“This site contains affiliate links for which OEMDTC may be compensated” |
October 6, 2023 NHTSA CAMPAIGN NUMBER: 23V676000
Improperly Secured Electrical Wiring Harness
A loss of drive power can increase the risk of a crash, and an overheated electrical wiring harness can increase the risk of a fire.
NHTSA Campaign Number: 23V676
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 5,326
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG SL55 and AMG SL63 vehicles. The electrical wiring harness for the starter and alternator may not be secured properly, which can result in a short circuit and a loss of drive power or cause the harness to overheat.
Remedy
Dealers will secure the electrical wiring harness for the starter and alternator, free of charge. Owner notification letters are expected to be mailed December 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
November 3, 2023
2023100014
Inspect 12V Starter/Alternator Wiring Harness
This is to notify you of the Recall Campaign Launch to inspect the 12V starter/alternator wiring harness on 5,326 Model Year (“MY”) 2022-2023 SL (232 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “OPEN” on November 3, 2023.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that on certain Model Year (“MY”) 2022-2023 SL (232 platform) vehicles with the M177 engine, the routing of the 12V starter/alternator wiring harness might not meet specifications. The wiring harness might contact the drive shaft and chafe, which may result in a short circuit. A loss of propulsion cannot be ruled out, which could increase the risk of a crash. Additionally, due to the high electrical currents potentially flowing through this wiring harness, the temperature in this area might increase. Therefore, a risk of fire cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will inspect and secure the 12V-starter/alternator wiring harness on the affected vehicles.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Notice to California Dealers: As required by 13 CCR 2117, a proof of correction (“POC”) certificate showing that the vehicle has been repaired under this recall must be issued by the authorized service facility, and that such a certificate may be required by California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to complete this step may result in fines and penalties and lead to customer dissatisfaction.
Customer Notification Timeline
Customer letters will be mailed on or before November 17, 2023.
Inspect 12V Starter/Alternator Wiring Harness
Check Procedure
- Remove lower rear engine compartment lining
For basic information, see AR61.20-P-1105SLY.
- Check if the 12V starter/alternator wiring harness is too close to the propeller shaft and inspect it for damage near the propeller shaft (A, Figure 1).
Figure 1: Inspect starter/alternator wiring harness near propeller shaft (arrow A), direction of travel (arrow B)
a. Starter/alternator wiring harness not damaged, carry out Work Procedure 1.
b. Starter/alternator wiring harness damaged, carry out Work Procedure 2.
Work Procedure 1
- If the starter/alternator wiring harness is not damaged, install an additional cable tie (1, Figure 2) in area near the propeller shaft at approx. 40 mm (dimension c, Figure 2) above the bracket (2, Figure 2).
Figure 2: Install cable tie on starter/alternator wiring harness
- Assemble in reverse order.
Work Procedure 2
- If the starter/alternator wiring harness is damaged, open a TIPS case.
Create high quality pictures and align on the repair procedure via TIPS case. Submit TIPS case to GSP/TPB with the reference Code 23P1595002.
- Assemble in reverse order.
Primary Parts Information
Qty. | Part Name | Part Number |
1 | Cable tie | A 006 997 35 90 |
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
___________________________________________________________________________________________
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The campaign number for the California Proof of Correction is unique and must be entered as such (231014), your dealer code, and the date of the repair, using a black permanent marker.
Figure 1
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure 2), after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique and must be entered as such (231014).
Figure 2
California Proof of Correction Parts Information
Qty. | Part Name | Part Number |
1 | Sheet (CA Dealers Only) | A 000 584 42 14 |
1 | Label (CA Dealers Only) | A 000 584 54 13 |
Chronology :
In November 2022, MBAG became aware of an isolated case outside the US in which a customer alleged a loss of propulsion. It was found in this isolated field case that the wiring harness of the 12V-starter/alternator was damaged due to chafing on the drive shaft. Since there were no other cases of a similar nature known nor detected, the field case was concluded to be a single occurrence during vehicle production. In late August 2023, MBAG learned of additional field cases and together with its supplier, immediately initiated investigations regarding the root cause and potential consequences that may result from a damaged wiring harness. In addition, the field data was reviewed to identify possible related field cases and customer reports.
On September 29, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 6 warranty claims and field reports of potentially related cases received on December 7, 2022, February 24, 2023, April 3, 2023, June 23, 2023, July 6, 2023 and August 15, 2023 in the US.
