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March 4, 2022 NHTSA CAMPAIGN NUMBER: 22V125000
Loose Rear Brake Caliper Housing Fasteners
Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
NHTSA Campaign Number: 22V125
Manufacturer Mercedes-Benz USA, LLC
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 4
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
Remedy
Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
2022030006
Check Rear Brake Caliper Housing Bolts
This is to notify you of the Recall Campaign Launch to check the rear brake caliper housing bolts on 4 Model Year (“MY”) 2020-2021 CLA-Class and GLA-Class (118 and 247 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 11, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake, which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard, which could increase the risk of a crash for the following traffic or other road users.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification.
Parts
The remedy is available and can be performed. Please note that the estimated replacement rate is less than 1%. Parts should only be ordered in the event a replacement is required.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-21 CLA-Class and GLA-Class in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-21 CLA-Class and GLA-Class vehicles covered by this notification until the vehicle has been repaired.
Correct torque for guide pin threaded connection at rear axle brake calipers
Model 177, 118, 243 and 247
Work Procedure
- Release screws (A, figure 1) for left and right guide pins at rear axle brake calipers and then tighten with the specified torque.
Screw, guide pin to brake caliper 30 Nm (BA42.10-P-1000-12X).
Chronology :
At the end of December 2021, MBAG received a single field report from outside the U.S. describing an instance in which a customer allegedly experienced the subject condition outlined above. Analysis was started immediately.
On January 10, 2022, MBAG received another report from a customer complaint regarding noises on the rear axle from outside the U.S. No third party damages or personal injuries were reported. Subsequently,
MBAG determined that, in the analyzed cases, the brake caliper housing bolts on the rear and front axles did not meet specifications. Further analysis determined that all affected brake caliper housings were part of a certain production batch at a supplier. Investigations were performed to check the potentially affected batch at the supplier and to identify potentially affected vehicles.
Additionally, internal testing was carried out to determine the severity of the impact on the safety of driving. On February 25, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ![]() | AMG CLA35 | 2020 |
MERCEDES-BENZ![]() | GLA250 | 2021 |
11 Associated Documents
Defect Notice 573 Report
RCLRPT-22V125-7590.PDF 214.744KB
Recall Acknowledgement
RCAK-22V125-8235.pdf 645.255KB
Remedy Instructions and TSB
RCRIT-22V125-3515.pdf 298.613KB
Recall 573 Report – March 11, 2022
RCLRPT-22V125-4916.PDF 214.747KB
Manufacturer Notices(to Dealers,etc – March 11, 2022
RCMN-22V125-3662.pdf 413.478KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V125-1770.pdf 299.97KB
Recall 573 Report – March 28, 2022
RCLRPT-22V125-2040.PDF 214.765KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V125-5137.PDF 211.139KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22V125-4514.PDF 211.236KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22V125-7857.PDF 211.319KB
Recall Quarterly Report #4, 2022-4
RCLQRT-22V125-7406.PDF 211.427KB
Latest Recalls Documents
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SEOCONTENT-START
Mercedes-Benz USA, LLC IMPORTANT SAFETY RECALL 2022030006 This notice applies to your vehicle, VIN: March, 2022 Dear Mercedes-Benz Owner: Check Rear Brake Caliper Housing Bolts NHTSA Recall #22V125 • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020-2021 CLA-Class and GLA-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? What will your DEALER DO? What should YOU DO? To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left Information for Owners In certain MY 2020-2021 CLA-Class and GLA-Class vehicles, the rear brake caliper housing bolts might not be properly tightened. The rear brake caliper housing bolts may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle. Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers. Before the issue occurs, the driver may be made aware of the issue by noises from the potentially affected rear axle. When the issue occurs, the driver might also notice a brake warning message (i.e. “BRAKE”) in the instrument cluster. An authorized Mercedes-Benz dealer will inspect and tighten the bolts on the potentially affected rear brake caliper housings on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 1 hour, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to check the rear brake caliper housing bolts on the affected vehicles under Recall Campaign #2022030006. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Vehicle pick-up and delivery may be available. Your preferred authorized Mercedes-Benz dealer can confirm availability In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/ recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT VIN: If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in t he ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of t he present owner so t hat we may contact t hem. □ EX PORTED □ SOLD □ LEASE, V EHICLE RETURNED □ STOLEN □ SCRAPPED □ OTHER □ NEW OWNER INFORMATION □ MY NEW NAME OR ADDRESS IS: I I I I I I I I Last Name, First Name I I I I I ■ I Street Apt I I ■ ■ I I City State ZIP I I I I I Email Address I I I I I Phone (numbers only) Mobile (numbers only) Date Sig nature **** PLEASE DO NOT DETACH. RETURN COMPLETE LITTER **** DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Rear Brake Caliper Housing Bolts MY20-21 CLA-Class and GLA-Class (118 and 247 platform) DATE: March 11, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification March 11, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Rear Brake Caliper Housing Bolts 2022030006 22V125 22P4290003 This is to notify you of the Recall Campaign Launch to check the rear brake caliper housing bolts on 4 Model Year (“MY”) 2020-2021 CLA-Class and GLA-Class (118 and 247 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 11, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake, which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard, which could increase the risk of a crash for the following traffic or other road users. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification. Parts The remedy is available and can be performed. Please note that the estimated replacement rate is less than 1%. Parts should only be ordered in the event a replacement is required. Vehicles Affected Vehicle Model Year(s) 2020-2021 Vehicle Model CLA-Class and GLA-Class Vehicle Populations Total Recall Population 4 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-21 CLA-Class and GLA-Class in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20-21 CLA-Class and GLA-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on March 25, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022030006, March 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Models CLA-Class and GLA-Class (118 and 247 platform) Model Year 2020-2021 Check Rear Brake Caliper Housing Bolts Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake, which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard, which could increase the risk of a crash for the following traffic or other road users. An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification. Prior to performing this Campaign: • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. • Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 4 vehicles are affected. Order No. P-RC-2022030006 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 P-RC-2022030006 Correct torque for guide pin threaded connection at rear axle brake calipers Model 177, 118, 243 and 247 Work Procedure 1. Release screws (A, figure 1) for left and right guide pins at rear axle brake calipers and then tighten with the specified torque. Screw, guide pin to brake caliper 30 Nm (BA42.10-P-1000-12X). Figure 1 __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 42 900 03 02-0464 Correct torque for guide pin threaded connection at rear axle brake calipers 0.3 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-125 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : MAR 04, 2022 NHTSA Recall No. : 22V-125 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 4 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Mercedes-Benz AMG CLA 35 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2020 AMG CLA 35 1 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz GLA 250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLA 250 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. FMVSS 1 : NR Part 573 Safety Recall Report 22V-125 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard which could increase the risk of a crash for the following traffic or other road users. Description of the Cause : Due to a deviation in the production process at a supplier, the fasteners on a certain batch of rear brake calipers housings might not meet torque specifications. Identification of Any Warning that can Occur : Before the issue occurs, the driver may be made aware of the issue by noises from the potentially affected rear axle. When the issue occurs, the driver might notice a brake MIL or warning message “BRAKE“ in the instrument cluster. Involved Components : Component Name 1 : SCREW, ROUND HEXAL. HEAD Component Description : SCREW, ROUND HEXAL. HEAD Component Part Number : A0009906008 Supplier Identification : Component Manufacturer Name : Hitachi Astemo Poland Address : Bierutowska 91 Wroclaw Foreign States 51317 Country : Poland Chronology : At the end of December 2021, MBAG received a single field report from outside the U.S. describing an instance in which a customer allegedly experienced the subject condition outlined above. Analysis was started immediately. On January 10, 2022, MBAG received another report from a customer complaint regarding noises on the rear axle from outside the U.S. No third party damages or personal injuries were reported. Subsequently, MBAG determined that, in the analyzed cases, the brake caliper housing bolts on the rear and front axles did not meet specifications. Further analysis determined that all affected brake caliper housings were part of a Part 573 Safety Recall Report 22V-125 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 certain production batch at a supplier. Investigations were performed to check the potentially affected batch at the supplier and to identify potentially affected vehicles. Additionally, internal testing was carried out to determine the severity of the impact on the safety of driving. On February 25, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Screw torqued to correct specification. Remedy Part No: A0009906008 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure at our supplier ensures that this issue can no longer occur from November 25, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on March 11, 2022.Owners will be notified of the voluntary recall campaign before May 3, 2022. Planned Dealer Notification Date : MAR 11, 2022 – NR Planned Owner Notification Date : MAY 03, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-125 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : MAR 11, 2022 NHTSA Recall No. : 22V-125 Manufacturer Recall No. : 2022030006 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 4 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Mercedes-Benz AMG CLA 35 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2020 AMG CLA 35 1 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz GLA 250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLA 250 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. FMVSS 1 : NR Part 573 Safety Recall Report 22V-125 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard which could increase the risk of a crash for the following traffic or other road users. Description of the Cause : Due to a deviation in the production process at a supplier, the fasteners on a certain batch of rear brake calipers housings might not meet