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February 16, 2024 NHTSA CAMPAIGN NUMBER: 24V115000
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
NHTSA Campaign Number: 24V115
Manufacturer Mercedes-Benz
USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 31,848
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2024030008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
March 21, 2024
2024030008
Replace Main Fuse Box(es)
This is to notify you of the Recall Campaign Launch to replace the main fuse box(es) on 31,848 Model Year (“MY”) 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 21, 2024.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles, certain 80A fuses which were installed might not meet production requirements. As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. The vehicle might also lose propulsion without warning, and restraint functions or the instrument cluster might be impaired, which could increase the risk of a crash or injuries. In addition, a risk of fire cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the respective main fuse box(es) on the affected vehicles.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on March 29, 2024.
Customer Reimbursement
Customer reimbursement is not being offered for this campaign.
Replace Fuse Box(es)
Work Procedure A
For models 192, 206, 214, 223, 232, 236, and 254
1. Disconnect ground line of 12 V battery (Figure 1).
Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.
2. Remove floor mat, remove trim (Figure 2, A) from A-pillar / passenger door sill panel, and fold back floor covering on right front footwell.
3. Unscrew nuts (Figures 3, A) of interior prefuse box cover and remove the cover.
For model 232: Unscrew fuse box holder support (Figure 4, A) covering prefuse box (Figure 4, B), place to one side keeping electrical lines connected.
4. Replace interior compartment prefuse box (F150/2).
For basic data on models 192 and 232, see AR54.15-P-1350SLY.
For basic data on model 223, see AR54.15-P-1350S.
For basic data on models 206, 214, 236, and 254, see AR54.15-P-1350WT.
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.
5. Re-connect ground line of 12 V battery.
6. Read out and erase fault memory.
Replace Fuse Box(es)
Work Procedure B
For models 294, 295, 296, and 297; non-AMG models.
1. Disconnect ground line of 12 V battery.
Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.
2. Remove trim on A-pillar / door sill panel.
3. Replace interior prefuse box (F150/7).
For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.
Step 1 – Remove floor covering on front passenger side, see:
AR68.80-P-0008EQD for 294 and 296
AR68.80-P-0008EQS for 295 and 297
To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D)
in front of the center console must be partially removed.
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.
Positive lines are secured with additional cable ties.
4. Connect ground line of 12 V battery.
5. Read out and erase fault memory.
Replace Fuse Box(es)
Work Procedure C
WARNING – HV training required / HV power down must be performed by certified technician
For models 294, 295, 296, and 297; only AMG models.
On AMG-EQ models, front prefuse box in the major assembly compartment is replaced in addition to the interior prefuse box.
1. Remove trim on A-pillar / door sill panel.
2. Replace interior prefuse box (F150/7).
For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.
Step 1 – Remove floor covering on front passenger side, see:
80-P-0008EQD for 294 and 296
80-P-0008EQS for 295 and 297
To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D) in front of the center console must be partially removed (see Work Procedure B).
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Positive lines are shape-coded to match the prefuse box and cannot be mixed up.
Positive lines are secured with additional cable ties.
3. Replace front prefuse box (F150/3).
Pay close attention that High Voltage electrical connectors for DC/DC converter are clean and free from coolant Recommend performing Step 4.2 prior to 4.1 of AR54.15-P-1330EQS to aid in removal of DC/DC converter.
NOTE: For AR54.15-P-1330EQS Step 5; disconnect electrical connections first, then unclip from bracket (Figure 8).
4. Re-connect ground line of 12 V battery.
5. Read out and erase fault memory.
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1 | Interior prefuse box | * |
| 1 | Front major assembly compartment prefuse box ONLY 294-AMG, 295-AMG, 296-AMG, 297-AMG | * |
| As required | Cable tie Only required for models 294, 295, 296, 297 | A 000 995 90 06 |
* Prefuse boxes must be determined according to the vehicle identification number via XENTRY Portal Parts Information.
* The required interior prefuse box can be found in the XENTRY Parts Information under main group 54 electrical equipment and instruments in picture chart 058 – control units / fuse boxes / relays in the vehicle interior and picture number (560 – models 206, 223, 232, 254), (400 – model 214), (30 – model 236), (550 – model 294), (530 – models 295, 296, 297).
*The required front prefuse box can be found in XENTRY Parts Information under main group 54 electrical equipment and instruments in picture chart 054 – control units / fuse boxes / relays in engine compartment – number 280.
Old parts must be scrapped on site and must not be reused.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
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Chronology :
In September 2023, MBAG launched initial investigations based on internal quality analyses. In those cases, a specific fuse did not operate as required leading to a non-starting vehicle. Previous instances indicated that the phenomenon observed only occurred prior to leaving the plant and therefore vehicles in the field were not affected. However, the investigation concluded that an impaired fuse could also fail over the vehicle lifetime. At that time, MBAG was still only aware of non-starting vehicles in the production plant related to this issue.
To investigate the issue further, MBAG reviewed field cases to identify potentially similar customer reports. From October 2023 onwards, on the basis of this review, MBAG retrieved potentially affected parts from the field to conduct further examinations. Those were conducted together with its supplier and included various setups including X-Ray tests. The retrieval of all relevant parts had been completed in December 2023.
In parallel, through late 2023 and early 2024, investigations were initiated to determine potential consequences of the issue described. Those investigations included the identification of a large number of systems directly and indirectly connected to the fuses.
On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.
36 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | AMG C43 | 2023-2024 |
| MERCEDES-BENZ | AMG C63E S | 2024 |
| MERCEDES-BENZ | AMG EQE | 2023 |
| MERCEDES-BENZ | AMG EQS | 2023-2024 |
| MERCEDES-BENZ | AMG SL43 | 2023-2024 |
| MERCEDES-BENZ | AMG SL55 | 2023 |
| MERCEDES-BENZ | AMG SL63 | 2023-2024 |
| MERCEDES-BENZ | C300 | 2023-2024 |
| MERCEDES-BENZ | CLE300 | 2024 |
| MERCEDES-BENZ | CLE450 | 2024 |
| MERCEDES-BENZ | E350 | 2024 |
| MERCEDES-BENZ | E450 | 2024 |
| MERCEDES-BENZ | EQE350 | 2023-2024 |
| MERCEDES-BENZ | EQE500 | 2023-2024 |
| MERCEDES-BENZ | EQS450 | 2023-2024 |
| MERCEDES-BENZ | EQS580 | 2023-2024 |
| MERCEDES-BENZ | GLC300 | 2023-2024 |
| MERCEDES-BENZ | S500 | 2023 |
| MERCEDES-BENZ | S580 | 2023-2024 |
| MERCEDES-BENZ | S580E | 2023-2024 |
| MERCEDES-MAYBACH | S580 | 2023-2024 |
| MERCEDES-MAYBACH | S680 | 2023-2024 |
8 Associated Documents
Recall Acknowledgement
RCAK-24V115-1932.pdf 772.429KB
Defect Notice 573 Report
RCLRPT-24V115-6656.PDF 228.109KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V115-4849.pdf 141.895KB
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Manufacturer Notices(to Dealers,etc)
RCMN-24V115-0786.pdf 2203.936KB
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Remedy Instructions and TSB
RCRIT-24V115-2184.pdf 2074.239KB
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Recall 573 Report- 04/05/2024
RCLRPT-24V115-8132.PDF 228.047KB
Recall 573 Report- 04/05/2024
RCLRPT-24V115-4723.PDF 228.047KB
ISSUED Owner Notification Letter(Part 577)
RCONL-24V115-7962.pdf 276.006KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- 【Meet all your needed size】-- The fuse kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- 【Reasonable quantity matching】-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
- 【High quality and wide application】-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc
- 【Easy to identify】-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- 【Installation Instructions】--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model )
- HIGH QUALITY - The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry
- EASY TO IDENTIFY - The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- WIDE APPLICATION - variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc
- FUSE PULLER - The fuses puller is included in the mini fuses box, help you easily replace the fuse
- Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded
- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
- Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles
- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
- Easy Identification: Fuses assortment kit made of a high-quality zinc alloy, with a transparent cover and color-coded.
- 8 Most Common Standard Fuse: 1A/3A/5A/10A/15A/ 20A/30A/40A.
- All Sizes You Need: The package contains 80pcs car fuse and 2pcs fuse puller.
- Wide Applications: Fuses kit fits most vehicles like cars, trucks, RV accessories, marine, travel trailers, and camping accessories for travel trailers.
- A fuse puller is included in the fuse box to help you change fuses easily.
- The fuses are clearly marked with amperage and color-coded for easy identification
- Provide amperage from 2A to 40A (32V rated current), you can always find the current suitable for your car
- Blade fuse is suitable for car, RV, truck, boat
- Includes both standard size & mini size & low profile mini and fuse puller
- Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- The blade fuses are clearly marked with amperage and color coded for easy identification
- Available in amperage ratings of 2A to 40A (rated at 32 volts), you could always find one that fits your auto
- Includes both standard size & mini size; Perfect for Car/RV/Truck/Motorcycle/Boat
- Premium zinc alloy terminals for corrosion resistance and enhanced conductivity
- Comes with a fuse puller, makes replacing the fuse easier and quicker
- ALL SIZES YOU NEED: Covers 8 commonly used blade fuses, 272 PCs, mini: 2A 5A 10A 15A 20A 25A 30A 35A Blade Fuses, commonly used in most auto cars, trucks, SUVS, boats etc.
- GREAT COMPATIBILITY: These assorted fuses are specifically designed for Car, Truck, SUV, ATV, UTV, Camper, RV, Motorcycles, Fleet, Golf Car, Boat, snowmobiles, and most general DC applications etc., covering such components as radio, light, turn signals, etc.
- EASY INSTALLATION: Transparent appearance for quick inspection of fuse conditions, they can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top.
