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July 22, 2022 NHTSA CAMPAIGN NUMBER: 22V533000
Misrouted Harness May Corrode and Short-Circuit
An electrical short-circuit can increase the risk of a fire.
NHTSA Campaign Number: 22V533
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 27,330
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 AMG GT43, E450 Cabriolet, E450 Wagon, E450 Coupe, 2019-2023 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, CLS450, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Remedy
Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022080010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
October 6, 2022
2022080010
Check Transmission Wiring Harness Connector
This is to notify you of a Recall Campaign Update to check the transmission wiring harness connector on 16,977 Model Year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 6, 2022.
Issue
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on or before October 14, 2022.
Check electrical connector on automatic transmission oil pan and rework or replace it, if necessary
Check/test procedure
- Remove lower rear engine compartment lining (under transmission).
For basic information, see:
AR61.20-P-1105LWE for models 213 and 238,
AR61.20-P-1105FRX for model 290,
AR61.20-P-1105FR for model 257
- Disconnect electrical connector X279 (A, Figure 1) from right oil pan.
- Check insides of connector coupling on vehicle-side wiring harness A 290 540 99 14 (B, Figure 2) and transfer case wiring harness A 213 540 32 69 (C, Figure 2) for corrosion and other damage or noticeable problems.
a. If corrosion or moisture is detected, the vehicle-side wiring harness (A 290 540 99 14) must be repaired and the transfer case wiring harness (A 213 540 32 69) must always be replaced.
b. If OK, remove pins from vehicle-side wiring harness (B, Figure 2) using special tool W 220 589 01 99 63 (Figure 3) individually and one after the other, check for corrosion and damage, and reinsert pins.
Equivalent commercially available unpinning tools can also be used.
Do not remove all pins from the plug housing at the same time.
The pins must audibly “click” engage when reinserted.
No damage or noticeable problems may be visible.
No sealing elements may be damaged or melted at the cables.
Sealing elements must be properly crimped in the cable lug.
Sealing lip must be visible, see Figure 5 (OK image).
Figure 4 (not OK image) shows a defective sealing element.
Figure 4: (Sealing element not OK)
Figure 5: (Sealing element OK)
- Check green blind plugs (D, Figure 6) on rear of plug.
- A green blind plug that is not seated correctly must be pressed in further as per Figure 6 (OK image).
a. If pins, cables, seals, and plug housings show no damage or corrosion (OK): Carry out work procedure A.
b. If pins, cables, seals, or plug housings show damage or corrosion (not OK): Carry out work procedure B.
Work procedure A
- Attach new additional wiring harness bracket (E, Figure 7) with new screw to oil pan. Threaded bushing is present in the oil pan.
- Remove retaining clamp including cable tie (arrow, Figure 8) from vehicle-side wiring harness.
- Attach retaining clamp with new preassembled cable tie (Figure 9) to new wiring harness bracket in direction of travel from rear up to end stop.
- Blow out connector coupling with compressed air.
- Connect connector (Figure 10) and allow secondary locking mechanism to engage.
Connector (Figure 10) may be connected only if absolutely dry.
- Attach wiring harness to new wiring harness bracket without tensile or compressive stress using new cable tie (Figure 10).
Work procedure B
In the case of damage or corrosion on pins, cables, seals, or plug housings on the vehicle and/or transfer case sides, they must be repaired/replaced as per the Check/test procedure 3 a.
When the repaired wiring harness is installed (repair of the vehicle-side wiring harness), the wiring harness on the transfer case must also be replaced without exception.
- Disconnect ground line of the 12 V on-board electrical system battery. For basic information, see AR54.10-P-0003*.
* Select the WIS document according to the vehicle model.
- Disconnect vehicle-side wiring harness in marked area and strip, (see Figure 11). Repair wiring harness using an end sleeve, see AR00.19-P-0100-09A.
- Attach additional holder as per work procedure A, see Figure 7.
- Insert repair wiring harness (A 290 540 99 14) and attach to new holder using cable tie without tensile or compressive stress, see Figure 10.
- Shorten repair wiring harness (A 290 540 99 14) to necessary length up to repair point (end sleeve).
Vehicle-side repair wiring harness must be installed without tensile or compressive stress.
- Repair wiring harness with end sleeve.
- Remove rear transmission crossbar.
Secure transmission against tilting.
- Unclip wiring harness on transfer case side from holder of automatic oil pan, unclip transfer case, and disconnect it from the variable transfer case control unit.
To disconnect control unit, press shield of exhaust system downward slightly.
- Replace wiring harness on transfer case side.
- Assemble in reverse order.
Should drops of water drip into plug housing during the work, they must be blown out with compressed air prior to connecting it.
Connector (Figure 8) may be connected only if absolutely dry.
Primary Parts Information
Qty. | Part Name | Part Number |
1 | Screw | N 910143 006001 |
1 | Bracket | A 290 545 69 00 |
1 | Cable tie | A 006 997 35 90 |
As required (1) | Repair kit (wiring harness incl. connector coupling) | A 290 540 99 14 |
As required (2) | Line connector (red) | A 000 982 92 10 |
As required (3) | Line connector (green) | A 000 982 91 10 |
As required (1)* | Tape | A 002 983 64 13 |
As required (1) | Wiring harness transfer case | A 213 540 32 69 |
* 1 container is to be used for approx. 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Amended Chronology of Defect/Noncompliance Determination Supplement’
ODI 22-00855-28172-10
In August 2019, MBAG was made aware of several cases in the U.S. in which customers received warnings via the vehicle instrument cluster regarding the 12V battery (electrical charge indicator) and/or the 4Matic system (“4Matic malfunction”). MBAG investigated these cases and determined that corrosion of a transmission wiring harness electrical connector on triggered the messages in the instrument cluster. MBAG returned affected parts to Germany for inspection and testing regarding potential effects of corrosion in the electrical connector. At that time, MBAG’s investigation identified no risk of fire or other safety risks.