MBAG is not aware of any cases of death or injury related to this defect.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ![]() | AMG SL55 | 2022-2023 |
MERCEDES-BENZ![]() | AMG SL63 | 2022-2023 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23V676-5799.PDF 214.762KB
Recall Acknowledgement
RCAK-23V676-2177.pdf 693.636KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V676-1859.pdf 111.145KB
Remedy Instructions and TSB
RCRIT-23V676-2522.pdf 528.969KB
Latest Recalls Documents
- Widely application: The material of wire harness cloth tape is soft and corrosion-resistant, which is suitable for the use of wire harness in automobile interior noise reduction part, such as wire harness of the dashboard, main harness wound and applied for wire joint and wire fixing; It can also sort out home appliance wiring and more
- Easy to tear: Just stick one end of tape to cable, start pulling and wrapping onto the cable and tear it gently; No need scissors and other tools; You can decide the length of the wire cloth tape according to you needs
- Professional cloth tape material: It is made of polyester non-woven fabric and strong acrylic pressure sensitive adhesive; High viscosity, high temperature resistance ( -40°F to 221°F ), well seal and excellent flexibility
- Excellent performance: The wiring harness tape maintains features high adhesive force, good noise reduction, hand tearable and heat insulation performance, and wear resistance; It is suitable for electrical automotive engine and circuit maintenance to achieve the purpose of insulation protection
- Specification: A set of 5 rolls wire harness cloth tap; SIZE: Each roll black electrical harness tape is 50 FT long and 3/4 inch wide; It is work for your different daily needs in diversified use scenarios
- High temp Wire Harness Automotive Cloth Tape with excellent sound and rattle dampening performance. Lessens coil whining and lasts well against elevated temperatures (-40℉ - 257℉).
- Sports a race-spec heavy-duty bundling performance but cleanly tears with just bare hands, EMPOWERING average car owners with LITTLE TO NO EXPERIENCE in automotive maintenance to achieve PROFESSIONAL-GRADE results in function and form.
- This Wire Loom Tape features an extremely strong adhesive but does not turn into a messy goo. Rated to last up to 6 years and can easily get you through 150k miles of mileage.
- Its bi-directional weave makes it puncture-resistant and abrasion and corrosion-resistant. This automotive felt tape preserves cables in their pristine condition.
- This engine tape wrap is similar, if not better, in thickness, tensile strength and looks with OEM wire harness tapes. Extra-sticky adhesive enables users to bundle hard-to-reach cables quickly.
- Harness Cloth Tape Application: Suitable for the use of internal wiring harness of automobiles and can reduce the noise. Such as the wire harness of the dashboard.
- Harness Cloth Tape Material: These wiring harness tape are made of high quality cotton flannel and strong adhesive glue.
- Harness Cloth Tape Features: 1High Adhesive Force 2 Noise Resistance Well 3 Strong Abrasion Resistance 4 Hand Tearable 5 Strong Chemical Resistance.
- Harness Cloth Tape Size: Length 15 m, Width 15 mm.
- Car harness cloth tape is very convenient to use; just wrap the tape around the wire and gently tear it apart. No scissors or other tools are needed. The length of the tape can be determined according to your needs.
- Enough to Use: you will get 2 rolls of wire harness tapes in the package, measuring approx. 2 inches x 49.2 ft/ 50 mm x 15 m for each; The proper size and sufficient length is suitable for your different daily needs in many use scenarios
- Safe Material: the wire harness tape is made of polyester non woven fabric material, quality pressure sensitive adhesive, high temperature and wear resistance, which can be applied for a long time
- Nice Performance: the adhesive fabric tape has nice noise reduction and heat insulation performance, very suitable for automotive engine and circuit maintenance to achieve the purpose of insulation protection
- Easy to Use: the wire loom tape is simple and convenient to use, just wrap the tape on the wire and tear it gently, and you can decide the length of the tape according to your own needs
- Scope of Usage: the cloth electrical tape is suitable for automobile interior noise reduction part, such as instrument panel harness and main harness wound, and can also be applied for wire joint and wire fixing
- HIGHLY DURABLE: Designed for automotive wire protection, tesa 51036 PET cloth tape delivers superior abrasion protection and withstands high temperatures and demanding environmental conditions.
- SECURE CLOSURE: The solvent-free, advanced acrylic adhesive (triple A) is highly resistant to flagging and ensures a reliable closure.
- EASY TO USE: Can be used for both manual and automatic applications, this tape features a consistent unwind force and a flexible backing for a smooth application, ensuring an efficient installation process.
- APPLICATIONS: Specially designed for bundling and wire protection against abrasion in automotive engine compartments with demanding temperature-related and environmental conditions.