- FUSE PULLER: The fuse puller is included in the mini fuse box, help you easily replace the fuse.
- PACKAGE INCLUDE: 272pcs Standard & Mini & Low Profile Mini Blade Fuse Assortment with a fuse puller
- Package Includes: This JCASE Fuses Assortment Kit includes 36pcs low profile fuses, 6 different colors of fuses. The rating of each fuse is blue 20A x 6pcs, pink 30A x 6pcs, green 40A x 6pcs, red 50A x 6pcs, yellow 60A x 6pcs, black 80A x 6pcs
- Premium Material: The Low Profile Fuse is made of high quality copper and plastic, good conductivity and flame retardant. Compared with others, it features safer and more durable
- Easy to Identify: Each fuse can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top. The visual and removable cover makes it convenient for you to check
- Easy to Carry & Store: All the fuses are sorted and put in a package, super easy for you to carry and store
- Great Compatibility: Joinfworld JCASE Fuse can be widely used in cars, trucks, SUVs, homes, boats, RV, ATV, UTV, golf carts, and more electronic equipment. For any problems, please do not hesitate to write to us
- 4 Types of Fuses: This assortment kit covers 4 types of fuses, they are Standard blade fuses, Mini blade fuses, Low Profile and Tall Profile STD Jcase box fuses. They are commonly used in most of vehicles such as Cars, Trucks, SUVs, ATVs, UTVs, Campers, RVs, Motorcycles, etc. This set is the best one to get if you are unsure what size fuses you should get for your car or if you have multiple cars.
- Easy Identification: Each fuses are color-coded on the plastic housing, and the carved amp rating are figures on the top of the fuses for easy identification. The mini and standard fuses includes 5A，7.5A,10A,15A,20A,25A,30A, a total of 7 kinds of current rating. The Jcase low and tall profile box fuses includes 20A,30A,40A,50A,60A, a total of 5 kinds of current rating.
- Great Protection: The blade fuses are made of zinc alloy, provides superior conductivity and corrosion resistance. The Jcase box fuses are made of fire-proof and durable plastic shell, the Copper alloy with high current sensitivity. These fuses can protect your car or your electrical device from short circuit and overload. Replace them anytime when fuse is blown.
- Versatile: Perfect for replacing the blown fuses at any time. Idea for most electrical devices and vehicles like Car, SUV, Camper, Travel Trailer, Golf Car, Truck and other vehicles. Highly recommended to check the right size of automotive car fuse before making a purchase.
- Package Includes: 250pcs 4 types blade fuses kit. Includes 5A,7.5A,10A,15A,20A,25A,30A for standard and mini fuses. And 20A,30A,40A,50A,60A for low and tall profile Jcase box fuses.
- [MINI FUSE KIT]: The mini fuses automotive kit includes 120pcs: 2A/3A/5A/7.5A/10A/15A/20A/25A/30A/35A(12PCS of each model ), and equipped with a fuse puller.
- [EASY TO IDENTIFY]: Each type of car fuse with different current specifications is distinguished by different colors. The current specification number is marked at the top of each car fuse assortment kit for easy identification.
- [HIGH QUALITY]: The fuses are made of high-quality zinc alloy, which has the characteristics of corrosion resistance, durability, and high performance. It can timely melt the circuit when the current rises abnormally, protecting the safety of your car and electronic devices.
- [WIDELY USED]: Our mini fuses are suitable for cars, trucks, motorcycles, boats, SUV, ATV,UTV, RVs, Camper RV, etc
- [SATISFACTION FIRST]: If you have any questions, please contact us directly. Customer satisfaction is our purpose.
SEOCONTENT-START
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Replace Main Fuse Box(es)
MY23-24 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform)
DATE: February 23, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Initial Notification
February 23, 2024
Campaign No. :
NHTSA ID
Campaign Desc. :
Replace Main Fuse Box(es)
TBA
24V115
24P2197668
This is to notify you of the new Recall Campaign to replace the main fuse box(es) on 31,848 Model Year (“MY”) 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on February 23, 2024.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles, certain 80A fuses which were installed might not meet production requirements. As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. The vehicle might also lose propulsion without warning, and restraint functions or the instrument cluster might be impaired, which could increase the risk of a crash or injuries. In addition, a risk of fire cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the respective main fuse box(es) on the affected vehicles.
Parts
Remedy is not available at this time.