In August 2021, MBAG was made aware of field cases involving thermal events that occurred outside of the U.S. MBAG launched extensive investigations into potential causes of these field cases. As part of its investigation over the course of several months, MBAG evaluated the effects of different types of short circuits on the transmission wiring harness electrical connector. MBAG also compared the electrical resistance of corroded and non-corroded electrical connectors using computed tomography.
In the beginning of 2022, MBAG determined that production deviations in the routing and the length of the cable in the transmission wiring harness caused mechanical strain on the single-wire seal. Separation of the seal could allow water to penetrate the electrical connector. In April 2022, MBAG implemented a production change by using a longer harness and optimizing the harness position. MBAG also developed an additional bracket to optimize the routing of the transmission wiring harness on potentially affected vehicles in the field.
MBAG continued further investigation to assess whether corrosion in the electrical connection could pose a fire or other safety risk. Based on its investigation, MBAG identified forty-nine warranty claims in connection with this issue in the U.S. from February 13, 2019 to March 31, 2022. MBAG determined that two such claims alleged thermal events involving the affected vehicle. On July 15, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
August 26, 2022 Amendment:
In August 2022, MBAG received feedback from individual markets that specific affected vehicles did not have the potentially affected wiring harness connector installed. Thus, the scope of potentially affected vehicles was reassessed. As a result, the scope of potentially affected vehicles was reduced.
Additionally, Model Year (“MY”) 2023 vehicles have been removed from the affected vehicle population as they have not been wholesaled. These vehicles will be re-worked internally before entering the stream of commerce.
October 5, 2022 Amendment:
In September 2022, a service workshop outside the US reported to MBAG that a vehicle not included in the recall population had experienced similar warning light activation accompanied by a thermal event. Mercedes-Benz has investigated and determined that one vehicle option code had been inadvertently excluded from the potentially affected population of vehicles. Following this determination, MBAG conducted a thorough review to confirm and verify that all affected vehicles are included in the recall population. Based on that review, MBAG is confident that, with the addition of the 512 vehicles originally not included in the recall, it has identified the full population of vehicles that may have the defect. This report amends the scope of the recall to include the 512 vehicles previously not included in the recall population.
24 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ | AMG CLS53 | 2019-2021 |
MERCEDES-BENZ | AMG E53 | 2019-2023 |
MERCEDES-BENZ | AMG GT43 | 2021-2023 |
MERCEDES-BENZ | AMG GT53 | 2019-2023 |
MERCEDES-BENZ | CLS450 | 2019-2023 |
MERCEDES-BENZ | E450 | 2021-2023 |
20 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-22V533-0992.pdf 471.519KB
Chronology of Defect
RMISC-22V533-8353.pdf 420.095KB
Recall Acknowledgement
RCAK-22V533-7827.pdf 645.333KB
Defect Notice 573 Report
RCLRPT-22V533-6872.PDF 220.294KB
Recall 573 Report – August 26, 2022
RCLRPT-22V533-8022.PDF 217.236KB
Amended Chronology of Defect/Noncompliance Determination Supplement
RMISC-22V533-7112.pdf 427.46KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V533-2817.pdf 471.799KB
Recall 573 Report – September 8, 2022
RCLRPT-22V533-7078.PDF 245.773KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V533-0053.pdf 1232.967KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V533-6552.pdf 1162.909KB
Remedy Instructions and TSB
RCRIT-22V533-0057.pdf 911.224KB
Recall 573 Report – October 6, 2022
RCLRPT-22V533-7149.PDF 217.273KB
Amended Chronology of Defect Supplement 22-00855-28172-10_V3
RMISC-22V533-6389.pdf 214.79KB
Remedy Instructions and TSB
RCRIT-22V533-6766.pdf 1073.704KB
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-22V533-9424.pdf 1314.956KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V533-8743.PDF 211.15KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V533-2176.PDF 211.254KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V533-5165.PDF 211.344KB
Recall Quarterly Report #4, 2023-3
RCLQRT-22V533-4266.PDF 211.584KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V533&docType=RCL
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SEOCONTENT-START
Chronology of Defect/Noncompliance Determination Supplement for ODI 22-00855-28172-10
In August 2019, MBAG was made aware of several cases in the U.S. in which customers received warnings via the vehicle instrument cluster regarding the 12V battery (electrical charge indicator) and/or the 4Matic system (“4Matic malfunction”). MBAG investigated these cases and determined that corrosion of a transmission wiring harness electrical connector on triggered the messages in the instrument cluster. MBAG returned affected parts to Germany for inspection and testing regarding potential effects of corrosion in the electrical connector. At that time, MBAG’s investigation identified no risk of fire or other safety risks.
In August 2021, MBAG was made aware of field cases involving thermal events that occurred outside of the U.S. MBAG launched extensive investigations into potential causes of these field cases. As part of its investigation over the course of several months, MBAG evaluated the effects of different types of short circuits on the transmission wiring harness electrical connector. MBAG also compared the electrical resistance of corroded and non-corroded electrical connectors using computed tomography.
In the beginning of 2022, MBAG determined that production deviations in the routing and the length of the cable in the transmission wiring harness caused mechanical strain on the single-wire seal. Separation of the seal could allow water to penetrate the electrical connector. In April 2022, MBAG implemented a production change by using a longer harness and optimizing the harness position. MBAG also developed an additional bracket to optimize the routing of the transmission wiring harness on potentially affected vehicles in the field.
