May 9, 2022 NHTSA CAMPAIGN NUMBER: 22V314000
Improperly leveled headlights may project a glare, which can impact other drivers and increase the risk of a crash.
NHTSA Campaign Number: 22V314
Manufacturer Mercedes-Benz USA, LLC
Components SUSPENSION, EXTERIOR LIGHTING
Potential Number of Units Affected 88
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 vehicles. The level sensor linkage on the rear axle might not have been installed properly, which could affect the headlight leveling function.
Remedy
Dealers will inspect and repair the level sensor linkage, as necessary, free of charge. Owner notification letters are expected to be mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Check Level Sensor Linkage Rear Axle MY21 GLB-Class (247 platform) |
DATE: May 16, 2022 |
IMPORTANT NEW RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Initial Notification | May 16, 2022 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check Level Sensor Linkage Rear Axle | |
| TBA | 22V314 | 22P2197518 | ||
| This is to notify you of the new Recall Campaign to check the level sensor linkage for the rear axle on 88 Model Year (“MY”) 2021 GLB-Class (247 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on May 16, 2022. |
||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLB (247 platform) vehicles, the level sensor linkage on the rear axle might not have been installed correctly. In this case, the leveling of the headlamp system could calibrate in the opposite direction if the rear seat, trunk or third row of seats were loaded appropriately. Subsequently, glare to oncoming traffic cannot be ruled out, which could increase the risk of a crash. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the level sensor linkage for the rear axle on the affected vehicles and rework it, if necessary. | |||
| Parts | Remedy is not available at this time. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2021 | |||
| Vehicle Model | GLB-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 88 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLB-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 GLB-Class vehicles covered by this notification until the vehicle has been repaired.
|
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately two weeks after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | GLB250 | 2021 |
3 Associated Documents
Recall Acknowledgement
RCAK-22V314-4871.pdf 693.996KB
Defect Notice 573 Report
RCLRPT-22V314-4525.PDF 214.348KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V314-2646.pdf 138.258KB
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V314&docType=RCL
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Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API
