Defective Memory Chip May Freeze Rearview Image – 2015-2018 Mercedes-Benz Metris

SEOCONTENT-START

IMPORTANT SAFETY RECALL INTERIM NOTICE This notice applies to your vehicle VIN: Replace Rear View Camera NHTSA Recall #22V099 March, 2022 Dear Valued Mercedes-Benz Metris Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Metris vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2016-2018 Mercedes-Benz Metris vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What’s the Issue? MBAG has determined that on certain Mercedes-Benz Metris vehicles, the rear view display might not show an accurate and reliable view of the areas behind the vehicle to the driver. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while the vehicle is backing up. To remedy this, an authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. Unfortunately, the parts to remedy this issue are currently not yet available. However, as an interim solution, an authorized Mercedes-Benz Metris dealer will conduct a software update on the affected vehicles to significantly lower the probability of the failure to occur. A black screen will result instead of a frozen image if the failure occurs after the software has been updated to emphasize to the driver to rely on the outside rearview mirrors when backing up. This will further mitigate the safety risk until sufficient replacement parts are available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As the interim software becomes available, we will send you a letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the interim remedy completed free of charge. Then, once the replacement camera’s become available in sufficient quantities, we will send you an additional letter to have the final recall remedy completed, also free of charge. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.mbvans.com/sprinter/owners-resources/recall and enter your 17 digit VIN in the VIN Look-up tool. We also encourage you to sign up for recall alerts at www.nhtsa.gov/alerts. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. We apologize for any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA • A safety defect exists in your vehicle. • Remedy parts are not yet available for your vehicle. • We will contact you again once parts are available. IMPORTANT SAFETY RECALL Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone: (770) 705-0600

