Loss of Electric Power Steering Assist – 2019 Mercedes-Benz GLC300

NHTSA Campaign Number: 18V840
Manufacturer Mercedes-Benz USA, LLC.
Components STEERING
Potential Number of Units Affected 7

 

Loss of Electric Power Steering Assist

A loss of electric power steering assist can increase the risk of a crash.

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.

 

Remedy

MBUSA will notify owners, and dealers will replace the steering unit, free of charge. An interim letter will be mailed beginning

January 25, 2019 to notify owners of the issue. A second letter will be mailed once remedy parts are available. Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall


Recall Acknowledgement

December 10, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V840-3980.pdf

Download (PDF, 272KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V840&docType=RCL


 

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