Excess Insulation Impairing Air Bag Deployment

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NHTSA Campaign Number: 17V655
Manufacturer Mercedes-Benz USA, LLC.
Components VISIBILITY, AIR BAGS
Potential Number of Units Affected 3,620

Excess Insulation Impairing Air Bag Deployment

If the passenger’s frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger’s frontal air bag in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Mercedes-Benz has a Recall

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V655-4737.pdf