| “This site contains affiliate links for which OEMDTC may be compensated” |
March 20, 2020 NHTSA CAMPAIGN NUMBER: 20V172000
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 20V172
Manufacturer Mercedes-Benz USA, LLC.
Components STRUCTURE
Potential Number of Units Affected 224
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020060013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Welding of Rear Crossmember MY20 167, X 167 (GLE-Class, GLS-Class) |
DATE: March 27, 2020 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Welding of Rear Crossmember | |
| TBA | 20V172 | 20P2197236 | ||
| This is to notify you of a new Recall Campaign regarding the welding of the rear crossmember in 224 Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on March 27, 2020. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are not yet available. An additional notification will be sent once parts are available. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class, GLS-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 224 | |||
| Total Vehicles in Dealer Inventory | 4 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customers will be notified of the recall via interim letter on 4/3/2020. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
IMPORTANT SAFETY RECALL
This INTERIM notice applies to your vehicle, VIN:
Replace Rear Crossmember
NHTSA Recall # 20V172
April, 2020
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your
What is the Concern?
In certain MY 2020 GLE-Class ( 167 platform) and GLS-Class (X 167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users.
An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles.
Unfortunately, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.
Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool, on our MBUSA.com website, now offers a search function that will indicate whether a vehicle has been subject to a www.MBUSA.com/recall.
If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington , D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327- 4236 (TTY 1-800-424-9153); or go to http:/ /www.safercar.gov.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Replace Rear Crossmember – Phase 1 MY20 167 (GLE-Class) |
DATE: July 10, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | July 10, 2020 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Replace Rear Crossmember – Phase 1 | |
| 2020060013 | 20V172 | 20P6490004 | ||
| This is to notify you of a Recall Campaign Launch regarding the welding of the rear crossmember in 179 Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “OPEN” on July 10, 2020. |
||||
| Background | ||||
| Issue | Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are available and can be ordered as necessary. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 179 (Phase 1) | |||
| Total Vehicles in Dealer Inventory | 1 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letter will be mailed on July 17, 2020 | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2020060013, July 2020
Phase 1 (GLE)
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLE-Class (167 platform) Model Year 2020 Welding of Rear Crossmember / Phase 1 |
Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. An authorized Mercedes- Benz dealer will replace the rear crossmember on the affected vehicles.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 179 vehicles are involved.
Order No. P-RC-2020060013
Procedure
- Replace crossmember (A, figure 1) for rear bumper (AR88.20-P-2250ME).
Replace nuts (B, figure 1).
Figure 1
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1* | Rear end crossmember (GLE) | A 167 610 99 00 |
| 8 | Nut for mounting rear-end crossmember | N 000000 008269 |
*parts must be verified in XPPI by VIN
Warranty Information
Operation: Replace crossmember for rear bumper (02-1572)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 64 900 04 7 | 02-1572 | 1.3 |
Note
Operation Number labor times are subject to change.
P-RC-2020060013
IMPORTANT SAFETY RECALL 2020060013
This notice applies to your vehicle, VIN:
Replace Rear Cross Member
NHTSA Recall # 20V172
July, 2020
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
2020060013
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | In certain MY 2020 GLE-Class and GLS-Class vehicles, the welds on the rear cross member might not meet current production specifications. When the rear-towing eye is used for towing, cracks might occur in the weld seams, which could lead to the rear cross member detaching from the vehicle, increasing the risk of a crash for other road users.
|
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will replace the rear cross member on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 2 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to have the rear cross member replaced under Recall Campaign # 2020060013.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Impacts from COVID-19. Your health and safety remain our top priority. The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Free Mobile Repair at your home or business as well as vehicle pick-up and delivery may be available. Your preferred authorized Mercedes-Benz dealer can confirm availability. |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Replace Rear Crossmember – Phase 2 MY20 167, X 167 (GLE-Class, GLS-Class) |
DATE: September 4, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | September 4, 2020 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Replace Rear Crossmember – Phase 2 | |
| 2020060013 | 20V172 | 20P6490004 | ||
| This is to notify you of a Recall Campaign Launch regarding the welding of the rear crossmember in 224 Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 4, 2020. | ||||
|
Background |
||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are available and can be ordered as necessary. | |||
|
Vehicles Affected |
||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class, GLS-Class | |||
|
Vehicle Populations |
||||
| Total Recall Population | 179 (Phase 1) + 45 (Phase 2) | |||
| Total Vehicles in Dealer Inventory | 4 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
|
Next Steps/Notes |
||||
| Customer Notification Timeline | Customer letter for Phase 2 will be mailed on September 11, 2020 | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2020060013, July 2020
Phase 2 date 9/4/2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLE-Class (167 platform) and GLS-Class (X167 platform) Model Year 2020 Welding of Rear Crossmember / Phase 2 |
Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on and GLS-Class (X167 platform) certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 224 vehicles are involved.