MBAG continued further investigation to assess whether corrosion in the electrical connection could pose a fire or other safety risk. Based on its investigation, MBAG identified forty-nine warranty claims in connection with this issue in the U.S. from February 13, 2019 to March 31, 2022. MBAG determined that two such claims alleged thermal events involving the affected vehicle. On July 15, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
**************************************************************************************************************
This notice applies to your vehicle, VIN:
Dear Mercedes-Benz Owner:
Inspect Transmission Wiring Harness Connector NHTSA Recall ID: 22V533 September 2022
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles has decided that a defect which relates to motor vehicle safety exists in certain model year (“Mr} 2019-2022 CLS-Class, E-Class, and GT Class vehicles. Our records indicate that your vehicle is included in the affected population.
What is the concern?
The transmission wiring harness may be misrouted, which could expose the electrical connector to corrosion, and result in an electrical short-circuit. An electrical short-circuit can increase the risk of a fire. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. Unfortunately, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge. An authorized Mercedes-Benz dealership will inspect and repair the electrical connector, as necessary. The wiring harness will also be re-routed and receive an additional bracket. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety issue immediately.
Sincerely,
Mercedes-Benz USA
Additional Information for Owners:
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If you are no longer the vehicle owner, or have a change of address, please visit www.mbusa.com/recalls, input your VIN into the VIN lookup tool and input your updated information on the site. Additionally, you may also contact our customer assistance center at 1- 800-367-6372. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by
first class mail to the lessee within 10 days to comply with federal regulations.
**************************************************************************************************************
lhisnotice applies to your vehicle, VIN:
Inspect lransmission Wiring !H
arness Connector MIBUSAm:2022080010, N ‘il’SA Recall ID: 22V533
• Remedy parts are now available for your vehicle.
• Schedule anappointment with your authorized Mercedes-Benz dealership as soon as possible.
• This repair will be provided FREE of charge.
I1111111111111IIIII111111111II111I111I’I’111111111II1111111111111
October, 2022 Dear Mercedes-Benz Owner:
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT Class vehicles. Our records indicate that your vehicle is included in the affected population.
Whatistheissue?
The transmission wiring harness may be misrouted, which could expose the electrical connector to corrosion, and result in an electrical short-circuit. An electrical short-circuit can increase the risk of a fire. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
What will your Mercede&-Benz Dealership do?
An authorized Mercedes-Benz dealership will will inspect and repair the electrical connector, as necessary. The wiring harness will also be re-routed and receive an additional bracket. This vehicle repair wmbe
provided at no cost to you. While the minimum repair time can be less than 3 hours, your dealership can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. You will not be charged for other service or repairs unless so requested.
Steps to take.
• Find your nearest authorized Mercedes-Benz dealership at mbusa.com/recall to schedule your recall repair.
• Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2022080010.
• You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall immediately.
Sincerely,
Mercedes-Benz USA What of I no longer own or drive the vehicle or would like to update my contact information?
In the event you need to update your contact information or have updates concerning the vehicle, please visit mbusa.com/recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Recall Contact Information” section on the website. If possible, please provide any contact information of the current owner/driver so we can contact them.
Additional Informationfor Owners:
A VIN-based recall lookup tool is available at mbusa.com/recab, which can be used to check whether a vehicle has been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at H800) FOR
MIERCIEDIES (1-800-367-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll
free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https: //www.safercar.gov.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Internal
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Update Notification
Check Transmission Wiring Harness Connector
MY 19-22 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform)
DATE: October 6, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Internal
Recall Campaign Update Notification October 6, 2022
Campaign No. :
NHTSA ID
Campaign Desc. :
Check Transmission Wiring Harness Connector
2022080010
22V533
22P5491309
This is to notify you of a Recall Campaign Update to check the transmission wiring harness connector on 16,977 Model Year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 6, 2022.
Background
Issue
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary. Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)
2019-2022
Vehicle Model
CLS-Class, E-Class, and GT-Class
Vehicle Populations
Total Recall Population
16,977
Total Vehicles in Dealer Inventory
180
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before October 14, 2022.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Campaign No. 2022080010, September 2022
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Various Models
Model Year 2019-2022
Check Transmission Wiring Harness Connector
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary.
Prior to performing this Campaign:
VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 16,977475 vehicles are affected.
Order No. P-RC-2022080010
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record
Formatted: Highlight
2
P-RC-2022080010
Check electrical connector on automatic transmission oil pan and rework or replace if necessary
Check/test procedure
1. Remove rear underfloor paneling under transmission.
2. Disconnect electrical connector X279 (A, figure 1) from the oil pan on the right side.
Figure 1
3. Check insides of the connector (B, figure 2 – vehicle side) and (C, figure 2 – transfer case side) for corrosion and other damage or noticeable problems.
Figure 2
3
P-RC-2022080010
4. Check pins from the vehicle side wiring harness (B, figure 2) with the special tool W 220 589 01 99 63 (figure 3). Unpin each individually, check for corrosion and damage such as wire melting or wire sealing lips (figure 4), and then pin back in. DO NOT remove all pins at once.
Equivalent commercially available unpinning tools can be used.
All pins may not be unpinned from the plug housing simultaneously.
The pins must audibly engage when reinserted. No damage or noticeable problems may be visible.
No sealing elements may be damaged or melted at the cables.
Sealing elements must be properly crimped in the cable lug.
See OK figure. Sealing lip must be visible.
Figure 4 shows a not OK and OK sealing element!
Figure 3
Figure 4 ( not OK and OK sealing element)
4
P-RC-2022080010
5. Check green blind plugs (D, figure 5) on the rear side of the connector for proper seating, rework if necessary.
If the connector and the blind plug has no damage and are out of place, the blind plugs need to be pressed into its proper position.
Figure 5
6. Based on the inspection results, use the following work scopes: a. If pins, cables, sealing and plug housing show no damage: Carry out scope of work A. b. If pins, cables, sealing, or plug housing show damage: Carry out scope of work B. c. If transfer case wiring harness shows damage: Carry out scope of work C.
