the vehicle Production Dates : JUL 01, 2011 – NOV 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 6 Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain driving situations, and depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Description of the Cause : The cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of the check engine light in the instrument cluster.
When the issue occurs, the driver might notice a warning in the instrument cluster. Involved Components : Component Name 1 : PLUG Component Description : PLUG
Component Part Number : A 003 998 14 50 Component Name 2 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 003 998 14 50 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 7 Component Name 3 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 38 00 Component Name 4 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 31 01 Component Name 5 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 73 06 Component Name 6 : FUEL PUMP CONTROL UNIT Component Description : FUEL PUMP CONTROL UNIT Component Part Number : A 000 900 62 07 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States
Country : Germany Chronology :
In June 2018, Mercedes-Benz AG became aware of isolated customer complaints outside the U.S. associated with potential water penetration into the rear interior area of certain Mercedes-Benz vehicles. The company initiated analyses of these customer complaints beginning in June 2018. Several vehicles involved in the field complaints were obtained for examination at Mercedes-Benz AG’s facilities in Germany. These analyses identified no indications of a systematic failure that could account for water penetration into the rear of the vehicles or failure of equipment such as the fuel pump control unit. Nevertheless, in February 2019, Mercedes-Benz AG instructed relevant departments to further investigate and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955 Page 8 attempt to identify the cause of the complaints. Whether and how water might penetrate into the spare wheel well, and whether any such water ingress might affect the operation of other vehicle equipment are difficult and complex questions, involving many variables and unknown factors. In March 2019, the company became aware of field complaints in the U.S. involving water penetration into the rear interior. Accordingly, it initiated further tests in June 2019 to analyze such water infiltration and its potential consequences. Mercedes-Benz continued these analyses through November 2019, including evaluating whether different vehicle models or configurations may influence potential water infiltration. The Company conducted analyses to determine if water that entered the spare wheel well might come into contact with the fuel pump control unit, which is also positioned in that area of the vehicle, testing scenarios involving different control unit installation positions within the spare wheel well. Continuing its investigation in 2020, Mercedes-Benz analyzed whether development or production deviations, customer uses, or different ambient conditions might contribute to water infiltration into the vehicles. Please see Chronology Supplement. See Amendment 17APR2023. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer , will
install a water drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel well and replace the fuel pump control unit, if necessary.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Specifications are met for water intrusion in the rear area of the vehicle Remedy Parts:
WATER DRAIN OUTLET FUEL PUMP CONTROL UNIT FUEL PUMP CONTROL UNIT A 000 998 86 06
A 000 900 31 01
A 000 900 62 07 Identify How/When Recall Condition was Corrected in Production : Series production of the potentially affected platforms ended on November 25, 2019. All identified production vehicles may be potentially affected. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
January 3, 2023.
Owners were notified of the voluntary recall campaign ln February 15, 2023. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-955
Page 9
The information contained in this report was submitted pursuant to 49 CFR §573
Additional owner notification letters were mailed April 21 and 24, 2023. A copy of all communications will be provided when available.
Planned Dealer Notification Date : JAN 03, 2023 – NR Planned Owner Notification Date : FEB 15, 2023 – NR
* NR – Not Reported

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: February 16, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification February 16, 2024
Campaign No. : NHTSA ID
CA DMV ID Campaign Desc. : Check for Water Entry in the Spare
2023010002 Wheel Well
2023010003
22V955
230102/230103
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020
GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform)
vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the
spare wheel well. In certain driving situations, and depending on the amount of water that has
entered the spare wheel well, the accumulated water could intermittently contact the fuel pump
control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to
a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet
in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases,
the driver could also be alerted to the condition by illumination of the check engine light in the
instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the
spare wheel well, and replace the fuel pump control unit, if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2012-2020
Vehicle Model GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population 348,183
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner
and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process,
please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of
Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a Proof of Correction (“POC”) certificate showing that the vehicle has been
repaired under this recall must be issued by the authorized Mercedes-Benz dealer, and that such a certificate may be required by
California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to
complete this step may result in fines and penalties and lead to customer dissatisfaction.
