TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Retrofit HERMES Control Unit MY21-22 Various Models DATE: April 29, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should be directed to the Customer Assistance …
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Preservation Agent to Side Impact Strut MY20-21 CLA-Class (118) DATE: April 8, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should be directed …
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Powertrain Control Unit Software MY22 EQS-Class (297) DATE: April 8, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should be directed to the …
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in ESP Control Unit MY21 C-Class and GLC-Class (205 and 253 platform) DATE: April 1, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all …
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Powertrain Control Unit Software MY15-18 C-Class and GLC-Class (205 and 253 platform) DATE: March 11, 2022 IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer …