May 17, 2021 NHTSA CAMPAIGN NUMBER: 21V360000
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
NHTSA Campaign Number: 21V360
Manufacturer Daimler Vans USA, LLC
Components ELECTRONIC STABILITY CONTROL
Potential Number of Units Affected 168
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed June 21, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3HOLAPLI.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
|TO: Mercedes-Benz Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Anthony Washington, Department Manager, Regulations and Certifications|
|Re: Initial Recall Campaign Notification|
Model 907 (Sprinter)
Model Years 2019
Reprogram ESP Software for Campers
|DATE: May, 2021|
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
|Campaign No. :||Campaign Desc. :||Reprogram ESP Software for Campers|
|This is to notify you of an initial Recall Campaign to reprogram the ESP software on approximately 167 MY19 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.|
|Issue||Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Vans, has determined that on certain Mercedes-Benz vehicles from platform 907 (VS30) with the upfit option for campers, the ESP Software was not customized for upfitted vehicles with a higher center of gravity. Depending on the vehicle’s individual specifications after the camper upfit (e.g. center of gravity), the risk of a crash could increase during highly dynamic driving maneuvers without the specified version of the ESP software.|
|What We’re Doing||MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz Sprinter dealer will update the software version of the corresponding control unit.|
|Parts||Software is not yet available.|
|Vehicle Model Year(s)||Model Year 2019|
|Vehicle Model||Sprinter VS30, Platform 907|
|Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.|
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired.
|Customer Notification Timeline||An owner notification letter to be mailed in June, 2021.|
|AOMS/SOMS||AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.|
|Rental Fleet Partners||This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.|
|While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.|
1 Affected Product
4 Associated Documents
Manufacturer Notices(to Dealers,etc)
Defect Notice 573 Report
Recall 573 Report- Amendment 1
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro|
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘[email protected] outlook.com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘[email protected] outlook.com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘[email protected] outlook.com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures quickly reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘[email protected] outlook.com🚘 to check compatibility before your order.
- 👍【ANNOUNCEMENT AND WARRANTY】1. Autel MS909 is for North & South American ONLY. 2. It comes with English + Spanish or Portuguese. 3. All the mentioned functions are not universally compatible, please send VIN to 🚘[email protected] outlook.com🚘 to check before order. 4. Your purchase with us has 0% risk! It's backed by NEW REPLACEMENT or FULL REFUND policy within 30 Days of purchase. 1 year FREE software updates and 1 year warranty. You can still use the last update software when it expires.
- 👍【INTELLIGENT DIAGNOSTICS】The MaxiSys MS909 is one of Autel 2021 new released Intelligent Diagnostic tools. It supports advanced ECU coding+adaptations, Active test and OE full system diagnostics. Importantly, it integrates OE-TSB, DTC guidance, repair assistance to improve technicians’ working efficiency to a new level. It prioritizes multiple faults, automatically match the circuit diagram of the faults to guide users in troubleshooting, definitely the ideal choice for car workshop owners.
- 👍【MODULE TOPOLOGY】Newly released MS909 is designed with topology diagram which shows the communication structure between ECU modules of the vehicle, and the faults of each module at a glance, so the crux of the vehicle can be judged more intuitively. NOTE: Topology is not universal, it currently supports: BMW, VW, Audi, GM, Ford, Chrysler, Nissan, Honda/Acura, Toyota/Lexus, Jaguar/Land Rover, BENZ, Hyundai, Kia, Volvo, PSA. Any question, please contact us via 🚘autelofficial @outlook.com🚘.
- 👍【REPAIR ASSISTANCE】Autel MS909 intelligent scan tool prioritizes faults according to internal connection, and then integrates the troubleshooting process into operation steps, and guides customers to solve problems in steps, automatically matches the required circuit diagram and pin position of the fault point. Repair Assist currently supports some models of BMW, GM, JLR, Ford, Chrysler, Porsche, VW, Audi. Please contact us via 🚘[email protected] outlook.com🚘 for compatibility before order.
- 👍【USEFUL TSB SEARCH】Autel MaxiSys MS919 is integrated with OE Technical Service Bulletin from vehicle manufacturers, eliminating unnecessary troubleshooting procedures for maintenance technicians and improving maintenance efficiency. It currently supports some models of FORD, GM, FCA, TOYOTA/LEXUS, NISSAN, HONDA, BMW, BENZ, AUDI, VW, HYUNDAI/KIA, JLR. If need supports, please contact us via: 🚘[email protected] outlook.com🚘.
