Replace Main Fuse Box – 2023-2024 Mercedes-Benz C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, & SL

“This site contains affiliate links for which OEMDTC may be compensated”

February 16, 2024 NHTSA CAMPAIGN NUMBER: 24V115000

80-Amp Fuse May Fail

An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

 

NHTSA Campaign Number: 24V115

Manufacturer Mercedes-BenzeBay USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 31,848

 

Summary

Mercedes-BenzeBay USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, MaybacheBay S580, MaybacheBay S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

 

Remedy

Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2024030008.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


March 21, 2024

2024030008

Replace Main Fuse Box(es)

This is to notify you of the Recall Campaign Launch to replace the main fuse box(es) on 31,848 Model Year (“MY”) 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 21, 2024.

 

Issue

Mercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, S-Class, and SL (206, 214, 223, 232, 236, 254, 294, 295, 296 and 297 platform) vehicles, certain 80A fuses which were installed might not meet production requirements. As a result, a contact interruption or an increased triggering resistance might occur. In this case, systems connected to the fuse might become inoperable. The vehicle might also lose propulsion without warning, and restraint functions or the instrument cluster might be impaired, which could increase the risk of a crash or injuries. In addition, a risk of fire cannot be ruled out.

 

What We’re Doing

MBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay dealer will replace the respective main fuse box(es) on the affected vehicles.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed on  March 29, 2024.

 

Customer Reimbursement

Customer reimbursement is not being offered for this campaign.

 


Replace Fuse Box(es)

 

Work Procedure A

For models 192, 206, 214, 223, 232, 236, and 254

 

1. Disconnect ground line of 12 V battery (Figure 1).

Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.

 

2. Remove floor mat, remove trim (Figure 2, A) from A-pillar / passenger door sill panel, and fold back floor covering on right front footwell.

 

3. Unscrew nuts (Figures 3, A) of interior prefuse box cover and remove the cover.

For model 232: Unscrew fuse box holder support (Figure 4, A) covering prefuse box (Figure 4, B), place to one side keeping electrical lines connected.

 

4. Replace interior compartment prefuse box (F150/2).

For basic data on models 192 and 232, see AR54.15-P-1350SLY.

For basic data on model 223, see AR54.15-P-1350S.

For basic data on models 206, 214, 236, and 254, see AR54.15-P-1350WT.

 

Mounting nuts must be reused.

M6 nut, positive line to vehicle interior prefuse box: 8 Nm.

M8 nut, positive line to vehicle interior prefuse box: 16 Nm.

Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.

 

5. Re-connect ground line of 12 V battery.

 

6. Read out and erase fault memory.

 

Replace Fuse Box(es)

Work Procedure B

For models 294, 295, 296, and 297; non-AMG models.

1. Disconnect ground line of 12 V battery.

Screw/nut, electric line to battery terminal of on-board electrical system battery: 6 Nm.

 

2. Remove trim on A-pillar / door sill panel.

 

3. Replace interior prefuse box (F150/7).

For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.

Step 1 – Remove floor covering on front passenger side, see:

AR68.80-P-0008EQD for 294 and 296

AR68.80-P-0008EQS for 295 and 297

To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D)
in front of the center console must be partially removed.

 

Mounting nuts must be reused.

M6 nut, positive line to vehicle interior prefuse box: 8 Nm.

M8 nut, positive line to vehicle interior prefuse box: 16 Nm.

Connections of the electrical lines are shape-coded to match the prefuse box and cannot be mixed up.

Positive lines are secured with additional cable ties.

 

4. Connect ground line of 12 V battery.

 

5. Read out and erase fault memory.

 

Replace Fuse Box(es)

Work Procedure C

WARNING – HV training required / HV power down must be performed by certified technician

 For models 294, 295, 296, and 297; only AMG models.

On AMG-EQ models, front prefuse box in the major assembly compartment is replaced in addition to the interior prefuse box.

 

1. Remove trim on A-pillar / door sill panel.

 

2. Replace interior prefuse box (F150/7).

For basic data on models 294, 295, 296, and 297, see AR54.15-P-1350EQS.

Step 1 – Remove floor covering on front passenger side, see:

80-P-0008EQD for 294 and 296

80-P-0008EQS for 295 and 297

To make it easier to fold back the floor covering, the trim (Figure 6, C) and the stowage tray (Figure 6, D) in front of the center console must be partially removed (see Work Procedure B).