Order No. P-RC-2020060013
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Procedure
- Replace crossmember (A, figure 1) for rear bumper (AR88.20-P-2250ME).
Replace nuts (B, figure 1).
Figure 1
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1* (as required) | Rear end crossmember (GLE) | A 167 610 99 00 |
| 1* (as required) | Rear end crossmember (GLS) | A 167 610 39 03 |
| 8 | Nut for mounting rear-end crossmember | N 000000 008269 |
*parts must be verified in XPPI by VIN
Warranty Information
Operation: Replace crossmember for rear bumper (02-1572)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 64 900 04 7 | 02-1572 | 1.3 |
Note
Operation Number labor times are subject to change.
P-RC-2020060013
IMPORTANT SAFETY RECALL 2020060013
This notice applies to your vehicle, VIN:
Replace Rear Cross Member
NHTSA Recall #20V172
September, 2020
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
2020060013
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | In certain MY 2020 GLE-Class and GLS-Class vehicles, the welds on the rear cross member might not meet current production specifications. When the rear-towing eye is used for towing, cracks might occur in the weld seams, which could lead to the rear cross member detaching from the vehicle, increasing the risk of a crash for other road users. |
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will replace the rear cross member on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 2 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to have the rear cross member replaced under Recall Campaign # 2020060013. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Free Mobile Repair at your home or business as well as vehicle pick-up and delivery may be available. Your preferred authorized Mercedes-Benz dealer can confirm availability. |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | GLE350 | 2020 |
| MERCEDES-BENZ | GLE450 | 2020 |
| MERCEDES-BENZ | GLS450 | 2020 |
19 Associated Documents
Recall 573 Report – Amendment 4
RCLRPT-20V172-1285.PDF 215.564KB
Loading...
Reload document 
Open in new tab
Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Replace Rear Crossmember – Phase 1
RCMN-20V172-1778.pdf 365.516KB
Loading...
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V172-9095.pdf 593.876KB
Loading...
Recall 573 Report – Amendment 2
RCLRPT-20V172-8247.PDF 215.516KB
Loading...
Recall 573 Report – Amendment 3
RCLRPT-20V172-6099.PDF 215.558KB
Loading...
Remedy Instructions and TSB
RCRIT-20V172-1514.pdf 203.994KB
Loading...
ISSUED Owner Notification Letter(Part 577)
RCONL-20V172-4346.pdf 507.254KB
Loading...
Recall 573 Report – Amendment 5
RCLRPT-20V172-2337.PDF 215.601KB
Loading...
Defect Notice 573 Report
RCLRPT-20V172-8540.PDF 214.485KB
Loading...
Recall 573 Report – Amendment 1
RCLRPT-20V172-1849.PDF 215.547KB
Loading...
Recall Acknowledgement
RCAK-20V172-9300.pdf 244.786KB
Loading...
Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification – Welding of Rear Crossmember
RCMN-20V172-6930.pdf 169.929KB
Loading...
Recall 573 Report – Amendment 6
RCLRPT-20V172-6399.PDF 215.605KB
Loading...
ISSUED Owner Notification Letter(Part 577)- Phase 2 – GLS
RCONL-20V172-0272.pdf 507.496KB
Loading...
Remedy Instructions and TSB
RCRIT-20V172-2171.pdf 204.603KB
Loading...
Recall Quarterly Report #2, 2020-4
RCLQRT-20V172-5403.PDF 211.242KB
Loading...
Recall Quarterly Report #1, 2020-3
RCLQRT-20V172-0099.PDF 211.139KB
Loading...
Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification – Replace Rear Crossmember – Phase 2
RCMN-20V172-8556.pdf 367.823KB
Loading...
Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Welding of Rear Crossmember
RCMN-20V172-1326.pdf 170.406KB
Loading...
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V172&docType=RCL
- SYNERGIC CONTROL: The recommend current and wire feeding speed will be automatically matched after selected diameter of the welding wire(you can choose .030"/.035"/.040" flux core wire). The MIG welder is easier for beginners or those that are learning to weld and want to make small repairs around the house.
- 3-IN-1 WELDER: 3 welding modes Flux Core Gasless MIG/ Lift TIG/ MMA meet your different requirements (Need to buy extra Lift tig torch). Adjust the current and 10-speed variable feed controls for perfectly managed flux-cored welding of carbon steel, stainless or even thicker steel, Ideal for home DIY, outdoor repairs, rusty metal, farm and road equipment, and maintenance and repairs.
- SAFETY PROTECTION: The welder comes with an attached MIG torch and power cable, you can weld after unpacking the box, it’s convenient to use. Built-in over-current protection, over-load protection, overheating, and over-voltage function that extend the lifespan of the machine.