- 【LAUNCH X431 PAD V support OE-Level Functions】💥 supports AutoAuth for FCA SGW(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).👍VAG Guided Functions(compatible with VW,SKODA,SEAT)👍Online Parameterization👍Modification for BMW 👍Offline Coding👍 Calibration👍Flash Hidden Functions👍Setting & Changeover for Benz ( All the function above is car-specific).you can perform OE-level diagnosis and pr ogramming for more accurate diagnosis and efficient car repair jobs to win more business!
- 【Bi-diectional Control+ All systems diagnosis+50 reset service】LAUNCH X431 PAD V scan tool can perform bi-directional control on all systems,like ABS,fuel pumps,windows,doors,etc.and it supports 50+ reset service,like key IMMO,abs bleeding,GEARBOX,Oil Reset,Injector coding, Gear Reset, SAS Reset, TPMS Reset, DPF Reset, BMS Reset, ETS Reset, AFS Reset, EGR Adaptation.
- 【The most advanced hardware】LAUNCH X431 PAD V is equipped with 10 inch screen,android system tablet,15000mAh battery,8-core processor.equipped with Docking Station, which can be charged at any time.X431 PAD V features Smart box,providing faster dual Wi-Fi vehicle and 5G network communications.
- 【Wider Coverage & Support D-PDU/J2534/RP1210 Diagnostic Protocols】LAUNCH X431 PAD V supports API standard Communication Interface,with the VCMI Vehicle Communication Measurement Interface.support D-PDU/J2534/RP1210 Protocols👍LAUNCH X431 PAD V scan tool support PEV ( pure electric vehicle ).👍Heavy Duty Software will be optioned in 2021.6(buy it in the mall).diagnose gasoline vehicles & 24V Diesel Trucks/buses/trailers/excavators/construction machinery/pick-up/etc.
- 【AUTO VIN Scan + Topology Mapping + Health report】LAUNCH x431 pad v auto scan your vehicle's vin and can show all the vehicle modules with a colour coded topology structure communication network.all the faults of each module and relationship between different modules can be viewed from it at a glance. Smarter & faster! Save your time!(this function is vary on the car model),please send the vin to us ☞[email protected] ail.c om
- 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MK908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
- 【WIDE DIAGNOSTIC SOLUTIONS】 Well capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
- 【POWERFUL DIAGNOSTIC TOOL】 The oscilloscope MP408 combine with MaxiCOM MK908P is able to measure and test virtually all the electrical and electronic components and circuits in any modern vehicles, providing you an insight to the inner workings of a vehicle’s electronic circuits.
- 【HIGH-EFFICIENCY OF USE】 Being MS908P upgraded, it is Autel’s latest and most sophisticated diagnostic scanner which boasts the best hardware including Hexa-CPU, 2GB RAM etc. for fast boot-up and multitasking, and the ergonomic design to resist damage of heavy use.
- 【WARRANTY & UPDATE】 You can get quality related services within 12 months warranty, besides, 12 months free online update is available for the latest bug fixes and newly added parameters and car models.
- 【ADVANCED ECU PROGRAMMING】 This pro-level scan tool features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc., with optimal efficiency.
- 【36+ SERVICE FUNCTIONS】This OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J2534 PROGRAMMING】Autel MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc., with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【DISCOVER OUR GUARANTEE 24/7】2 years FREE software update + 1 year warranty. This diagnostic tool is backed by Autel’s professional tech team and service team, to offer the top quality product and service in the industry. Autel MaxiSys Elite comes a way in easing up and increasing efficiency in your professional diagnostics from all the features mentioned above. The returns are a guarantee. *The tool is only available to sell in the U.S. Region.
- 【STATE-OF-THE-ART HARDWARE】This Android 4.4.4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9.7”, with an 8.0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- 【IMMO】: Autel MaxiIM IM608, with the worldwide first Smart Mode and Expert Mode, guides customers to perform IMMO-related functions. Smart Mode: step-by-step through a series of functions, for guided and automated key learning; Expert Mode: select a specific function, for advanced key learning functions.
- 【ECU Coding】: Autel scanner IM608, coming with advanced ECU Coding capability, allows users to update the computer software on the vehicle to the latest version, to reprogram adaptive values for certain components after making repairs and replacements, or to program on specific control modules for individual customization.
