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February 25, 2022 NHTSA CAMPAIGN NUMBER: 22V112000
Unsecured Electrical Connections May Cause Fire
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
NHTSA Campaign Number: 22V112
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRICAL SYSTEM, STRUCTURE
Potential Number of Units Affected 24
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
Remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022030019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
2022030019
Check Ground and Potential Equalization Connections
This is to notify you of the Recall Campaign Launch to check the ground and potential equalization connections on 24 Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on April 8, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the frontleft longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground and potential equalization connections on the affected vehicles and, if necessary, tighten them according to specifications.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY22 EQS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY22 EQS-Class vehicles covered by this notification until the vehicle has been repaired.
Check threaded connection of ground points on front left longitudinal member, correct if necessary
Model 297
Check/test procedure
- Perform power disable for high-voltage on-board electrical system.
For basic data, see 70-P-1000EQS.
- Remove air ducting from engine compartment.
For basic data, see AR83.10-P-1411EQS, operation step 2.1.
- Loosen the threaded connection of ground point “W92w2” of equipotential bonding line of high-voltage PTC heater (N33/14) for vehicle interior in area of inner front left longitudinal member and left spring dome and screw on correctly (figure 1).
It is possible that the torque of the threaded connection may not have been tightened correctly and this could cause the threaded connection to loosen!
When tightening the ground point “W92w2” of the equipotential bonding line, make sure that the contact surface of the threaded connection is clean and correct!
Threaded connection of equipotential bonding line for the vehicle interior front left longitudinal member high-voltage PTC heater Nm 7!
- Install air ducting from engine compartment.
For basic data, see AR83.10-P-1411EQS, operation step 2.1.
- Remove front left fender liner front section.
For basic data, see AR88.10-P-1301EQS.
- Check whether the threaded connection (A, figure 2 and 3) of the ground point “W52/8” has been installed correctly on the outer front left longitudinal member.
It is possible that the threaded connection may be loose!
The area of the threaded connection shall also be checked for traces of signs of electrical arcing or sparks!
a. Arc/spark traces on threaded connections for ground point “W52/8” present: Perform work procedures A and B.
b. Arc/spark traces on threaded connections for ground point “W52/8” not present: Perform work procedure B
Work Procedure A
- Remove ground line of ground point “W52/8”.
- Eliminate traces of arcing/sparks on the ground point “W52/8”.
Replace cable lug of ground line, to do this, see basic data under AR00.19-P-0100A.
The corresponding cable lugs shall be determined according to the diameter of the diameter of the ground line!
- Install ground line of ground point “W52/8”.
Work Procedure B
- Correct torque of threaded connections of ground point “W52/8”.
Threaded connection of ground point “W52/8” outer front left longitudinal member 7!
- Assemble in reverse order.
- Perform commissioning of the high-voltage on-board electrical system.
For basic data, see AR47.70-P-1000EQS.
Primary Parts Information
Qty. | Part Name | Part Number |
As required* | Cable lug | A 002 982 60 02 |
As required* | Cable lug | A 002 982 61 02 |
As required* | Cable lug | A 002 982 62 02 |
As required | Heat-shrinkable tube | A 004 546 84 30 |
As required | Adhesive | A 008 989 49 71 |
*The replacement parts must be determined according to the diameter of the ground line!
Chronology :
In October 2021, MBAG launched initial investigations based on a finding in the production plant indicating that a ground connection and a potential equalization might not have been secured properly.
In November 2021, two more reports on internal vehicles within the distribution process were detected.
Accordingly, MBAG initiated a plant rework campaign to check and, if necessary, rework vehicles in this regard. In parallel, MBAG conducted analyses to identify potentially affected vehicles in the field and potential consequences.
