Install 12 Volt Battery Support – 2019-2022 Mercedes-Benz CLS-Class & E-Class

SEOCONTENT-START

November 2022 This notice applies to your vehicle, VIN: Install Additional 12 Volt Battery Support ND-liSA Recall ID: 22V733 I 11P .. 111111111II1111111111111 Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the Nationa l Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (” MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year (” MY”) 2019- 2022 CLS-Class and E-Class vehicles. Our records indicate that your vehicle is included in the affected population. What is the concern? The 12-Volt battery in the t runk might not remain property secured in the event of a crash, which could lead to electrica l connection fa il ure, and the disabling of various safety features including, emergency ca ll (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks. The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash. Unfortunate~, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condit ion as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the reca ll completed free of charge. An authorized Mercedes-Benz dealer will insta ll additiona l support for the 12V battery on the affected vehicles free of charge. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dea ler is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VI NJ-based reca ll lookup tool on our MBUSA.com website offers a sea rch function that will indicate whether a vehicle has been subject to a safety reca ll, and whether that vehicle has had the free remedy performed. Please visitwww.MBUSA.com/recall. We apologize fo r any inconvenience this may have caused and look forward to taking care of this important safety issue immediately. Sincerely, Mercedes-Benz USA Additional lnfonnation for Owners: If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of t ime, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, Nationa l Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9 153); or go to https: / /www.saferca r.goy. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If you are no longer the vehicle owner, or have a change of address, please visit www.mbusa.com/reca lls, input your VIN into the VIN lookup tool and input your updated information on the site. Addit iona lly, you may also contact our customer assistance center at 1-800-367-6372. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.

**************************************************************************************************************

January, 2023 l his notice applies to your vehicle, VIN: Install Additional 12 Volt Battery Support MIBUSA ID: 2022100009, N~’ii’SA Recall m: 22V733 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This repair will be provided FREE of charge. I1 111111111111I I I II 111111111 II 1111I 11I’I’111111111ii1111111111111 Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certa in model year (“MY”) 2019-2022 CLS-Class and E-Class vehicles. Our records indicate that your vehicle is included in the affected population. What is the issue? The 12 Volt battery in the trunk might not remain properly secured in the event of a crash, which could lead to electrical connection failure, and the d isabling of various post crash safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks. The inability to operate post crash safety features (eCall system, hazard lights, electric seats, or automatic door locks) can may increase the risk of injury for the vehicle occupants. What will your Mercede~Benz Dealership do? An authorized Mercedes-Benz dealership will install addit ional support for the 12V battery. This vehicle repair wm be provided at 1110 cost to you. While the minimum repa ir t ime can be less than 1 hour, your dealership can provide you with a better estimate of the overall t ime for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repa ir measures which might be applicable to your vehicle and this may increase the required working t ime. You will not be charged for other service or repa irs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealersh ip at mbusa.com/recall to schedule your reca ll repa ir. • Please mention you are scheduling an appointment for Mercedes-Benz Recal l Campaign 2022100009. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience th is may have caused and look forward to taking care of this important safety reca ll immediately. Sincerely, Mercedes-Benz USA What of I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concern ing the vehicle, please visit mbusa.com/ recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Recall Contact Information” section on the website. If possible, • please provide any contact information of the current owner/driver so we can contact them. Additional Information for Owners: A VIN-based reca ll lookup tool is availab le at mbusa.com/ recab, which can be used to check whether a vehicle has been subject to a safety reca ll, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recal l Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at H 800) FORMIERCIEDIES (1-SOo-367-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of t ime, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https: //www.safercar.gov. Reimbursement to Customers for !Repairs Performed Prior to Recall If you have already pa id to have this recall condition corrected you may be el igible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who pa id for the repa ir. • The Vehicle Identification Number (VIN) of the veh icle that was repa ired. • What problem occurred, what repa ir was done, when it was done and who repaired it. • The tota l cost of the repa ir expense that is being claimed. • Proof of payment of repa ir (copy of front and back of cancelled check, or copy of credit card receipt). • Reimbursement will be made by check from your dealer. Please speak with your dealer concerning this matter. Thank you for your cooperation.

