Check Steering Column Module Electrical Connector – 2021 Mercedes-Benz S-Class

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April 1, 2022 NHTSA CAMPAIGN NUMBER: 22V214000

Unsecured Steering Module Electrical Connector

Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 22V214

Manufacturer Mercedes-Benz USA, LLC

Components STEERING

Potential Number of Units Affected 4

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver’s air bag, and turn signal indicators.

 

Remedy

Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022040006.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2022040006

Check Steering Column Module Electrical Connector

This is to notify you of a the Recall Campaign Launch to check the steering column module electrical connector on 4 Model Year (“MY”) 2021 S-Class (223 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “OPEN” on April 22, 2022.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) S-Class (223 platform) vehicles, the tamper-resistant cover for the electrical connector on the steering column module might not have been installed and secured correctly. In this case, the electrical connector on the steering column module might loosen due to vibrations during driving. If this were to happen, different functions (e.g. ESP, driver airbag, turn indicator) might not be available and gear changes might not be possible, which could subsequently increase the risk of crash and injury. In addition to safety concern, the fault would be detected by OBD system, which may potentially illuminate a Malfunction Indicator Lamp (‘MIL’). An influence on fuel consumption, CO2 and exhaust emission (BR223) as well as on the electric range (BR223 PHEV) cannot be ruled out.

 

What We’re Doing

MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will check the tamper-resistant cover on the affected vehicles and install it correctly, if necessary.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.  As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 S-Class vehicles covered by this notification until the vehicle has been repaired.

Notice to California Dealers: As required by 13 CCR 2117, a proof of correction (“POC”) certificate showing that the vehicle has been repaired under this recall must be issued by the authorized service facility, and that such a certificate may be required by California as a condition of vehicle re-registration or operation.  Please reference this POC in the attached work instructions.  Failure to complete this step may result in fines and penalties and lead to customer dissatisfaction.

 


Check lock on electrical connector for the steering column switch module, replace if necessary 

 

Check/test procedure

  1. Completely extend steering column and unclip leather bag (A, figure 1) at steering column.

 

  1. Check lock/safety seal (B, figure 2) at electrical connector for steering column switch module.

Check lock/safety seal is present and/or for damage.

Use a mirror and a flashlight for the test.

 

    1. Lock/safety seal not present or damaged: Carry out work procedure.
    2. Lock/safety seal present and not damaged:

End measure.

 

Work Procedure

  1. Remove steering column switch module.

For basic data of model 223 see AR54.25-P-2812S.

For basic data of model 297 see AR54.25-P-2812EQS.

 

  1. Replace lock/safety seal at electrical connector for steering column switch module.

 

  1. Assemble in reverse order.

 

Primary Parts Information 

Qty. Part Name Part Number
As required (1) Lock anti-tamper seal A 000 823 02 45

 

 The following step applies to California dealers only.

Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The campaign number for the California Proof of Correction is unique and must be entered as such (220406), your dealer code, and the date of the repair, using a black permanent marker.

 

The following step applies to California dealers only.

Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) Figure 2, after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique and must be entered as such (220406).

 


Chronology :

In the beginning of June 2021, MBAG launched initial investigations based on a finding during the vehicle logistics process. During these analyses it was concluded that a tamper-resistant cover on the electrical connector on the steering column module might not have been installed and secured according to specifications during a vehicle rework process.

From end of June 2021 onwards, an additional plant rework campaign was implemented in order to check and rework all potentially affected vehicles that were still accessible to MBAG.

In parallel, MBAG analyzed if any vehicles in the field might be affected. From August 2021 onwards, possible consequences as well as relevant regulations for vehicles in the field were analyzed. These intensive investigations were performed until February 2022 due to the complex nature of the affected components and the related possible impacts. These analyses included the investigation of the mechanisms and factors which might lead to the loosening of the electrical plug without an installed tamper-resistant cover. Furthermore, all affected components and functions which might be impaired were examined and their potential safety-relevant effects during vehicle operation. In parallel, Mercedes-Benz AG is not aware of any customer complaints for this topic. On March 25, 2022, MBAG determined that a potential safety risk could not be ruled out and decided to conduct a recall.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
MERCEDES-BENZ S500 2021
MERCEDES-BENZ S580 2021

 


11 Associated Documents

Recall Acknowledgement

RCAK-22V214-9562.pdf 645.227KB

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Defect Notice 573 Report

RCLRPT-22V214-9001.PDF 214.953KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V214-9837.pdf 288.291KB

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Remedy Instructions and TSB

RCRIT-22V214-1616.pdf 850.982KB

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Recall 573 Report – April 25, 2022

RCLRPT-22V214-4450.PDF 214.955KB

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Recall 573 Report – May 10, 2022

RCLRPT-22V214-5442.PDF 214.949KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V214-9648.pdf 421.392KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V214-3912.PDF 211.228KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V214-7156.PDF 211.228KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V214-4759.PDF 211.234KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V214-2339.PDF 211.32KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V214&docType=RCL

 


 

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