- PORTABLE AND COMPACT: The machine weighs only 11.79 pounds, and you can freely carry it anywhere with a handle or shoulder strap. Package includes 1* MIG130 Welder, 1* MIG Torch, 1*Ground Clamp, 1* Electronic Holder, 1* .030"/2lb Flux Cored Wire,1* 0.8/.030" conductive Nozzle,1* 0.9/.035" conductive Nozzle,1* Brush&Hammer,1* User Manual.
- HIGH QUALITY: Every single of our welder machines passed various authoritative Laboratory tests in simulating extremely harsh environments before leaving our ARCCAPTAIN factory that conforms to the high standards. Please relax to start welding.
- [MORE POWERFUL] Up to 135 Amp output allows you to weld mild steel up to 2/5” in the plate. Suitable for 2LB .030” & .035” flux core wire.
- [MULTI-PROCESS] 3-in-1 Welder, capable of Gasless MIG/Stick/Lift TIG. (need to buy an extra lift TIG torch) Meets your various welding needs.
- [DIGITAL DISPLAY] Advanced digital display, increases the visual clarity and improves the efficiency of the operation.
- [SYNERGIC CONTROL] When adjusting the wire feeding speed, the voltage will be automatically matched. Suitable for beginners and professionals.
- [SAFETY FIRST] Automatic compensation for voltage fluctuation, over current protection, over load protection.
- WELD ANYWHERE: Plug in the Weld-Pak 90i MIG wire feed welder anywhere 120V input power is available; It's designed to use with flux-cored welding wire (1/4” max thickness) or solid MIG wire (3/16" max thickness)
- ACCESSORIES INCLUDED: The machine comes with a full list of accessories including a welding gun, nozzle, contact tip, work cable and clamp; Metal case provides protection from the elements
- LIGHT & PORTABLE: Ideal for maintenance and mobile welders, thanks to its small and lightweight (15 lbs) inverter design and shoulder strap for portability; A good choice for professionals but it’s an easy to use welder for beginners too
- SMOOTH & EASY OPERATION: Has simple control with two knobs for wire speed and voltage; Inverter power source makes it more efficient to operate and provides smoother weld characteristics compared to traditional welders
- PERFECT FOR SMALL WELD JOBS: This machine is best for DIY projects, hobbyists, home repairs and more; Infinite welding voltage allows fine-tuning of weld characteristics
- 6 in 1 Welding Machine: The multi-function welding machine included Gas/Solid Wire MIG, Gasless Flux Core MIG, Stick/MMA, Spot welding, Lift TIG, spool gun compatible (tig gun and spool gun not included,WP-17V-35,LBT150).
- MIG Synergic Control: When you selecting wire diameter and gas material,the welder will automatically match recommended current and wire feed speed.So, it’s very easy for beginners.Also, if you are experienced welder, you can adjust the welding current according to your personal welding habit.
- Can Weld Aluminum:This Multi MIG welder can weld various of metals,It can not only weld stainless steel,alloy steel,iron but also can weld aluminum.It has two ways to weld aluminum, to install the teflon wire feed tube or use spool gun.
- Wide Application:Various Welding Wire Suitable,suitable for all kinds of welding requirements .023”/.030”/.035” solid wire, .023”/.030”/.035” flux core wire,.035”/.040”/.045” aluminum wire.
- Powerful And Safe Machine:This 250A Welding machine can weld mild up to 14.0mm plate,equipped with overload / over-voltage/over-current/overheating system,feel free to use,it’s very safe.
- 4 in 1 Welding Machine:This is a multifunctional welding machine,suitable for MMA, Lift TIG, flux MIG, gas MIG,4 welding modes for you to choose.
- Synergic Control: Adjusting the amperage or choosing different wire thicknesses,the voltage and wire feeding speed will automatically change.Even a beginner can easily use it.
- Gas/Gasless Welding: You can choose Flux Core Wire(Gasless) or Solid Wire(Gas). This Welder Can handle 2 lb and 10 lb rolls of wire 0.8mm~1.0mm Flux Core Wire/Solid Wire, MAX Welding Thickness 8.0mm.
- Lift TIG/ARC Welding: Lift TIG available,TIG Torch fits WP17V, not included in the package.TIG Welding thickness 1.0MM-8.0MM, Suitable for thin work-pieces such as stainless steel, alloy steel, carbon steel etc.Arc Welding fits rods E6013.
- Powerful And Safe Machine:This 200A Welding machine can weld mild up to 8.0mm plate,equipped with overload and overheating system,feel free to use,it’s very safe.
- 【Powerful 3-In-1 Welder】Composed with Flux MIG (FCAW), Lift TIG (GTAW) and Stick/MMA (SMAW), our powerful 3-in-1 welding machine meets your requirement for different welding situations like home DIY, outdoor maintenance and repairs, etc. (NOTE: the lift tig torch is not included)
- 【Synergic Control】Equipped with precise data, this flux core welder will automatically match the most suitable voltage, current and wire feeding speed based on your sheet thickness, which is quite friendly for both professional welding worker and beginner.