Next Steps/Notes
Customer Notification Timeline Customer letters were mailed on February 21, 2023 and April 21, 2023.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010002, February 2023
Revision A 2/14/2023
Revision B 2/02/2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2012-2019
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 2012-2019 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles,
water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In
certain driving situations, and depending on the amount of water that has entered the spare wheel well, the
accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to
the engine could be interrupted, which would lead to a loss of propulsion without warning. In such
circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made
aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in
the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of
the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel
well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected.
Order No. P-RC-2023010002
2
P-RC-2023010002
Check spare wheel well and retrofit water drain grommet; replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with spare tire option code 690, remove spare tire and cover (Figure 1).
Figure 1
4. In hybrid model 166.063, remove load compartment shelf (A, Figure 2) with vehicle tool kit.
For basic data, see AR68.80-P-5800GQA.
Load compartment floor (B, Figure 2) does not need to be removed (just folded up).
Figure 2
3
P-RC-2023010002
5. Lift left rear felt insert (C, Figure 3) and check for humidity or water deposits in marked area (D, Figure 3).
There is no felt trim in hybrid model 166.063.
Figure 3
a. If humidity or water deposits are not present in area (D, Figure 3): Carry out work procedure A.
b. If humidity or water deposits are present in area (D, Figure 3): Carry out check/test procedure 2.
4
P-RC-2023010002
Check/test procedure 2
Only required if humidity or water deposits are detected in checked area (D, Figure 3).
1. In hybrid model 166.063, remove the high-voltage battery.
For basic data, see AR54.10-P-1140GQA.
2. Lift right front felt insert (E, Figure 4).
Remove tool insert first.
Not required for hybrid model 166.063.
Figure 4
3. Check the area around the fuel system control unit for humidity or water deposits (E, Figure 5).
Figure 5
a. If humidity or residual water are not present in area (E, Figures 4 and 5): Carry out work procedure A
and install remaining parts.
b. If humidity or residual water are present in area (E, Figures 4 and 5): Carry out work procedures A and
B.
5
P-RC-2023010002
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (F, Figure 6).
First, remove existing closed grommet (G, Figures 6 and 7).
Figure 6
Figure 7, shown on hybrid model 166.063
2. Assemble in reverse order.
6
P-RC-2023010002
Work Procedure B
1. Replace fuel system control unit (Figure 8).
For basic data, see AR47.20-P-5717GQ.
Figure 8
2. Assemble in reverse order.
7
P-RC-2023010002
Primary Parts Information
Qty. Part Name Part Number
1 Water drain grommet A 000 998 86 06
As required (1*) Fuel system control unit *
* The fuel system control unit must be determined in accordance with the equipment variant for the vehicle identification
number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
64 900 11
12-1582
Check spare wheel well
All except hybrid model 166.063
Includes: Lift felt insert in left rear spare wheel well and check for humidity;
retrofit water drain grommet (work procedure A).
0.1
12-1582
Check spare wheel well in hybrid model 166.063
Includes: Remove load compartment shelf with vehicle tool kit, check spare
wheel well for humidity, and retrofit water drain grommet (work procedure A).
0.3
12-1583
Check fuel system control unit (spare wheel well checked)
Includes: Lift felt insert in right front spare wheel well and check area of fuel
system control unit for humidity.
0.1
12-1584 Replace fuel system control unit (after check) 0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis
connected)
0.1
12-1585
Extra work for: Check fuel system control unit in vehicles with high-voltage
battery in hybrid model 166.063
Includes: Drain coolant of high-voltage battery cooling, perform power
disconnect/commissioning, disconnect/connect ground line
4.0
* Invoice operation item only once for each workshop order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
8
P-RC-2023010002
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure A. Fill in the blank areas of the label. The
“Campaign No.” for the California Proof of Correction Label is unique and must be entered as such (230102), your “Dealer
Code”, and the “Date” of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.
Figure A
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure B), after you
scan a completed form and attach to the RO. The “Recall Number” for the California Proof of Correction Certificate is
unique and must be entered as such (230102).
