Transmission may not Respond to Shift Lever Input – 2017 Mercedes-Benz E300 and E300 4Matic

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NHTSA Campaign Number: 17V078
Manufacturer Mercedes-Benz USA, LLC.
Components POWER TRAIN
Potential Number of Units Affected 73

 

Transmission may not Respond to Shift Lever Input

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles.

The affected vehicles may have a damaged steering column-mounted shift lever module.

If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

 

Remedy

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge.

The recall is expected to begin in March 2017.

Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 

 

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