- 【Safe & Intelligent】Features overheat and overload protection, our MIG welder will automatically shut off while overheated, and the built-in fan will consistently cool down your welder for 1-2 mins after shutdown. Additionally, the intelligent IGBT technology helps the welder reduce energy loss and works more efficiently.
- 【Set Includes】To spend you less money and bring you more convenience, our 3-in-1 welder set includes a solar powered auto darkening welding helmet (viewing size: 3.66"x1.69"), a pair of 932°F/500℃ heat resistant leather welding gloves and a roll of E71T-GS .030" flux core welding wire with 2-pound spool.
- Intelligent LCD panel provides welding data display and helps you read it clearly.
- Up to 135A output current that can weld mild steel up to 1/8 inch (3.0mm) plate.Suitable for .030” & .035” flux core welding wire.
- Multi-functions in one machine,can be used to Flux MIG / Stick /Lift TIG(need buy extra Lift TIG Torch, not included)
- Synergic control, the wire feeding speed can be adjusted according to your needs.
- Powered by standard 110V household voltage.
- 【Synergy & Compact】 HITBOX MIG welder comes with One-Knob intelligent control system. The welding machine automatically compensates and adjusts the welding current, allowing for a perfect weld. One-Knob controls the speed and current of the flux core welder. Lightweight and compact design is comfortable to hold and easy to carry around.
- 【Adjustable welding speed】 HBM200 display rated output current: 200A（. Output current range: 30-200A. Duty cycle: 30%-140 A at 40°C. The welder has a current adjustment button; adjust the current variable feed control to perfectly manage flux cored welding of thin steel, stainless steel or even thicker steel. Note: The actual welding current effect is 140A.
- 【Safety protection】 HITBOX flux core welding machine has built-in overcurrent, overvoltage and overheating protection. The welding equipment will automatically shut down in case of overheating and overload. The fan cooling system in operation reduces dust entering the machine and extends its service life
- 【Package Content】HITBOX inverter welder includes welding accessories: 1X MIG welding machine, 1X split welding gun, 1 X electrode holder, 1X grounding clamp, 1X brush, 2X nozzles, 1X 0.5KG Flux wire.
- 【Professional Services】HITBOX offer 2-year warranty.If you are not satisfied with your purchase, please feel free to consult our customer service team through the order number. Trust our high quality and unique customer service.
- 2 in 1 Multiprocess Welder: There are two welding modes: Flux Core Gasless MIG/ MMA, meeting your different requirements.It can be used with a wide variety of metals and alloys.Suitable for home users, DIY craft enthusiasts, outdoor repairs, rusty metal, farm work.
- MIG Synergic Control:The welding voltage and wire feed speed will be automatically matched after selected diameter of the welding wire.Even beginners can use it easily.If you are experienced welder, you can also use manual MIG, adjust the voltage and current according to your welding habits.
- Powerful And Safe Machine:This 130A Welding machine can weld mild up to 4.0mm plate.Big enough to handle 2.2 pounds rolls of wire.Also equipped with overload and overheating system,feel free to use,it’s very safe.
- Portable Design:It is lightweight and compact design, with a comfortable hand grip that makes it easy to carry wherever you want. It only weighs 9 lb, so you can effortlessly take it as far as you can.
- Package Includes:The accessories are very complete, when you get the package,you can weld right away.130 MIG welder; MIG torch; Electrode holder;Ground clamp; Welding mask; Brush;0.5kg 0.8mm flux cored wire;Gloves,.030”/.035”contacts tips&nozzles.
- 【EASY TO USE】: The welding machine has included with voltage control knob,wire speed adjustment knob and with synergic control, automatic change of the voltage & wire feeding speed by adjusting the amperage or choosing different thicknesses. Even beginners can use it easily.
- 【POWERFUL AND SAGE WELDER MACHINE】: This 130A Welding machine can weld mild up to 3.0mm plate,equipped with overload and overheating system,feel free to use,it’s very safe.Big enough to handle 2.2 pound rolls of wire.
- 【PORTABLE DESIGN】: Lightweight and compact design, with a comfortable hand grip that makes it easy to carry wherever you want; It only weighs 8.6 lbs., so you can effortlessly take it as far as you can.
- 【WIDE APPLICATIONS】: It can be used with a wide variety of metals and alloys. Suitable for home users, DIY craft enthusiasts, beginners and small projects.
- 【PACKAGE INCLUDES】: 130 MIG welding machine; Mig torch; Ground clamp; Brush&Hammer; 1lb .030" flux cored welding wire; Contact Tip*2.
Last update on 2024-07-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