 

Mounting nuts must be reused.

M6 nut, positive line to vehicle interior prefuse box: 8 Nm.

M8 nut, positive line to vehicle interior prefuse box: 16 Nm.

Positive lines are shape-coded to match the prefuse box and cannot be mixed up.

Positive lines are secured with additional cable ties.

 

3. Replace front prefuse box (F150/3).

 

Pay close attention that High Voltage electrical connectors for DC/DC converter are clean and free from coolant  Recommend performing Step 4.2 prior to 4.1 of AR54.15-P-1330EQS to aid in removal of DC/DC converter.

 

NOTE: For AR54.15-P-1330EQS Step 5; disconnect electrical connections first, then unclip from bracket (Figure 8).

 

4. Re-connect ground line of 12 V battery.

 

5. Read out and erase fault memory.

 

Primary Parts Information

Qty.Part NamePart Number
1Interior prefuse box*
1Front major assembly compartment prefuse box ONLY 294-AMG, 295-AMG, 296-AMG, 297-AMG*
As requiredCable tie Only required for models 294, 295, 296, 297A 000 995 90 06

* Prefuse boxes must be determined according to the vehicle identification number via XENTRY Portal Parts Information.

* The required interior prefuse box can be found in the XENTRY Parts Information under main group 54 electrical equipment and instruments in picture chart 058 – control units / fuse boxes / relays in the vehicle interior and picture number (560 – models 206, 223, 232, 254), (400 – model 214), (30 – model 236), (550 – model 294), (530 – models 295, 296, 297).

*The required front prefuse box can be found in XENTRY Parts Information under main group 54 electrical equipment and instruments in picture chart 054 – control units / fuse boxes / relays in engine compartment – number 280.

Old parts must be scrapped on site and must not be reused.

Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.

 

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [2.10 MB]

 


Chronology :

In September 2023, MBAG launched initial investigations based on internal quality analyses. In those cases, a specific fuse did not operate as required leading to a non-starting vehicle. Previous instances indicated that the phenomenon observed only occurred prior to leaving the plant and therefore vehicles in the field were not affected. However, the investigation concluded that an impaired fuse could also fail over the vehicle lifetime. At that time, MBAG was still only aware of non-starting vehicles in the production plant related to this issue.

To investigate the issue further, MBAG reviewed field cases to identify potentially similar customer reports. From October 2023 onwards, on the basis of this review, MBAG retrieved potentially affected parts from the field to conduct further examinations. Those were conducted together with its supplier and included various setups including X-Ray tests. The retrieval of all relevant parts had been completed in December 2023.

In parallel, through late 2023 and early 2024, investigations were initiated to determine potential consequences of the issue described. Those investigations included the identification of a large number of systems directly and indirectly connected to the fuses.

On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.

 


36 Affected Products

Vehicles

MAKEMODELYEAR
MERCEDES-BENZeBayAMG C432023-2024
MERCEDES-BENZeBayAMG C63E S2024
MERCEDES-BENZeBayAMG EQE2023
MERCEDES-BENZeBayAMG EQS2023-2024
MERCEDES-BENZeBayAMG SL432023-2024
MERCEDES-BENZeBayAMG SL552023
MERCEDES-BENZeBayAMG SL632023-2024
MERCEDES-BENZeBayC3002023-2024
MERCEDES-BENZeBayCLE3002024
MERCEDES-BENZeBayCLE4502024
MERCEDES-BENZeBayE3502024
MERCEDES-BENZeBayE4502024
MERCEDES-BENZeBayEQE3502023-2024
MERCEDES-BENZeBayEQE5002023-2024
MERCEDES-BENZeBayEQS4502023-2024
MERCEDES-BENZeBayEQS5802023-2024
MERCEDES-BENZeBayGLC3002023-2024
MERCEDES-BENZeBayS5002023
MERCEDES-BENZeBayS5802023-2024
MERCEDES-BENZeBayS580E2023-2024
MERCEDES-MAYBACHeBayS5802023-2024
MERCEDES-MAYBACHeBayS6802023-2024

 


8 Associated Documents

Recall Acknowledgement

RCAK-24V115-1932.pdf 772.429KB

 


Defect Notice 573 Report

RCLRPT-24V115-6656.PDF 228.109KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V115-4849.pdf 141.895KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [138.57 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V115-0786.pdf 2203.936KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [2.10 MB]

