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March 20, 2020 NHTSA CAMPAIGN NUMBER: 20V172000
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 20V172
Manufacturer Mercedes-Benz
USA, LLC.
Components STRUCTURE
Potential Number of Units Affected 224
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020060013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Welding of Rear Crossmember MY20 167, X 167 (GLE-Class, GLS-Class) | DATE: March 27, 2020 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Welding of Rear Crossmember | |
| TBA | 20V172 | 20P2197236 | ||
| This is to notify you of a new Recall Campaign regarding the welding of the rear crossmember in 224 Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on March 27, 2020. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are not yet available. An additional notification will be sent once parts are available. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class, GLS-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 224 | |||
| Total Vehicles in Dealer Inventory | 4 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. | ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customers will be notified of the recall via interim letter on 4/3/2020. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
IMPORTANT SAFETY RECALL
This INTERIM notice applies to your vehicle, VIN:
Replace Rear Crossmember
NHTSA Recall # 20V172
April, 2020
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your
What is the Concern?
In certain MY 2020 GLE-Class ( 167 platform) and GLS-Class (X 167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users.
An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles.
Unfortunately, the parts to remedy this are not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.
Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool, on our MBUSA.com website, now offers a search function that will indicate whether a vehicle has been subject to a www.MBUSA.com/recall.
If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington , D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327- 4236 (TTY 1-800-424-9153); or go to http:/ /www.safercar.gov.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Replace Rear Crossmember – Phase 1 MY20 167 (GLE-Class) | DATE: July 10, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | July 10, 2020 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Replace Rear Crossmember – Phase 1 | |
| 2020060013 | 20V172 | 20P6490004 | ||
| This is to notify you of a Recall Campaign Launch regarding the welding of the rear crossmember in 179 Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “OPEN” on July 10, 2020. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are available and can be ordered as necessary. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 179 (Phase 1) | |||
| Total Vehicles in Dealer Inventory | 1 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired. | ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letter will be mailed on July 17, 2020 | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2020060013, July 2020
Phase 1 (GLE)
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLE-Class (167 platform) Model Year 2020 Welding of Rear Crossmember / Phase 1 |
Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. An authorized Mercedes- Benz dealer will replace the rear crossmember on the affected vehicles.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 179 vehicles are involved.
Order No. P-RC-2020060013
Procedure
- Replace crossmember (A, figure 1) for rear bumper (AR88.20-P-2250ME).
Replace nuts (B, figure 1).
Figure 1
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1* | Rear end crossmember (GLE) | A 167 610 99 00 |
| 8 | Nut for mounting rear-end crossmember | N 000000 008269 |
*parts must be verified in XPPI by VIN
Warranty Information
Operation: Replace crossmember for rear bumper (02-1572)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 64 900 04 7 | 02-1572 | 1.3 |
Note
Operation Number labor times are subject to change.
P-RC-2020060013
IMPORTANT SAFETY RECALL 2020060013
This notice applies to your vehicle, VIN:
Replace Rear Cross Member
NHTSA Recall # 20V172
July, 2020
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
2020060013
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | In certain MY 2020 GLE-Class and GLS-Class vehicles, the welds on the rear cross member might not meet current production specifications. When the rear-towing eye is used for towing, cracks might occur in the weld seams, which could lead to the rear cross member detaching from the vehicle, increasing the risk of a crash for other road users.