- SPECIFICATIONS: This tape measures 19 mm wide by 25 m long with a 10.2 mil thickness. It resists temperatures from -40 F to 302 F. Abrasion Resistance (5mm mandrel, LV312) Class D, Abrasion Resistance (10mm mandrel, LV312) Class D, Noise Damping (LV312) Class A.
- Effective Noise Suppression: WELSTIK Wiring Harness Tape provides superior noise reduction, ensuring a quiet and enjoyable driving experience by suppressing unwanted vibrations and sounds in your vehicle's wiring system.
- Enhanced Cable Protection: Designed specifically for automotive use, this fabric tape offers excellent protection for your car's wiring harness. It safeguards against abrasion, moisture, and other environmental factors, ensuring the longevity and reliability of your electrical connections.
- Easy Tear Design: With its user-friendly design, the WELSTIK Wiring Harness Tape can be easily torn by hand, eliminating the need for additional tools and simplifying the installation process. This feature allows for quick and hassle-free application, saving you time and effort.
- Durable and Corrosion Resistant: Crafted from high-quality materials, this wire tape is built to last. It is resistant to corrosion, ensuring long-term performance and reliability even in harsh automotive environments.
- Residue-Free Removal: When it's time to replace or reconfigure your wiring, the WELSTIK Wiring Harness Tape can be easily removed without leaving behind any residue or adhesive marks. This makes maintenance and modifications convenient and clean.
- High Temp Durable Performance: Withstands temperatures from -40℉ to 257℉, making this wire harness tape ideal as an automotive tape for engine compartments. This cloth tape resists abrasion and corrosion.
- Noise Dampening Wire Loom Tape: Reduces coil whining and vibrations for quieter cabins, dashboards, and machinery. This cloth electrical tape provides heavy-duty bundling and insulation.
- Residue-Free: Our heat shrink tape features a strong adhesive that bonds securely without leaving a sticky residue. Rated to last up to 6 years, this wiring harness tape ensures reliable, mess-free performance.
- Flexible and Easy to Use Automotive Tape: This high temp tape tears cleanly by hand for quick application, ideal for DIYers and professionals. This fabric electrical tape is perfect for bundling and insulating household wires.
- Weatherproof and Flame Retardant: Our wire tape resists UV, moisture, and extreme temperatures for year-round protection in high-heat areas like engine compartments.
- High Temp Wire Harness Tape: Withstands -40℉ to 250℉, providing soundproofing and vibration dampening.
- OEM-Grade Adhesion: Meets or exceeds OEM standards with strong adhesive for easy cable bundling.
- Easy to Use: Tear by hand—no scissors needed. Flexible for quick adjustments.
- Durable Protection: Resists punctures, abrasion, and corrosion to keep cables intact.
- Multi-Purpose: Ideal for automotive wiring, appliance cords, and household use.
- High Temp Durable Performance: Withstands temperatures from -40℉ to 257℉, making this wire harness tape ideal as an automotive tape for engine compartments. This cloth tape resists abrasion and corrosion.
- Noise Dampening Wire Loom Tape: Reduces coil whining and vibrations for quieter cabins, dashboards, and machinery. This cloth electrical tape provides heavy-duty bundling and insulation.
- Residue-Free: Our heat shrink tape features a strong adhesive that bonds securely without leaving a sticky residue. Rated to last up to 6 years, this wiring harness tape ensures reliable, mess-free performance.
- Flexible and Easy to Use Automotive Tape: This high temp tape tears cleanly by hand for quick application, ideal for DIYers and professionals. This fabric electrical tape is perfect for bundling and insulating household wires.
- Weatherproof and Flame Retardant: Our wire tape resists UV, moisture, and extreme temperatures for year-round protection in high-heat areas like engine compartments.
- OEM-GRADE high heat tape for cable wrap and wire harness wrap with strong yet residue-free adhesive. Our black felt tape automotive heat tape prevents corrosion, oil build-up, and abrasion and withstands high temp (-40℉ - 257℉).
- RESIDUE-FREE. Our wire harness tape for wiring harness wrap won’t turn into a messy goo. With a 160 lbs/inch strength, our speaker wire tape for cords won't leave a residue. This auto wire loom tape is also a great heat resistant electrical tape.
- INSTALLS CLEANLY. This fabric electrical tape is SUPER STRETCHY, allowing easy access to hard-to-reach areas. Our wiring tape can be torn with bare hands.
- HIGH TEMP electrical tape that withstands -40℉ to 257℉ is SHOCK-ABSORBENT, making this high heat electrical tape ideal for reducing coil-whine for the best automotive wiring acoustics.