Work Procedure A
1. Attach new additional wiring harness bracket (E, figure 6) with new screw to transmission oil pan.
Threaded bushing is already present in the oil pan.
Wiring harness bracket to transmission oil pan 8 Nm.
Figure 6
5
P-RC-2022080010
2. Remove retaining clamp and cable tie from the vehicle-side wiring harness.
3. Attach retaining clamp with new cable tie (figure 7) to new wiring harness bracket in direction of travel from rear up to end stop. Retaining lugs of the retaining clamp engage in the bores of the bracket.
Figure 7
4. Connect connector (figure 8) and allow secondary locking mechanism to engage.
5. Fasten wiring harness without tension with a new cable tie (figure 8) to the new bracket of the wiring harness.
Figure 8
6
P-RC-2022080010
Work procedure B
If damage to the pins, cables, sealing, or plug housing is present, the vehicle-side wiring harness must be always repaired with the repair wiring harness.
1. Disconnect ground line of the 12 V on-board electrical system battery.
For basic data see AR54.10-P-0003* * Select the WIS document according to the vehicle model.
2. Disconnect the vehicle-side wiring harness in the denoted area (F, figure 9), strip and connect it with the repair wiring harness using a line connector.
Repair wiring harness by means of a line connector, see AR00.19-P-0100-09A.
Figure 9
3. Attach additional bracket as described in work procedure A and fasten wiring harness.
7
P-RC-2022080010
Work procedure C
If the transfer case wiring harness is damaged, it must be completely replaced.
1. Remove rear crossbar transmission.
Secure transmission against tilting.
2. Unclip the transfer case-side wiring harness on the bracket of the automatic oil pan, unclip the transfer case and disconnect it from the variable transfer case control unit.
To disconnect the control unit the heat shield must be gently pushed down.
Figure 10
3. Replace transfer case-side wiring harness.
4. Assemble in reverse order.
5. Attach additional bracket as described in work procedure A and fasten wiring harness. __________________________________________________________________________________________________
8
P-RC-2022080010
Primary Parts Information
Qty. Part Name Part Number
1
Screw
N 910143 006001
1
Bracket
A 290 545 69 00
1
Cable tie
A 006 997 35 90
As required (1)
Repair kit (wiring harness incl. connector coupling)
A 290 540 99 14
As required (2)
Line connector (red)
A 000 982 92 10
As required (3)
Line connector (green)
A 000 982 91 10
As required (1)*
Tape
A 002 983 64 13
As required (1)
Wiring harness transfer case
A 213 540 32 69
* 1 container is to be used for approx. 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code Operation Number Description Labor Time (hrs.)
54 913 09
02-0133
Check electrical connector on oil pan automatic transmission
Includes: Scope of work A – retrofit wiring harness bracket
0.6
02-0134
Repair vehicle wiring harness (after check)
Includes: Work procedure B
0.5
02-0135
Replace transfer case wiring harness
(after check)
Includes: Scope of work C
0.7
* Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-
MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers RE: Recall Campaign Launch Notification
Check Transmission Wiring Harness Connector MY 19-22 4-Matic CLS-Class, E-Class, and GT- Class (257, 213, 238, and 290 platform)
FROM: Gregory Gunther, Department Manager, Vehicle
Compliance and Analysis, Engineering Services News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification
Campaign No. : NHTSA ID Campaign Desc. : 2022080010 22V533 22P5491309 September 30, 2022
Check Transmission Wiring Harness Connector This is to notify you of a Recall Campaign Launch to check the transmission wiring harness connector on 16,475 Model Year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 30, 2022.
Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire Issue What We’re Doing Parts insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary.
The remedy is available and can be performed.
Vehicles Affected Vehicle Model Year(s) Vehicle Model 2019-2022
CLS-Class, E-Class, and GT-Class
Vehicle Populations Total Recall Population
Total Vehicles in Dealer Inventory 16,475
189 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on or before October 14, 2022.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Campaign No. 2022080010, September 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Various Models
Model Year 2019-2022 Check Transmission Wiring Harness Connector Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary. Prior to performing this Campaign:
• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 16,475 vehicles are affected. Order No. P-RC-2022080010
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 Check electrical connector on automatic transmission oil pan and rework or replace if necessary Check/test procedure 1. Remove rear underfloor paneling under transmission.
2. Disconnect electrical connector X279 (A, figure 1) from the oil pan on the right side. Figure 1 3. Check insides of the connector (B, figure 2 – vehicle side) and (C, figure 2 – transfer case side) for corrosion and other damage or noticeable problems. Figure 2 P-RC-2022080010 3
4. Check pins from the vehicle side wiring harness (B, figure 2) with the special tool W 220 589 01 99 63 (figure 3). Unpin each individually, check for corrosion and damage such as wire melting or wire sealing lips (figure 4), and then pin back in. DO NOT remove all pins at once.
Equivalent commercially available unpinning tools can be used.
All pins may not be unpinned from the plug housing simultaneously. The pins must audibly engage when reinserted.
No damage or noticeable problems may be visible.
No sealing elements may be damaged or melted at the cables. Sealing elements must be properly crimped in the cable lug.
See OK figure. Sealing lip must be visible.
Figure 4 shows a not OK and OK sealing element! Figure 3 Figure 4 ( not OK and OK sealing element) P-RC-2022080010 4
5. Check green blind plugs (D, figure 5) on the rear side of the connector for proper seating, rework if necessary.
If the connector and the blind plug has no damage and are out of place, the blind plugs need to be pressed into its proper position. Figure 5 6. Based on the inspection results, use the following work scopes:
a. If pins, cables, sealing and plug housing show no damage: Carry out scope of work A.
b. If pins, cables, sealing, or plug housing show damage: Carry out scope of work B.
c. If transfer case wiring harness shows damage: Carry out scope of work C. Work Procedure A 1. Attach new additional wiring harness bracket (E, figure 6) with new screw to transmission oil pan. Threaded bushing is already present in the oil pan.