- 【30+ Service Functions】: Autel diagnostic scanner IM608 is not only a professional key programmer but an overall maintenance scanner with over 30 service functions including Oil reset, EPB, BMS, SAS, DPF Service, etc. These special functions work powerfully and smoothly on 80+ vehicles makes. As a top diagnostic scan tool with full maintenance functions, Autel IM608 can solve 98% of vehicle problems.
- 【All Systems Diagnostic & Active Test】: Autel MaxiIM IM608 is designed to improve mechanics work efficiency. With the OE-level full-system diagnosis, mechanics can read/erase DTCs and view data stream of ALL systems, including engine, transmission, ABS, SRS, and more. Active Test is capable of outputting a command to the ECU to drive the actuators, thus to quickly check the integrity of the system or subsystems.
- 【XP400 & J2534】: We offer free XP400 & J2534 which worth 1500$ dollars if you buy separately, and we give free battery tester AB101. This 12v car auto battery load tester is convenient for you to know the condition of cranking and charging system. Any questions, contact [email protected] for sure.Please send your address to us after placing an order to get the gift for free.
- 【2021 NEWEST STATE-OF-THE-ART HARDWARE】This Android 4.4.4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9.7”, with an 8.0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- 【AUTEL SCANNER ADVANCED ECU PROGRAMMING】 This pro-level Autel scanner features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc., with optimal efficiency.
- 【ALL-IN-ONE DIAGNOSTICS & 36+ SERVICES】This Autel OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J-2534 PASS-THRU ECU PROGRAMMING】Autel Scanner MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc., with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【WIDE VEHICLE COVERAGE】MaxiSys Elite diagnostic scanner computer comes with broad vehicle coverage. It supports complete electronic system coverage for over 80 American, European and Asian makes and models. With luxury car makes coverage, basic diagnostic functions and most service functions of MaxiSys Elite are compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.➤ ➤ NOTE: Please send VIN number to us via seller message to check compatibility before purchase.
- ⭐⭐⭐⭐⭐【2021IM608 Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. 🔥
Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- ⭐⭐⭐⭐⭐【Autel IM608 Reliable Key & ECU Programming Tools】 Equipped with XP400 key programmer and MaxiFlash ECU reprogrammer, this Autel scanner performs IMMO Add Key, Keys Lost and Key Learning for 3rd generation Benz. Besides convenient PC communication and ECU reprogramming capabilities from the MaxiFlash tool, it can read transponder data (including Mercedes Benz infrared smart key), clone/generate exclusive keys, etc. by working with the XP400 key programmer.
- ⭐⭐⭐⭐⭐【31+ Services & Full System Diagnostics】As a professional diagnostic scanner, IM608 comes with most useful service functions like Oil Reset, EPB reset, SAS Reset, DPF Regeneration, Battery Registration, Injector Coding, Power Balance, Crankshaft Position Variation Learn, VGT Actuator Calibration and etc.🔥
NOTE: Service & Special Functions are NOT universally compatible.
- ⭐⭐⭐⭐⭐【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- ⭐⭐⭐⭐⭐【Wide Language & Vehicle Compatibility】When you get this Autel scanner, it only supports English. 🔥
You can get the required language by providing the serial number for customer service via contact with us directly. Compatible with more than 80 makes and models from the US, Asian and European, the Autel IM608 can perform OE-Level all-system diagnostics for Chrysler, Dodge, Ford, GM, Jeep, etc.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘[email protected] outlook.com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘[email protected] outlook.com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘[email protected] outlook.com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- OE-Level OBD Scanner: The diagnostic tool serves as the most advanced automotive diagnostic tool, comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues. Welcom to contact [email protected] or ask through Q&A for your specific need and to ensure the vehicle compatibility
- All-system Diagnose & Active Test: Provided with full-systems diagnosis(ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems
- 30+ Service Functions: As the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, MK908P also offers another 30+ service functions to help your repairing work faster, easier, and more professional, These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more
- Broad Compatibility: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service. The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software
- With TS401 TPMS Relearn Tool: Since MK908P only supports basic detection functions for TPMS, so it is equipped with TS401, a powerful TPMS tire pressure reset tool, which can help you to program a sensor and do the Relearn procedure
Last update on 2021-06-18 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-06-18 / Affiliate links / Images from Amazon Product Advertising API