- HEAVY-DUTY. Our heat shrink tape electrical cable tape lasts up to 10 years against damp environments, making this high temperature tape perfect for cable wraps for cords.
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-676 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : OCT 06, 2023 NHTSA Recall No. : 23V-676 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 5,326 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Mercedes-Benz AMG SL55 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2022-2023 AMG SL-Class 2,567 Vehicles The recall population was determined through production records. Production Dates : JUN 04, 2021 – AUG 09, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Mercedes-Benz AMG SL63 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Mercedes-Benz 2022-2023 AMG SL-Class 2,759 Vehicles The recall population was determined through production records. Production Dates : JUN 04, 2021 – AUG 09, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022-2023 SL (232 platform) vehicles with the M177 engine, the routing of the 12V-starter/alternator wiring harness might not meet specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On potentially affected vehicles, the wiring harness might contact the drive Part 573 Safety Recall Report 23V-676 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : shaft and chafe, which may consequently result in a short circuit. A loss of propulsion cannot be ruled out. This might increase the risk of a crash. Additionally, due to the high electrical currents potentially flowing through this wiring harness, the temperature in this area might increase. Therefore, a risk of fire cannot be ruled out. Description of the Cause : Due to an insufficiently secured clip, the wiring harness might not be routed as required. The issue described is not caused by a supplier. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : ELECTRICAL WIRING HARNES Component Description : Busbar to starter and alternator Component Part Number : A2325401019 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR Foreign States Country : Germany Chronology : In November 2022, MBAG became aware of an isolated case outside the US in which a customer alleged a loss of propulsion. It was found in this isolated field case that the wiring harness of the 12V-starter/alternator was damaged due to chafing on the drive shaft. Since there were no other cases of a similar nature known nor detected, the field case was concluded to be a single occurrence during vehicle production. In late August 2023, MBAG learned of additional field cases and together with its supplier, immediately initiated investigations regarding the root cause and potential consequences that may result from a damaged wiring harness. In addition, the field data was reviewed to identify possible related field cases and customer reports. On September 29, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is currently aware of 6 warranty claims and field reports of potentially related cases received on December 7, 2022, February 24, 2023, April 3, 2023, June 23, 2023, July 6, 2023 and August 15, 2023 in the US. Part 573 Safety Recall Report 23V-676 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will secure the 12V-starter/ alternator wiring harness on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Remedy Parts: A0069973590 – Cable Tie Identify How/When Recall Condition was Corrected in Production : A change in how the 12V-starter/alternator wiring harness is secured ensures that this issue can no longer occur from August 30, 2023 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 13, 2023. Owners will be notified of the voluntary recall campaign on or before December 5, 2023.A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 13, 2023 – NR Planned Owner Notification Date : DEC 05, 2023 – NR * NR – Not Reported
**************************************************************************************************************
DATE: October 13, 2023
Recall Campaign Initial Notification
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Senior Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Inspect 12V Starter/Alternator Wiring Harness MY22-23 SL (232 platform) DATE: October 13, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification October 13, 2023 Campaign No. : NHTSA ID Campaign Desc. : Inspect 12V Starter/Alternator Wiring Harness TBA 23V676 23P2197640 This is to notify you of the new Recall Campaign to inspect the 12V starter/alternator wiring harness on 5,326 Model Year (“MY”) 2022-2023 SL (232 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on October 13, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022-2023 SL (232 platform) vehicles with the M177 engine, the routing of the 12V starter/alternator wiring harness might not meet specifications. The wiring harness might contact the drive shaft and chafe, which may result in a short circuit. A loss of propulsion cannot be ruled out which could increase the risk of a crash. Additionally, due to the high electrical currents potentially flowing through this wiring harness, the temperature in this area might increase. Therefore, a risk of fire cannot be ruled out. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will inspect and secure the 12V-starter/alternator wiring harness on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2022-2023 Vehicle Model SL Vehicle Populations Total Recall Population 5,326 Total Vehicles in Dealer Inventory 566 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before December 5, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. Customer Reimbursement Customer reimbursement is not being offered for this campaign. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
DATE: November 3, 2023
Recall Campaign Launch Notification
