2017100009 – Headlight Adjustment – 2018 Mercedes-Benz GLA250 4Matic – Mercedes-Benz & Smart

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA Campaign Number: 17V653
Manufacturer Mercedes-Benz USA, LLC.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 8

Incorrectly Adjusted Low Beam Headlight/FMVSS 108

Reduced headlight range can affect visibility and increase the risk of a crash.

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

Remedy

MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Mercedes-Benz has a Recall

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification Headlamp Adjustment MY17 156 (GLA-Class)	DATE: October 27, 2017

IMPORTANT NEW RECALL CAMPAIGN INFORMATION UPDATE

Campaign No. :	Campaign Desc. :		Headlight Adjustment
2017100009	1710P82C69
This is to notify you of a new Recall Campaign to check the headlamps and adjust, if necessary on 8 MY 2017, Model 156 (GLA-Class). Please review the recall information below. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 27, 2017.
Background
Issue		Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain GLA vehicles (156 platform) the basic low beam headlamp setting may not correspond to current production specifications. As a result headlamp range may be reduced, increasing the risk of a crash.
What We’re Doing		MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the basic setting of the headlamps on the affected vehicles and correct it, if necessary.
Parts		Parts are not required for repair; repair involves standard headlamp adjustment
Vehicles Affected
Vehicle Model Year(s)		2017
Vehicle Model		GLA-Class
Vehicle Populations
Total Recall Population		8
Total Vehicles in Dealer Inventory		0
Total MBUSA Internal Vehicles		8
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY17 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once remedy parts are available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY17 GLA-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		None, as there are no vehicles in customer hands.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Campaign No. 2017100009, October 2017

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model 156 Model Year 2017 Check Headlamp Adjustment

Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain GLA vehicles (156 platform) the basic low beam headlamp setting may not correspond to current production specifications. As a result headlamp range may be reduced, increasing the risk of a crash. An authorized Mercedes-Benz dealer will check the basic setting of the headlamps on the affected vehicles and correct it, if necessary.

Prior to performing this Recall Campaign:

Please check VMI to determine if the vehicle is involved in the Campaign and if it has beenpreviously repaired.
Please review the entire Recall Campaign bulletin and follow the repair procedure exactly asdescribed.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 8 vehicles are involved.

Procedure