**************************************************************************************************************

I IMPORTANT SAFETY RECALL I January, 2023 – IMPORTANT SAFETY RECALL This not ice applies to your vehicle VIN: Replace Rear View Camera NHTSA Recall ID:22V099 • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charce. Dear Mercedes-Benz Sprinter Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Metris vans, has determined that a defect which relates to motor vehicle safety exists in certain Model Year 2016-2018 Mercedes-Benz Met ris vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. ~ What is the issue? On certain Mercedes-Benz Metris vans, a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. In this case, the rear view display might not show an accurate and reliable view to the driver of the areas behind the vehicle. As a result, the driver might not be able to see certain obj ects behind the vehicle, which could increase the risk of a crash while backing up. What will your Mercedes-Benz Dealer do? In the interim notice for this recall, we informed you that due to parts availability a software update would serve as an interim solution until the hardware was available. Fortunately, the replacement camera is now available, so an interim software update is no longer necessary. An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. Steps to take. For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz Metris dealer at your earliest convenience. To locate nearest Mercedes-Benz dealers visit https://www.mbvans.com or call 1-800 FOR-MERCEDES (1 -800-367-6372) Please mention you are scheduling an appointment to Replace the Rear View Camera under Recall Campaign #2022120003 This could take approximately 1 hour. This service will be provided free of charge. You may be asked for your 17-digit Vehicle Ident ification Number (VIN), which for your convenience is located above your name at the top of this letter. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool, on our website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbvans.com/en/recall-information. Should you have any questions, please contact your authorized Mercedes-Benz dealer. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety issue immediately. Sincerely, Mercedes-Benz USA Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone: (770) 705-0600 I IMPORTANT SAFETY RECALL I Additional Information for Owners: If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situat ion without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the t oll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov. IMPORTANT VIN: If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. □ EXPORTED □ LEASE, VEHICLE RETURNED □ SCRAPPED □ SOLD □ STOLEN □ OTHER _________ _ □ NEW OWNER INFORMATION OR □ MY NEW NAME OR ADDRESS IS: Last Name, First Name …………… ___._____._____._____._ …………… _____.____.____._____._._____. …………… ____.____.___._____._ …………… ■ ………………………… St reet Apt ……………_ ___.____.___.____._. ……………………….._ _____.____.____.____._____._____._. ………………………■ . …………..■ . ………….._ _._____.____ City State ZIP Email Address Phone (numbers only) Mobile (numbers only) ———————————- ———————————————– Mercedes-Benz USA, LLC @ A Mercedes-Benz Group AG Company One Mercedes-Benz Drive , Sandy Springs, GA 30328 Phone: (770) 705-0600 IMPORTANT SAFETY RECALL Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone: (770) 705-0600 Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected, you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when it was done and who repaired it. • The total cost of the repair expense that is being claimed. • Proof of payment of repair (copy of front and back of cancelled check or copy of credit card receipt). • Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from MBUSA within 60 days of receipt with the reason(s) for the denial.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vans Customer Service and Parts TO: Mercedes-Benz Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Initial Recall Campaign Notification Model 447 (Metris) Model Years 2016-2018 Replace Rearview Camera DATE: March, 2022 IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vans Customer Service and Parts Campaign No. : Campaign Desc. : Replace Rearview Camera 2022030002p PDGRU54KAM This is to notify you of an initial Recall Campaign to replace the rearview camera on approximately 17,045 MY16-18 Mercedes-Benz Metris vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz VS20 Metris vehicles (platform 447), a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. In this case, the rear view display might not show an accurate and reliable view to the driver of the areas behind the vehicle. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while backing up. What We’re Doing MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. As an intermediate solution an authorized Mercedes-Benz Metris dealer will conduct a Software Update on the affected vehicles to significantly lower the probability of failure occurrence. In case of failure occurrence, the software update would also lead to a black screen instead of a frozen image to further mitigate the safety risk until sufficient numbers of replacement parts are available. Parts Neither the software for the intermediate solution, nor replacement rearview cameras are available yet. Vehicles Affected Vehicle Model Year(s) Model Year 2016-2018 Vehicle Model Metris VS20, Platform 447 Vehicle Populations Total Recall Population 17,045 Dealer Inventory 0 Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Metris vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Metris vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline An owner notification letter to be mailed in April, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-099 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : APR 19, 2022 NHTSA Recall No. : 22V-099 Manufacturer Recall No. : VS2RU54KAM Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 17,093 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2018 MERCEDES BENZ METRIS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Based on the analysis of the production information, the affected population was determined to be Metris vehicles (VS20, Platform 447) produced from July 30, 2014 to April 25, 2018. Production Dates : JUL 30, 2014 – APR 25, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz VS20 Metris vehicles (platform 447), a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the rear view display might not show an accurate and reliable view of the areas behind the vehicle to the driver. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while backing up. Description of the Cause : NR Identification of Any Warning that can Occur : No warnings are provided to the driver. However, by observing the surroundings, e.g. via the exterior mirrors, the driver can recognize that the frozen image displayed by the rear view camera does not match the view from the mirrors. Part 573 Safety Recall Report 22V-099 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479052502 Component Name 2 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479053102 Component Name 3 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479057102 Component Name 4 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479054603 Supplier Identification : Component Manufacturer Name : Valeo Vision Systems Ireland Address : Dunmore Road Tuam, Co. Galway Foreign States H54 Y276 Country : Ireland Chronology : Please See Attached Document Part 573 Safety Recall Report 22V-099 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. As an intermediate solution an authorized Mercedes-Benz Metris dealer will conduct a Software Update on the affected vehicles to significantly lower the probability of failure occurrence. In case of failure occurrence, the software update would also lead to a black screen instead of frozen image to further mitigate the safety risk until sufficient numbers of spare parts are available. Pursuant to 49 C.F.R. § 577.11(e), Daimler Vans does plan to provide notice about pre-notice reimbursement to owners since all involved vehicles are no longer covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The replacement camera has an updated computer memory chip Identify How/When Recall Condition was Corrected in Production : Since April 2018, new rear view cameras have been introduced and are installed in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign approx. in March 2022. A copy of all communications will be provided when available. Owners will be notified approximately one week after the recall launches to dealers. Planned Dealer Notification Date : MAR 14, 2022 – MAR 14, 2022 Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-099 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : APR 06, 2022 NHTSA Recall No. : 22V-099 Manufacturer Recall No. : VS2RU54KAM Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 17,093 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2018 MERCEDES BENZ METRIS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Based on the analysis of the production information, the affected population was determined to be Metris vehicles (VS20, Platform 447) produced from July 30, 2014 to April 25, 2018. Production Dates : JUL 30, 2014 – APR 25, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz VS20 Metris vehicles (platform 447), a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the rear view display might not show an accurate and reliable view of the areas behind the vehicle to the driver. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while backing up. Description of the Cause : NR Identification of Any Warning that can Occur : No warnings are provided to the driver. However, by observing the surroundings, e.g. via the exterior mirrors, the driver can recognize that the frozen image displayed by the rear view camera does not match the view from the mirrors. Part 573 Safety Recall Report 22V-099 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479052502 Component Name 2 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479053102 Component Name 3 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479057102 Component Name 4 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479054603 Supplier Identification : Component Manufacturer Name : Valeo Vision Systems Ireland Address : Dunmore Road Tuam, Co. Galway Foreign States Country : Ireland Chronology : Please See Attached Document Part 573 Safety Recall Report 22V-099 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. As an intermediate solution an authorized Mercedes-Benz Metris dealer will conduct a Software Update on the affected vehicles to significantly lower the probability of failure occurrence. In case of failure occurrence, the software update would also lead to a black screen instead of frozen image to further mitigate the safety risk until sufficient numbers of spare parts are available. Pursuant to 49 C.F.R. § 577.11(e), Daimler Vans does plan to provide notice about pre-notice reimbursement to owners since all involved vehicles are no longer covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The replacement camera has an updated computer memory chip Identify How/When Recall Condition was Corrected in Production : Since April 2018, new rear view cameras have been introduced and are installed in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign approx. in March 2022. A copy of all communications will be provided when available. Owners will be notified approximately one week after the recall launches to dealers. Planned Dealer Notification Date : MAR 14, 2022 – MAR 14, 2022 Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-099 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : FEB 22, 2022 NHTSA Recall No. : 22V-099 Manufacturer Recall No. : VS2RU54KAM Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 17,093 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2018 MERCEDES BENZ METRIS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Based on the analysis of the production information, the affected population was determined to be Metris vehicles (VS20, Platform 447) produced from July 30, 2014 to April 25, 2018. Production Dates : JUL 30, 2014 – APR 25, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz VS20 Metris vehicles (platform 447), a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the rear view display might not show an accurate and reliable view of the areas behind the vehicle to the driver. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while backing up. Description of the Cause : NR Identification of Any Warning that can Occur : No warnings are provided to the driver. However, by observing the surroundings, e.g. via the exterior mirrors, the driver can recognize that the frozen image displayed by the rear view camera does not match the view from the mirrors. Part 573 Safety Recall Report 22V-099 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479052502 Component Name 2 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479053102 Component Name 3 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479057102 Component Name 4 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479054603 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Please See Attached Document Part 573 Safety Recall Report 22V-099 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. As an intermediate solution an authorized Mercedes-Benz Metris dealer will conduct a Software Update on the affected vehicles to significantly lower the probability of failure occurrence. In case of failure occurrence, the software update would also lead to a black screen instead of frozen image to further mitigate the safety risk until sufficient numbers of spare parts are available. Pursuant to 49 C.F.R. § 577.11(e), Daimler Vans does plan to provide notice about pre-notice reimbursement to owners since all involved vehicles are no longer covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The replacement camera has an updated computer memory chip Identify How/When Recall Condition was Corrected in Production : Since April 2018, new rear view cameras have been introduced and are installed in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign approx. in March 2022. A copy of all communications will be provided when available. Owners will be notified approximately one week after the recall launches to dealers. Planned Dealer Notification Date : MAR 14, 2022 – MAR 14, 2022 Planned Owner Notification Date : MAR 21, 2022 – MAR 21, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-099 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : DEC 01, 2022 NHTSA Recall No. : 22V-099 Manufacturer Recall No. : VS2RUEKAM Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 17,093 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2018 MERCEDES BENZ METRIS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Based on the analysis of the production information, the affected population was determined to be Metris vehicles (VS20, Platform 447) produced from July 30, 2014 to April 25, 2018. Production Dates : JUL 30, 2014 – APR 25, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz VS20 Metris vehicles (platform 447), a hardware defect in a memory chip within the rear view camera may cause the camera image in the rear view display to freeze. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the rear view display might not show an accurate and reliable view of the areas behind the vehicle to the driver. As a result, the driver might not be able to see certain objects behind the vehicle, which could increase the risk of a crash while backing up. Description of the Cause : NR Identification of Any Warning that can Occur : No warnings are provided to the driver. However, by observing the surroundings, e.g. via the exterior mirrors, the driver can recognize that the frozen image displayed by the rear view camera does not match the view from the mirrors. Part 573 Safety Recall Report 22V-099 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479052502 Component Name 2 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479053102 Component Name 3 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479057102 Component Name 4 : Rear View Camera Component Description : Camera Rear Visibility Component Part Number : A4479054603 Supplier Identification : Component Manufacturer Name : Valeo Vision Systems Ireland Address : Dunmore Road Tuam, Co. Galway Foreign States H54 Y276 Country : Ireland Chronology : Please See Attached Document Part 573 Safety Recall Report 22V-099 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the rear view camera on the affected vehicles. How Remedy Component Differs from Recalled Component : The replacement camera has an updated computer memory chip Identify How/When Recall Condition was Corrected in Production : Since April 2018, new rear view cameras have been introduced and are installed in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign approx. in March 2022. A copy of all communications will be provided when available. Owners will be notified approximately one week after the recall launches to dealers. Planned Dealer Notification Date : JAN 30, 2023 – JAN 30, 2023 Planned Owner Notification Date : FEB 06, 2023 – FEB 06, 2023 * NR – Not Reported

**************************************************************************************************************

SEOCONTENT-END