Vehicles Affected
Vehicle Model Year(s)
2023-2024
Vehicle Model
C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL
Vehicle Populations
Total Recall Population
31,848
Total Vehicles in Dealer Inventory
2,576
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before April 16, 2024.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
Customer Reimbursement
Customer reimbursement is not being offered for this campaign.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-115
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC FEB 16, 2024 NHTSA Recall No. : 24V-115 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 31,848 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 2,048.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Mercedes-Benz AMG C63e S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz C-Class hybrid 10.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-115 Page 2 Vehicle 3 : 2023-2024 Mercedes-Benz AMG C43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 200.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 150.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2024-2024 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 3.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Mercedes-Benz S500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 1,170.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 3 Vehicle 7 : 2023-2024 Mercedes-Benz S580e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz S-Class hybrid 20.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2024 Mercedes-Benz S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 2,565.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2024 Mercedes-Benz Maybach S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 62.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2024 Mercedes-Benz Maybach S680 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 286.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 4 Vehicle 11 : 2023-2024 Mercedes-Benz AMG SL43 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 1,315.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Mercedes-Benz AMG SL55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 100.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2024 Mercedes-Benz AMG SL63 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 176.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2024-2024 Mercedes-Benz CLE300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 2.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 5 Vehicle 15 : 2024-2024 Mercedes-Benz CLE450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 5.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2024-2024 Mercedes-Benz GLC300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 9.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2023-2024 Mercedes-Benz GLC300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 21,219.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2023-2023 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 272.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 6 Vehicle 19 : 2023-2023 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 67.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2023-2024 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 255.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2023-2024 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 448.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2023-2023 Mercedes-Benz AMG EQE Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 70.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 7 Vehicle 23 : 2023-2023 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 51.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 24 : 2023-2023 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 234.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2023-2024 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 512.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2023-2024 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 331.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 8 Vehicle 27 : 2023-2024 Mercedes-Benz AMG EQS Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 268.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023-2024 C-Class (206 platform), E-Class (214 platform), S-Class (223 platform), SL (232 platform), CLE (236 platform), GLC (254 platform), EQE SUV (294 platform), EQE (295 platform), EQS SUV (296 platform) and EQS (297 platform) vehicles, certain 80A fuses installed might not meet production requirements.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. Among others, the vehicle might lose propulsion without warning, restraint functions or the instrument cluster might be impaired, increasing the risk of a crash and injuries. In addition, a risk of fire cannot be ruled out.
Description of the Cause : Due to a deviation in the production process at a supplier, certain 80A fuses might not have been manufactured according to current production specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Fuse Box Component Description : Fuse Box Component Part Number : A2065407464 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 9 Component Name 2 : Fuse Box Component Description : Fuse Box Component Part Number : A2545402126 Component Name 3 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403756 Component Name 4 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403856 Component Name 5 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403956 Component Name 6 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407930 Component Name 7 : Fuse Box Component Description : Fuse Box Component Part Number : A2975408030 Component Name 8 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407830 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 10 Supplier Identification : Component Manufacturer
Name : Intercable Automotive Solution S.r.l.
Address : Rienzfeldstrasse 21
Bruneck Foreign States 39031 Country : Italy Chronology :
In September 2023, MBAG launched initial investigations based on internal quality analyses. In those cases, a specific fuse did not operate as required leading to a non-starting vehicle. Previous instances indicated that the phenomenon observed only occurred prior to leaving the plant and therefore vehicles in the field were not affected. However, the investigation concluded that an impaired fuse could also fail over the vehicle lifetime. At that time, MBAG was still only aware of non-starting vehicles in the production plant related to this issue. To investigate the issue further, MBAG reviewed field cases to identify potentially similar customer reports. From October 2023 onwards, on the basis of this review, MBAG retrieved potentially affected parts from the field to conduct further examinations. Those were conducted together with its supplier and included various setups including X-Ray tests. The retrieval of all relevant parts had been completed in December 2023. In parallel, through late 2023 and early 2024, investigations were initiated to determine potential consequences of the issue described. Those investigations included the identification of a large number of systems directly and indirectly connected to the fuses. On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the respective main fuse
boxes on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs Installed 80A fuse boxes meet the technical requirements. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115
Page 11
The information contained in this report was submitted pursuant to 49 CFR §573
from Recalled Component : Remedy Part No:
Fuse Box – A2065407464
Fuse Box – A2545402126
Fuse Box – A2235403756
Fuse Box – A2235403856
Fuse Box – A2235403956
Fuse Box – A2975408030
Fuse Box – A2975407930
Fuse Box – A2975407830
Identify How/When Recall Condition was Corrected in Production :
Adapting the sub supplier ensures that this issue can no longer occur from November 20, 2023. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
February 23, 2024. Owners will be notified of the voluntary recall campaign before April 16, 2024. A copy of all communications will be provided when available.
Planned Dealer Notification Date : FEB 23, 2024 – NR Planned Owner Notification Date : APR 16, 2024 – NR
* NR – Not Reported
**************************************************************************************************************
April, 2024
This notice applies to your vehicle, VIN:
Replace Main Fuse Box(es)
MBUSA ID: 2024030008, NHTSA Recall ID: 24V 115
• The remedy is now available for your vehicle.
• Schedule an appointment with your authorized
Mercedes-Benz dealer as soon as possible.
• This repair will be provided FREE of charge.
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor
vehicle safety exists in certain model year 2023- 2024 C-Class, CLE, E-Class, EOE, EQE SUV, EQS, EQS SUV, GLC, SClass,
and SL vehicles. Our records indicate that your vehicle is included in the affected population.
