| TO: Mercedes-Benz | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Updated: Stop Sale for Pending Emission Modification Certain MY Diesel vehicles | DATE: December 14, 2020 |
IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – 20P2197272 /
20P2197314 / 20P2197316
Attention Dealership Management
Mercedes-Benz
USA, LLC (“MBUSA”) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General’s Office (CA AG) regarding the emission control system in certain Mercedes-Benz
diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (“AEM”) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or caused to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed.
This notification hereby instructs Dealers not to sell or cause to be sold, or lease or cause to be leased, or introduce into commerce, or export from the United States to another country, any vehicle covered by this notification until after the AEM described in this notification is performed. Failure to adhere to these instructions may result in penalties or fines.
- Please ensure that every dealership associate is aware of this stop sale notification.
- Refer to VMI in NetStar to determine which units in your inventory are affected by this stop sale with a description of 20P2197272 / 20P2197314 / 20P2197316.
- Once the AEM has launched, you will receive further instructions at that time via the normal communication channels (NetStar).
- MBUSA will compensate affected dealers with an allowance to support the estimated costs associated with floorplan and depreciation of the affected vehicles. The support allowance will be $250 per vehicle, per month. Dealers will receive payment every month for the affected vehicles until the launch of the AEM.
- Once the AEM has launched for the affected vehicles, the support allowance will cease. Furthermore, please note that the support allowance is expressly contingent upon the dealers’ adherence to the prohibition against selling, leasing, introducing into commerce or exporting any vehicle covered by this notification.
- Dealer payments will be processed via Miscellaneous Billing (Parts Consolidated Statement) at the end of each month. Vehicles that enter dealer inventory after the stop sale date will not be eligible for stop sale support allowance. For all questions pertaining to the stop sale support allowance, please contact your Sales Operations Manager.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-367-6372.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Pending Emission Modification Notification | December 17, 2020 | ||
| Campaign No.: | EMC# | Campaign Desc. : | STOP SALE: Pending Emission Modification |
| N/A | 4, 9,10,11, 12 | 20P2197272 20P2197314 20P2197316 | |
| This is to notify you of a Pending Emission Modification Notification on approximately 47,759 vehicles. Affected VINs were flagged in VMI as “PENDING” for EMC 9, 10 and 11 on September 14, 2020. EMC 4 vehicles had an effective stop sale date of November 12, 2020, and were flagged in VMI as “PENDING” on November 17, 2020. Additionally EMC 12 vehicles will have an effective stop sale date of December 14, 2020 and will be flagged as “PENDING” on December 14, 2020. | |||
| Background | |||
| Issue | Mercedes-Benz | ||
| What We’re Doing | The AEM is currently not approved for release. Once approved, a launch notification will be sent to eligible owners and authorized Mercedes-Benz | ||
| Parts | Parts are not available at this time. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | MY 2012-2016 or “Various” | ||
| Vehicle Model | EMC 9 (GLK250), EMC 10 (ML250), EMC 11 (GLE300), and EMC 12 (E250) with 4 cylinder diesel engine OM651, and EMC 4 (ML350, GL350 and GLS350) with 6 cylinder diesel engines OM642 | ||
| Vehicle Populations | |||
| Total Campaign Population | EMC 9, 10 and 11 (14,990), EMC 4 (32,769), and EMC 12 (5,715) | ||
| Next Steps/Notes | |||
| Customer Notification Timeline | Customer notifications will not be sent for this stop sale notification. When the Emission Modification launches, customers will be notified by mail. | ||
| AOMS/SOMS | This Pending Emission Modification Notification may initiate questions from customers and the media. Please ensure your Dealers have read and understand this notice. | ||
| Notes |
| ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-367-6372. | |||
Updated: Stop Sale for Pending Emission Modification
Certain MY Diesel vehicles
2020070018 – Updated: Stop Sale for Pending Emission Modification
| TO: Mercedes-Benz | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Updated: Stop Sale for Pending Emission Modification Certain MY Diesel vehicles | DATE: November 12, 2020 |
IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – 20P2197272 / 20P2197314
Attention Dealership Management
Mercedes-Benz
USA, LLC (“MBUSA”) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General’s Office (CA AG) regarding the emission control system in certain Mercedes-Benz
diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (“AEM”) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or caused to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed.
This notification hereby instructs Dealers not to sell or cause to be sold, or lease or cause to be leased, or introduce into commerce, or export from the United States to another country, any vehicle covered by this notification until after the AEM described in this notification is performed. Failure to adhere to these instructions may result in penalties or fines.
- Please ensure that every dealership associate is aware of this stop sale notification.
- Refer to VMI in NetStar to determine which units in your inventory are affected by this stop sale with a description of 20P2197272 / 20P2197314.
- Once the AEM has launched, you will receive further instructions at that time via the normal communication channels (NetStar).
- MBUSA will compensate affected dealers with an allowance to support the estimated costs associated with floorplan and depreciation of the affected vehicles. The support allowance will be $250 per vehicle, per month. Dealers will receive payment every month for the affected vehicles until the launch of the AEM.
- Once the AEM has launched for the affected vehicles, the support allowance will cease. Furthermore, please note that the support allowance is expressly contingent upon the dealers’ adherence to the prohibition against selling, leasing, introducing into commerce or exporting any vehicle covered by this notification.
