Recalls

Check Front Passenger-Side Airbag Module – 2011-2016 Mercedes-Benz C-Class & E-Class

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2016 Mercedes-Benz C-Class

August 13, 2021 NHTSA CAMPAIGN NUMBER: 21V638000 Incorrect Front Passenger Air Bag Installed An incorrect air bag may not function properly in a crash, increasing the risk of injury.   NHTSA Campaign Number: 21V638 Manufacturer Mercedes-Benz USA, LLC Components AIR BAGS Potential Number of Units Affected 205   Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 … Read more

Stop Sale for Pending Emission Modification – 2014-2016 Mercedes-Benz Sprinter

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2016 Mercedes-Benz Sprinter

TO:  Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications RE:  Stop Sale for Pending Emission Modification Certain MY diesel vehicles DATE: February 8, 2021   IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – PG51416AUL, PG51416AUH, PG51516ASL, PG51516ASH, PG516BSL, PG516BUH, PG516BUL Attention … Read more

“eCall” Hermes Software Update – 2019-2020 Mercedes-Benz Metris & Sprinter

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2020 Mercedes-Benz Metris

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more

BlueTEC Update – 2011 Mercedes-Benz Sprinter

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2012 Mercedes-Benz Sprinter

TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Anthony Washington, Department Manager, Regulations and Certifications RE: Emission Modification Notification – 2021040017 Model 906 (Sprinter) Model Year 2011 Emission Modification Category (EMC) #2 DATE: April 28, 2021   IMPORTANT EMISSION MODIFICATION CAMPAIGN INFORMATION   Campaign Launch Notification Campaign No.:  … Read more

Replace Certification Label (Identification Plate) on B-Pillar – 2021 Mercedes-Benz GLA-Class & GLB-Class

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2021 Mercedes-Benz GLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Certification Label (Identification Plate) on B-Pillar MY21 247  (GLA-Class, GLB-Class) DATE: August 6th, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all … Read more