~
What is the issue?
The 80-Amp fuses may have been manufactured incorrect ly, which can cause the fuses to fail. An 80-Amp
fuse that fails may result in a sudden loss of drive power as well as the restraint systems or instrument
cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
What will your Mercedes-Benz Dealer do?
An authorized Mercedes-Benz dealer will replace the main fuse box(es). This vehicle repair will be
provided at no cost to you. While the repair time can be 2-6 hours, your dealer can provide you with a
better estimate of the overall time for this visit. As a matter of normal service process, the authorized
Mercedes-Benz dealer will also check for other repair measures that might be applicable to your vehicle,
which may increase the required working time. You will not be charged for other services or repairs unless
so requested.
Steps to take.
• Find your nearest authorized Mercedes-Benz dealer at www.mbusa.com/ recall to schedule your recall
repair.
• Please mention you are scheduling an appointment for Mercedes-Benz recall 2024030008
• You may be asked for your VIN, which for your convenience is located at the top of this letter.
We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall
immediately.
Sincerely,
Mercedes-Benz USA
What if I no longer own or drive the vehicle or would like to update my contact information?
In the event you need to update your contact information or have updates concerning the vehicle, please
visit www.mbusa.com/ recall (or scan the OR Code to the left), submit your VIN using the VIN recall
lookup tool, and complete the “Recall Contact Information” section on the website. If possible, please
provide any contact information of the current owner/ driver so we can contact them.
Additional Information for Owners:
A VIN-based recall lookup tool is available at www.mbusa.com/ recall, which can be used to check whether a vehicle
has been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any
difficulty regarding this recall, please contact an authorized Mercedes-Benz dealer.
Should an authorized Mercedes-Benz dealer be unable to address your concerns, please contact us at 1-(800) FORMERCEDES
( 1-800-367-6372). We are always happy to hear from you.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first
class mail to the lessee within 10 business days to comply with Federal Regulations.
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a
reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 30 1, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree
Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Replace Main Fuse Box(es)
MY23-24 C-Class, CLE, E-Class, EQE, EQE SUV,
EQS, EQS SUV, GLC, S-Class, and SL (206, 214,
223, 232, 236, 254, 294, 295, 296 and 297
platform)
DATE: March 21, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Launch Notification March 21, 2024
Campaign No. : NHTSA ID Campaign Desc. : Replace Main Fuse Box(es) 2024030008 24V115 24P8297011
This is to notify you of the Recall Campaign Launch to replace the main fuse box(es) on 31,848 Model Year (“MY”) 2023-2024 C-Class, CLE, EClass,
EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles. The recall
campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as
“OPEN” on March 21, 2024.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and
SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles, certain 80A fuses
which were installed might not meet production requirements. As a result, a contact interruption
or an increased triggering resistance might occur. In this case, systems connected to the fuse
might become inoperable. The vehicle might also lose propulsion without warning, and restraint
functions or the instrument cluster might be impaired, which could increase the risk of a crash or
injuries. In addition, a risk of fire cannot be ruled out.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the
respective main fuse box(es) on the affected vehicles.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2023-2024
Vehicle Model C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL
Vehicle Populations
Total Recall Population 31,848
Total Vehicles in Dealer Inventory 2,576
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service
process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this
notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on March 29, 2024.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
Customer Reimbursement Customer reimbursement is not being offered for this campaign.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
2
Campaign No. 2024030008, March 2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Various Models
Model Year 2023 – 2024
Replace Fuse Box(es)
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY
2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214,
223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles, certain 80A fuses which were installed might
not meet production requirements. As a result, a contact interruption or an increased triggering resistance
might occur. In this case, systems connected to the fuse might become inoperable. The vehicle might also
lose propulsion without warning, and restraint functions or the instrument cluster might be impaired, which
could increase the risk of a crash or injuries. In addition, a risk of fire cannot be ruled out. An authorized
Mercedes-Benz dealer will replace the respective main fuse box(es) on the affected vehicles.
Prior to performing this Campaign:
VMI must be checked before performing campaigns to verify that the campaign is required on a
specific vehicle. Always check for any other open campaigns and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 31,848 vehicles are affected.
Order No. P-RC-2024030008
2
P-RC-2024030008
Replace Fuse Box(es)
Work Procedure A
For models 192, 206, 214, 223, 232, 236, and 254
1. Disconnect ground line of 12 V battery (Figure 1).
Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.
Figure 1
2. Remove floor mat, remove trim (Figure 2, A) from A-pillar / passenger door sill panel, and fold back floor covering
on right front footwell.
Step 2 is not required for model 232 – Only remove the molded part under the floor mat.
Figure 2
A
3
P-RC-2024030008
3. Unscrew nuts (Figures 3, A) of interior prefuse box cover and remove the cover.
For model 232: Unscrew fuse box holder support (Figure 4, A) covering prefuse box (Figure 4, B), place to
one side keeping electrical lines connected.