Wiring harness bracket to transmission oil pan 8 Nm. Figure 6 P-RC-2022080010 5
2. Remove retaining clamp and cable tie from the vehicle-side wiring harness.
3. Attach retaining clamp with new cable tie (figure 7) to new wiring harness bracket in direction of travel from rear up to end stop.
Retaining lugs of the retaining clamp engage in the bores of the bracket. Figure 7 4. Connect connector (figure 8) and allow secondary locking mechanism to engage.
5. Fasten wiring harness without tension with a new cable tie (figure 8) to the new bracket of the wiring harness. Figure 8 P-RC-2022080010 6 Work procedure B If damage to the pins, cables, sealing, or plug housing is present, the vehicle-side wiring harness must be always repaired with the repair wiring harness.
1. Disconnect ground line of the 12 V on-board electrical system battery. For basic data see AR54.10-P-0003*
* Select the WIS document according to the vehicle model. 2. Disconnect the vehicle-side wiring harness in the denoted area (F, figure 9), strip and connect it with the repair wiring harness using a line connector.
Repair wiring harness by means of a line connector, see AR00.19-P-0100-09A. Figure 9 3. Attach additional bracket as described in work procedure A and fasten wiring harness. P-RC-2022080010 7 Work procedure C If the transfer case wiring harness is damaged, it must be completely replaced.
1. Remove rear crossbar transmission. Secure transmission against tilting.
2. Unclip the transfer case-side wiring harness on the bracket of the automatic oil pan, unclip the transfer case and disconnect it from the variable transfer case control unit.
To disconnect the control unit the heat shield must be gently pushed down. Figure 10 3. Replace transfer case-side wiring harness.
4. Assemble in reverse order.
5. Attach additional bracket as described in work procedure A and fasten wiring harness. P-RC-2022080010 8
P-RC-2022080010
Primary Parts Information Qty.
1
1
1 Screw Bracket Cable tie Part Name Part Number
N 910143 006001
A 290 545 69 00
A 006 997 35 90 As required (1)
As required (2)
As required (3) As required (1)* As required (1) Repair kit (wiring harness incl. connector coupling) Line connector (red)
Line connector (green) Tape
Wiring harness transfer case A 290 540 99 14
A 000 982 92 10
A 000 982 91 10
A 002 983 64 13
A 213 540 32 69 * 1 container is to be used for approx. 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. _ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation Number
Description
Labor Time (hrs.) 54 913 09
02-0133 02-0134 02-0135
Check electrical connector on oil pan automatic transmission Includes: Scope of work A – retrofit wiring harness bracket Repair vehicle wiring harness (after check)
Includes: Work procedure B Replace transfer case wiring harness (after check)
Includes: Scope of work C
0.6 0.5 0.7 * Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be this document.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-
MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers RE: Recall Campaign Initial Notification
Check Transmission Wiring Harness Connector MY 19-22 4-Matic CLS-Class, E-Class, and GT- Class (257, 213, 238, and 290 platform)
FROM: Gregory Gunther, Department Manager, Vehicle
Compliance and Analysis, Engineering Services Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Updated Recall Campaign Initial Notification
Campaign No. : NHTSA ID Campaign Desc. : TBD 22V533 22P2197542
August 25, 2022
Check Transmission Wiring Harness Connector This is to notify you of an update for the Recall Campaign to check the transmission wiring harness connector on 16,475 Model Year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “PENDING” on July 29, 2022.
Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire Issue What We’re Doing Parts insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress may lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. The risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary.
Remedy is not available at this time.
Vehicles Affected Vehicle Model Year(s) Vehicle Model Total Recall Population
Total Vehicles in Dealer Inventory 2019-2022
CLS-Class, E-Class, and GT-Class
Vehicle Populations
16,475 (Population has been reduced from 27,330. The excluded vehicles will no longer be flagged as “Pending” and are released from stop sale.)
229 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on or before September 20, 2022.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-
MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers RE: Recall Campaign Initial Notification
Check Transmission Wiring Harness Connector MY 19-23 4-Matic CLS-Class, E-Class, and GT- Class (257, 213, 238, and 290 platform)
FROM: Gregory Gunther, Department Manager, Vehicle
Compliance and Analysis, Engineering Services Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Recall Campaign Initial Notification
Campaign No. : NHTSA ID Campaign Desc. : TBD 22V533 22P2197542
July 29, 2022
Check Transmission Wiring Harness Connector This is to notify you of a new Recall Campaign to check the transmission wiring harness connector on 27,330 Model Year (“MY”) 2019-2023 4- Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on July 29, 2022.
Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire Issue What We’re Doing Parts insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress may lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. The risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary
Remedy is not available at this time.
Vehicles Affected Vehicle Model Year(s) Vehicle Model 2019-2023
CLS-Class, E-Class, and GT-Class
Vehicle Populations Total Recall Population
Total Vehicles in Dealer Inventory 27,330
436 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-23 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-23 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on or before September 20, 2022.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-533
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC AUG 26, 2022 NHTSA Recall No. : 22V-533 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 16,475 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2022 Mercedes-Benz GT43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,057 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz CLS53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,120 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-533 Page 2 Vehicle 3 : 2019-2022 Mercedes-Benz E53 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 1,796 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz GT53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,264 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2022 Mercedes-Benz E53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 2,070 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2019-2022 Mercedes-Benz E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,158 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 3 Description of Defect :
Description of the Defect : Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Tension on the transmission wiring harness could lead to wire insulation
pulling back from the electrical connector. As a result, water from external sources could penetrate the connector. The presence of water may create a short circuit over time. As a result, the short circuit could lead to thermal overload if the vehicle’s ignition is off for longer periods of time.