- Dealer payments will be processed via Miscellaneous Billing (Parts Consolidated Statement) at the end of each month. Vehicles that enter dealer inventory after the stop sale date will not be eligible for stop sale support allowance. For all questions pertaining to the stop sale support allowance, please contact your Sales Operations Manager.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-367-6372.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Pending Emission Modification Notification | November 12, 2020 | ||
| Campaign No.: | EMC# | Campaign Desc. : | STOP SALE: Pending Emission Modification |
| N/A | 4, 9,10,11 | 20P2197272
20P2197314 | |
| This is to notify you of a Pending Emission Modification Notification on approximately 47,759 vehicles. Affected VINs have been flagged in VMI as “PENDING” for EMC 9, 10 and 11 on September 14, 2020. Additionally, EMC 4 vehicles will have an effective stop sale date of November 12, 2020, and will be flagged in VMI as “PENDING” on November 17, 2020. | |||
| Background | |||
| Issue | Mercedes-Benz | ||
| What We’re Doing | The AEM is currently not approved for release. Once approved, a launch notification will be sent to eligible owners and authorized Mercedes-Benz | ||
| Parts | Parts are not available at this time. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | MY 2012-2016 or “Various” | ||
| Vehicle Model | EMC 9 (2013-2015 GLK250), EMC 10 (2016 GLE300d) and EMC 11 (2015 ML250) with 4 cylinder diesel engine OM651, and EMC 4 (2012-2014 ML350 and 2013-2016 GL350) with 6 cylinder diesel engines OM642 | ||
| Vehicle Populations | |||
| Total Campaign Population | EMC 9, 10 and 11 (14,990), and EMC 4 (32,769) | ||
| Next Steps/Notes | |||
| Customer Notification Timeline | Customer notifications will not be sent for this stop sale notification. When the Emission Modification launches, customers will be notified by mail. | ||
| AOMS/SOMS | This Pending Emission Modification Notification may initiate questions from customers and the media. Please ensure your Dealers have read and understand this notice. | ||
| Notes |
| ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-367-6372. | |||
STOP SALE: Pending Emission Modification
Model GLK,GLE,and ML (204 and 166 platform)
model Years 2013-2016
| TO: Mercedes-Benz | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Stop Sale for Pending Emission Modification Certain MY diesel vehicles | DATE: September 14, 2020 |
IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – 20P2197272
Attention Dealership Management
Mercedes-Benz
USA, LLC (“MBUSA”) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General’s Office (CA AG) regarding the emission control system in certain Mercedes-Benz
diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (“AEM”) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or caused to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed.
This notification hereby instructs Dealers not to sell or cause to be sold, or lease or cause to be leased, or introduce into commerce, or export from the United States to another country, any vehicle covered by this notification until after the AEM described in this notification is performed. Failure to adhere to these instructions may result in penalties or fines.
- Please ensure that every dealership associate is aware of this stop sale notification.
- Refer to VMI in NetStar to determine which units in your inventory are affected by this stop sale with a description of 20P2197272.
- Once the AEM has launched, you will receive further instructions at that time via the normal communication channels (NetStar).
- MBUSA will compensate affected dealers with an allowance to support the estimated costs associated with floorplan and depreciation of the affected vehicles. The support allowance will be $250 per vehicle, per month. Dealers will receive payment every month for the affected vehicles until the launch of the AEM.
- Once the AEM has launched for the affected vehicles, the support allowance will cease. Furthermore, please note that the support allowance is expressly contingent upon the dealers’ adherence to the prohibition against selling, leasing, introducing into commerce or exporting any vehicle covered by this notification.
- Dealer payments will be processed via Miscellaneous Billing (Parts Consolidated Statement) at the end of each month. Vehicles that enter dealer inventory after 9/14/2020 will not be eligible for stop sale support allowance. For all questions pertaining to the stop sale support allowance, please contact your Sales Operations Manager.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-367-6372.
Please contact me with any questions pertaining to this stop sale notification.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Pending Emission Modification Notification | September 14, 2020 | ||
| Campaign No.: | EMC# | Campaign Desc. : | STOP SALE: Pending Emission Modification |
| N/A | 9,10,11 | 20P2197272 | |
| This is to notify you of a Pending Emission Modification Notification on approximately 14,990 vehicles. Affected VINs will be flagged in VMI as “PENDING” on September 14, 2020. | |||
| Background | |||
| Issue | Mercedes-Benz | ||
| What We’re Doing | The AEM is currently not approved for release. Once approved, a launch notification will be sent to eligible owners and authorized Mercedes-Benz | ||
| Parts | Parts are not available at this time. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | MY 2013-2016 or “Various” | ||
| Vehicle Model | GLK 250, ML250, GLE300 with 4 cylinder diesel engine OM651 | ||
| Vehicle Populations | |||
| Total Campaign Population | 14,990 | ||
| Total Customer Vehicles in Campaign | 14,990 | ||
| Next Steps/Notes | |||
| Customer Notification Timeline | Customer notifications will not be sent for this stop sale notification. When the Emission Modification launches, customers will be notified by mail. | ||
| AOMS/SOMS | This Pending Emission Modification Notification may initiate questions from customers and the media. Please ensure your Dealers have read and understand this notice. | ||
| Notes |
| ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-367-6372. | |||
Pending Emission Modification
Model GLK 250, ML250, GLE300
Model Year 2013-2016
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
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- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
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- OBD2 SCANNER FOR ALL SYSTEMS – The INNOVA SD35 is a tablet-based OBD2 scanner designed for advanced diagnostics. Read and clear check engine light, ABS, SRS, and TPMS codes, plus test your car battery and alternator to prevent unexpected failures. Vehicle coverage may vary. Please use Innova’s Coverage Checker to verify compatibility.
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- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
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- 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
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- 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
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