Figure 3, Interior prefuse box cover, shown on model 206
Figure 4, Support bracket (A), covering prefuse box (B), shown on model 232
A A
A
B
4
P-RC-2024030008
4. Replace interior compartment prefuse box (F150/2).
For basic data on models 192 and 232, see AR54.15-P-1350SLY.
For basic data on model 223, see AR54.15-P-1350S.
For basic data on models 206, 214, 236, and 254, see AR54.15-P-1350WT.
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.
Figure 5
5. Re-connect ground line of 12 V battery.
6. Read out and erase fault memory.
________________________________________________________________________________________________
5
P-RC-2024030008
Replace Fuse Box(es)
Work Procedure B
For models 294, 295, 296, and 297; non-AMG models.
1. Disconnect ground line of 12 V battery.
Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.
2. Remove trim on A-pillar / door sill panel.
3. Replace interior prefuse box (F150/7).
For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.
o Step 1 – Remove floor covering on front passenger side, see:
AR68.80-P-0008EQD for 294 and 296
AR68.80-P-0008EQS for 295 and 297
To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D)
in front of the center console must be partially removed.
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.
Positive lines are secured with additional cable ties.
Figure 6
4. Connect ground line of 12 V battery.
5. Read out and erase fault memory.
_______________________________________________________________________________________________
C
C
D
6
P-RC-2024030008
Replace Fuse Box(es)
Work Procedure C
WARNING – HV training required / HV power down must be performed by certified technician
For models 294, 295, 296, and 297; only AMG models.
On AMG-EQ models, front prefuse box in the major assembly compartment is replaced in addition
to the interior prefuse box.
1. Remove trim on A-pillar / door sill panel.
2. Replace interior prefuse box (F150/7).
For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.
o Step 1 – Remove floor covering on front passenger side, see:
AR68.80-P-0008EQD for 294 and 296
AR68.80-P-0008EQS for 295 and 297
To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D)
in front of the center console must be partially removed (see Work Procedure B).
Mounting nuts must be reused.
M6 nut, positive line to vehicle interior prefuse box: 8 Nm.
M8 nut, positive line to vehicle interior prefuse box: 16 Nm.
Positive lines are shape-coded to match the prefuse box and cannot be mixed up.
Positive lines are secured with additional cable ties.
3. Replace front prefuse box (F150/3).
For basic data on models 294, 295, 296, and 297, see AR54.15-P-1330EQS.
Figure 7, HV electrical connectors with protective covers (001 589 06 91 00)
Pay close attention that High Voltage electrical connectors for DC/DC converter are clean and free from coolant
7
P-RC-2024030008
Recommend performing Step 4.2 prior to 4.1 of AR54.15-P-1330EQS to aid in removal of DC/DC converter.
NOTE: For AR54.15-P-1330EQS Step 5; disconnect electrical connections first, then unclip from bracket (Figure 8).
Figure 8
4. Re-connect ground line of 12 V battery.
5. Read out and erase fault memory.
8
P-RC-2024030008
Primary Parts Information
Qty. Part Name Part Number
1 Interior prefuse box *
1
Front major assembly compartment prefuse box
ONLY 294-AMG, 295-AMG, 296-AMG, 297-AMG
*
As required
Cable tie
Only required for models 294, 295, 296, 297
A 000 995 90 06
* Prefuse boxes must be determined according to the vehicle identification number via XENTRY Portal Parts Information.
* The required interior prefuse box can be found in the XENTRY Parts Information under main group 54 electrical
equipment and instruments in picture chart 058 – control units / fuse boxes / relays in the vehicle interior and
picture number (560 – models 206, 223, 232, 254), (400 – model 214), (30 – model 236), (550 – model 294), (530 –
models 295, 296, 297).
* The required front prefuse box can be found in XENTRY Parts Information under main group 54 electrical equipment
and instruments in picture chart 054 – control units / fuse boxes / relays in engine compartment – number 280.