**************************************************************************************************************

Recall Campaign Launch Notification

December 21, 2022

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Install 12 Volt Battery Support MY19-22 CLS-Class and E-Class (257 and 213 platform) DATE: December 21, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification December 21, 2022 Campaign No. : NHTSA ID Campaign Desc. : Install 12 Volt Battery Support 2022100009 22V733 22P5490204 This is to notify you of a Recall Campaign Launch to install additional battery support on 19,698 Model Year (“MY”) 2019-2022 CLS-Class and E-Class (257 and 213 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on December 21, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-22 CLS-Class and E-Class (257 and 213 platform) vehicles, the 12V battery in the trunk may dislodge in the event of a crash and subsequently detach from its electrical connections. This, in-turn, may lead to impairment of post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking, which could increase the risk of injury for the vehicle occupants. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2019-2022 Vehicle Model CLS-Class and E-Class Vehicle Populations Total Recall Population 19,698 Total Vehicles in Dealer Inventory 221 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class and E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class and E-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Interim letters were mailed on November 22, 2022. Final letters will be mailed on or before January 6, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022100009, December 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model CLS-Class and E-Class (257 and 213 platform) Model Year 2019-2022 Install 12 Volt Battery Support Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-22 CLS-Class and E-Class (257 and 213 platform) vehicles, the 12V battery in the trunk might be dislodged in the event of a crash and subsequently detach from its electrical connections. This, in-turn, may lead to impairment of post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking, which could increase the risk of injury for the vehicle occupants. An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Prior to performing this Campaign:  VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.  Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 19,698 vehicles are affected. Order No. P-RC-2022100009 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2022100009 Retrofit battery support in spare wheel well For Model W 213.0, 213.1 and 257, see Work Procedure A. For Model S 213.2, see Work Procedure B & C (if applicable). Work Procedure A Model W 213.0, 213.1 and model 257 1. Lift trunk cover. 2. Fold felt trim (A, Figure 1) above battery upward. Figure 1 3 P-RC-2022100009 3. Check whether there is an opening with cap (figure 2) behind the battery in the spare wheel well. If an opening with cap exists, the replacement part must be adapted as described in work procedure C! If no opening with cap exists, continue with operation step 4. Figure 1 4. Unscrew screw of Battery attachment (B, Figure 1). 5. Tilt battery slightly and insert battery support (C, Figures 3 and 4). Mount battery such that it is in full contact with support. Battery is tilted slightly opposite to the direction of travel with lines connected. Screw/nut holder/retaining bracket for battery on battery frame 23 Nm The edges of the battery support are in contact around the battery and in the battery base. Figure 3 4 P-RC-2022100009 Figure 4 6. Assemble in reverse order. 5 P-RC-2022100009 Work Procedure B Model S 213.2 1. Lift cover in trunk. 2. Open cover over battery and remove battery. For basic data, see (0AR54.10-P-0005LW). Figure 2 3. Check whether there is an opening with cap behind the battery in the spare wheel well. If an opening with cap exists (figure 6), the replacement part must be adapted as described in work procedure C before the installation! If no opening with cap exists, continue with operation step 4. Figure 3 6 P-RC-2022100009 4. Insert new battery support and reinstall battery. Screw/nut, holder/retaining bracket for battery on battery frame 23 Nm Nut, electric line to negative terminal/positive terminal of on-board electrical system battery 6 Nm Mount battery such that it is in full contact with support. Figure 4 5. Assemble in reverse order. 7 P-RC-2022100009 Work Procedure C Adaptation of battery support due to spare wheel well with opening and cap. 1. Cut out battery support as shown. Figure 5 Figure 6 60 60 mmmm 60 60 mmmm 20 mm 8 P-RC-2022100009 Primary Parts Information Qty. Part Name Part Number 1 Battery support A 213 680 94 09 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 54 902 04 02-0189 Retrofit battery support in spare wheel well Model 213.0, 213.1 and model 257 (Work Procedure A) 0.2 12-1527 Retrofit battery support in spare wheel well Model 213.2 (Work procedure B) 0.4 12-1526 Rework battery support after check (Work procedure C) 0.1 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-733 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 02, 2022 NHTSA Recall No. : 22V-733 Manufacturer Recall No. : 2022100009 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 19,698 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Mercedes-Benz CLS450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 9,741 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz AMG CLS53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 2,096 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-733 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 3,428 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz AMG E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 4,433 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2022 E-Class (213 platform) and CLS (257 platform) vehicles, the 12V battery mounting (in the trunk) might be dislodged in the event of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the 12V battery could move in the spare wheel well. Thus, a detachment of the electrical connections from the battery cannot be ruled out. In that event, various post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking could be impaired or inoperative. This may increase the risk of injury for the vehicle occupants. Description of the Cause : Due to a deviation in the development process, the 12V battery mount(s) might not withstand certain mechanical loading in the event of a crash. Identification of Any Warning that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-733 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Battery