Figure B
California Proof of Correction Parts Information
Qty. Part Name Part Number
1 Proof of Correction Certificate (CA Dealers Only) A 000 584 42 14
1 Proof of Correction Label (CA Dealers Only) A 000 584 54 13
Warranty Information (California dealers please submit under a separate claim)
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: March 14, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification March 14, 2024
Campaign No. : NHTSA ID /
CA DMV ID Campaign Desc. : Check for Water Entry in the Spare
2023010002 Wheel Well
2023010003
22V955 22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020
GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform)
vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the
spare wheel well. In certain driving situations, and depending on the amount of water that has
entered the spare wheel well, the accumulated water could intermittently contact the fuel pump
control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to
a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet
in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases,
the driver could also be alerted to the condition by illumination of the check engine light in the
instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the
spare wheel well, and replace the fuel pump control unit, if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2012-2020
Vehicle Model GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population 348,183
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner
and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process,
please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of
Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a Proof of Correction (“POC”) certificate showing that the vehicle has been
repaired under this recall must be issued by the authorized Mercedes-Benz dealer, and that such a certificate may be required by
California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to
complete this step may result in fines and penalties and lead to customer dissatisfaction.
Next Steps/Notes
Customer Notification Timeline Customer letters were mailed on February 21, 2023 and April 21, 2023.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010003, February 2023
Revision A 2/14/2023
Revision B 2/2/2024
Revision C 3/7/2024
Revision D 3/12/2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2016-2020
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 2016-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles,
water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In
certain driving situations and depending on the amount of water that has entered the spare wheel well, the
accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to
the engine could be interrupted, which would lead to a loss of propulsion without warning. In such
circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made
aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in
the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of
the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel
well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected.
Order No. P-RC-2023010003
2
P-RC-2023010003
Check spare wheel well and retrofit water drain grommet, replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with spare tire option code 690, remove spare tire and cover (Figure 1).
Figure 1
3
P-RC-2023010003
4. Lift left rear felt insert (A, Figure 2) and check for humidity or water deposits in marked area (B, Figure 2).
Figure 2
a. If humidity or water deposits are not present in the area (B, Figure 2): Carry out work procedure A.
b. If humidity or water deposits are present in the area (B, Figure 2): Carry out check/test procedure 2.
4
P-RC-2023010003
Check/test procedure 2
Only required if humidity or water deposits are detected in checked area (B, Figure 2).
1. Lift right front felt insert (C, Figure 3).
First remove tool insert.
Figure 3
2. Check area around fuel system control unit for humidity or water deposits (C, Figure 4).
Figure 4
a. If humidity or water deposits are not present in area (C, Figures 3 and 4): Carry out work procedure A and
install remaining parts.
b. If humidity or water deposits are present in area (C, Figures 3 and 4): Carry out work procedures A and B.
5
P-RC-2023010003
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (E, Figure 5).
First remove existing closed grommet (D, Figure 5).
Figure 5
2. Assemble in reverse order.
6
P-RC-2023010003
Work procedure B
1. Replace fuel system control unit (Figure 6).
For basic data, see AR47.20-P-5717GQ.
Figure 6
2. Assemble in reverse order.
__________________________________________________________________________________________________
7
P-RC-2023010003
Primary Parts Information
Qty. Part Name Part Number
1 Water drain grommet A 000 998 86 06
As required (1*) Fuel system control unit *
* The fuel system control unit must be determined in accordance with the equipment variant for the chassis number via the
parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
64 900 12
12-1593
Check spare wheel well
Includes: Lift felt insert in left rear spare wheel well and check for humidity;
retrofit water drain grommet (work procedure A).
0.1
12-1594
Check fuel system control unit (spare wheel well checked)
Includes: Lift felt insert in right front spare wheel well and check area of fuel
system control unit for humidity.
0.1
12-1595 Replace fuel system control unit (after check) 0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis
connected)
0.1
* Invoice operation item only once for each workshop order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
8
P-RC-2023010003
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure A. Fill in the blank areas of the label. The
“Campaign No.” for the California Proof of Correction Label is unique and must be entered as such (22V955), your “Dealer
Code”, and the ”Date” of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.
Figure A
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure B), after you
scan a completed form and attach to the RO. The “Recall Number” for the California Proof of Correction Certificate is
unique and must be entered as such (22V955).