Subsequently, the risk of fire cannot be ruled out.
Description of the Cause : Due to a routing deviation in the transmission wiring harness specifications during vehicle production, a tension on the harness might cause the wire insulation to be pulled back and as a result not fulfill sealing requirements into the electrical connector. Identification of Any Warning
that can Occur : Before a short circuit occurs, the driver could be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. Involved Components : Component Name 1 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403969 Component Name 2 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404069 Component Name 3 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135401334 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 4 Component Name 4 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403169 Component Name 5 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404269 Component Name 6 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400517 Component Name 7 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400617 Component Name 8 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400717 Component Name 9 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400817 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573 Country : Germany
Chronology :
Please see “Amended Chronology of Defect Supplement” in the attachment section.
Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will check the electrical connector
on the affected vehicles and rework it, if necessary. In addition, the routing of the transmission wiring harness will be optimized with an additional bracket.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty.
How Remedy Component Differs from Recalled Component :
Optimized routing of the transmission wiring harness and increased cable length according to current production specifications.
Remedy Parts: A2905456900 N000000001114 (Bolt) A0069973590 (Cable Tie)
A2135403269 (Electrical Wiring Harness) A2905409914 Identify How/When Recall Condition was Corrected in Production : The optimization of the routing of the transmission wiring harness and increased cable length ensures that this issue can no longer occur from April 21, 2022 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on July
29, 2022. Owners will be notified of the voluntary
recall campaign on or before September 20, 2022. A copy of all communications will be provided when available.
Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : SEP 20, 2022 – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-533
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC OCT 06, 2022 NHTSA Recall No. : 22V-533 Manufacturer Recall No. : 2022080010 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 16,977 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2022 Mercedes-Benz GT43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,222 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz CLS53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,120 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-533 Page 2 Vehicle 3 : 2019-2022 Mercedes-Benz E53 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 1,806 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz GT53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,412 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2022 Mercedes-Benz E53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 2,098 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2019-2022 Mercedes-Benz E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,319 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 3 Description of Defect :
Description of the Defect : Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Tension on the transmission wiring harness could lead to wire insulation
pulling back from the electrical connector. As a result, water from external sources could penetrate the connector. The presence of water may create a short circuit over time. As a result, the short circuit could lead to thermal overload if the vehicle’s ignition is off for longer periods of time.
Subsequently, the risk of fire cannot be ruled out.
Description of the Cause : Due to a routing deviation in the transmission wiring harness specifications during vehicle production, a tension on the harness might cause the wire insulation to be pulled back and as a result not fulfill sealing requirements into the electrical connector. Identification of Any Warning
that can Occur : Before a short circuit occurs, the driver could be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. Involved Components : Component Name 1 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403969 Component Name 2 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404069 Component Name 3 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135401334 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 4 Component Name 4 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403169 Component Name 5 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404269 Component Name 6 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400517 Component Name 7 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400617 Component Name 8 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400717 Component Name 9 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400817 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573 Country : Germany
Chronology :
Please see updated “Amended Chronology of Defect Supplement 22-00855-28172-10_V3” in the attachment section.
Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will check the electrical connector
on the affected vehicles and rework it, if necessary. In addition, the routing of the transmission wiring harness will be optimized with an additional bracket.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty.
How Remedy Component Differs from Recalled Component :
Optimized routing of the transmission wiring harness and increased cable length according to current production specifications.
Remedy Parts: A2905456900 N000000001114 (Bolt) A0069973590 (Cable Tie)
A2135403269 (Electrical Wiring Harness) A2905409914 Identify How/When Recall Condition was Corrected in Production : The optimization of the routing of the transmission wiring harness and increased cable length ensures that this issue can no longer occur from April 21, 2022 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on July
29, 2022. Owners will be notified of the voluntary
recall campaign via an interim letter on September 16, 2022. A copy of all communications will be provided when available.
Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : SEP 16, 2022 – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-533
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC SEP 08, 2022 NHTSA Recall No. : 22V-533 Manufacturer Recall No. : 2022080010 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 16,475 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2022 Mercedes-Benz GT43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,057 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz CLS53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,120 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-533 Page 2 Vehicle 3 : 2019-2022 Mercedes-Benz E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,158 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2019-2022 Mercedes-Benz GT53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,264 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2022 Mercedes-Benz E53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 2,070 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2019-2022 Mercedes-Benz E53 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 1,796 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 3 Description of Defect :
Description of the Defect : Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Tension on the transmission wiring harness could lead to wire insulation
pulling back from the electrical connector. As a result, water from external sources could penetrate the connector. The presence of water may create a short circuit over time. As a result, the short circuit could lead to thermal overload if the vehicle’s ignition is off for longer periods of time.
Subsequently, the risk of fire cannot be ruled out.
Description of the Cause : Due to a routing deviation in the transmission wiring harness specifications during vehicle production, a tension on the harness might cause the wire insulation to be pulled back and as a result not fulfill sealing requirements into the electrical connector. Identification of Any Warning
that can Occur : Before a short circuit occurs, the driver could be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. Involved Components : Component Name 1 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403969 Component Name 2 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404069 Component Name 3 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135401334 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 4 Component Name 4 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403169 Component Name 5 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404269 Component Name 6 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400517 Component Name 7 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400617 Component Name 8 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400717 Component Name 9 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400817 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573 Country : Germany
Chronology :
Please see “Amended Chronology of Defect Supplement” in the attachment section.
Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will check the electrical connector
on the affected vehicles and rework it, if necessary. In addition, the routing of the transmission wiring harness will be optimized with an additional bracket.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty.
How Remedy Component Differs from Recalled Component :
Optimized routing of the transmission wiring harness and increased cable length according to current production specifications.