Component Description : 12 Volt Battery Component Part Number : A0019827908 Component Name 2 : Battery Component Description : 12 Volt Battery Component Part Number : A0009825010 Supplier Identification : Component Manufacturer Name : Philippine GMBH &CO. Technische Kunststo Address : Max Schwarz – Str. 23 Lahnstein Foreign States 56107 Country : Germany Chronology : In early 2021, MBAG detected an irregularity in a single internal standard crash test in which a 12V battery moved as a result of the crash. This was the first and only occurrence showing this irregularity in a vehicle crash test. Prior crash tests had not observed such battery movement. MBAG initiated an investigation in which it analyzed the crash test and its documentation in detail. In the course of the investigation and related testing, MBAG was unable to reproduce the battery movement observed in the earlier crash test. There also were no reports of such an occurrence in the field. MBAG continued to conduct research and testing, and monitor field reports and claims to determine whether the crash test result had been an isolated anomaly or whether there was a risk of battery movement occurring in a real world crash. In parallel and as a precautionary measure, MBAG developed an improved battery mount as extra protection against any possible battery movement during a crash. This measure was implemented in August 2022 to vehicle production. In the summer of 2022, MBAG analyzed whether post-crash failure of eCall and hazard warning lights might constitute a safety risk in relation to the specific boundary conditions of the subject failure mechanism. Also during that time, MBAG determined the population of vehicles that had used the previous battery mounting. On September 23, 2022, MBAG determined out of an abundance of caution that a potential safety risk cannot be ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-733 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 There have been no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to such a battery movement incident in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. A2136809409-Support. Identify How/When Recall Condition was Corrected in Production : The implementation of additional mounting support of the 12V battery in production ensures that this issue could no longer occur from September 9, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign on or before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-733 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 22, 2022 NHTSA Recall No. : 22V-733 Manufacturer Recall No. : 2022100009 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 19,698 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Mercedes-Benz CLS450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 9,741 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2022 Mercedes-Benz AMG E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 4,433 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-733 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 3,428 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2021 Mercedes-Benz AMG CLS53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 2,096 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2022 E-Class (213 platform) and CLS (257 platform) vehicles, the 12V battery mounting (in the trunk) might be dislodged in the event of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the 12V battery could move in the spare wheel well. Thus, a detachment of the electrical connections from the battery cannot be ruled out. In that event, various post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking could be impaired or inoperative. This may increase the risk of injury for the vehicle occupants. Description of the Cause : Due to a deviation in the development process, the 12V battery mount(s) might not withstand certain mechanical loading in the event of a crash. Identification of Any Warning that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-733 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Battery Component Description : 12 Volt Battery Component Part Number : A0019827908 Component Name 2 : Battery Component Description : 12 Volt Battery Component Part Number : A0009825010 Supplier Identification : Component Manufacturer Name : Philippine GMBH &CO. Technische Kunststo Address : Max Schwarz – Str. 23 Lahnstein Foreign States 56107 Country : Germany Chronology : In early 2021, MBAG detected an irregularity in a single internal standard crash test in which a 12V battery moved as a result of the crash. This was the first and only occurrence showing this irregularity in a vehicle crash test. Prior crash tests had not observed such battery movement. MBAG initiated an investigation in which it analyzed the crash test and its documentation in detail. In the course of the investigation and related testing, MBAG was unable to reproduce the battery movement observed in the earlier crash test. There also were no reports of such an occurrence in the field. MBAG continued to conduct research and testing, and monitor field reports and claims to determine whether the crash test result had been an isolated anomaly or whether there was a risk of battery movement occurring in a real world crash. In parallel and as a precautionary measure, MBAG developed an improved battery mount as extra protection against any possible battery movement during a crash. This measure was implemented in August 2022 to vehicle production. In the summer of 2022, MBAG analyzed whether post-crash failure of eCall and hazard warning lights might constitute a safety risk in relation to the specific boundary conditions of the subject failure mechanism. Also during that time, MBAG determined the population of vehicles that had used the previous battery mounting. On September 23, 2022, MBAG determined out of an abundance of caution that a potential safety risk cannot be ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-733 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 There have been no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to such a battery movement incident in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. A2136809409-Support. Identify How/When Recall Condition was Corrected in Production : The implementation of additional mounting support of the 12V battery in production ensures that this issue could no longer occur from September 9, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners notified of the voluntary recall campaign by an interim letter on November 22, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 22, 2022 – NR * NR – Not Reported