Figure B
California Proof of Correction Parts Information
Qty. Part Name Part Number
1 Proof of Correction Certificate (CA Dealers Only) A 000 584 42 14
1 Proof of Correction Label (CA Dealers Only) A 000 584 54 13
Warranty Information (California dealers please submit on same RO as the campaign, on a separate line)
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: February 16, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification February 16, 2024
Campaign No. : NHTSA ID
CA DMV ID Campaign Desc. : Check for Water Entry in the Spare
2023010002 Wheel Well
2023010003
22V955
230102/230103
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020
GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform)
vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the
spare wheel well. In certain driving situations, and depending on the amount of water that has
entered the spare wheel well, the accumulated water could intermittently contact the fuel pump
control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to
a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet
in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases,
the driver could also be alerted to the condition by illumination of the check engine light in the
instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the
spare wheel well, and replace the fuel pump control unit, if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2012-2020
Vehicle Model GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population 348,183
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner
and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process,
please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of
Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a Proof of Correction (“POC”) certificate showing that the vehicle has been
repaired under this recall must be issued by the authorized Mercedes-Benz dealer, and that such a certificate may be required by
California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to
complete this step may result in fines and penalties and lead to customer dissatisfaction.
Next Steps/Notes
Customer Notification Timeline Customer letters were mailed on February 21, 2023 and April 21, 2023.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010003, February 2023
Revision A 2/14/2023
Revision B 2/2/2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2016-2020
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 2016-2020 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles,
water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In
certain driving situations and depending on the amount of water that has entered the spare wheel well, the
accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to
the engine could be interrupted, which would lead to a loss of propulsion without warning. In such
circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made
aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in
the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of
the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel
well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected.
Order No. P-RC-2023010003
2
P-RC-2023010003
Check spare wheel well and retrofit water drain grommet, replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with spare tire option code 690, remove spare tire and cover (Figure 1).
Figure 1
3
P-RC-2023010003
4. Lift left rear felt insert (A, Figure 2) and check for humidity or water deposits in marked area (B, Figure 2).
Figure 2
a. If humidity or water deposits are not present in the area (B, Figure 2): Carry out work procedure A.
b. If humidity or water deposits are present in the area (B, Figure 2): Carry out check/test procedure 2.
4
P-RC-2023010003
Check/test procedure 2
Only required if humidity or water deposits are detected in checked area (B, Figure 2).
1. Lift right front felt insert (C, Figure 3).
First remove tool insert.
Figure 3
2. Check area around fuel system control unit for humidity or water deposits (C, Figure 4).
Figure 4
a. If humidity or water deposits are not present in area (C, Figures 3 and 4): Carry out work procedure A and
install remaining parts.
b. If humidity or water deposits are present in area (C, Figures 3 and 4): Carry out work procedures A and B.
5
P-RC-2023010003
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (E, Figure 5).
First remove existing closed grommet (D, Figure 5).
Figure 5
2. Assemble in reverse order.
6
P-RC-2023010003
Work procedure B
1. Replace fuel system control unit (Figure 6).
For basic data, see AR47.20-P-5717GQ.
Figure 6
2. Assemble in reverse order.
__________________________________________________________________________________________________
7
P-RC-2023010003
Primary Parts Information
Qty. Part Name Part Number
1 Water drain grommet A 000 998 86 06
As required (1*) Fuel system control unit *
* The fuel system control unit must be determined in accordance with the equipment variant for the chassis number via the
parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
64 900 12
12-1593
Check spare wheel well
Includes: Lift felt insert in left rear spare wheel well and check for humidity;
retrofit water drain grommet (work procedure A).
0.1
12-1594
Check fuel system control unit (spare wheel well checked)
Includes: Lift felt insert in right front spare wheel well and check area of fuel
system control unit for humidity.
0.1
12-1595 Replace fuel system control unit (after check) 0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis
connected)
0.1
* Invoice operation item only once for each workshop order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
8
P-RC-2023010003
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure A. Fill in the blank areas of the label. The
“Campaign No.” for the California Proof of Correction Label is unique and must be entered as such (230103), your “Dealer
Code”, and the ”Date” of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.
Figure A
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure B), after you
scan a completed form and attach to the RO. The “Recall Number” for the California Proof of Correction Certificate is
unique and must be entered as such (230103).