|
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will replace the rear cross member on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 2 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to have the rear cross member replaced under Recall Campaign # 2020060013.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Impacts from COVID-19. Your health and safety remain our top priority. The Mercedes-Benz |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Replace Rear Crossmember – Phase 2 MY20 167, X 167 (GLE-Class, GLS-Class) | DATE: September 4, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | September 4, 2020 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Replace Rear Crossmember – Phase 2 | |
| 2020060013 | 20V172 | 20P6490004 | ||
| This is to notify you of a Recall Campaign Launch regarding the welding of the rear crossmember in 224 Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 4, 2020. | ||||
|
Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles. | |||
| Parts | Parts are available and can be ordered as necessary. | |||
|
Vehicles Affected | ||||
| Vehicle Model Year(s) | 2020 | |||
| Vehicle Model | GLE-Class, GLS-Class | |||
|
Vehicle Populations | ||||
| Total Recall Population | 179 (Phase 1) + 45 (Phase 2) | |||
| Total Vehicles in Dealer Inventory | 4 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. | ||||
|
Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letter for Phase 2 will be mailed on September 11, 2020 | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2020060013, July 2020
Phase 2 date 9/4/2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLE-Class (167 platform) and GLS-Class (X167 platform) Model Year 2020 Welding of Rear Crossmember / Phase 2 |
Mercedes-Benz AG, (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on and GLS-Class (X167 platform) certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the tensile strength of the welds on the rear crossmember might not meet current production specifications. When the rear towing eye is used for towing, cracks might occur in the weld seams which could lead to the rear crossmember detaching from the vehicle, increasing the risk of a crash for other road users. An authorized Mercedes-Benz dealer will replace the rear crossmember on the affected vehicles.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 224 vehicles are involved.
Order No. P-RC-2020060013
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Procedure
- Replace crossmember (A, figure 1) for rear bumper (AR88.20-P-2250ME).
Replace nuts (B, figure 1).
Figure 1
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1* (as required) | Rear end crossmember (GLE) | A 167 610 99 00 |
| 1* (as required) | Rear end crossmember (GLS) | A 167 610 39 03 |
| 8 | Nut for mounting rear-end crossmember | N 000000 008269 |
*parts must be verified in XPPI by VIN
Warranty Information
Operation: Replace crossmember for rear bumper (02-1572)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 64 900 04 7 | 02-1572 | 1.3 |
Note
Operation Number labor times are subject to change.
P-RC-2020060013
IMPORTANT SAFETY RECALL 2020060013
This notice applies to your vehicle, VIN:
Replace Rear Cross Member
NHTSA Recall #20V172
September, 2020
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
2020060013
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020 GLE-Class and GLS-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | In certain MY 2020 GLE-Class and GLS-Class vehicles, the welds on the rear cross member might not meet current production specifications. When the rear-towing eye is used for towing, cracks might occur in the weld seams, which could lead to the rear cross member detaching from the vehicle, increasing the risk of a crash for other road users. |
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will replace the rear cross member on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 2 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to have the rear cross member replaced under Recall Campaign # 2020060013. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBUSA.com website offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | GLE350 | 2020 |
| MERCEDES-BENZ | GLE450 | 2020 |
| MERCEDES-BENZ | GLS450 | 2020 |
19 Associated Documents
Recall 573 Report – Amendment 4
RCLRPT-20V172-1285.PDF 215.564KB
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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Replace Rear Crossmember – Phase 1
RCMN-20V172-1778.pdf 365.516KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V172-9095.pdf 593.876KB
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Recall 573 Report – Amendment 2
RCLRPT-20V172-8247.PDF 215.516KB
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Recall 573 Report – Amendment 3
RCLRPT-20V172-6099.PDF 215.558KB
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Remedy Instructions and TSB
RCRIT-20V172-1514.pdf 203.994KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V172-4346.pdf 507.254KB
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Recall 573 Report – Amendment 5
RCLRPT-20V172-2337.PDF 215.601KB
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Defect Notice 573 Report
RCLRPT-20V172-8540.PDF 214.485KB
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Recall 573 Report – Amendment 1
RCLRPT-20V172-1849.PDF 215.547KB
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Recall Acknowledgement
RCAK-20V172-9300.pdf 244.786KB
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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification – Welding of Rear Crossmember
RCMN-20V172-6930.pdf 169.929KB
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Recall 573 Report – Amendment 6
RCLRPT-20V172-6399.PDF 215.605KB
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ISSUED Owner Notification Letter(Part 577)- Phase 2 – GLS
RCONL-20V172-0272.pdf 507.496KB
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Remedy Instructions and TSB
RCRIT-20V172-2171.pdf 204.603KB
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Recall Quarterly Report #2, 2020-4
RCLQRT-20V172-5403.PDF 211.242KB
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Recall Quarterly Report #1, 2020-3
RCLQRT-20V172-0099.PDF 211.139KB
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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification – Replace Rear Crossmember – Phase 2
RCMN-20V172-8556.pdf 367.823KB
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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Welding of Rear Crossmember
RCMN-20V172-1326.pdf 170.406KB
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Latest Recalls Documents
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- DIGITAL DISPLAY: The advanced digital display revolutionizes the welding interface, offering enhanced clarity and operational efficiency. Monitor the real-time current during welding for precise control.