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Senior Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Inspect 12V Starter/Alternator Wiring Harness MY22-23 SL (232 platform) DATE: November 3, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification November 3, 2023 Campaign No. : NHTSA ID CA DMV ID Campaign Desc. : Inspect 12V Starter/Alternator Wiring Harness 2023100014 23V676 231014 23P2197640 This is to notify you of the Recall Campaign Launch to inspect the 12V starter/alternator wiring harness on 5,326 Model Year (“MY”) 2022-2023 SL (232 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 3, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022-2023 SL (232 platform) vehicles with the M177 engine, the routing of the 12V starter/alternator wiring harness might not meet specifications. The wiring harness might contact the drive shaft and chafe, which may result in a short circuit. A loss of propulsion cannot be ruled out, which could increase the risk of a crash. Additionally, due to the high electrical currents potentially flowing through this wiring harness, the temperature in this area might increase. Therefore, a risk of fire cannot be ruled out. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will inspect and secure the 12V-starter/alternator wiring harness on the affected vehicles. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2022-2023 Vehicle Model SL Vehicle Populations Total Recall Population 5,326 Total Vehicles in Dealer Inventory 543 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Notice to California Dealers: As required by 13 CCR 2117, a proof of correction (“POC”) certificate showing that the vehicle has been repaired under this recall must be issued by the authorized service facility, and that such a certificate may be required by California as a condition of vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to complete this step may result in fines and penalties and lead to customer dissatisfaction. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before November 17, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. Customer Reimbursement Customer reimbursement is not being offered for this campaign. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. 2 Campaign No. 2023100014, November 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model SL (232 platform) Model Year 2022-2023 Inspect 12V Starter/Alternator Wiring Harness Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022-2023 SL (232 platform) vehicles with the M177 engine, the routing of the 12V starter/alternator wiring harness might not meet specifications. The wiring harness might contact the drive shaft and chafe, which may result in a short circuit. A loss of propulsion cannot be ruled out, which could increase the risk of a crash. Additionally, due to the high electrical currents potentially flowing through this wiring harness, the temperature in this area might increase. Therefore, a risk of fire cannot be ruled out. An authorized Mercedes-Benz dealer will inspect and secure the 12V-starter/alternator wiring harness on the affected vehicles. Prior to performing this Campaign: • VMI must be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. • Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 5,326 vehicles are affected. Order No. P-RC- 2023100014 2 P-RC- 2023100014 Inspect 12V Starter/Alternator Wiring Harness Check Procedure 1. Remove lower rear engine compartment lining For basic information, see AR61.20-P-1105SLY. 2. Check if the 12V starter/alternator wiring harness is too close to the propeller shaft and inspect it for damage near the propeller shaft (A, Figure 1). Figure 1: Inspect starter/alternator wiring harness near propeller shaft (arrow A), direction of travel (arrow B) a. Starter/alternator wiring harness not damaged, carry out Work Procedure 1. b. Starter/alternator wiring harness damaged, carry out Work Procedure 2. 3 P-RC- 2023100014 Work Procedure 1 1. If the starter/alternator wiring harness is not damaged, install an additional cable tie (1, Figure 2) in area near the propeller shaft at approx. 40 mm (dimension c, Figure 2) above the bracket (2, Figure 2). Figure 2: Install cable tie on starter/alternator wiring harness 2. Assemble in reverse order. Work Procedure 2 1. If the starter/alternator wiring harness is damaged, open a TIPS case. Create high quality pictures and align on the repair procedure via TIPS case. Submit TIPS case to GSP/TPB with the reference Code 23P1595002. 2. Assemble in reverse order. 4 P-RC- 2023100014 __________________________________________________________________________________________________ Primary Parts Information Qty. Part Name Part Number 1 Cable tie A 006 997 35 90 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 15 950 02 12-1891 Operations: Inspect 12V starter/alternator wiring harness for damage Includes: Remove/install lower rear engine compartment lining 0.3 12-1892 Operations: Install cable tie on 12V starter/alternator wiring harness (after inspection) 0.1 02-2186 Operations: Create TIPS case 0.2 Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. __________________________________________________________________________________________________ The following step applies to California dealers only. Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The campaign number for the California Proof of Correction is unique and must be entered as such (231014), your dealer code, and the date of the repair, using a black permanent marker. Note: Clean bonding surface prior to affixing label. Figure 1 5 P-RC- 2023100014 The following step applies to California dealers only. Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure 2), after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique and must be entered as such (231014). Figure 2 California Proof of Correction Parts Information Qty. Part Name Part Number 1 Sheet (CA Dealers Only) A 000 584 42 14 1 Label (CA Dealers Only) A 000 584 54 13 Warranty Information (California dealers please submit under a separate claim) Damage Code Operation Number Description Labor Time (hrs.) 212CA 00 02-0001 Apply Proof of Correction Label and completed Proof of Correction Certificate 0.1
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.