**************************************************************************************************************

Recall Campaign Launch Notification

DATE: October 7, 2022

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Install 12 Volt Battery Support MY19-22 CLS-Class and E-Class (257 and 213 platform) DATE: October 7, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification October 7, 2022 Campaign No. : NHTSA ID Campaign Desc. : Install 12 Volt Battery Support TBD 22V722 22P2197568 This is to notify you of a new Recall Campaign to install additional battery support on 19,698 Model Year (“MY”) 2019-2022 CLS-Class and E-Class (257 and 213 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on October 7, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-22 CLS-Class and E-Class (257 and 213 platform) vehicles, the 12V battery in the trunk might be dislodged in the event of a crash and subsequently detach from its electrical connections. This, in-turn, may lead to impairment of post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking, which could increase the risk of injury for the vehicle occupants. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2019-2022 Vehicle Model CLS-Class and E-Class Vehicle Populations Total Recall Population 19,698 Total Vehicles in Dealer Inventory 259 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class and E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class and E-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before November 29, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

**************************************************************************************************************

Recall Campaign Launch Notification

DATE: October 24, 2022

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Install 12 Volt Battery Support MY19-22 CLS-Class and E-Class (257 and 213 platform) DATE: October 24, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification October 24, 2022 Campaign No. : NHTSA ID Campaign Desc. : Install 12 Volt Battery Support TBD 22V733 22P2197568 This is to notify you of a Recall Campaign Update to install additional battery support on 19,698 Model Year (“MY”) 2019-2022 CLS-Class and E-Class (257 and 213 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “PENDING” on October 7, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-22 CLS-Class and E-Class (257 and 213 platform) vehicles, the 12V battery in the trunk might be dislodged in the event of a crash and subsequently detach from its electrical connections. This, in-turn, may lead to impairment of post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking, which could increase the risk of injury for the vehicle occupants. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2019-2022 Vehicle Model CLS-Class and E-Class Vehicle Populations Total Recall Population 19,698 Total Vehicles in Dealer Inventory 259 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class and E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class and E-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before November 29, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-733 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : JAN 12, 2023 NHTSA Recall No. : 22V-733 Manufacturer Recall No. : 2022100009 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 19,698 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Mercedes-Benz CLS450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 9,741 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz AMG CLS53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 2,096 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-733 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 3,428 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz AMG E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 4,433 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2022 E-Class (213 platform) and CLS (257 platform) vehicles, the 12V battery mounting (in the trunk) might be dislodged in the event of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the 12V battery could move in the spare wheel well. Thus, a detachment of the electrical connections from the battery cannot be ruled out. In that event, various post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking could be impaired or inoperative. This may increase the risk of injury for the vehicle occupants. Description of the Cause : Due to a deviation in the development process, the 12V battery mount(s) might not withstand certain mechanical loading in the event of a crash. Identification of Any Warning that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-733 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Battery Component Description : 12 Volt Battery Component Part Number : A0019827908 Component Name 2 : Battery Component Description : 12 Volt Battery Component Part Number : A0009825010 Supplier Identification : Component Manufacturer Name : Philippine GMBH &CO. Technische Kunststo Address : Max Schwarz – Str. 23 Lahnstein Foreign States 56107 Country : Germany Chronology : In early 2021, MBAG detected an irregularity in a single internal standard crash test in which a 12V battery moved as a result of the crash. This was the first and only occurrence showing this irregularity in a vehicle crash test. Prior crash tests had not observed such battery movement. MBAG initiated an investigation in which it analyzed the crash test and its documentation in detail. In the course of the investigation and related testing, MBAG was unable to reproduce the battery movement observed in the earlier crash test. There also were no reports of such an occurrence in the field. MBAG continued to conduct research and testing, and monitor field reports and claims to determine whether the crash test result had been an isolated anomaly or whether there was a risk of battery movement occurring in a real world crash. In parallel and as a precautionary measure, MBAG developed an improved battery mount as extra protection against any possible battery movement during a crash. This measure was implemented in August 2022 