- LIGHT&PORTABLE: Weighing just 11.4 lbs, this lightweight and compact welder is a breeze to transport, making it the perfect companion for on-the-go welding projects with its carrying handle.
- 3-IN-1 welder: The MIG145 MIG welder has multi-function for Gas/Gasless MIG, Lift TIG and Stick. Maximum current is 145 amps, supporting gasless flux-cored mig wire and solid mig wire, and can use 0.030"/0.035"/0.040" flux core wire size, 0.030" solid wire size. The flux core welder excels in welding stainless steel, carbon steel, and even thicker steel, meeting diverse welding needs.
- Digital Screen Display: We design this MIG welding machine with full new technology. MIG welder 110v/220v with LED digital screen display voltage, current, and other parameters. You do not need to remove the helmet to assess the equipment status. You can make real-time adjustments, enhancing efficiency and accuracy.
- Synergic Control: The 3 in 1 welder adopts IGBT and integrated wire feed technology to automatically match the recommended voltage and wire feed speed (current). At the same time, the user can also press the adjustment knob to individually adjusted the voltage±3V, making it accessible to both beginners and professionals.
- 110/220V Dual-Voltage: The gasless mig welder supports 110/220V dual voltage, automatically identifying the input voltage, and clearly display through the front panel indicator. This design enables the MIG welder to work seamlessly in different power environments, providing greater convenience and applicability.
- Portable & Powerful: The MIG welder weighs just 13.7 pounds, MIG torch is 8.2 ft long (Included torch head and internal wire feed length) and comes with a shoulder strap for easy carrying and outdoor use. Package includes 1×MIG145 MIG welder machine, 1×MIG torch, 1×Earth clamp, 1×Stick holder, 1×0.040" Flux cored wire, 1×0.030" Solid wire, 1×0.030"/0.035"/0.040" Contact tip, 1×0.030"/0.035" Wire feed rollers, 1×2 meters gas hose, 1×220V to 110V Wire adapter, 1×Shoulder strap, 1× User manual.
- 【Powerful 3-in-1 Welding Machine】 BESTMIG FLUX-135 offers robust output with a true current of 135A, capable of welding materials up to 1/8 inch thick. Enjoy versatile functionality with MIG, Lift TIG, and Stick welding capabilities for various applications.
- 【Comprehensive Accessory Kit Included】 Unlike many competitors, our welder comes fully equipped with essential accessories: ground clamp, electrode holder, and welding gun. Additionally, we include a user-friendly Auto-Darkening welding helmet (convertible to goggles) and high-quality leather gloves for maximum safety and convenience.
- 【Designed for Beginners】 MIG FLUX-135 is perfect for novice welders, featuring an all-in-one digital technology that automatically adjusts parameters based on your current settings. Easy setup allows you to start welding right away—simply load the wire spool, connect the gun, plug in, and you're ready to go without complicated gas setups.
- 【Versatile Applications Across Materials】 Compatible with gasless flux-cored MIG wire from 0.030” to 0.040”, the BESTMIG welder is suitable for stainless steel, carbon steel, and thicker metal projects. Ideal for both beginners and experienced users in home workshops, DIY projects, or factory settings.
- 【Reliability & Versatility】 BESTMIG welder features cutting-edge digital control technology with an intuitive interface for precise operation. Its full-color LED display allows real-time monitoring of welding parameters, while integrated wire feeding technology automatically adjusts voltage and feed speed, enhancing performance and reducing spatter for cleaner welds.
- POWERFUL 6-IN-1 MIG WELDER: The multi-process welding machine that included Gas/Solid Wire MIG(GMAW), Gasless Flux Core MIG(FCAW), Stick/MMA, Spot welding, Lift TIG, spool gun connector optional (tig gun and spool gun not included). Suitable for all kinds of welding requirements .023”/.030”/.035” solid wire, .023”/.030”/.035” flux core wire, .035”/.045” aluminum wire. （.023”, .045” rollers need to buy separately)
- SYNERGIC MIG: Digital control and automatically match the recommend current and wire feeding speed when selecting the diameter of welding wire and gas material, also you can adjust the welding current according to your welding habit. Easy to work with beginners or professional welders. Cooling fan that runs only when it's needed so no constant buzzing sounds.