Figure B
California Proof of Correction Parts Information
Qty. Part Name Part Number
1 Proof of Correction Certificate (CA Dealers Only) A 000 584 42 14
1 Proof of Correction Label (CA Dealers Only) A 000 584 54 13
Warranty Information (California dealers please submit under a separate claim)
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: February 16, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification February 16, 2024
Campaign No. : NHTSA ID
CA DMV ID Campaign Desc. : Check for Water Entry in the Spare
2023010002 Wheel Well
2023010003
22V955
230102/230103
22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020
GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform)
vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the
spare wheel well. In certain driving situations, and depending on the amount of water that has
entered the spare wheel well, the accumulated water could intermittently contact the fuel pump
control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to
a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet
in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases,
the driver could also be alerted to the condition by illumination of the check engine light in the
instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the
spare wheel well, and replace the fuel pump control unit, if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2012-2020
Vehicle Model GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population 348,183
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner
and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process,
please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of
Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a Proof of Correction (“POC”) certificate showing that the vehicle has been
repaired under this recall must be issued by the authorized Mercedes-Benz dealer, and that such a certificate may be required by
California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to
complete this step may result in fines and penalties and lead to customer dissatisfaction.
Next Steps/Notes
Customer Notification Timeline Customer letters were mailed on February 21, 2023 and April 21, 2023.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010002, February 2023
Revision A 2/14/2023
Revision B 2/02/2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2012-2019
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 2012-2019 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles,
water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In
certain driving situations, and depending on the amount of water that has entered the spare wheel well, the
accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to
the engine could be interrupted, which would lead to a loss of propulsion without warning. In such
circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made
aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in
the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of
the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel
well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected.
Order No. P-RC-2023010002
2
P-RC-2023010002
Check spare wheel well and retrofit water drain grommet; replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with spare tire option code 690, remove spare tire and cover (Figure 1).
Figure 1
4. In hybrid model 166.063, remove load compartment shelf (A, Figure 2) with vehicle tool kit.
For basic data, see AR68.80-P-5800GQA.
Load compartment floor (B, Figure 2) does not need to be removed (just folded up).
Figure 2
3
P-RC-2023010002
5. Lift left rear felt insert (C, Figure 3) and check for humidity or water deposits in marked area (D, Figure 3).
There is no felt trim in hybrid model 166.063.
Figure 3
a. If humidity or water deposits are not present in area (D, Figure 3): Carry out work procedure A.
b. If humidity or water deposits are present in area (D, Figure 3): Carry out check/test procedure 2.
4
P-RC-2023010002
Check/test procedure 2
Only required if humidity or water deposits are detected in checked area (D, Figure 3).
1. In hybrid model 166.063, remove the high-voltage battery.
For basic data, see AR54.10-P-1140GQA.
2. Lift right front felt insert (E, Figure 4).
Remove tool insert first.
Not required for hybrid model 166.063.
Figure 4
3. Check the area around the fuel system control unit for humidity or water deposits (E, Figure 5).
Figure 5
a. If humidity or residual water are not present in area (E, Figures 4 and 5): Carry out work procedure A
and install remaining parts.
b. If humidity or residual water are present in area (E, Figures 4 and 5): Carry out work procedures A and
B.
5
P-RC-2023010002
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (F, Figure 6).
First, remove existing closed grommet (G, Figures 6 and 7).
Figure 6
Figure 7, shown on hybrid model 166.063
2. Assemble in reverse order.
6
P-RC-2023010002
Work Procedure B
1. Replace fuel system control unit (Figure 8).
For basic data, see AR47.20-P-5717GQ.
Figure 8
2. Assemble in reverse order.
7
P-RC-2023010002
Primary Parts Information
Qty. Part Name Part Number
1 Water drain grommet A 000 998 86 06
As required (1*) Fuel system control unit *
* The fuel system control unit must be determined in accordance with the equipment variant for the vehicle identification
number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
64 900 11
12-1582
Check spare wheel well
All except hybrid model 166.063
Includes: Lift felt insert in left rear spare wheel well and check for humidity;
retrofit water drain grommet (work procedure A).
0.1
12-1582
Check spare wheel well in hybrid model 166.063
Includes: Remove load compartment shelf with vehicle tool kit, check spare
wheel well for humidity, and retrofit water drain grommet (work procedure A).
0.3
12-1583
Check fuel system control unit (spare wheel well checked)
Includes: Lift felt insert in right front spare wheel well and check area of fuel
system control unit for humidity.
