June 25, 2021 NHTSA CAMPAIGN NUMBER: 21V483000
Seat Belt Locking Retractor Malfunction/FMVSS 208
An unsecured child restraint system can increase the risk of injury during a crash.
NHTSA Campaign Number: 21V483
Manufacturer Mercedes-Benz
USA, LLC
Components SEAT BELTS
Potential Number of Units Affected 4,917
Summary
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Check the Rear Seat Row Seat Belts MY21 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) | DATE: July 7, 2021 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check the Rear Seat Row Seat Belts |
| TBA | 21V483 | 21P2197406 | |
| This is to notify you of a new Recall Campaign to check the rear seat row seat belts on 4,925 Model Year MY2021- CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) vehicles. The recall campaign will not be visible on the www.safercar.gov. Affected VINs will be flagged in VMI as “PENDING” on July 7, 2021. | |||
| Background | |||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has been informed that it might have been supplied by its supplier Autoliv with certain seat belt assemblies manufactured by certain Autoliv Group companies between October 26, 2020 and January 27, 2021, which might not fulfill certain requirements of FMVSS 208.
The potential issue is described by Autoliv in its equipment report as follows: “Autoliv has determined that these seat belt assemblies do not comply with FMVSS 208 S7.1.1.5, which requires each designated seating position except the driver’s position to have “a seat belt assembly whose lap belt portion is lockable so that the seat belt assembly can be used to tightly secure a child restraint system.” The subject seat belt assemblies have a feature that converts the retractor from an emergency locking retractor (ELR) to an automatic locking retractor (ALR). The seat belts convert to the ALR mode after the webbing has been fully withdrawn from the retractor. The system is designed so that as the seat belt is released into the retractor, the ALR function remains active so a child restraint seat can be tightly secured. However, in certain seat belt assemblies the ALR function deactivates early before the webbing is fully retracted.” Based on information provided by the supplier so far, MBAG sees there is no increased risk to the safety of child restraint seat occupants. Therefore MBAG intends to file a petition for “inconsequential noncompliance”. | ||
| What We’re Doing | MBAG intends to submit a petition for inconsequential noncompliance to NHTSA. Vehicles subject to this recall that are presently in dealer inventory can be remedied as soon as a remedy is available. The Work Instructions for the repair of these dealer inventory vehicles will be provided via a Service Campaign of the same name. An update will be provided once the Service Campaign is ready to launch. | ||
| Parts | A remedy is not yet available. An additional notification will be sent once NHTSA rules upon the petition or a remedy is available. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | 2021 | ||
| Vehicle Model | CLS-Class, G-Class, E-Class, AMG GT-Class | ||
| Vehicle Populations | |||
| Total Recall Population | 4,925 | ||
| Total Vehicles in Dealer Inventory | 116 | ||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 CLS-Class, G-Class, E-Class, AMG GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Vehicles in dealer inventory will be remedied via a Service Campaign of the same name and will be flagged as “OPEN” and Work Instructions will be available in Xentry.
Once the repair is complete, the vehicle may be sold or leased. Vehicles not included in the upcoming Service Campaign will be subject to the determination of NHTSA’s ruling on MBAG’s Petition for Inconsequential Noncompliance. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 CLS-Class, G-Class, E-Class, AMG GT-Class vehicles covered by this notification until the vehicle has been repaired. | |||
| Next Steps/Notes | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | ||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification – Updates Check the Rear Seat Row Seat Belts MY21-22 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) | DATE: August 2, 2021 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check the Rear Seat Row Seat Belts | |
| TBA | 21V483 | 21P2197406 | ||
| This is to notify you of a Recall Campaign Update to check the rear seat row seat belts on 4,917 Model Year (“MY”) 2021-2022 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on August 2, 2021. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-22 CLS-Class, AMG GT-Class 4-door, E-Class and G-Class vehicles, the child seat protection of the rear seat belts might not meet current production specifications or fulfill the requirements of FMVSS 208. The child seat protection function automatically retracts and tightens the rear seat belt when using a child restraint system. According to the supplier, due to a geometric deviation on the sensor lever, the child seat protection function could be deactivated earlier than intended. In this case, the static component requirement according to FMVSS 208 S7.1.1.5 may not be met. According to the NHTSA Recall Acknowledgment document sent to Autoliv (21E-052): ”A seat belt retractor that does not function as intended can increase the risk of injury during a crash.” When the issue occurs, the customer might notice the error acoustically and haptically, since the typical “rattling” and blocking of the rear seat belt would not be present. | |||
| What We’re Doing | MBUSA is conducting a voluntary recall based on the Defect Information Report submitted by the supplier. An authorized Mercedes-Benz dealer will check and replace, respectively, the rear seat belts on the affected vehicles if necessary. | |||
| Parts | Remedy is not available at this time. An additional notification will be sent once the remedy is available. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2021-2022 | |||
| Vehicle Model | CLS-Class, G-Class, E-Class, AMG GT-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 4,917 | |||
| Total Vehicles in Dealer Inventory | 98 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21-22 CLS-Class, G-Class, E-Class, AMG GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21-22 CLS-Class, G-Class, EClass, AMG GT-Class vehicles covered by this notification until the vehicle has been repaired.
| ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Check the Rear Seat Row Seat Belts MY21-22 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) | DATE: September 10, 2021 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | September 10, 2021 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check the Rear Seat Row Seat Belts | |
| 2021080021 | 21V483 | 21P9290006 | ||
| This is to notify you of the Recall Campaign Launch to check the rear seat row seat belts on 4,917 Model Year (“MY”) 2021-2022 CLS-Class, G-
Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 10, 2021. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-22 CLS-Class, AMG GT-Class 4-door, E-Class and G-Class vehicles, the Automatic Locking Retractor (ALR) function for the rear seat belts might not meet current production specifications or fulfill the requirements of FMVSS 208. The ALR function automatically retracts and tightens the rear seat belt when fastening a child restraint system. Due to a deviation within the seatbelt retractor that occurred during production at the supplier, the rear seat belt ALR may deactivate early, which can result in preventing the child restraint system from being properly secured. An unsecured child restraint system can increase the risk of injury during a crash. Occupants may be made aware of the issue by an audible clicking noise that can be heard when the ALR function is activated which stops well before the seat belt webbing is fully retracted. | |||
| What We’re Doing | MBUSA is conducting a voluntary recall based on the Defect Information Report submitted by the supplier. An authorized Mercedes-Benz dealer will check and replace, respectively, the rear seat belts on the affected vehicles if necessary. | |||
| Parts | The remedy is available and can be performed. Please note that the estimated replacement rate is 1%. Parts should only be ordered in the event a replacement is required. Initial orders will process and ship directly from Germany. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2021-2022 | |||
| Vehicle Model | CLS-Class, G-Class, E-Class, AMG GT-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 4,917 | |||
| Total Vehicles in Dealer Inventory | 75 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21-22 CLS-Class, G-Class, E-Class, AMG GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21-22 CLS-Class, G-Class, EClass, AMG GT-Class vehicles covered by this notification until the vehicle has been repaired.
| ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed on September 24, 2021. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2021080021, September 2021
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model CLS-Class, G-Class, E-Class, AMG GT-Class vehicles (257, 213, 463, 290 platform) Model year 2021-2022 Check the Rear Seat Row Seat Belts |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-22 CLS-Class, AMG GT-Class 4-door, E-Class and G-Class vehicles, the Automatic Locking Retractor (ALR) function for the rear seat belts might not meet current production specifications or fulfill the requirements of FMVSS 208. The ALR function automatically retracts and tightens the rear seat belt when fastening a child restraint system. Due to a deviation within the seatbelt retractor that occurred during production at the supplier, the rear seat belt ALR may deactivate early, which can result in preventing the child restraint system from being properly secured. An unsecured child restraint system can increase the risk of injury during a crash. Occupants may be made aware of the issue by an audible clicking noise that can be heard when the ALR function is activated which stops well before the seat belt webbing is fully retracted. An authorized Mercedes-Benz dealer will check and replace, respectively, the rear seat belts on the affected vehicles if necessary.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 4.917 vehicles are affected.
Order No. P-RC-2021080021
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Check child seat safety feature on seat belts on the rear bench seat, replace seat belt if necessary
Models 213, 257, 290, and 463
Check/test procedure
- Insert seat belt latch (A, figure 1) into its respective seat belt buckle for the designated seating position.
- Pull the seat belt webbing until the entire length has been completely spooled out of the inertial reel, up to the end stop (B, figure 1).
- Allow seat belt webbing to retract slowly until it is fully retracted and confirm:
The seat belt latch remains engaged in the buckle.
- distinct ratcheting noise can be heard at the inertia reel as it is retracting.
The ratcheting noise indicates that the Automatic Locking Retractor (ALR) child seat safety feature has been activated.
- Carefully try to pull the seat belt webbing out of the inertia reel.
Do not jerk the webbing while pullinger.
It must not be possible to pull out the seat belt webbing: It must remain engaged.
- Repeat test a total of 5 times per seat belt.
