2018010010 – Replace B-Pillar Tire Label – 2016-2017 Mercedes-Benz GLE550e

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NHTSA Campaign Number: 17V828
Manufacturer Mercedes-BenzeBay USA, LLC.
Components TIRES, EQUIPMENT
Potential Number of Units Affected 64

 

Incorrect Tire Label on B-Pillar/FMVSS 101

Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

 

Summary

Mercedes-BenzeBay USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, “Tire Selection and Rims.”

 

Remedy

MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts ManagersFROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign 2018010010
Launch Notification
Replace B-Pillar Tire Label
MY16 MY17 166 (GLE550e)
DATE: February 9, 2018

 

IMPORTANT RECALL CAMPAIGN LAUNCH INFORMATION


RECALL CAMPAIGN LAUNCH NOTIFICATION

February 9, 2018

Campaign No. : Campaign Desc. : Replace B-Pillar Tire Label
20180100101712P58D20
This is to notify you of an upcoming Recall Campaign to replace the B-Pillar Tire Label on 64 MY 2016 and MY 2017 Model 166 (GLE550e) vehicles. Please review the recall information below. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on February 9, 2018.
Background
Issue Daimler AG (“DAG”), the manufacturer of Mercedes-BenzeBay vehicles, has determined that certain GLE550e vehicles (166 platform) may have been fitted with a tire pressure label on the B-pillar that lists incorrect seating capacity figures and tire dimensions for the front and rear axles.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay dealer will replace the label for the affected vehicles.
Parts Parts are available to be ordered. They are theft relevant and must be ordered by VIN.
Vehicles Affected
Vehicle Model Year(s) 2016, 2017
Vehicle Model GLE-Class
Vehicle Populations
Total Recall Population 64
Total Vehicles in Dealer Inventory 3
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY16 or MY17 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once remedy parts are available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY16 or MY17 GLE-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer notification letters will be mailed on February 16, 2018.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


Campaign No. 2018010010, February 2018

TO:ALL MERCEDES-BENZeBay CENTERS
SUBJECT:Model 166 Model Years 2016-2017
Replace B-Pillar Tire Pressure Label

 

Daimler AG (‘DAG’), the manufacturer of Mercedes-BenzeBay vehicles, has determined that certain GLE-Class vehicles (166 platform) were fitted with an incorrect tire pressure label at the B-pillar that lists incorrect seating capacity figures and tire dimensions on front and rear axles, and therefore fail to comply with FMVSS 110 (Tires Selection and Rims). As a precautionary measure an authorized Mercedes-BenzeBay dealer will check the tire pressure label at the B-pillar on the affected vehicles and replace it, if necessary.

 

Prior to performing this Recall Campaign:

  • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
  • Please place an order for the tire pressure label according to the VIN.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 64 vehicles are involved.


Procedure

1. Remove existing information label from B-pillar.

2. Remove any adhesive residues and clean bonding surface.

3. Apply new information label in the same position.

new information label

Figure 1 (Sample information label)

 

Primary Parts Information

Qty.Part NamePart NumberEstimated Replacement Rate
1*Tire pressure information label for USAA166 584 26 07100%
1*Tire pressure information label for USAA166 584 27 07100%

 

*One part number per clam determine part number for information label using EPC! This is a theft-relevant part and must be ordered according to VIN.

 

Warranty Information

Operation: Replace information label for tire pressure at B-pillar(02-2196)

Damage CodeOperation NumberLabor Time (hrs.)
58 916 47 702-21960.1

 

Note
Operation Number labor times are subject to change.


February 9, 2018

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February 2018

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