 


Remedy Instructions and TSB

RCRIT-24V115-2184.pdf 2074.239KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.98 MB]

 


Recall 573 Report- 04/05/2024

RCLRPT-24V115-8132.PDF 228.047KB

 


Recall 573 Report- 04/05/2024

RCLRPT-24V115-4723.PDF 228.047KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-24V115-7962.pdf 276.006KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [269.54 KB]

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

 


 

SaleBestseller No. 1
JOREST 300Pcs Car Fuse Assortment Kit, 160 Mini Blade Fuses Automotive + 90 Standard Auto Fuses + 50 Micro Fuse + 1 Puller – for Car/RV/Truck/Motorcycle(2Amp 3A 5A 7.5A 10A 15A 20A 25A 30A 35A 40A)
  • 【Meet all your needed size】-- The fuse kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
  • 【Reasonable quantity matching】-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
  • 【High quality and wide application】-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc
  • 【Easy to identify】-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
  • 【Installation Instructions】--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
Bestseller No. 2
182PCS Car Fuses Assortment Kit, Professional Blade Fuses Automotive - Standard & Mini & Low Profile Mini Fuse (5A/7.5A/10A/15A/20A/30A/40A), cooclensportey Mixed Auto Fuse for Boat, Auto, RV, Truck
  • ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model )
  • HIGH QUALITY - The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry
  • EASY TO IDENTIFY - The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
  • WIDE APPLICATION - variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc
  • FUSE PULLER - The fuses puller is included in the mini fuses box, help you easily replace the fuse
Bestseller No. 3
140 Pcs Fuses Automotive Kit - Blade Auto Fuse Assortment Standard and Mini Car Fuse for Marine, RV, Camper, Boat, Truck (5A 7.5A 10A 15A 20A 25A 30AMP/ATC/ATO)
  • Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded
  • 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
  • Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles
  • Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
  • ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
Bestseller No. 4
CrocSee 120 Pieces - Car Fuses Assortment Kit, Blade-Type Automotive Fuses - Standard & Mini Size (2A/3A/5A/7.5A/10A/15A/ 20A/25A/30A/35A/40A), Replacement Fuses for Car/RV/Truck/Motorcycle/Boat
  • The blade fuses are clearly marked with amperage and color coded for easy identification
  • Available in amperage ratings of 2A to 40A (rated at 32 volts), you could always find one that fits your auto
  • Includes both standard size & mini size; Perfect for Car/RV/Truck/Motorcycle/Boat
  • Premium zinc alloy terminals for corrosion resistance and enhanced conductivity
  • Comes with a fuse puller, makes replacing the fuse easier and quicker
Bestseller No. 5
282 Pieces Car Fuses Assortment Kit - Blade Fuses Automotive - Standard & Mini & Low Profile Mini Size (2A/5A/7.5A/10A/15A/ 20A/30A/40AMP/ATC/ATO) Replacement Fuses for Marine, Auto, RV, Boat, Truck
  • The fuses are clearly marked with amperage and color-coded for easy identification
  • Provide amperage from 2A to 40A (32V rated current), you can always find the current suitable for your car
  • Blade fuse is suitable for car, RV, truck, boat
  • Includes both standard size & mini size & low profile mini and fuse puller
  • Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
Bestseller No. 6
LLEZZA 120 Pieces Mini Fuse Kit, Car Fuses Assortment Kit -Mini Size(2A/3A/5A/7.5A/10A/15A/20A/25A/30A/35A), Fuses Automotive kit for Cars, Trucks, Motorcycle, Camper, SUV
  • Fuse Kit】 2A/3A/5A/7.5A/10A/15A/20A/25A/30A/35A 12pcs each ,And comes with a fuse puller, Can be easily identified by its colour coded plastic casing and the rated current numbers engraved on the top
  • 【Easy Installation】Various automotive fuse combination kits, In addition to colour coding, Current and voltage markings on the top of the fuse, its transparent housing ensures easy inspection and equipped with a fuse puller, Making it easier to replace the fuse.
  • 【High Quality Material】 Made of high quality zinc alloy, ensuring good corrosion resistance, Durability and optimal performance, Which can quickly and accurately fuse the current to protect your vehicle and electrical equipment from short circuits and overloads.