- Carry out test on the outer seat belt on the opposite side. P-RC-2021080021
- Pull on the seat belt webbing below the seat belt lach, and form a loop, extending to the outer-left ISOFIX mount (C, figures 3 and 4), and keep holding it in place for the next check.
- Pull the seat belt webbing until the entire length has been completely spooled out of the inertial reel, up to end stop.
Ensure that the shape and length of the loop is maintained and is held in the same position.
- Allow seat belt webbing to retract slowly until it is fully retracted and confirm:.
The seat belt latch remains engaged.
While doing so, continue to hold the formed loop.
- clear ratcheting noise can be heard at the inertia reel as it is retracting.
The ratcheting noise indicates that the Automatic Locking Retractor (ALR) child seat safety feature has been activated.
- Carefully try to pull the seat belt webbing out of the inertia reel.
While doing so, continue to hold the formed loop.
Do not jerk the webbing while pulling
It must not be possible to pull out the seat belt webbing: It must remain engaged.
- Repeat this test a total of 5 times.
Work procedure
Replace affected seat belt
For model 213, see (AR91.40-P-0683LW, AR91.40-P-0683LWA, or AR91.40-P-0682LWE)
For model 257, see (AR91.40-P-0683FRA or AR91.40-P-0682FR)
For model 290, see (AR91.40-P-0683FRA or AR91.40-P-0682FRX)
For model 463, see (AR91.40-P-0683XG or AR91.40-P-0681XG)
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1 | *Seat belt | * |
The seat belt must be determined according to the equipment variant for the vehicle identification number via the parts process in the Xentry Portal!
*Parts are available and can be ordered as necessary. Initial orders will process and ship directly from Germany.
VOR only, Vin required. Once parts are available in PDCs, parts should be ordered per standard process.
Please review Paragon notes.
Please note that the estimated replacement rate is 1%. Parts should only be ordered in the event a replacement is required.
Warranty Information
Operation:
(02- 0697) Check ALR child seat safety feature on seat belts on the rear bench seat.
(02- 0698 *) Replace seat belt for right rear seat (after check)
Includes: Disconnect on-board electrical system battery
(02- 0699 *) Replace seat belt for left rear seat (after check)
Includes: Disconnect on-board electrical system battery
(02- 0700 *) Replace seat belt for center rear seat (after check)
Includes: Disconnect on-board electrical system battery
| Damage Code | Operation Number | Labor Time (hrs.) |
| 92 900 06 | 02- 0697 | 0.2 |
| 02- 0698 * | ZM | |
| 02- 0699 * | ZM | |
| 02- 0700 * | ZM |
Note
*Use ASRA to determine and invoice time allowed according to vehicle identification number
P-RC-2021080021
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Check the Rear Seat Row Seat Belts
NHTSA Recall #21V483
August, 2021
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that certain Model Year (“MY”) 2021-
2022 CLS-Class, AMG GT-Class 4-door, E-Class and G-Class vehicles fail to conform to Federal Motor Vehicle Safety Standard
(FMVSS) number 208, “Occupant Crash Protection”. Our records indicate that your vehicle is included in the affected
population of vehicles
What is the Concern?
In certain MY21-22 CLS-Class, AMG GT-Class 4-door, E-Class and G-Class vehicles, the Automatic Locking Retractor (ALR)
function for the rear seat belts might not meet current production specifications or fulfill the requirements of FMVSS 208. The
ALR function automatically retracts and tightens the rear seat belt when using a child restraint system. According to the
supplier, due to a geometric deviation on the sensor lever within the seatbelt retractor, the rear seat belt automatic locking
retractors may deactivate early, which can prevent the child restraint system from securing properly. An unsecured child
restraint system can increase the risk of injury during a crash. When the issue occurs, it might be noticeable that the audible
clicking noise made when the ALR function is activated stops well before the seat belt webbing is fully retracted.
An authorized Mercedes-Benz dealer will check and replace, respectively, the rear seat belts on the affected vehicles if
necessary.
Unfortunately, the parts to remedy this are not yet available, but we are working to obtain them as quickly as possible. As
parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer
to have the recall completed free of charge.
Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when remedy is
available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we
are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall
lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a
safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall.
If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return
the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice,
please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
If a a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of
time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline
at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA
This INTERIM notice applies to your vehicle,
IMPORTANT
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place
in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we
may contact them.