Old parts must be scrapped on site and must not be reused.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
82 970 11
12-2055
Replace interior prefuse box
Models: 192 and 232
Includes: Delete fault memory
1.0
12-2055
Replace interior prefuse box
Models: 206, 214, 223, 236, and 254
Includes: Delete fault memory
0.7
12-2055
Replace interior prefuse box
Models: 294, 295, 296, 297 (non-AMG)
Includes: Delete fault memory
0.8
12-2056
Replace interior and front major assembly compartment prefuse boxes
Models: 294-AMG, 295-AMG, 296-AMG, 297-AMG
Includes: Delete fault memory
ZM
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-115
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC APR 05, 2024 NHTSA Recall No. : 24V-115 Manufacturer Recall No. : 2024030008 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 31,848 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 2,048.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Mercedes-Benz AMG C63e S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz C-Class hybrid 10.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-115 Page 2 Vehicle 3 : 2023-2024 Mercedes-Benz AMG C43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 200.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 150.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2024-2024 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 3.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Mercedes-Benz S500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 1,170.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 3 Vehicle 7 : 2023-2024 Mercedes-Benz S580e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz S-Class hybrid 20.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2024 Mercedes-Benz S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 2,565.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2024 Mercedes-Benz Maybach S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 62.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2024 Mercedes-Benz Maybach S680 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 286.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 4 Vehicle 11 : 2023-2024 Mercedes-Benz AMG SL43 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 1,315.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Mercedes-Benz AMG SL55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 100.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2024 Mercedes-Benz AMG SL63 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 176.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2024-2024 Mercedes-Benz CLE300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 2.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 5 Vehicle 15 : 2024-2024 Mercedes-Benz CLE450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 5.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2024-2024 Mercedes-Benz GLC300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 9.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2023-2024 Mercedes-Benz GLC300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 21,219.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2023-2023 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 272.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 6 Vehicle 19 : 2023-2023 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 67.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2023-2024 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 255.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2023-2024 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 448.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2023-2023 Mercedes-Benz AMG EQE Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 70.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 7 Vehicle 23 : 2023-2023 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 51.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 24 : 2023-2023 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 234.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2023-2024 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 512.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2023-2024 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 331.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 8 Vehicle 27 : 2023-2024 Mercedes-Benz AMG EQS Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 268.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023-2024 C-Class (206 platform), E-Class (214 platform), S-Class (223 platform), SL (232 platform), CLE (236 platform), GLC (254 platform), EQE SUV (294 platform), EQE (295 platform), EQS SUV (296 platform) and EQS (297 platform) vehicles, certain 80A fuses installed might not meet production requirements.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. Among others, the vehicle might lose propulsion without warning, restraint functions or the instrument cluster might be impaired, increasing the risk of a crash and injuries. In addition, a risk of fire cannot be ruled out.
Description of the Cause : Due to a deviation in the production process at a supplier, certain 80A fuses might not have been manufactured according to current production specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Fuse Box Component Description : Fuse Box Component Part Number : A2065407464 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 9 Component Name 2 : Fuse Box Component Description : Fuse Box Component Part Number : A2545402126 Component Name 3 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403756 Component Name 4 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403856 Component Name 5 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403956 Component Name 6 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407930 Component Name 7 : Fuse Box Component Description : Fuse Box Component Part Number : A2975408030 Component Name 8 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407830 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 10 Supplier Identification : Component Manufacturer
Name : Intercable Automotive Solution S.r.l.
Address : Rienzfeldstrasse 21
Bruneck Foreign States 39031 Country : Italy Chronology :
In September 2023, MBAG launched initial investigations based on internal quality analyses. In those cases, a specific fuse did not operate as required leading to a non-starting vehicle. Previous instances indicated that the phenomenon observed only occurred prior to leaving the plant and therefore vehicles in the field were not affected. However, the investigation concluded that an impaired fuse could also fail over the vehicle lifetime. At that time, MBAG was still only aware of non-starting vehicles in the production plant related to this issue. To investigate the issue further, MBAG reviewed field cases to identify potentially similar customer reports. From October 2023 onwards, on the basis of this review, MBAG retrieved potentially affected parts from the field to conduct further examinations. Those were conducted together with its supplier and included various setups including X-Ray tests. The retrieval of all relevant parts had been completed in December 2023. In parallel, through late 2023 and early 2024, investigations were initiated to determine potential consequences of the issue described. Those investigations included the identification of a large number of systems directly and indirectly connected to the fuses. On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the respective main fuse
boxes on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs Installed 80A fuse boxes meet the technical requirements. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115
Page 11
The information contained in this report was submitted pursuant to 49 CFR §573
from Recalled Component : Remedy Part No:
Fuse Box – A2065407464
Fuse Box – A2545402126
Fuse Box – A2235403756
Fuse Box – A2235403856
Fuse Box – A2235403956
Fuse Box – A2975408030
Fuse Box – A2975407930
Fuse Box – A2975407830
Identify How/When Recall Condition was Corrected in Production :
Adapting the sub supplier ensures that this issue can no longer occur from November 20, 2023. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
February 23, 2024. Owners were notified of the voluntary recall campaign before April 5, 2024. A copy of all communications will be provided when available.
