Wheel-Hub Caps May Detach – 2019-2020 Mercedes-Benz AMG GT53 & AMG GT63

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December 18, 2020 NHTSA CAMPAIGN NUMBER: 20V800000

Wheel-Hub Caps May Detach

If the wheel-hub caps detach, they can become a road hazard, and increase the risk of a crash or injury for other road users.

 

NHTSA Campaign Number: 20V800

Manufacturer Mercedes-Benz USA, LLC

Components WHEELS

Potential Number of Units Affected 1,142

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 AMG GT53 4MATIC and AMG GT63 4MATIC vehicles. The wheel-hub caps may detach while driving.

 

Remedy

MBUSA will notify owners, and dealers will replace the wheel-hub caps, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2021030014.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Replace Wheel-Hub Cap
MY19-20 290 (AMG GT-Class)
DATE: December 28, 2020

 

IMPORTANT NEW RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis


Campaign No. :  NHTSA ID Campaign Desc. :    Replace Wheel-Hub Cap   
TBA 20V800 20P2197326
This is to notify you of a new Recall Campaign to replace the wheel-hub cap in 1,142 Model Year (“MY”) 2019-2020 AMG GT-Class Coupe  (290 platform) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  Affected VINs will be flagged in VMI as “PENDING” on December 28, 2020.
Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 AMG GT-Class 4 Door Coupe vehicles (290 platform), the wheel-hub caps with the Mercedes-Benz emblem might not have been manufactured according to current production specifications.  The fastening clip mechanism on the wheel-hub caps might not withstand induced stresses while driving, and could detach from the wheel hub.  If the wheel-hub caps detach from the vehicle while driving, they could become a road hazard, which could increase the risk of a crash or risk of injury for other road users.
What We’re Doing MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will replace the wheel-hub caps on the affected vehicles.
Parts Remedy is not available at this time. An additional notification will be sent once the remedy is available.
Vehicles Affected
Vehicle Model Year(s) 2019 – 2020
Vehicle Model AMG GT-Class (290 platform)
Vehicle Populations
Total Recall Population 1,142
Total Vehicles in Dealer Inventory 13
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-20 AMG GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent  MY19-20 AMG GT-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Replace Wheel-Hub Cap
MY19-20 290 (AMG GT-Class)
DATE:  April 30, 2021

 

IMPORTANT RECALL CAMPAIGN UPDATE

 

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 


Recall Campaign Launch Notification April 30, 2021
Campaign No. :  NHTSA ID Campaign Desc. :        Replace Wheel-Hub Cap  
2021030014 20V800 20P4090023
This is to notify you of the Recall Campaign Launch to replace the wheel-hub caps on 1,142 Model Year (“MY”) 2019-2020 AMG GT-Class Coupe  (290 platform) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “OPEN” on April 30, 2021.

Background

Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 AMG GT-Class 4 Door Coupe vehicles (290 platform), the wheel-hub caps with the Mercedes-Benz emblem might not have been manufactured according to current production specifications.  The fastening clip mechanism on the wheel-hub caps might not withstand induced stresses while driving, and could detach from the wheel hub.  If the wheelhub caps detach from the vehicle while driving, they could become a road hazard, which could increase the risk of a crash or risk of injury for other road users.
What We’re Doing MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will replace the wheel-hub caps on the affected vehicles.
Parts The remedy is available and can be performed.

Vehicles Affected

Vehicle Model Year(s) 2019 – 2020
Vehicle Model AMG GT-Class (290 platform)

Vehicle Populations

Total Recall Population 1,142
Total Vehicles in Dealer Inventory 8
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19-20 AMG GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.  As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19-20 AMG GT-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline Customer letters will be mailed on May 7, 2021.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

Campaign No. 2021030014, April 2021
Revision A, August 2021

 

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model AMG GT-Class 4 Door Coupe vehicles (290 platform)
Model Year 2019-2020
Replace Wheel-Hub Cap

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019-2020 AMG GT-Class 4 Door Coupe vehicles (290 platform), the wheel-hub caps with the Mercedes-Benz emblem might not have been manufactured according to current production specifications. The fastening clip mechanism on the wheel-hub caps might not withstand induced stresses while driving, and could detach from the wheel hub. If the wheel-hub caps detach from the vehicle while driving, they could become a road hazard, which could increase the risk of a crash or risk of injury for other road users. An authorized Mercedes-Benz dealer will replace the wheel-hub caps on the affected vehicles

 

Prior to performing this Recall Campaign:

  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 1,142 vehicles are involved.

 

Order No. P-RC-2021030014

 


Work procedure 

 

  1. Replace wheel hub covers (all).

Tightening torque of the wheel hub covers see AR40.10-P-1102A.

Aluminum wheel hub cover on alloy wheel 27Nm (BA40.10-P-1002-01P).

 

Primary Parts Information

Qty. Part Name Part Number                                        
All*(4) Wheel hub cover A 000 400 69 00*

 

* The replacement parts must be determined by VIN via the parts job in the Xentry Portal (XPPI).

Small parts such as screws, self-locking nuts, sealing rings, cable ties, fluids, sealants, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.

 

Warranty Information

Operation: Replace all wheel hub covers (02-1893)

Damage Code Operation Number Labor Time (hrs.)
40 900 23 7 02-1893 0.2

 

Note

Operation Number labor times are subject to change.

 

P-RC-2021030014

 



4 Affected Products

Vehicles

MAKE MODEL YEAR
MERCEDES-BENZ AMG GT 53 2019-2020
MERCEDES-BENZ AMG GT63 2019-2020

 


13 Associated Documents

Recall Quarterly Report #1, 2021-2

RCLQRT-20V800-1175.PDF 211.134KB

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Recall Acknowledgement

RCAK-20V800-9208.pdf 244.734KB

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Defect Notice 573 Report

RCLRPT-20V800-7379.PDF 214.738KB

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Recall 573 Report – Amendment 1

RCLRPT-20V800-7749.PDF 214.723KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Replace Wheel-Hub Cap MY19-20 290 (AMG GT-Class)

RCMN-20V800-7092.pdf 110.863KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V800-6945.pdf 171.977KB

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Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Launch Notification Replace Wheel-Hub Cap

RCMN-20V800-4531.pdf 402.382KB

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Recall 573 Report – Amendment 2

RCLRPT-20V800-8521.PDF 214.723KB

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Recall 573 Report – Amendment 3

RCLRPT-20V800-6474.PDF 214.775KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V800-3527.pdf 272.902KB

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Remedy Instructions and TSB

RCRIT-20V800-6963.pdf 261.239KB

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Manufacturer Notices(to Dealers, etc) – Recall Campaign Launch Notification, Replace Wheel-Hub Cap

RCMN-20V800-9681.pdf 487.629KB

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Remedy Instructions and TSB

RCRIT-20V800-7069.pdf 308KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V800&docType=RCL

 


 

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Last update on 2024-03-22 / Affiliate links / Images from Amazon Product Advertising API

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