October 30, 2020 NHTSA CAMPAIGN NUMBER: 20V672000
Fusebox may Loosen in Engine Bay
A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.
NHTSA Campaign Number: 20V672
Manufacturer Mercedes-Benz
USA, LLC.
Components STEERING, ELECTRONIC STABILITY CONTROL, FORWARD COLLISION AVOIDANCE, ENGINE, ELECTRICAL SYSTEM
Potential Number of Units Affected 47
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
Remedy
MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020110007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class) | Date: November 06, 2020 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the new campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check Mounting of Engine Fuse Box | |
| TBD | 20V672 | 20P2197304 | ||
| This is to notify you of a new Recall Campaign regarding the mounting of the engine compartment fuse box on 48 Model Year (โMYโ) 2019 156 (GLA-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “PENDING” on November 6, 2020 | ||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash. | |||
| What Weโre Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary. | |||
| Parts | Parts are not required for repair. However, the current remedy is not available at this time. An additional notification will be sent once the remedy is available. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2019 | |||
| Vehicle Model | GLA-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 48 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as โOPENโ and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 GLA-Class vehicles covered by this notification until the vehicle has been repaired.
| ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs โ This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class) | Date: December 04, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
A Mercedes-Benz AG Company
| Campaign No. : | NHTSA ID | Campaign Desc. : | Check Mounting of Engine Fuse Box | |
| 2020110007 | 20V672 | 20P5494022 | ||
| This is to notify you of a Recall Campaign launch regarding the mounting of the engine compartment fuse box on 48 Model Year (โMYโ) 2019 156 (GLA-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “OPEN” on December 04, 2020. | ||||
|
Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash. | |||
| What Weโre Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary. | |||
| Parts | Parts are not required for repair. The recall remedy is available and can repairs can be performed as necessary. | |||
|
Vehicles Affected | ||||
| Vehicle Model Year(s) | 2019 | |||
| Vehicle Model | GLA-Class | |||
|
Vehicle Populations | ||||
| Total Recall Population | 48 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as โOPENโ and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 GLA-Class vehicles covered by this notification until the vehicle has been repaired.
| ||||
|
Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available on December 11, 2020 | |||
| AOMS/SOMS | AOMs โ This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
A Mercedes-Benz AG Company
Campaign No. 2020110007, December 2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLA-Class (156 platform) Model Year 2019 Check Mounting of Engine Fuse Box |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash. An authorized Mercedes-Benz dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 48 vehicles are involved.
Order No. P-RC-2020110007
Work procedure
- Open hood.
- Check all three threaded connections (Figure 1) for correct seating of the nuts and retighten with 6 of torque.
Figure 1
Warranty Information
Operation: Correct torque of mounting nuts at control unit box (02-1031)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 54 940 22 8 | 02-1031 | 0.2 |
Note
Operation Number labor times are subject to change.
P-RC-2020110007
SEOCONTENT-START
IMPORTANT SAFETY RECALL 2020110007
This notice applies to your vehicle, VIN:
Check Mounting of Engine Fuse Box
NHTSA Recall #20V672
December, 2020
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (โMBAGโ), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in
certain Model Year (โMYโ) 2019 GLA-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
What is the CONCERN? On certain MY 2019 GLA-Class vehicles, the mounting of the engine compartment fuse box housing might not
meet current production specifications. In such case, the screw connection securing the engine compartment
fuse box housing could loosen over time and be subjected to vibrations. The vibrations could lead to excessive
mechanical stress and damage to the fuses in the fuse box housing, and prevent the availability of certain vehicle
functions including engine operation, power steering assist, the ESP system, and Active Brake Assist, which could
increase the risk of a crash.
What will your DEALER DO? An authorized Mercedes-Benz dealer will check the mounting of the engine compartment fuse box on the affected
vehicles and correct it, if necessary. This service will be provided free of charge. We are dedicated to always
delivering the best customer experience, and respect for your time is a top priority. While the minimum repair
time can be less than 30 minutes, your dealer can provide you with a better estimate of the overall time for this
service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other
repair measures which might be applicable to your vehicle which may increase the required working time.
What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-
Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please
mention you are scheduling an appointment to check the mounting of the engine compartment fuse box
and correct it, if necessary under Recall Campaign # 2020110007. You may be asked for your 17-digit
Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this
letter.
Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz dealerships
remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Free Mobile
Repair at your home or business as well as vehicle pick-up and delivery may be available. Your preferred
authorized Mercedes-Benz dealer can confirm availability.
Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the
reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information
by first class mail to the lessee within 10 business days to comply with Federal Regulations.
A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety
recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any
difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your
situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant
to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to
https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
โข A remedy is available for your vehicle.
โข Schedule an appointment with your authorized
Mercedes-Benz dealer as soon as possible.
โข This repair will be provided free of charge.
To find the most
convenient
authorized
Mercedes-Benz
dealer from your
smartphone, scan
the QR code to
the left.
Mercedes-Benz USA, LLC
Christian Treiber
Vice President
Customer Services
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW,
place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner
so that we may contact them.
! EXPORTED
! LEASE, VEHICLE RETURNED
! SCRAPPED
! SOLD
! STOLEN
! OTHER
! NEW OWNER INFORMATION ! MY NEW NAME OR ADDRESS IS:
Last Name, First Name
Street Apt
City State ZIP
Email Address
Phone (numbers only) Mobile (numbers only)
———————————————– ———————————————————————————-
Date Signature
**** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER ****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
VIN:
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES BENZ | GLA250 | 2019 |
11 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V672-5114.PDF 211.316KB
Remedy Instructions and TSB
RCRIT-20V672-1489.pdf 192.545KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V672-6267.pdf 202.515KB
Defect Notice 573 Report
RCLRPT-20V672-2229.PDF 214.744KB
Recall Acknowledgement
RCAK-20V672-6583.pdf 244.708KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V672-3671.PDF 211.136KB
Recall 573 Report – Amendment 2
RCLRPT-20V672-9260.PDF 214.744KB
Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class)
Recall Quarterly Report #2, 2021-1
RCLQRT-20V672-4541.PDF 211.234KB
Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class)
RCMN-20V672-5054.pdf 104.006KB
Recall 573 Report – Amendment 1
RCLRPT-20V672-4923.PDF 214.745KB
Latest Recalls Documents
- ใMeet all your needed sizeใ-- The fuse kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.(Not including micro2 fuse.)
- ใReasonable quantity matchingใ-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
- ใHigh quality and wide applicationใ-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc.But not for(Ford F,2014 Ram 1500,Hyundai Tucson 2018,RAM 2500,2016 jeep cherokee).
- ใEasy to identifyใ-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- ใInstallation Instructionsใ--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model )
- HIGH QUALITY - The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry
- EASY TO IDENTIFY - The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- WIDE APPLICATION - variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc
- FUSE PULLER - The fuses puller is included in the mini fuses box, help you easily replace the fuse
- Easy Identification: The fuse assortment kit is made of high-quality zinc alloy, featuring a transparent cover and color-coded labels for quick recognition.
- 8 Most Common Standard Fuses: 1A, 3A, 5A, 10A, 15A, 20A, 30A, 40A.
- All Sizes You Need: The package includes 80 car fuses and 2 fuse pullers.
- Wide Applications: Compatible with most vehicles, including cars, trucks, RVs, marine vessels, travel trailers, and camping equipment.
- Convenient Tool Included: A fuse puller is provided to easily remove and replace fuses, making maintenance hassle-free.
- [Meet all your needed size]-- The fuse kit includes micro size 50pcs,60pcs micro2 size, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- [Reasonable quantity matching]-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
- [High quality and wide application]-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc
- [Easy to identify]-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- [Installation Instructions]--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
- ใThree types of car fuesใ-- The car fuses automotive kit includes 60pcs micro (not the micro2 or mocro3 fuses) fuses ,60pcs mini fuses and 60pcs standard fuse kit. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.Please also compare the original fuse size with our fuse size chart in detail before you purchase!
- ใReasonable quantity matchingใ-- We increase the number of fuibles para carro with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of blade fuses,the fuses automotive kit can serve as a backup fuse box for cars.
- ใHigh quality and wide applicationใ-- The auto fuses assortment kit is made of environmentally friendly plastic and zinc alloy. The car fuse kit is suitable for cars ,RV, truck, motorcycles, boats,and etc.
- ใEasy to identifyใ-- The automotive assortment kit of each current specification is distinguished by different colors, and the current specification number is marked on the top of each assorted fuses, which is easy to identify.
- ใInstallation Instructionsใ-- The fuse set contains fuse installation instructions to help you replace and install the fuse correctly.
This product presentation was made with AAWP plugin.