In general, neither field complaints nor other reports associated with the described issue above were received. However, on February 18, 2022, MBAG determined that a potential safety risk could not be completely ruled out and decided to conduct a recall.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ | AMG EQS53 | 2022 |
MERCEDES-BENZ | EQS450 | 2022 |
MERCEDES-BENZ | EQS580 | 2022 |
10 Associated Documents
Recall Acknowledgement
RCAK-22V112-1630.pdf 645.341KB
Defect Notice 573 Report
RCLRPT-22V112-6297.PDF 216.012KB
Manufacturer Notices(to Dealers,etc)
Recall 573 Report – March 28, 2022
RCLRPT-22V112-5229.PDF 216.02KB
Remedy Instructions and TSB
RCRIT-22V112-9085.pdf 713.674KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V112-4085.pdf 297.197KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V112-0954.PDF 211.142KB
Recall 573 Report – September 29, 2022
RCLRPT-22V112-1447.PDF 216.051KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V112-3584.PDF 211.237KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V112-6412.PDF 211.321KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V112&docType=RCL
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SEOCONTENT-START
Mercedes-Benz USA, LLC IMPORTANT SAFETY RECALL 2022030019 This notice applies to your vehicle, VIN: April, 2022 2022030019 Dear Mercedes-Benz Owner: Check Ground and Potential Equalization Connections NHTSA Recall #22V112 • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2022 EQS-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? What will your DEALER DO? What should YOU DO? To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left Information for Owners On certain Model Year (“MY”) 2022 EQS vehicles, a ground connection on the front -left longitudinal member and an electrical connection for the electric auxiliary heater in the motor compartment might not have been secured according to current production specifications. An incorrectly bolted connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through the connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with the ground connection, the left headlamp might not function, among other potential components. An authorized Mercedes-Benz dealer will check and re-work the ground connections on the affected vehicles, if necessary. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 1.5 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to check the ground connections on the affected vehicles under Recall Campaign# 2022030019. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Free Mobile Repair at your home or business as well as vehicle pick-up and delivery may be available. Your preferred authorized Mercedes-Benz dealer can confirm availability. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward t his information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/ recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https: //www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT VIN: If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. □ EXPORTED □ SOLD □ LEASE, VEHICLE RETURNED □ STOLEN □ SCRAPPED □ OTHER □ NEW OWNER INFORMATION □ MY NEW NAME OR ADDRESS IS: I I I I I I I I Last Name, First Name I I I I I ■ I Street Apt I I ■ ■ I I City State ZIP I I I I I Email Address I I I I I Phone (numbers only) Mobile (numbers only) Date Signature * * ** PLEASE DO NOT DETACH. RETURN COMPLETE LITTER **** DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Check Ground and Potential Equalization Connections MY22 EQS-Class (297 platform) DATE: 3/4/2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification March 4, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Ground and Potential Equalization Connections TBD 22V112 22P2197482 This is to notify you of a new Recall Campaign to check the ground and potential equalization connections on 24 Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on March 4, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground and potential equalization connections on the affected vehicles and, if necessary, tighten them according to specifications. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model EQS-Class Vehicle Populations Total Recall Population 24 Total Vehicles in Dealer Inventory 3 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY22 EQS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in StarTek Info. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY22 EQS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before 4/29/2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-112 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : FEB 25, 2022 NHTSA Recall No. : 22V-112 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 24 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz EQS 450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Mercedes-Benz EQS 450+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450+ 16 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-112 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Mercedes-Benz EQS 580 4Matic Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 580 4Matic 4 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Mercedes-Benz Mercedes-AMG EQS 53 4Matic+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 Mercedes-AMG EQS 53 4Matic+ 1 Vehicle The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. Description of the Cause : Due to a deviation in the production process, the bolting of the ground connection at the front-left longitudinal carrier as well as the potential equalization for the electric auxiliary heater in the motor compartment might not meet current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-112 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Ground Connection W52/8 Component Description : Nut and bolt Component Part Number : A0009911403 Component Name 2 : Potential Equalization Component Description : Nut and bolt Component Part Number : A0009916703 Supplier Identification : Component Manufacturer Name : MBAG Address : NR Foreign States Country : Germany Chronology : In October 2021, MBAG launched initial investigations based on a finding in the production plant indicating that a ground connection and a potential equalization might not have been secured properly. In November 2021, two more reports on internal vehicles within the distribution process were detected. Accordingly, MBAG initiated a plant rework campaign to check and, if necessary, rework vehicles in this regard. In parallel, MBAG conducted analyses to identify potentially affected vehicles in the field and potential consequences. In general, neither field complaints nor other reports associated with the described issue above were received. However, on February 18, 2022, MBAG determined that a potential safety risk could not be completely ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-112 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the ground connection and the potential equalization on the affected vehicles and, if necessary, tighten them according to specifications. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Grounding connections bolted according to current production specifications. Nut and bolt (Ground Connection W52/8) A0009911403 Nut and bolt (Potential Equalization) A0009916703 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure in the vehicle plant ensures that this issue can no longer occur from December 24, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on March 4, 2022. Owners will be notified of the voluntary recall campaign before April 29, 2022. A copy of all communications will be provided when available Planned Dealer Notification Date : MAR 04, 2022 – NR Planned Owner Notification Date : APR 29, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-112 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : MAR 28, 2022 NHTSA Recall No. : 22V-112 Manufacturer Recall No. : 2022030019 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 24 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz EQS 450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Mercedes-Benz EQS 450+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450+ 16 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-112 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Mercedes-Benz EQS 580 4Matic Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 580 4Matic 4 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Mercedes-Benz Mercedes-AMG EQS 53 4Matic+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 Mercedes-AMG EQS 53 4Matic+ 1 Vehicle The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. Description of the Cause : Due to a deviation in the production process, the bolting of the ground connection at the front-left longitudinal carrier as well as the potential equalization for the electric auxiliary heater in the motor compartment might not meet current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-112 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Ground Connection W52/8 Component Description : Nut and bolt Component Part Number : A0009911403 Component Name 2 : Potential Equalization Component Description : Nut and bolt Component Part Number : A0009916703 Supplier Identification : Component Manufacturer Name : MBAG Address : NR Foreign States Country : Germany Chronology : In October 2021, MBAG launched initial investigations based on a finding in the production plant indicating that a ground connection and a potential equalization might not have been secured properly. In November 2021, two more reports on internal vehicles within the distribution process were detected. Accordingly, MBAG initiated a plant rework campaign to check and, if necessary, rework vehicles in this regard. In parallel, MBAG conducted analyses to identify potentially affected vehicles in the field and potential consequences. In general, neither field complaints nor other reports associated with the described issue above were received. However, on February 18, 2022, MBAG determined that a potential safety risk could not be completely ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-112 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the ground connection and the potential equalization on the affected vehicles and, if necessary, tighten them according to specifications. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Grounding connections bolted according to current production specifications. Nut and bolt (Ground Connection W52/8) A0009911403 Nut and bolt (Potential Equalization) A0009916703 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure in the vehicle plant ensures that this issue can no longer occur from December 24, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on March 4, 2022. Owners will be notified of the voluntary recall campaign before April 29, 2022. A copy of all communications will be provided when available Planned Dealer Notification Date : MAR 04, 2022 – NR Planned Owner Notification Date : APR 08, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-112 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : SEP 29, 2022 NHTSA Recall No. : 22V-112 Manufacturer Recall No. : 2022030019 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 24 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz EQS 450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450 3 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Mercedes-Benz Mercedes-AMG EQS 53 4Matic+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 Mercedes-AMG EQS 53 4Matic+ 1 Vehicle The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-112 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Mercedes-Benz EQS 580 4Matic Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 580 4Matic 4 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Mercedes-Benz EQS 450+ Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2022 EQS 450+ 16 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have grounding connections bolted according to current production specifications. Production Dates : MAY 26, 2021 – DEC 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. Description of the Cause : Due to a deviation in the production process, the bolting of the ground connection at the front-left longitudinal carrier as well as the potential equalization for the electric auxiliary heater in the motor compartment might not meet current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 22V-112 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Ground Connection W52/8 Component Description : Nut and bolt Component Part Number : A0009911403 Component Name 2 : Potential Equalization Component Description : Nut and bolt Component Part Number : A0009916703 Supplier Identification : Component Manufacturer Name : MBAG Address : NR Foreign States Country : Germany Chronology : In October 2021, MBAG launched initial investigations based on a finding in the production plant indicating that a ground connection and a potential equalization might not have been secured properly. In November 2021, two more reports on internal vehicles within the distribution process were detected. Accordingly, MBAG initiated a plant rework campaign to check and, if necessary, rework vehicles in this regard. In parallel, MBAG conducted analyses to identify potentially affected vehicles in the field and potential consequences. In general, neither field complaints nor other reports associated with the described issue above were received. However, on February 18, 2022, MBAG determined that a potential safety risk could not be completely ruled out and decided to conduct a recall. Part 573 Safety Recall Report 22V-112 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the ground connection and the potential equalization on the affected vehicles and, if necessary, tighten them according to specifications. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Grounding connections bolted according to current production specifications. Nut and bolt (Ground Connection W52/8) A0009911403 Nut and bolt (Potential Equalization) A0009916703 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure in the vehicle plant ensures that this issue can no longer occur from December 24, 2021 onwards. Recall Schedule : Description of Recall Schedule : Dealers were notified of the pending voluntary recall campaign on March 4, 2022. Owners were notified of the voluntary recall campaign on April 15, 2022. A copy of all communications will be provided when available Planned Dealer Notification Date : MAR 04, 2022 – NR Planned Owner Notification Date : APR 15, 2022 – NR * NR – Not Reported