EXPORTED
LEASE, VEHICLE RETURNED
SCRAPPED
SOLD
STOLEN
OTHER
NEW OWNER INFORMATION MY NEW NAME OR ADDRESS IS:
Last Name, First Name
Street Apt
City State ZIP
Email Address
Phone (numbers only) Mobile (numbers only)
———————————————– ———————————————————————————-
Date Signature
THANK YOU FOR YOUR COOPERATION
VIN:
***************************************************************************************************************
Mercedes-Benz USA, LLC
IMPORl AINl SAffTY RIECAlL 2021080021
‘ii’his notice applies to your vehicle, VIN:
September, 2021
2021080021
Dear Mercedes Benz Owner:
Check the Rear Seat Row Seat Belts
NIHllSA Recall #21V483
1111111111111111111111111 II.-11111
• A remedy is available for your vehicle.
• Schedule an appointment with your
authorized Mercedes-Benz dealer as soon
as possible.
• This repair will be provided free of charge.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes Benz AG (“MBAG”), the manufacturer of Mercedes Benz vehicles, has decided that certain Model Year (“MY”) 2021 2022 CLS Class, AMG
GT Class 4 door, E Class and G Class vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 208, “Occupant Crash Protection”.
Our records indicate that your vehicle is included in the affected population of vehicles.
What Is thtJ CONCERN?
What will your DEALER DO?
What should YOU DO?
To find the most
convenient
authorized
Mercedes-Benz
dealer from your
smartphone, scan
the QR code to
the left.
lnfonnatlon for Owntlf’S
In certain MY21 22 CLS Class, AMG GT Class 4 door, E Class and G Class vehicles, the Automatic Locking
Retractor (ALR) function for the rear seat belts might not meet current production specifications or fulfill the
requirements of FMVSS 208. The ALR function automatically retracts and tightens the rear seat belt when
fastening a child restraint system. Due to a deviation within the seatbelt retractor, the rear seat belt ALR may
deactivate early, which can result in preventing the child restraint system from being properly secured. An
unsecured child restraint system can increase the risk of injury during a crash. You may be made aware of the
issue by an audible clicking noise that can be heard when the ALR function is activated which stops well before
the seat belt webbing is fully retracted.
An authorized Mercedes Benz dealer will check the rear seat belts on the affected vehicles, and replace as
necessary. This seryjce wjlO be provided free of charge. We are dedicated to always delivering the best customer
experience, and respect for your time is a top priority. While the minimum repair time can be less than half an
hour, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of
normal service process, an authorized Mercedes Benz dealer will also check for other repair measures that might
be applicable to your vehicle which may increase the required working time.
For additional information and to schedule an appointment, please contact your preferred authorized Mercedes
Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please
mention you are scheduling an appointment to check the Rear Seat Row Seat Belts under Recall Campaign #
2021080021. You may be asked for your 17 digit Vehicle Identification Number (VIN) which for your
convenience is located above your name at the top of this letter.
Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes Benz dealerships
remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Free
Mobile Repair at your home or business as well as vehicle pick up and delivery may be available. Your preferred
authorized Mercedes Benz dealer can confirm availability.
In the event that you are no longer the vehicle owner, or have had a change of address, please complete the
reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information
by first class mail to the lessee within 10 business days to comply with Federal Regulations.
A VIN based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety
recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/ recall. Should you have any questions or encounter any
difficulty regarding this Recall Campaign, please contact an authorized Mercedes Benz dealer. If for any reason a dealer is unable to remedy your
situation, we are always happy to hear from you. Please contact us at 1 (800) FOR MERCEDES (1 800 367 6372).
If an authorized Mercedes Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant
to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue, S.E., Washington, D.C. 20590 or call the toll free Auto Safety Hotline at 1 888 327 4236 (TTY 1 800 424 9153); or go to
https: //www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes Benz USA
Mercedes-Benz USA, LLC
A Dai1nle1 AG Co111μa11y
Cne Uen:edc:,:;-BE:nz )riv1::
S~ncly sp,,ng:, Gt- 3032P,
Phone f77′.l) 785-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in
the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may
contact them.
