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This is to notify you of the upcoming Service Campaign to retrofit the Door Control Module on approximately 25 MY21 Mercedes-Benz Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI.
Issue
Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vehicles, determined that due to supplier constraints, certain door control modules were not available during production. Vehicles without door control units may not lock, or allow operation of the windows.
What We’re Doing
MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will retrofit the door control modules on the affected units.
Parts
Parts are available.
(SC)Retrofit Door Control Module
Model 907
Model Year 2021
https://www.startekinfo.com/service/download-document/outside/226725/
https://static.oemdtc.com/Recall/V-SC-2022060004.pdf
Mercedes-Benz Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
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- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
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- The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
- The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
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- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
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Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API
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News Channel Update | Vans Customer Service and Parts Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Internal TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Service Campaign Notification Model 907 (Sprinter) Model Year 2021 Retrofit Door Control Module DATE: July, 2022 IMPORTANT SERVICE CAMPAIGN INFORMATION News Channel Update | Vans Customer Service and Parts Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Internal Campaign No. : Campaign Desc. : Retrofit Door Control Module 2022060004 VS3TURSTE This is to notify you of the upcoming Service Campaign to retrofit the Door Control Module on approximately 25 MY21 Mercedes-Benz Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI. Background Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vehicles, determined that due to supplier constraints, certain door control modules were not available during production. Vehicles without door control units may not lock, or allow operation of the windows. What We’re Doing MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will retrofit the door control modules on the affected units. Parts Parts are available. Vehicles Affected Vehicle Model Year(s) Model Year 2021 Vehicle Model Sprinter, VS30 / Platform 907 Vehicle Populations Total Vehicles Population 25 Dealer Inventory 1 Next Steps/Notes AOMS/SOMS Please ensure your dealers have read and understand this notice. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Campaign No. 2022060004 July, 2022 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model 907 Model Year 2021 Retrofit Door Control Module MBAG, the manufacturer of Mercedes-Benz Sprinter vehicles, determined that due to supplier constraints, certain door control modules were not available during production. Vehicles without door control units may not lock, or allow operation of the windows. An authorized Mercedes-Benz Sprinter dealer will retrofit the door control modules on the affected units. Prior to performing this Service Campaign: Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described. Approximately 25 MB Sprinter vehicles are affected. Order No. V-SC-2022060004 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. Model 907, 910 Operation no. of the operation texts or standard texts and flat rates Category Op. no. Operation text Time Acc. no. Code L 02 0363 Operations: Retrofit control units of front doors 1.5 hrs 06 991 08 VS3TURST E Shown on left front door 1 Control unit 2 Electrical connectors 3 Door trim D72.29-1129-76 Notice Information on preventing damage to electronic components due to electrostatic discharge AH54.00-P-0001-01A Notice Notes on carrying out repair work in the vehicle interior AH68.00-D-0001-01KOS V-SC-2022060004 1 g Check 1 Check whether vehicle is affected by measure. SM72.29-D-0016-01AAA SM72.29-D-0016-01AAB Betroffene Fahrzeuge: Steuergeräte der Vordertüren nachträglich einbauen (Verr. Nr.: 06 991 08, Codewort: VS3TURSTE) Model 907.### ## as of 068448 up to 397295 Betroffene Fahrzeuge: Steuergeräte der Vordertüren nachträglich einbauen (Verr. Nr.: 06 991 08, Codewort: VS3TURSTE) Model 910.### ## as of 366902 up to 374414 e Remove 2 Remove door trims (3) of right and left front door. f AR72.10-D-6575TS i When removing, check whether all retaining clips or covers, screws, etc. are present, If not present, ↓ determine and order required parts using XENTRY Parts Information. d Install 3 Retrofit control units (1) of both front doors. f AR72.29-D-1001TS i Clip control units (1) into holders and lock (arrows). 4 Connect electrical connectors (2). i The number of electrical connections (2) may vary depending on vehicle equipment. 5 Install door trims (3) of right and left front door. f AR72.10-D-6575TS 2 V-SC-2022060004 Commissioning of control units 6 Connect charging equipment. f Maintaining on-board electrical system voltage when performing test and diagnosis work on vehicle AR54.10-D-1127TS p During the entire work procedure a sufficiently large voltage supply must be provided for the vehicle’s on-board electrical system. Otherwise any undervoltage that occurs may damage the control units. i Follow the operating instructions for the charger. i Use the charger to ensure that an adequate power supply (min. 12.5 V) is provided for the onboard electrical system battery. 7 Connect diagnostic system. a AD00.00-D-2000-06TS i It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system. 8 Commission control units (1) of front doors. a AD00.00-D-2000-06TS i It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system. 9 Remove vehicle diagnosis system. a AD00.00-D-2000-06TS 10 Remove charger from vehicle. f AR54.10-D-1127TS g Check 11 Perform function test on front doors. i To do so, check all functions of front doors (e.g. power window assemblies, door lock, etc.) V-SC-2022060004 3 Parts ordering note Part no. Designation Quantity A907 900 3705 Right front door control unit (see XENTRY Parts Information) 1 A907 900 3605 Left front door control unit (see XENTRY Parts Information) 1 Varies Covers, retaining clips and similar (see XENTRY Parts Information) As Needed 4 V-SC-2022060004
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