to vehicle production. In the summer of 2022, MBAG analyzed whether post-crash failure of eCall and hazard warning lights might constitute a safety risk in relation to the specific boundary conditions of the subject failure mechanism. Also during that time, MBAG determined the population of vehicles that had used the previous battery mounting. On September 23, 2022, MBAG determined out of an abundance of caution that a potential safety risk cannot be ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-733 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 There have been no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to such a battery movement incident in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA plans to provide notice about pre-notice reimbursement to owners since some of the involved vehicles would have been previously subject to the condition described. How Remedy Component Differs from Recalled Component : Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. A2136809409-Support. Identify How/When Recall Condition was Corrected in Production : The implementation of additional mounting support of the 12V battery in production ensures that this issue could no longer occur from September 9, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners notified of the voluntary recall campaign by an interim letter on November 22, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 22, 2022 – NR * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-733 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : OCT 04, 2022 NHTSA Recall No. : 22V-733 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 19,698 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2022 Mercedes-Benz CLS450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 9,741 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz AMG CLS53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 2,096 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-733 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 3,428 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz AMG E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 4,433 vehicles. The recall population was determined through production records. Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. Production Dates : JAN 08, 2018 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2022 E-Class (213 platform) and CLS (257 platform) vehicles, the 12V battery mounting (in the trunk) might be dislodged in the event of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash, the 12V battery could move in the spare wheel well. Thus, a detachment of the electrical connections from the battery cannot be ruled out. In that event, various post-crash functions such as eCall, electric seat adjustment, hazard warning lights, and automatic door unlocking could be impaired or inoperative. This may increase the risk of injury for the vehicle occupants. Description of the Cause : Due to a deviation in the development process, the 12V battery mount(s) might not withstand certain mechanical loading in the event of a crash. Identification of Any Warning that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-733 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Battery Component Description : 12 Volt Battery Component Part Number : A0019827908 Component Name 2 : Battery Component Description : 12 Volt Battery Component Part Number : A0009825010 Supplier Identification : Component Manufacturer Name : Philippine GMBH &CO. Technische Kunststo Address : Max Schwarz – Str. 23 Lahnstein Foreign States 56107 Country : Germany Chronology : In early 2021, MBAG detected an irregularity in a single internal standard crash test in which a 12V battery moved as a result of the crash. This was the first and only occurrence showing this irregularity in a vehicle crash test. Prior crash tests had not observed such battery movement. MBAG initiated an investigation in which it analyzed the crash test and its documentation in detail. In the course of the investigation and related testing, MBAG was unable to reproduce the battery movement observed in the earlier crash test. There also were no reports of such an occurrence in the field. MBAG continued to conduct research and testing, and monitor field reports and claims to determine whether the crash test result had been an isolated anomaly or whether there was a risk of battery movement occurring in a real world crash. In parallel and as a precautionary measure, MBAG developed an improved battery mount as extra protection against any possible battery movement during a crash. This measure was implemented in August 2022 to vehicle production. In the summer of 2022, MBAG analyzed whether post-crash failure of eCall and hazard warning lights might constitute a safety risk in relation to the specific boundary conditions of the subject failure mechanism. Also during that time, MBAG determined the population of vehicles that had used the previous battery mounting. On September 23, 2022, MBAG determined out of an abundance of caution that a potential safety risk cannot be ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-733 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 There have been no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to such a battery movement incident in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will install additional mounting support for the 12V battery on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Vehicles outside of the recall population have the 12V battery mounted according to current production specifications. A2136809409-Support. Identify How/When Recall Condition was Corrected in Production : The implementation of additional mounting support of the 12V battery in production ensures that this issue could no longer occur from September 9, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 7, 2022. Owners will be notified of the voluntary recall campaign on or before November 29, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 07, 2022 – NR Planned Owner Notification Date : NOV 29, 2022 – NR * NR – Not Reported

SEOCONTENT-END