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Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis PUBLIC Recall Campaign Launch Notification April 8, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Ground and Potential 2022030019 22V112 22P5491029 Equalization Connections This is to notify you of the Recall Campaign Launch to check the ground and potential equalization connections on 24 Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on April 8, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground and potential equalization connections on the affected vehicles and, if necessary, tighten them according to specifications. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model EQS-Class Vehicle Populations Total Recall Population 24 Total Vehicles in Dealer Inventory 3 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY22 EQS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY22 EQS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before April 22, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022030019, April 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model EQS (297 platform) Model Year 2022 Check Ground and Potential Equalization Connections Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 EQS (297 platform) vehicles, a ground connection on the front-left longitudinal member, as well as the potential equalization for the electric auxiliary heater in the motor compartment, might not have been secured according to current production specifications. An incorrectly bolted ground connection could result in an increased electrical resistance at the connection. The combination of potentially high electrical currents flowing through this connection and an increased electrical resistance could increase the risk of fire. In the event of an interruption with this ground connection, the left headlamp might not function, among other potential components. An authorized Mercedes-Benz dealer will check the ground and potential equalization connections on the affected vehicles and, if necessary, tighten them according to specifications. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 24 vehicles are affected. Order No. P-RC-2022030019 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 P-RC-2022030019 Check threaded connection of ground points on front left longitudinal member, correct if necessary Model 297 Check/test procedure 1. Perform power disable for high-voltage on-board electrical system. For basic data, see AR47.70-P-1000EQS. 2. Remove air ducting from engine compartment. For basic data, see AR83.10-P-1411EQS, operation step 2.1. 3. Loosen the threaded connection of ground point “W92w2” of equipotential bonding line of high-voltage PTC heater (N33/14) for vehicle interior in area of inner front left longitudinal member and left spring dome and screw on correctly (figure 1). It is possible that the torque of the threaded connection may not have been tightened correctly and this could cause the threaded connection to loosen! When tightening the ground point “W92w2” of the equipotential bonding line, make sure that the contact surface of the threaded connection is clean and correct! Threaded connection of equipotential bonding line for the vehicle interior front left longitudinal member high-voltage PTC heater 7! Figure 1 4. Install air ducting from engine compartment. For basic data, see AR83.10-P-1411EQS, operation step 2.1. 5. Remove front left fender liner front section. For basic data, see AR88.10-P-1301EQS. 3 P-RC-2022030019 6. Check whether the threaded connection (A, figure 2 and 3) of the ground point “W52/8” has been installed correctly on the outer front left longitudinal member. It is possible that the threaded connection may be loose! The area of the threaded connection shall also be checked for traces of signs of electrical arcing or sparks! Figure 2 Figure 3 a. Arc/spark traces on threaded connections for ground point “W52/8” present: Perform work procedures A and B. b. Arc/spark traces on threaded connections for ground point “W52/8” not present: Perform work procedure B Work Procedure A 1. Remove ground line of ground point “W52/8”. 2. Eliminate traces of arcing/sparks on the ground point “W52/8”. Replace cable lug of ground line, to do this, see basic data under AR00.19-P-0100A. The corresponding cable lugs shall be determined according to the diameter of the diameter of the ground line! 3. Install ground line of ground point “W52/8”. Work Procedure B 1. Correct torque of threaded connections of ground point “W52/8”. Threaded connection of ground point “W52/8” outer front left longitudinal member 7! 2. Assemble in reverse order. 3. Perform commissioning of the high-voltage on-board electrical system. For basic data, see AR47.70-P-1000EQS. __________________________________________________________________________________________________ 4 P-RC-2022030019 Primary Parts Information Qty. Part Name Part Number As required* Cable lug A 002 982 60 02 As required* Cable lug A 002 982 61 02 As required* Cable lug A 002 982 62 02 As required Heat-shrinkable tube A 004 546 84 30 As required Adhesive A 008 989 49 71 *The replacement parts must be determined according to the diameter of the ground line! Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 54 910 29 02-0391 Check threaded connection of ground points on front left longitudinal member Includes: Remove/install air ducting in engine compartment; remove/install front left fender liner; correct threaded connection of ground points W92w2 0.6 02-0392 Check threaded connection of ground line for the ground point W52/8 (after check) Includes: Repair ground line; eliminate arc/spark traces on ground point W52/8 ZM 02-0393 Correct torque of threaded connection of ground point W52/8 on front left longitudinal member (after check) 0.1 02-2193 Perform power disconnect/commissioning for high-voltage on-board electrical system 0.5 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
SEOCONTENT-END