□ EXPORTED □ SOLD
□ LEASE, VEHICLE RETURNED □ STOLEN
□ SCRAPPED □ OTHER ___________ _
□ NEW OWNER INFORMATION □ MY NEW NAME OR ADDRESS IS:
I I I I I I I I I I I I I
Last Name, First Name
I I I 11 I ■ 11
Street Apt
,___I_ I …………………………_ ___._____._____._____._____.__. …………………………………….._ ___._____._____.______. ……….■ I ■ I I I
City State ZIP
I I I I I I Email Address
I I I I I
Phone {numbers only) Mobile {numbers only)
Date Signature
**** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
***************************************************************************************************************SEOCONTENT-END
13 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | AMG CLS53 | 2021 |
| MERCEDES-BENZ | AMG E53 | 2021 |
| MERCEDES-BENZ | AMG E63 | 2021-2022 |
| MERCEDES-BENZ | AMG G63 | 2021 |
| MERCEDES-BENZ | AMG GT43 | 2021 |
| MERCEDES-BENZ | AMG GT53 | 2021 |
| MERCEDES-BENZ | AMG GT63 | 2021 |
| MERCEDES-BENZ | CLS450 | 2021-2022 |
| MERCEDES-BENZ | E350 | 2021 |
| MERCEDES-BENZ | E450 | 2021 |
| MERCEDES-BENZ | G550 | 2021 |
15 Associated Documents
Noncompliance Recall 573 Report – Amendment 3
RCLRPT-21V483-4258.PDF 222.01KB
Manufacturer Notices(to Dealers,etc) – Recall Campaign Initial Notification Check the Rear Seat Row Seat Belts MY21 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform)
RCMN-21V483-7623.pdf 203.697KB
Noncompliance Recall 573 Report – Amendment 4
RCLRPT-21V483-2296.PDF 221.858KB
Noncompliance Notice 573 Report/Petition – Amendment 1
RCLRPT-21V483-2087.PDF 222.597KB
Recall Acknowledgement
RCAK-21V483-4154.pdf 645.897KB
Noncompliance Notice 573 Report/Petition – Amendment 2
RCLRPT-21V483-8364.PDF 222.6KB
Manufacturer Notices(to Dealers,etc) – Recall Campaign Initial Notification Updates, Check the Rear Seat Row Seat Belts
RCMN-21V483-7644.pdf 203.034KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V483-9484.PDF 211.255KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V483-7005.pdf 135.238KB
Recall 573 Report – AMENDMENT 7
RCLRPT-21V483-9217.PDF 221.912KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V483-3900.pdf 388.317KB
Recall 573 Report – AMENDMENT 6
RCLRPT-21V483-5228.PDF 221.923KB
Recall 573 Report – AMENDMENT 5
RCLRPT-21V483-8255.PDF 221.922KB
Remedy Instructions and TSB
RCRIT-21V483-0553.pdf 524.667KB
Manufacturer Notices(to Dealers,etc) – Recall Campaign Launch Notification, Check the Rear Seat Row Seat Belts MY21-22 CLS-Class, G-Class, E-Class, AMG GT-Class (257, 213, 463, 290 platform)
RCMN-21V483-4834.pdf 642.858KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- 【4 SYSTEMS DIAGNOSTICS OBD2 SCANNER】- More than a standard check engine code reader, this OBD2 scanner diagnostic tool covers Engine, Transmission, SRS (Airbag), and ABS (Anti-lock Brakes) – detecting 90%+ vehicle faults that basic obd scanners miss. It’s a professional car diagnostic scanner designed for both DIYers and small repair shops, saving you trips to expensive mechanics.
- 【3 ESSENTIAL RESET FUNCTIONS FOR HOME MAINTENANCE】-Built-in Oil Reset, EPB Reset, and Battery Match – this car scanner diagnostic tool lets you complete maintenance tasks at home: clear oil change reminders, reset electronic parking brakes after pad replacement, and calibrate new batteries. Skip 50−100$ dealer fees with a scanner for car that turns complex jobs into 5-minute tasks.
- 【COMPATIBILITY WITH 1996+ CARS & SMALL TURCKS】-As a Code reader for cars and small trucks, it supports 9 OBDII protocols (SAE J1850 PWM/SAE J1850 VPW/IS09 141-2/IS0 14230-4 KWP/IS0 15765-4 CAN ETC.) – compatible with most of 1996+ gasoline vehicles and small trucks. Auto VIN automatically identifies your vehicle, making it the easiest vehicle code reader for beginners to use right out of the box.
- 【14 BASIC DIAGNOSTIC FEATURES FOR ALL SCENARIOS】-This car code reader includes Read/Clear DTCs, Live Data Graphs, I/M Readiness Status, Freeze Frame Data, Battery Test, and Oxygen Sensor Monitoring – everything you need for smog test prep, used car inspections, and daily fault checks. It's not just an engine code reader,also a complete diagnostic scanner for all vehicles.
- 【LIFETIME WIFI UPDATES FOR ONGOING COMPATIBILITY】-Unlike outdated odb2 scanners that require paid subscriptions, this OBD2 scanner offers lifetime WiFi updates – get the latest DTC library (100000+ codes) and new vehicle coverage quarterly. No computer needed: connect to WiFi directly, and your car reader diagnostic stays compatible with new models for years.
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
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