Remedy Parts: A2905456900 N000000001114 (Bolt) A0069973590 (Cable Tie)
A2135403269 (Electrical Wiring Harness) A2905409914 Identify How/When Recall Condition was Corrected in Production : The optimization of the routing of the transmission wiring harness and increased cable length ensures that this issue can no longer occur from April 21, 2022 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on July
29, 2022. Owners will be notified of the voluntary
recall campaign via an interim letter on September 16, 2022. A copy of all communications will be provided when available.
Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : SEP 16, 2022 – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-533
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC JUL 22, 2022 NHTSA Recall No. : 22V-533 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 27,330 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2023 Mercedes-Benz GT43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,059 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2021 Mercedes-Benz CLS53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 2,120 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-533 Page 2 Vehicle 3 : 2021-2023 Mercedes-Benz E450 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 882 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2021-2023 Mercedes-Benz E450 Wagon Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS
Descriptive Information : 1,707 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2023 Mercedes-Benz E53 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 1,798 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2019-2023 Mercedes-Benz E53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,160 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 3 Vehicle 7 : 2019-2023 Mercedes-Benz GT53 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,266 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2019-2023 Mercedes-Benz CLS450 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 4,246 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2021-2023 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 959 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2019-2023 Mercedes-Benz E53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : 2,072 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 4 Vehicle 11 : 2021-2023 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : 3,061 vehicles. Vehicles outside of the recall population have optimized routing of the transmission wiring harness and increased cable length according to current production specifications. Production Dates : DEC 13, 2016 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Tension on the transmission wiring harness could lead to wire insulation
pulling back from the electrical connector. As a result, water from external sources could penetrate the connector. The presence of water may create a short circuit over time. As a result, the short circuit could lead to thermal overload if the vehicle’s ignition is off for longer periods of time.
Subsequently, the risk of fire cannot be ruled out.
Description of the Cause : Due to a routing deviation in the transmission wiring harness specifications during vehicle production, a tension on the harness might cause the wire insulation to be pulled back and as a result not fulfill sealing requirements into the electrical connector. Identification of Any Warning
that can Occur : Before a short circuit occurs, the driver could be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster. Involved Components : Component Name 1 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403969 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 5 Component Name 2 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404069 Component Name 3 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135401334 Component Name 4 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135403169 Component Name 5 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2135404269 Component Name 6 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400517 Component Name 7 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400617 Component Name 8 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400717 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533 Page 6 Component Name 9 : Electrical Wiring Harness Component Description : Electrical Wiring Harness Component Part Number : A2385400817 Supplier Identification : Component Manufacturer
Name : Mercedes-Benz AG Address : NR
Foreign States
Country : Germany Chronology :
Please see “Chronology of Defect” Supplement. Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will check the electrical connector
on the affected vehicles and rework it, if necessary. In addition, the routing of the transmission wiring harness will be optimized with an additional bracket. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Optimized routing of the transmission wiring harness and increased cable length according to current production specifications.
Remedy Parts: A2905456900 N000000001114 (Bolt) A0069973590 (Cable Tie)
A2135403269 (Electrical Wiring Harness) A2905409914 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-533
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
The optimization of the routing of the transmission wiring harness and increased cable length ensures that this issue can no longer occur from April 21, 2022 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on July
29, 2022. Owners will be notified of the voluntary
recall campaign on or before September 20, 2022. A copy of all communications will be provided when available.
Planned Dealer Notification Date : JUL 29, 2022 – NR Planned Owner Notification Date : SEP 20, 2022 – NR
* NR – Not Reported
**************************************************************************************************************
Recall Campaign Update Notification
DATE: October 6, 2022
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-
MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers RE: Recall Campaign Update Notification
Check Transmission Wiring Harness Connector MY 19-22 4-Matic CLS-Class, E-Class, and GT- Class (257, 213, 238, and 290 platform)
FROM: Gregory Gunther, Department Manager, Vehicle
Compliance and Analysis, Engineering Services News Channel Update | Vehicle Compliance & Analysis Recall Campaign Update Notification
Campaign No. : NHTSA ID Campaign Desc. : 2022080010 22V533 22P5491309 October 6, 2022
Check Transmission Wiring Harness Connector This is to notify you of a Recall Campaign Update to check the transmission wiring harness connector on 16,977 Model Year (“MY”) 2019-2022 4-Matic CLS-Class, E-Class, and GT-Class (257, 213, 238, and 290 platform ) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 6, 2022.
Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4Matic vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire Issue What We’re Doing Parts insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4Matic malfunction” warning message in the instrument cluster.
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary.
The remedy is available and can be performed.
Vehicles Affected Vehicle Model Year(s) Vehicle Model 2019-2022
CLS-Class, E-Class, and GT-Class
Vehicle Populations Total Recall Population
Total Vehicles in Dealer Inventory 16,977
180 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-22 CLS-Class, E-Class, and GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures that might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-22 CLS-Class, E-Class, and GT-Class covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on or before October 14, 2022.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Campaign No. 2022080010, September 2022
Rev A: January 2024 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Various Models
Model Year 2019-2022 Check Transmission Wiring Harness Connector Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2019-2022 E-Class (213 platform), E-Class Coupe/Cabriolet (238 platform), CLS (257 platform) and AMG GT 4-door (290 platform) 4MATIC vehicles, the transmission wiring harness might not be routed according to specifications. Tension on the transmission wiring harness could lead to wire insulation pulling back from the electrical connector and as a result, water could enter the connector. Water ingress could lead to a short circuit and/or thermal overload if the vehicle’s ignition is off for longer periods of time. As a result, the risk of fire cannot be ruled out. Before the issue occurs, the driver may be alerted to the condition by illumination of the yellow battery (electrical charge) indicator lamp and/or the “4MATIC malfunction” warning message in the instrument cluster. An authorized Mercedes-Benz dealer will check the electrical connector on the affected vehicles and rework it, if necessary. Prior to performing this Campaign:
• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 16,977 vehicles are affected. Order No. P-RC-2022080010
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 Check electrical connector on automatic transmission oil pan and rework or replace it, if necessary Check/test procedure 1. Remove lower rear engine compartment lining (under transmission). For basic information, see:
AR61.20-P-1105LWE for models 213 and 238, AR61.20-P-1105FRX for model 290,
AR61.20-P-1105FR for model 257
2. Disconnect electrical connector X279 (A, Figure 1) from right oil pan. A
A Figure 1 3. Check insides of connector coupling on vehicle-side wiring harness A 290 540 99 14 (B, Figure 2) and transfer case wiring harness A 213 540 32 69 (C, Figure 2) for corrosion and other damage or noticeable problems. B C Figure 2 P-RC-2022080010 3 a. If corrosion or moisture is detected, the vehicle-side wiring harness (A 290 540 99 14) must be repaired and the transfer case wiring harness (A 213 540 32 69) must always be replaced. b. If OK, remove pins from vehicle-side wiring harness (B, Figure 2) using special tool W 220 589 01 99 63 (Figure 3) individually and one after the other,
check for corrosion and damage, and reinsert pins. Equivalent commercially available unpinning tools can also be used. Do not remove all pins from the plug housing at the same time.