0.1
12-1584 Replace fuel system control unit (after check) 0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis
connected)
0.1
12-1585
Extra work for: Check fuel system control unit in vehicles with high-voltage
battery in hybrid model 166.063
Includes: Drain coolant of high-voltage battery cooling, perform power
disconnect/commissioning, disconnect/connect ground line
4.0
* Invoice operation item only once for each workshop order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
8
P-RC-2023010002
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure A. Fill in the blank areas of the label. The
“Campaign No.” for the California Proof of Correction Label is unique and must be entered as such (230102), your “Dealer
Code”, and the “Date” of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.
Figure A
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure B), after you
scan a completed form and attach to the RO. The “Recall Number” for the California Proof of Correction Certificate is
unique and must be entered as such (230102).
Figure B
California Proof of Correction Parts Information
Qty. Part Name Part Number
1 Proof of Correction Certificate (CA Dealers Only) A 000 584 42 14
1 Proof of Correction Label (CA Dealers Only) A 000 584 54 13
Warranty Information (California dealers please submit under a separate claim)
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Updated Notification
Check for Water Entry in the Spare Wheel Well
MY12-20 GLE/ML and GLE Coupe
(166 and 292 platform)
UPDATE: March 14, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Update Notification March 14, 2024
Campaign No. : NHTSA ID /
CA DMV ID Campaign Desc. : Check for Water Entry in the Spare
2023010002 Wheel Well
2023010003
22V955 22P6490011
22P6490012
This is to notify you of a Recall Campaign Update to check for water entry in the spare wheel well on 348,183 Model Year (“MY”) 2012-2020
GLE/ML and GLE Coupe (166 and 292 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. Affected VINs were flagged in VMI as “OPEN” on February 10, 2023.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year (“MY”) 2012-2020 GLE/ML (166 platform) and GLE Coupe (292 platform)
vehicles, water might intrude into the rear area of the vehicle and, over time, accumulate in the
spare wheel well. In certain driving situations, and depending on the amount of water that has
entered the spare wheel well, the accumulated water could intermittently contact the fuel pump
control unit. Consequently, the fuel supply to the engine could be interrupted, which would lead to
a loss of propulsion without warning. In such circumstances, the risk of a crash could be increased.
Before the issue occurs, the driver may be made aware of water infiltration due to a damp carpet
in the rear of the vehicle or the sound of water sloshing in the spare tire wheel well. In some cases,
the driver could also be alerted to the condition by illumination of the check engine light in the
instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the
spare wheel well, and replace the fuel pump control unit, if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2012-2020
Vehicle Model GLE/ML and GLE Coupe
Vehicle Populations
Total Recall Population 348,183
Total Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner
and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process,
please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of
Federal Law for rental car companies to rent vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a Proof of Correction (“POC”) certificate showing that the vehicle has been
repaired under this recall must be issued by the authorized Mercedes-Benz dealer, and that such a certificate may be required by
California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to
complete this step may result in fines and penalties and lead to customer dissatisfaction.
Next Steps/Notes
Customer Notification Timeline Customer letters were mailed on February 21, 2023 and April 21, 2023.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2023010002, February 2023
Revision A 2/14/2023
Revision B 2/02/2024
Revision C 3/07/2024
Revision D 3/12/2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE/ML and GLE Coupe (166 and 292 platform)
Model Year 2012-2019
Check for Water entry in the Spare Wheel Well
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 2012-2019 GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles,
water might intrude into the rear area of the vehicle and, over time, accumulate in the spare wheel well. In
certain driving situations, and depending on the amount of water that has entered the spare wheel well, the
accumulated water could intermittently contact the fuel pump control unit. Consequently, the fuel supply to
the engine could be interrupted, which would lead to a loss of propulsion without warning. In such
circumstances, the risk of a crash could be increased. Before the issue occurs, the driver may be made
aware of water infiltration due to a damp carpet in the rear of the vehicle or the sound of water sloshing in
the spare tire wheel well. In some cases, the driver could also be alerted to the condition by illumination of
the check engine light in the instrument cluster. An authorized Mercedes-Benz dealer will install a water
drain plug in the spare wheel well on the affected vehicles, check for water infiltration into the spare wheel
well, and replace the fuel pump control unit, if necessary.
Prior to performing this Campaign:
 VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.
 Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 348,183 vehicles are affected.
Order No. P-RC-2023010002
2
P-RC-2023010002
Check spare wheel well and retrofit water drain grommet; replace fuel system control unit if necessary
Check/test procedure 1
1. Open trunk.
2. Lift spare wheel well cover and secure it from falling down.
3. In vehicles with spare tire option code 690, remove spare tire and cover (Figure 1).
Figure 1
4. In hybrid model 166.063, remove load compartment shelf (A, Figure 2) with vehicle tool kit.
For basic data, see AR68.80-P-5800GQA.
Load compartment floor (B, Figure 2) does not need to be removed (just folded up).
Figure 2
3
P-RC-2023010002
5. Lift left rear felt insert (C, Figure 3) and check for humidity or water deposits in marked area (D, Figure 3).
There is no felt trim in hybrid model 166.063.
Figure 3
a. If humidity or water deposits are not present in area (D, Figure 3): Carry out work procedure A.
b. If humidity or water deposits are present in area (D, Figure 3): Carry out check/test procedure 2.
4
P-RC-2023010002
Check/test procedure 2
Only required if humidity or water deposits are detected in checked area (D, Figure 3).
1. In hybrid model 166.063, remove the high-voltage battery.
For basic data, see AR54.10-P-1140GQA.
2. Lift right front felt insert (E, Figure 4).
Remove tool insert first.
Not required for hybrid model 166.063.
Figure 4
3. Check the area around the fuel system control unit for humidity or water deposits (E, Figure 5).
Figure 5
a. If humidity or residual water are not present in area (E, Figures 4 and 5): Carry out work procedure A
and install remaining parts.
b. If humidity or residual water are present in area (E, Figures 4 and 5): Carry out work procedures A and
B.
5
P-RC-2023010002
Work procedure A
Work procedure A is always carried out.
1. Retrofit new water drain grommet (F, Figure 6).
First, remove existing closed grommet (G, Figures 6 and 7).
Figure 6
Figure 7, shown on hybrid model 166.063
2. Assemble in reverse order.
6
P-RC-2023010002
Work Procedure B
1. Replace fuel system control unit (Figure 8).
For basic data, see AR47.20-P-5717GQ.
Figure 8
2. Assemble in reverse order.
7
P-RC-2023010002
Primary Parts Information
Qty. Part Name Part Number
1 Water drain grommet A 000 998 86 06
As required (1*) Fuel system control unit *
* The fuel system control unit must be determined in accordance with the equipment variant for the vehicle identification
number via the parts job in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
64 900 11
12-1582
Check spare wheel well
All except hybrid model 166.063
Includes: Lift felt insert in left rear spare wheel well and check for humidity;
retrofit water drain grommet (work procedure A).
0.1
12-1582
Check spare wheel well in hybrid model 166.063
Includes: Remove load compartment shelf with vehicle tool kit, check spare
wheel well for humidity, and retrofit water drain grommet (work procedure A).
0.3
12-1583
Check fuel system control unit (spare wheel well checked)
Includes: Lift felt insert in right front spare wheel well and check area of fuel
system control unit for humidity.
0.1
12-1584 Replace fuel system control unit (after check) 0.3
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger (with XENTRY Diagnosis
connected)
0.1
12-1585
Extra work for: Check fuel system control unit in vehicles with high-voltage
battery in hybrid model 166.063
Includes: Drain coolant of high-voltage battery cooling, perform power
disconnect/commissioning, disconnect/connect ground line
4.0
* Invoice operation item only once for each workshop order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
8
P-RC-2023010002
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure A. Fill in the blank areas of the label. The
“Campaign No.” for the California Proof of Correction Label is unique and must be entered as such (22V955), your “Dealer
Code”, and the “Date” of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.
Figure A
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure B), after you
scan a completed form and attach to the RO. The “Recall Number” for the California Proof of Correction Certificate is
unique and must be entered as such (22V955).
Figure B
California Proof of Correction Parts Information
Qty. Part Name Part Number
1 Proof of Correction Certificate (CA Dealers Only) A 000 584 42 14
1 Proof of Correction Label (CA Dealers Only) A 000 584 54 13
Warranty Information (California dealers please submit on same RO as the campaign, on a separate line)
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1

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