torque specifications. Identification of Any Warning that can Occur : Before the issue occurs, the driver may be made aware of the issue by noises from the potentially affected rear axle. When the issue occurs, the driver might notice a brake MIL or warning message “BRAKE“ in the instrument cluster. Involved Components : Component Name 1 : SCREW, ROUND HEXAL. HEAD Component Description : SCREW, ROUND HEXAL. HEAD Component Part Number : A0009906008 Supplier Identification : Component Manufacturer Name : Hitachi Astemo Poland Address : Bierutowska 91 Wroclaw Foreign States 51317 Country : Poland Chronology : At the end of December 2021, MBAG received a single field report from outside the U.S. describing an instance in which a customer allegedly experienced the subject condition outlined above. Analysis was started immediately. On January 10, 2022, MBAG received another report from a customer complaint regarding noises on the rear axle from outside the U.S. No third party damages or personal injuries were reported. Subsequently, MBAG determined that, in the analyzed cases, the brake caliper housing bolts on the rear and front axles did not meet specifications. Further analysis determined that all affected brake caliper housings were part of a Part 573 Safety Recall Report 22V-125 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 certain production batch at a supplier. Investigations were performed to check the potentially affected batch at the supplier and to identify potentially affected vehicles. Additionally, internal testing was carried out to determine the severity of the impact on the safety of driving. On February 25, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Screw torqued to correct specification. Remedy Part No: A0009906008 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure at our supplier ensures that this issue can no longer occur from November 25, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on March 11, 2022.Owners will be notified of the voluntary recall campaign before May 3, 2022. Planned Dealer Notification Date : MAR 11, 2022 – NR Planned Owner Notification Date : MAY 03, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-125 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : MAR 28, 2022 NHTSA Recall No. : 22V-125 Manufacturer Recall No. : 2022030006 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 4 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz GLA 250 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLA 250 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2020 Mercedes-Benz AMG CLA 35 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2020 AMG CLA 35 1 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the screw torqued according to current production specifications. Production Dates : DEC 16, 2019 – JUL 05, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform) and GLA-Class (247 platform) vehicles, the rear brake caliper housing fasteners might not meet current production torque specifications. This might affect only one rear brake caliper housing per vehicle. FMVSS 1 : NR Part 573 Safety Recall Report 22V-125 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Should this occur, affected fasteners might loosen. In this case, an incorrectly torqued fastener might reduce the braking performance of the affected rear brake which could increase the risk of a crash. In addition, certain rear brake components may separate from the rear brake assembly and result in a road hazard which could increase the risk of a crash for the following traffic or other road users. Description of the Cause : Due to a deviation in the production process at a supplier, the fasteners on a certain batch of rear brake calipers housings might not meet torque specifications. Identification of Any Warning that can Occur : Before the issue occurs, the driver may be made aware of the issue by noises from the potentially affected rear axle. When the issue occurs, the driver might notice a brake MIL or warning message “BRAKE“ in the instrument cluster. Involved Components : Component Name 1 : SCREW, ROUND HEXAL. HEAD Component Description : SCREW, ROUND HEXAL. HEAD Component Part Number : A0009906008 Supplier Identification : Component Manufacturer Name : Hitachi Astemo Poland Address : Bierutowska 91 Wroclaw Foreign States 51317 Country : Poland Chronology : At the end of December 2021, MBAG received a single field report from outside the U.S. describing an instance in which a customer allegedly experienced the subject condition outlined above. Analysis was started immediately. On January 10, 2022, MBAG received another report from a customer complaint regarding noises on the rear axle from outside the U.S. No third party damages or personal injuries were reported. Subsequently, MBAG determined that, in the analyzed cases, the brake caliper housing bolts on the rear and front axles did not meet specifications. Further analysis determined that all affected brake caliper housings were part of a Part 573 Safety Recall Report 22V-125 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 certain production batch at a supplier. Investigations were performed to check the potentially affected batch at the supplier and to identify potentially affected vehicles. Additionally, internal testing was carried out to determine the severity of the impact on the safety of driving. On February 25, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the fastener torque on the potentially affected rear brake caliper housings on the affected vehicles, and if necessary, torque them according to specification. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Screw torqued to correct specification. Remedy Part No: A0009906008 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure at our supplier ensures that this issue can no longer occur from November 25, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on March 11, 2022.Owners will be notified of the voluntary recall campaign on March 25, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : MAR 11, 2022 – NR Planned Owner Notification Date : MAR 25, 2022 – NR * NR – Not Reported
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