Check Electric Heater Ground Connection – 2021 Mercedes-Benz GLE-Class

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Mercedes-Benz USA, LLC IMPORlANl SAfETY RIECAlL 2021120004 This notice applies to your vehicle, VIN: January, 2022 2021 120004 Check !Electric !Heater Ground Connection NIHllSA Recall #2 1V909 • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes Benz dealer as soon as possible. • This repair will be provided free of charge. •I• 111111 I• 111 •1•1111111• ii.-1• 1 •1 Dear Mercedes Benz Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes Benz AG (“MBAG”), the manufacturer of Mercedes Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2021 G LE Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What Is the CONCERN? What will your DEALER DO? What should YOU DO? To find the most conve nient authorized Mercedes-Benz dealer fmm your smartphone, scan the OR code to the left. lnfonnatlon for Owners On certain MY2021 GLE Class vehicles, the bolts used for the ground connection on the electric heater in the passenger side foot well might not have been tightened properly according to current torque specifications. In this case, the wiring in the electric heater could overheat, which could increase the risk of a fire. An authorized Mercedes Benz dealer will check the ground connection on the affected vehicles and repair it, if necessary. This service wiH be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be 2 to 8 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes Benz dealer will also check for other repair measures that might be applicable to your vehicle, which may increase the required working time. For additional information and to schedule an appointment, please contact your preferred authorized Mercedes Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to check the e~ectrlc heater ground connection under Recall Campaign# 202 1120004. You may be asked for your 17 digit Vehicle Identification Number (VIN), which for your convenience is located above your name at the top of this letter. lropactsfromCQYIP:19:Your health and safety remain our top priority. The Mercedes Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/reca~L Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1 (800) FOR MERCEDES (1 800 367 6372). If an authorized Mercedes Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll free Auto Safety Hotline at 1 888 327 4236 (TTY 1 800 424 9153); or go to https://www.safercar.gov. We apologize for any inconvenience this situation may cause you . Sincerely, Mercedes Benz USA Mercedes-Benz USA, LLC A Da 11 nle1 AG Coinpa 11y Cr·1e J,1en .. ede:; Bt-111 :.. 11 v1::; S~nd,· Sp ,ng·,, Gl 1032,; Pn::ir,e 177′.lj 7:’.l½oOG IMPORTANT VIN: If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. □ EXPORTED □ SOLD □ LEASE, VEHICLE RETURNED □ STOLEN □ SCRAPPED □ OTHER ———— □ NEW OWNER INFORMATION □ MY NEW NAME OR ADDRESS IS: I I I I I I I I I I I Last Name, First Name I I I 11 I ■ 11 Street Apt .._I ..____I…____.____.____.___.____._____.____.._..____…____.____.___._____._____._____.____.._..____ …………. ■ I ■ I I I City State ZIP I I I I I I I Email Address I I I I I I I I I Phone (numbers only) Mobile (numbers only) Date Signature **** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER**** DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE

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Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Check Electric Heater Ground Connection MY21 GLE-Class (V167 platform) DATE: December 22, 2021 Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification December 22, 2021 Campaign No. : NHTSA ID Campaign Desc. : Check Electric Heater Ground Connection 2021120004 21V909 21P5491805 This is to notify you of the Recall Campaign launch to check the electric heater ground connection on 17 Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on December 22, 2021. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles, the bolts used for the ground connection on the electric heater in the passenger-side footwell might not have been tightened according to current torque specifications. If this ground connection is not tightened according to current torque specifications, the contact resistance and temperature may increase due to high electrical currents in the electric heater. As a result, the risk of fire cannot be ruled out. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground connection on the affected vehicles and rework it, if necessary. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2021 Vehicle Model GLE-Class Vehicle Populations Total Recall Population 17 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 GLE-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on 01/07/2021. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2021120004, December 2021 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GLE-Class (167 platform) Model Year 2021 Electric Heater Ground Bolting Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles, the bolts used for the ground connection on the electric heater in the passenger-side foot well might not have been tightened according to current torque specifications. If this ground connection is not tightened according to current torque specifications, the contact resistance and temperature may increase due to high electrical currents in the electric heater. As a result, the risk of fire cannot be ruled out. MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground connection on the affected vehicles and rework it, if necessary. Prior to performing this Campaign:  VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.  Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 17 vehicles are affected. Order No. P-RC- 2021120004 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 P-RC-2021120004 Check ground connection of the PTC booster heater; install new PTC booster heater if necessary Model 167.1/3 1. Slide front passenger seat backward to the end position. 