TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Emission Service Campaign 2021050013 Launch Notification Replace Emission Control Information Label MY19 (E-Class, CLS-Class) | DATE: August, 13 2021 |
IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | Campaign Desc. : | Replace Emission Control Information Label (E-Class, CLS-Class) | |
| 2021050013 | 21P5891710 | ||
| This is to notify you of a Emission Service Campaign launch regarding the replacement of the Emission Control Information Label on 73 Model Year (“MY”) 2019 (213, 238, 257 platforms) vehicles. Affected VINs will be flagged in VMI as “OPEN” on August 13, 2021. | |||
| Background | |||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 AMG E-Class (213 platform), AMG E-Class Coupe/Convertible (238 platform), AMG CLS-Class (257 platform) and CLS-Class (257 platform) vehicles, the Emission Control Information Label does not correspond with valid vehicle specifications. As a result, customers may encounter issues during the vehicle registration or inspection process. | ||
| What We’re Doing | MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will inspect and replace the Emission Control Information Label on the affected vehicles. | ||
| Parts | Parts are available and may be ordered as necessary. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | 2019 | ||
| Vehicle Model | E-Class/CLS-Class | ||
| Vehicle Population | |||
| Total Campaign Population | 73 | ||
|
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
Campaign No. 2021050013, August 2021
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Models various Model year 2019 Replace Emission Control Information Label |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 AMG E-Class (213 platform), AMG E-Class Coupe/Convertible (238 platform), AMG CLS-Class (257 platform) and CLS-Class (257 platform) vehicles, the Emission Control Information label does not correspond with valid vehicle specifications. As a result, customers may encounter issues during the vehicle registration or inspection process.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 73 vehicles are affected.
Order No. P-SC-2021050013
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Replace Emission Control Information label
Model 213, 238, 257
Work procedure
- Open hood.
- Replace the Emission Control Information label (Figure 1) on hood.
The new label must contain the text “TWC(2)” (Figure 1)!
For model 213 – bonding position 3.3, (Figure 2).
For model 238 – bonding position 3.3, (Figure 3).
For model 257 – bonding position 3.1, (Figure 4).
Remove old label by using a heat gun.
Contamination and adhesive residues from the old label must be removed via a thorough cleaning.
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1) | Emission control information label for model 238 | A 256 221 06 00 |
| As required (1) | Emission control information label for model 213 | A 256 221 08 00 |
| As required (1) | Emission control information label for model 257 (Except model 257.361) | A 256 221 09 00 |
| As required (1) | Emission control information label for model 257.361 | A 256 221 07 00 |
Note:
- The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Operation: (02-0962) Replace emission control information label
| Damage Code | Operation Number | Labor Time (hrs.) | |
| 58 917 10 | 02-0962 | 0.1 |
Note
Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
P-SC-2021050013
Replace Emission Control Information Label
Models E-Class/CLS-Class
Model Year 2019
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