Planned Dealer Notification Date : FEB 23, 2024 – NR Planned Owner Notification Date : APR 05, 2024 – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-115
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC APR 05, 2024 NHTSA Recall No. : 24V-115 Manufacturer Recall No. : 2024030008 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 31,848 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 2,048.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Mercedes-Benz AMG C63e S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz C-Class hybrid 10.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-115 Page 2 Vehicle 3 : 2023-2024 Mercedes-Benz AMG C43 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz C-Class 200.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Mercedes-Benz E350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 150.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2024-2024 Mercedes-Benz E450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz E-Class 3.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Mercedes-Benz S500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 1,170.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 3 Vehicle 7 : 2023-2024 Mercedes-Benz S580e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Mercedes-Benz S-Class hybrid 20.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2024 Mercedes-Benz S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class 2,565.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2024 Mercedes-Benz Maybach S580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 62.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2024 Mercedes-Benz Maybach S680 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz S-Class Maybach 286.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 4 Vehicle 11 : 2023-2024 Mercedes-Benz AMG SL43 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 1,315.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Mercedes-Benz AMG SL55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 100.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2024 Mercedes-Benz AMG SL63 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz SL 176.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2024-2024 Mercedes-Benz CLE300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 2.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 5 Vehicle 15 : 2024-2024 Mercedes-Benz CLE450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Mercedes-Benz CLE 5.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2024-2024 Mercedes-Benz GLC300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 9.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2023-2024 Mercedes-Benz GLC300 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLC 21,219.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2023-2023 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 272.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 6 Vehicle 19 : 2023-2023 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQE SUV Electric 67.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2023-2024 Mercedes-Benz EQE350 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 255.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2023-2024 Mercedes-Benz EQE500 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 448.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 22 : 2023-2023 Mercedes-Benz AMG EQE Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQE Sedan Electric 70.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 7 Vehicle 23 : 2023-2023 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 51.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 24 : 2023-2023 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR
Descriptive Information : Mercedes-Benz EQS SUV Electric 234.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 25 : 2023-2024 Mercedes-Benz EQS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 512.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 26 : 2023-2024 Mercedes-Benz EQS580 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 331.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 8 Vehicle 27 : 2023-2024 Mercedes-Benz AMG EQS Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Mercedes-Benz EQS Sedan Electric 268.The recall population was determined through production records. Vehicles outside of the recall population have an 80A fuse according to current production specifications.
Production Dates : FEB 06, 2023 – NOV 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023-2024 C-Class (206 platform), E-Class (214 platform), S-Class (223 platform), SL (232 platform), CLE (236 platform), GLC (254 platform), EQE SUV (294 platform), EQE (295 platform), EQS SUV (296 platform) and EQS (297 platform) vehicles, certain 80A fuses installed might not meet production requirements.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. Among others, the vehicle might lose propulsion without warning, restraint functions or the instrument cluster might be impaired, increasing the risk of a crash and injuries. In addition, a risk of fire cannot be ruled out.
Description of the Cause : Due to a deviation in the production process at a supplier, certain 80A fuses might not have been manufactured according to current production specifications. Identification of Any Warning
that can Occur : Before the issue occurs, the driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Fuse Box Component Description : Fuse Box Component Part Number : A2065407464 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 9 Component Name 2 : Fuse Box Component Description : Fuse Box Component Part Number : A2545402126 Component Name 3 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403756 Component Name 4 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403856 Component Name 5 : Fuse Box Component Description : Fuse Box Component Part Number : A2235403956 Component Name 6 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407930 Component Name 7 : Fuse Box Component Description : Fuse Box Component Part Number : A2975408030 Component Name 8 : Fuse Box Component Description : Fuse Box Component Part Number : A2975407830 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115 Page 10 Supplier Identification : Component Manufacturer
Name : Intercable Automotive Solution S.r.l.
Address : Rienzfeldstrasse 21
Bruneck Foreign States 39031 Country : Italy Chronology :
In September 2023, MBAG launched initial investigations based on internal quality analyses. In those cases, a specific fuse did not operate as required leading to a non-starting vehicle. Previous instances indicated that the phenomenon observed only occurred prior to leaving the plant and therefore vehicles in the field were not affected. However, the investigation concluded that an impaired fuse could also fail over the vehicle lifetime. At that time, MBAG was still only aware of non-starting vehicles in the production plant related to this issue. To investigate the issue further, MBAG reviewed field cases to identify potentially similar customer reports. From October 2023 onwards, on the basis of this review, MBAG retrieved potentially affected parts from the field to conduct further examinations. Those were conducted together with its supplier and included various setups including X-Ray tests. The retrieval of all relevant parts had been completed in December 2023. In parallel, through late 2023 and early 2024, investigations were initiated to determine potential consequences of the issue described. Those investigations included the identification of a large number of systems directly and indirectly connected to the fuses. On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the respective main fuse
boxes on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs Installed 80A fuse boxes meet the technical requirements. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-115
Page 11
The information contained in this report was submitted pursuant to 49 CFR §573
from Recalled Component : Remedy Part No:
Fuse Box – A2065407464
Fuse Box – A2545402126
Fuse Box – A2235403756
Fuse Box – A2235403856
Fuse Box – A2235403956
Fuse Box – A2975408030
Fuse Box – A2975407930
Fuse Box – A2975407830
Identify How/When Recall Condition was Corrected in Production :
Adapting the sub supplier ensures that this issue can no longer occur from November 20, 2023. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
February 23, 2024. Owners were notified of the voluntary recall campaign before April 5, 2024. A copy of all communications will be provided when available.
Planned Dealer Notification Date : FEB 23, 2024 – NR Planned Owner Notification Date : APR 05, 2024 – NR
* NR – Not Reported
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