Recalls

2020040022 – Right Drip Rail Retaining Tabs – 2019 Mercedes-Benz E-Class

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2019 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020040022 Launch Notification MY19 238 (E-Class) Right Drip Rail Retaining Tabs Date: May 29, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer … Read more

Rearview Camera Field of View – 2020 Mercedes-Benz CLA-Class

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2020 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Rearview Camera Field of View MY20 118(CLA-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should be … Read more

Sliding Roof – Car Wash Mode – 2020 Mercedes-Benz GLS-Class

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2020 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Sliding Roof – Car Wash Mode MY20 167(GLS-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should … Read more

Incorrect Replacement Passenger Air Bag Installed – 2012 Mercedes-Benz C-Class

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2012 Mercedes-Benz C-Class

May 22, 2020 NHTSA CAMPAIGN NUMBER: 20V298000 Incorrect Replacement Passenger Air Bag Installed An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.   NHTSA Campaign Number: 20V298 Manufacturer Mercedes-Benz USA, LLC. Components AIR BAGS Potential Number of Units Affected 747   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more

2020020025 – Apply Wax as Preservation Agent to Jack Support Points – 2019-2020 Mercedes-Benz C-Class

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2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Wax as Preservation Agent to Jack Support Points MY19-20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents … Read more