Recalls

Check Activated Carbon Filter – 2018-2019 Mercedes-Benz C-Class & E-Class

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2019 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Recall Campaign Notification Check Activated Carbon Filter MY18-19 C/E-Class (205/238 platforms) DATE: February 12, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the attached documents related to the campaign … Read more

VSXHERMPOS – Inaccurate Vehicle Location for Emergency Services – 2016-2020 Mercedes-Benz Metris & 2019-2020 Mercedes-Benz Sprinter

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2020 Mercedes-Benz Metris

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V055000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V055 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 84,345   Summary Daimler Vans … Read more

NC3DREZAHA – Electronic Stability Control Unit Malfunction – 2012-2018 Mercedes-Benz Sprinter 3500

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2018 Mercedes-Benz Sprinter

February 3, 2021 NHTSA CAMPAIGN NUMBER: 21V042000 Electronic Stability Control Unit Malfunction If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.   NHTSA Campaign Number: 21V042 Manufacturer Daimler Vans USA, LLC Components ELECTRONIC STABILITY CONTROL Potential Number of Units Affected 48,667   Summary Daimler Vans USA, LLC (DVUSA) is … Read more

Update Transmission Control Unit Software – 2020 Mercedes-Benz S-Class

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2020 Mercedes-Benz S-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021010001 Launch Notification Update Transmission Control Unit Software MY20 217 (S-Class) Date: January 29, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION     Please note that all customer … Read more

Flash SRS Control Unit EDR Function Software – 2017-2018 Mercedes-Benz E-Class

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2018 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020110019 Launch Notification Flash SRS Control Unit EDR Function Software MY17-18 213, 238 (E-Class) Date: January 15, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that … Read more