2. Detach front right floor covering until area around ground connection of PTC booster heater is accessible (Figure 1). For basic data, see AR68.80-P-0008ME. Figure 1 3. Check for scorch marks in area of ground connection of PTC booster heater (Figure 2). Figure 2 shown with removed floor covering! 4. Check ground connection of PTC booster heater as to whether loose or tightened with correct torque (Figure 2). The torque of the ground connection must be 10! Figure 2 a. Scorch marks present in the area of the ground connection: Carry out work procedure. b. Scorch marks not present in the area of the ground connection: End measure. 3 P-RC-2021120004 Work procedure 1. Install new PTC booster heater. For basic data, see AR83.70-P-8000ME. If further component parts in the area of the ground connection have been damaged, new component parts must also be installed! Primary Parts Information Qty. Part Name Part Number As required (1) BOOSTER HEATER, air conditioning system A 167 830 75 03 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 54 918 05 02-0833 Check PTC booster heater ground point Comprises: Detach/fasten front right floor covering 0.3 h 02-0834 Install new PTC booster heater (after check) Comprises: Disconnect/connect ground line of battery; remove/install front passenger seat; remove/install front right floor covering; remove/install instrument panel; extra work for: Remove/install windshield wiper system 6.8 h 02-0835 Damaged component part: Install new one (after check) Time prescribed by foreperson Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

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Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Check Electric Heater Ground Connection MY21 GLE-Class (V167 platform) DATE: November 29, 2021 Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification November 29, 2021 Campaign No. : NHTSA ID Campaign Desc. : Check Electric Heater Ground Connection TBA 21V909 21P2197450 This is to notify you of the new Recall Campaign to check the electric heater ground connection on 17 Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on November 29, 2021. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles, the bolts used for the ground connection on the electric heater in the passenger-side footwell might not have been tightened according to current torque specifications. If this ground connection is not tightened according to current torque specifications, the contact resistance and temperature may increase due to high electrical currents in the electric heater. As a result, the risk of fire cannot be ruled out. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the ground connection on the affected vehicles and rework it, if necessary. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2021 Vehicle Model GLE-Class Vehicle Populations Total Recall Population 17 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 GLE-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-909 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 19, 2021 NHTSA Recall No. : 21V-909 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY21 GLE-Class 1 Vehicle The recall population was determined through production records. Vehicles outside of the recall population have electric heater grounding bolt torqued according to current production specifications. Production Dates : NOV 24, 2020 – DEC 02, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY21 AMG GLE-Class 16 vehicles The recall population was determined through production records. Vehicles outside of the recall population have electric heater grounding bolt torqued according to current production specifications. Production Dates : NOV 24, 2020 – DEC 02, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-909 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles, the bolts used for the ground connection on the electric heater in the passenger-side footwell might not have been tightened according to current torque specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the bolt of the ground connection is not tightened according to current torque specifications, the contact resistance and temperature may increase due to high electrical currents in the electric heater. As a result, the risk of fire cannot be ruled out. Description of the Cause : Due to a deviation in the production process, the grounding bolting of the electric heater located in the passenger-side footwell might not meet current specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : ADDITIONAL HEATER Component Description : ADDITIONAL HEATER Component Part Number : A1678307503 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR Foreign States Country : Germany Chronology : In the beginning of December 2020, MBAG launched initial investigations based on a finding in the production plant that the tightening torque of a ground bolt was not being fastened according to specifications. MBAG determined that, in the end of November 2020, the plant implemented a change in the electric screwdriver Part 573 Safety Recall Report 21V-909 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 system for the ground bolting of the electric heater. As a precautionary measure, the installation processes of the ground connection was adjusted and the employees were trained on the appropriate torque specifications. MBAG also initiated a plant rework campaign to inspect and rework (tighten grounding bolts in accordance with torque specifications), where necessary and all vehicles manufactured after the electric screwdriver system change and until MBAG discovered the issue in December 2020. Affected vehicles were reworked in the plant until February 2021. From March 2021 onwards, MBAG reviewed production records to confirm that all potentially affected vehicles were not documented as reworked. An additional review of records associated with all reworked vehicles, and those that still require reworking in accordance with specifications, has also been initiated. Between May and October 2021, MBAG conducted investigations to identify potentially affected vehicles and to determine the potential safety effect of the untightened ground bolting. The affected electrical heater is not required equipment and due to its location under the passenger-side footwell, there is no risk of direct contact with vehicle occupants. Up to November 2021, no field complaints or other reports associated with the descripted issue above were received. However, on November 12, 2021, MBAG determined that the potential safety risk described above cannot be completely ruled out and decided to conduct a recall. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the ground connection on the affected vehicles and rework, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : A grounding bolt of the electric heater torqued according to current production specifications. Remedy Part No: ADDITIONAL HEATER A1678307503 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure in the vehicle plant ensures that this issue can no longer occur from December 03, 2020 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on November 29, 2021.Owners will be notified of the voluntary recall campaign on or before January 18, 2021. A copy of all communications will be provided when available. Planned Dealer Notification Date : NOV 29, 2021 – NR Planned Owner Notification Date : JAN 18, 2022 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-909 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : DEC 22, 2021 NHTSA Recall No. : 21V-909 Manufacturer Recall No. : 2021120004 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY21 GLE-Class 1 Vehicle The recall population was determined through production records. Vehicles outside of the recall population have electric heater grounding bolt torqued according to current production specifications. Production Dates : NOV 24, 2020 – DEC 02, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY21 AMG GLE-Class 16 vehicles The recall population was determined through production records. Vehicles outside of the recall population have electric heater grounding bolt torqued according to current production specifications. Production Dates : NOV 24, 2020 – DEC 02, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-909 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE-Class (V167 platform) vehicles, the bolts used for the ground connection on the electric heater in the passenger-side footwell might not have been tightened according to current torque specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the bolt of the ground connection is not tightened according to current torque specifications, the contact resistance and temperature may increase due to high electrical currents in the electric heater. As a result, the risk of fire cannot be ruled out. Description of the Cause : Due to a deviation in the production process, the grounding bolting of the electric heater located in the passenger-side footwell might not meet current specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : ADDITIONAL HEATER Component Description : ADDITIONAL HEATER Component Part Number : A1678307503 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR Foreign States Country : Germany Chronology : In the beginning of December 2020, MBAG launched initial investigations based on a finding in the production plant that the tightening torque of a ground bolt was not being fastened according to specifications. MBAG determined that, in the end of November 2020, the plant implemented a change in the electric screwdriver Part 573 Safety Recall Report 21V-909 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 system for the ground bolting of the electric heater. As a precautionary measure, the installation processes of the ground connection was adjusted and the employees were trained on the appropriate torque specifications. MBAG also initiated a plant rework campaign to inspect and rework (tighten grounding bolts in accordance with torque specifications), where necessary and all vehicles manufactured after the electric screwdriver system change and until MBAG discovered the issue in December 2020. Affected vehicles were reworked in the plant until February 2021. From March 2021 onwards, MBAG reviewed production records to confirm that all potentially affected vehicles were not documented as reworked. An additional review of records associated with all reworked vehicles, and those that still require reworking in accordance with specifications, has also been initiated. Between May and October 2021, MBAG conducted investigations to identify potentially affected vehicles and to determine the potential safety effect of the untightened ground bolting. The affected electrical heater is not required equipment and due to its location under the passenger-side footwell, there is no risk of direct contact with vehicle occupants. Up to November 2021, no field complaints or other reports associated with the descripted issue above were received. However, on November 12, 2021, MBAG determined that the potential safety risk described above cannot be completely ruled out and decided to conduct a recall. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the ground connection on the affected vehicles and rework, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : A grounding bolt of the electric heater torqued according to current production specifications. Remedy Part No: ADDITIONAL HEATER A1678307503 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure in the vehicle plant ensures that this issue can no longer occur from December 03, 2020 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on November 29, 2021.Owners will be notified of the voluntary recall campaign on or before January 18, 2021. A copy of all communications will be provided when available. Planned Dealer Notification Date : NOV 29, 2021 – NR Planned Owner Notification Date : JAN 18, 2022 – NR * NR – Not Reported

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