- MULTI-FUNCTIONAL WELDER: The MIG welder features some special functions that included adaptive crater, burn-back adjustment and pre-flow/post-flow, which improve your welding efficiency. 2T/4T 2 welding way meets your needs. Store 10 preset settings: can set 10 groups of parameter data for each welding mode, it’s more convenient to start the next welding job.
- REVOLUTIONARY LARGE LED DISPLAY: Exclusive human-computer Interaction LED screen design, provides you with accurate data display and makes you read easier and more clear without taking off your helmet. Easy to carry with a handle or shoulder strap(included), perfect for outdoor maintenance, farm, road equipment, and home DIY.
- HIGH QUALITY: Every single of our welder machines passed various authoritative Laboratory tests in simulating extremely harsh environments before leaving our ARCCAPTAIN factory that conforms to the high standards. We take care of our customer’s safety based on VRD, over current/over voltage/over current/over-load/overheating protection function. [NOTE: DO NOT power on until the screen turns off and the fan stops]
- WELD ANYWHERE: Plug in the Weld-Pak 90i MIG wire feed welder anywhere 120V input power is available; It's designed to use with flux-cored welding wire (1/4” max thickness) or solid MIG wire (3/16" max thickness)
- ACCESSORIES INCLUDED: The machine comes with a full list of accessories including a welding gun, nozzle, contact tip, work cable and clamp; Metal case provides protection from the elements
- LIGHT & PORTABLE: Ideal for maintenance and mobile welders, thanks to its small and lightweight (15 lbs) inverter design and shoulder strap for portability; A good choice for professionals but it’s an easy to use welder for beginners too
- SMOOTH & EASY OPERATION: Has simple control with two knobs for wire speed and voltage; Inverter power source makes it more efficient to operate and provides smoother weld characteristics compared to traditional welders
- PERFECT FOR SMALL WELD JOBS: This machine is best for DIY projects, hobbyists, home repairs and more; Infinite welding voltage allows fine-tuning of weld characteristics
- 6 in 1 Welding Machine: The multi-function welding machine included Gas/Solid Wire MIG, Gasless Flux Core MIG, Stick/MMA, Spot welding, Lift TIG, spool gun compatible (tig gun and spool gun not included,WP-17V-35,LBT150).
- MIG Synergic Control: When you selecting wire diameter and gas material,the welder will automatically match recommended current and wire feed speed.So, it’s very easy for beginners.Also, if you are experienced welder, you can adjust the welding current according to your personal welding habit.
- Can Weld Aluminum:This Multi MIG welder can weld various of metals,It can not only weld stainless steel,alloy steel,iron but also can weld aluminum.It has two ways to weld aluminum, to install the teflon wire feed tube or use spool gun.
- Wide Application:Various Welding Wire Suitable,suitable for all kinds of welding requirements .023”/.030”/.035” solid wire, .023”/.030”/.035” flux core wire,.035”/.040”/.045” aluminum wire.
- Powerful And Safe Machine:This 250A Welding machine can weld mild up to 14.0mm plate,equipped with overload / over-voltage/over-current/overheating system,feel free to use,it’s very safe.
- 【EASY TO USE】: The welding machine has included with voltage control knob,wire speed adjustment knob and with synergic control, automatic change of the voltage & wire feeding speed by adjusting the amperage or choosing different thicknesses. Even beginners can use it easily.
- 【POWERFUL AND SAGE WELDER MACHINE】: This 130A Welding machine can weld mild up to 3.0mm plate,equipped with overload and overheating system,feel free to use,it’s very safe.Big enough to handle 2.2 pound rolls of wire.
- 【PORTABLE DESIGN】: Lightweight and compact design, with a comfortable hand grip that makes it easy to carry wherever you want; It only weighs 8.6 lbs., so you can effortlessly take it as far as you can.
- 【WIDE APPLICATIONS】: It can be used with a wide variety of metals and alloys. Suitable for home users, DIY craft enthusiasts, beginners and small projects.
