Loss of Instrument Cluster Display/FMVSS 101 – 2017 Mercedes-Benz E300 – Mercedes-Benz & Smart

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NHTSA Campaign Number: 17V245
Manufacturer Mercedes-Benz USA, LLC.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 15

Loss of Instrument Cluster Display/FMVSS 101

Without the instrument cluster displaying important information such as the vehicle’s speed, there would be an increased risk of a crash.

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles.

The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving.

As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, “Control and Displays.”

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge.

The recall is expected to begin in late May 2017.

Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Mercedes-Benz has a Recall

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V245-6037.pdf