The pins must audibly “click” engage when reinserted. No damage or noticeable problems may be visible.
No sealing elements may be damaged or melted at the cables. Sealing elements must be properly crimped in the cable lug.
Sealing lip must be visible, see Figure 5 (OK image).
Figure 4 (not OK image) shows a defective sealing element. Figure 3 P-RC-2022080010 4 Figure 4: (Sealing element not OK) Figure 5: (Sealing element OK) 4. Check green blind plugs (D, Figure 6) on rear of plug. 5. A green blind plug that is not seated correctly must be pressed in further as per Figure 6 (OK image). Figure 6 a. If pins, cables, seals, and plug housings show no damage or corrosion (OK): Carry out work procedure A. b. If pins, cables, seals, or plug housings show damage or corrosion (not OK): Carry out work procedure B. Work procedure A P-RC-2022080010 5
1. Attach new additional wiring harness bracket (E, Figure 7) with new screw to oil pan. Threaded bushing is present in the oil pan.
Wiring harness bracket to oil pan: 8 Nm. E
E Figure 7 2. Remove retaining clamp including cable tie (arrow, Figure 8) from vehicle-side wiring harness. Figure 8 P-RC-2022080010 6 3. Attach retaining clamp with new preassembled cable tie (Figure 9) to new wiring harness bracket in direction of travel from rear up to end stop.
Retaining lugs of the retaining clamp engage in the bores of the bracket. Figure 9 4. Blow out connector coupling with compressed air.
5. Connect connector (Figure 10) and allow secondary locking mechanism to engage.
Connector (Figure 10) may be connected only if absolutely dry. 6. Attach wiring harness to new wiring harness bracket without tensile or compressive stress using new cable tie (Figure 10). Figure 10
Work procedure B In the case of damage or corrosion on pins, cables, seals, or plug housings on the vehicle and/or transfer case sides, they must be repaired/replaced as per the Check/test procedure 3 a. P-RC-2022080010 7 When the repaired wiring harness is installed (repair of the vehicle-side wiring harness), the wiring harness on the transfer case must also be replaced without exception.
1. Disconnect ground line of the 12 V on-board electrical system battery. For basic information, see AR54.10-P-0003*.
* Select the WIS document according to the vehicle model.
2. Disconnect vehicle-side wiring harness in marked area and strip, (see Figure 11).
Repair wiring harness using an end sleeve, see AR00.19-P-0100-09A. Figure 11 3. Attach additional holder as per work procedure A, see Figure 7.
4. Insert repair wiring harness (A 290 540 99 14) and attach to new holder using cable tie without tensile or compressive stress, see Figure 10.
5. Shorten repair wiring harness (A 290 540 99 14) to necessary length up to repair point (end sleeve). Vehicle-side repair wiring harness must be installed without tensile or compressive stress.
6. Repair wiring harness with end sleeve.
7. Remove rear transmission crossbar. Secure transmission against tilting.
8. Unclip wiring harness on transfer case side from holder of automatic oil pan, unclip transfer case, and disconnect it from the variable transfer case control unit.
To disconnect control unit, press shield of exhaust system downward slightly. P-RC-2022080010 8 Figure 5 9. Replace wiring harness on transfer case side.
10. Assemble in reverse order.
Should drops of water drip into plug housing during the work, they must be blown out with compressed air prior to connecting it.
Connector (Figure 8) may be connected only if absolutely dry. Primary Parts Information Qty.
1
1
1 Screw Bracket Cable tie Part Name Part Number
N 910143 006001
A 290 545 69 00
A 006 997 35 90 As required (1)
As required (2)
As required (3) As required (1)* As required (1) Repair kit (wiring harness incl. connector coupling) Line connector (red)
Line connector (green) Tape
Wiring harness transfer case A 290 540 99 14
A 000 982 92 10
A 000 982 91 10
A 002 983 64 13
A 213 540 32 69 * 1 container is to be used for approx. 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: P-RC-2022080010 9
P-RC-2022080010
Warranty Information
Damage
Code
Operation Number
Description
Labor Time (hrs.) 54 913 09
02-0133 12-1992 02-9676
Check electrical connector on oil pan automatic transmission
Includes: Scope of work A – retrofit wiring harness bracket
Repair vehicle wiring harness and replace transfer case wiring harness (after check)
Includes: Work procedure B – Install repair wiring harness and transfer case wiring harness
Extra work for: Remove/install engine compartment lining in vehicle with underbody protection
0.6 1.2 ZM * Invoice operation item only once for each workshop order.
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be this document.
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