- 【PACKAGE INCLUDES】: 130 MIG welding machine; Mig torch; Ground clamp; Brush&Hammer; 1lb .030" flux cored welding wire; Contact Tip*2.
- 【UPGRADED 2 IN 1 MULTIPROCESS WELDER】The AWT welding machine 110v offers 2 processes: Flux Core/gasless MIG and MMA/Stick to meet your different requirements. Our MIG welder perfect for DIY projects, home repairs, farm work, automotive applications and construction sites.
- 【SYNERGIC CONTROL & EASE OF USE】Take advantage of synergic control, mig welder automatically optimize welding parameters based on wire diameter(.030"/.035" flux). You can also use the manual MIG to adjust the current according to your usage habits. The best choice for beginners or professional welder.
- 【SAFE & POWERFUL MACHINE】Up to 140A output current and 110v voltage, flux core welding machine can weld up to 5/32"(4.0mm) mild steel. Stick welding process can handle E6013 electrode. To ensure Max safety during operation, mig welder is equipped with VRD, over-current overload and overheating protection system. Metal case provides protection from the elements.
- 【PORTABLE & WIDE APPLICATION】Thanks to its compact and lightweight (9 lbs) design, make welding machine more portable that can be carried anywhere with a handle or shoulder strap. Ideal for maintenance and mobile welders. Welding fence, automotive exhaust pipe, metal crafts and more.
- 【Support & Assistance】: You can get 2 years of coverage and 24-hour customer support. If you have any questions about the MIG welder, please feel comfortable reaching out to us. We will do our utmost to assist you.
- 𝟑 𝐢𝐧 𝟏 𝐖𝐞𝐥𝐝𝐢𝐧𝐠 𝐌𝐚𝐜𝐡𝐢𝐧𝐞: The MIGVAN M-140 MIG welder is suitable for three welding modes: gasless flux-cored MIG, Lift TIG and stick. With a maximum output current of 140 amps, it can be used with .030"/.035"/.039" flux core wire. It can weld stainless steel, carbon steel, and even thicker steel perfectly, which can easily deal with the use scenarios such as machinery repair, yard repair, home repair, and DIY metal crafts.
- 𝐌𝐨𝐫𝐞 𝐒𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐃𝐮𝐫𝐚𝐛𝐥𝐞: The main board of this welding machine is designed with an 8-layer structure and equipped with high-performance electronic components. The insulating resin covering the surface layer achieves perfect performance in insulation, moisture-proof, dust-proof, and line shielding so that you can get a more stable performance as well as a more durable use experience in the process of soldering.
- 𝐋𝐚𝐫𝐠𝐞 𝐋𝐄𝐃 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐃𝐢𝐬𝐩𝐥𝐚𝐲: The gasless MIG welder is equipped with a 3.54-inch LED digital display, which has higher brightness, wider viewing angle, longer service life, and lower power consumption than ordinary LCD digital displays. You can easily assess the status of the machine even in the sun or without removing the welding helmet.
- 𝐒𝐲𝐧𝐞𝐫𝐠𝐢𝐜 𝐂𝐨𝐧𝐭𝐫𝐨𝐥: The flux core welding machine adopts the latest synergistic control technology, which can intelligently match the recommended voltage and wire feeding speed by selecting the wire diameter and welding current. With the V-Adj mode of the PARM button, the voltage can be adjusted in the range of +3V or -3V for better welding performance.
- 𝐒𝐚𝐟𝐞𝐭𝐲 𝐅𝐢𝐫𝐬𝐭: Safety protection is our greatest concern, we through the structural design of the motherboard, the specifications of the electronic components to choose and rigorous testing, so that it has a better performance in overheating protection, overcurrent protection, overvoltage protection, and overload protection performance so that the user can be safer to use it.
- Great For TIG, MIG, MMA and GRIND
- Viewing Size 3.64"X1.67" with 2 Premium Sensors, switches from light to dark in 1/30000 sec
- Better clarity, True color view - 1/1/1/1 Optical Clarity
- Cheater Lens / Magnifying Lens Compatible Design
- Replaceable CR2450 battery, increases battery life. Superior comfort with the pivot style headgear
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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