  • 【Widely Used】 Suitable for RVs, Cars, Trucks, Motorbikes, Campers, SUVs, Boatsand most general purpose DC applications, etc. The storage box schematic corresponds to each labelled compartment, And the fuse box has a locking mechanism to secure the fuses
  • 【After-Sales Service 】 If you have any questions about our products, please feel to contact us. We will reply you within 24 hours and do our best to solve the problem until you are satisfied!
Bestseller No. 7
ZIPCCI 80 Pcs Standard Car Fuse, Fuses Assortment kit(1A/3A/5A/10A/15A/20A/30A/40AMP) Automotive Blade Fuse for RV, Truck, Marine, Auto Accessories
  • Easy Identification: Fuses assortment kit made of a high-quality zinc alloy, with a transparent cover and color-coded.
  • 8 Most Common Standard Fuse: 1A/3A/5A/10A/15A/ 20A/30A/40A.
  • All Sizes You Need: The package contains 80pcs car fuse and 2pcs fuse puller.
  • Wide Applications: Fuses kit fits most vehicles like cars, trucks, RV accessories, marine, travel trailers, and camping accessories for travel trailers.
  • A fuse puller is included in the fuse box to help you change fuses easily.
SaleBestseller No. 8
Nilight - 50019R 272pcs Standard & Mini & Low Profile Mini Blade Fuse Assortment, 2A 5A 10A 15A 20A 25A 30A 35A Replacement Fuses for Car Boat Truck SUV Automotive
  • ALL SIZES YOU NEED: Covers 8 commonly used blade fuses, 272 PCs, mini: 2A 5A 10A 15A 20A 25A 30A 35A Blade Fuses, commonly used in most auto cars, trucks, SUVS, boats etc.
  • GREAT COMPATIBILITY: These assorted fuses are specifically designed for Car, Truck, SUV, ATV, UTV, Camper, RV, Motorcycles, Fleet, Golf Car, Boat, snowmobiles, and most general DC applications etc., covering such components as radio, light, turn signals, etc.
  • EASY INSTALLATION: Transparent appearance for quick inspection of fuse conditions, they can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top.
  • FUSE PULLER: The fuse puller is included in the mini fuse box, help you easily replace the fuse.
  • PACKAGE INCLUDE: 272pcs Standard & Mini & Low Profile Mini Blade Fuse Assortment with a fuse puller
Bestseller No. 9
Auto Car Standard Blade Fuses Assortment Kit – 30Pcs Standard Fuse (2A/3A/5A/7.5A/10A/15A/20A/25A/30A/35A) for Car Boat Truck SUV Automotive Replacement Fuses
  • 【Great Protection】:The Standard Car Fuse Kit includes 10 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/40A). These small blade fuse protect our vehicles from wiring damage, electrical overload, and potential fires. With superior conductivity, corrosion resistance and high current sensitivity our fuses have tested to specification and is guaranteed to work as designed.
  • 【High-Quality Fuses】: Made of a high quality zinc alloy standard and an insulating plastic with a transparent cover, these blade fuses to protect your vehicle from short circuit and overload. The blades are sturdy and won’t break when pulling out.
  • 【Wide Application】: Perfect or replacing the blown fuses at any time. This ATC/ATO/APR/ATS fuse kit is widely used in automobiles, trucks, VUS, VTT, UTV, RV, camper, motorcycles, golf carts, ships, snow motorcycles and for most general DC electrical devices including dash camera, radio, lighting, flickering, etc. Highly recommended to check the right size of automotive car fuse before making a purchase.
  • 【Easy Use and Identify】: Transparent appearance for quick inspection of fuse conditions, each color of fuse is a specification the Standard Blade Car Fuses Assortment can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top. The car spare fuse kit is packaged in a durable plastic package to protect the car Standard fuse and provide easy transportation and organization.
Bestseller No. 10
CrocSee 30 Pieces Car Fuses Assortment Kit, Tall/Standard and Low Profile Box Shaped Automotive Fuses for Pickup Trucks, Cars, RVs, and SUVs
  • Each fuse is clearly marked with amperage and color coded for easy identification
  • Available in 20-60 amps, the micro cartridge fuse is to meet a wide variety of applications
  • Includes both standard size (rated at 32 VDC) & low profile size (rated at 58 VDC)
  • Provides time delay and low voltage drop protection, perfect for RV, Trucks, Cars and SUVs
  • Well packaged in a sturdy plastic box, keeps the fuses organized and easy to find

 


Last update on 2025-03-19 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...