Replace Prefuse Box – 2020 Mercedes-Benz GLE-Class

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February 18, 2022 NHTSA CAMPAIGN NUMBER: 22V098000

Unsecured Wiring May Deactivate Fused Components

Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.

 

NHTSA Campaign Number: 22V098

Manufacturer Mercedes-Benz USA, LLC

Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING, VISIBILITY/WIPER

Potential Number of Units Affected 6

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.

 

Remedy

Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2022030015

Replace Prefuse Box

This is to notify you of a  Recall Campaign launch to replace the prefuse box on 6 Model Year (“MY”) 2020 167 (GLE-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  Affected VINs will be flagged in VMI as “OPEN” on March 25, 2022.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses opening unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (e.g. steering assist, headlamps, wiper system).  In that case, depending on the affected system, the risk of a crash might be increased. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected.

 

What We’re Doing

MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will check and replace the prefuse box on the affected vehicles if necessary.

 

Parts

The remedy is available and can be performed.

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.  As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired.

 


Check prefuse box in engine compartment, replace if necessary

Model 167

 

Check/test procedure

  1. Switch off ignition and keep transmitter keys outside of transmitter range (at least 2 meters / 6.6 feet).

 

  1. Remove cover for left air/water duct above prefuse box in engine compartment.

For basic data, see AR54.15-P-1330ME, operation step 2.

 

  1. Remove cover of prefuse box in engine compartment.

For basic data, see AR54.15-P-1330ME, operation step 3.

 

  1. Check whether there is a cable tie (A) for the supply line from the alternator to the prefuse box in the engine compartment at connection 3 (Figure 1).

 

    1. Cable tie at connection 3 of prefuse box not present: Carry out work procedure.
    2. Cable tie at connection 3 of prefuse box present: Assemble in reverse order and end measure.

 

Work procedure

  1. Replace prefuse box in engine compartment. For basic data, see 15-P-1330ME.

The cable tie for the supply line at connection 3 of the prefuse box is included in the delivery package.

The cable ties for the remaining electrical cables must be replaced (Figure 2).

The number of electrical cables varies depending on the vehicle equipment.

 

  1. Assemble in reverse order.

 

Primary Parts Information 

Qty. Part Name Part Number
As required (1) Engine compartment fuse box A 167 540 44 28

 


Mercedes-Benz Part 573 Submission
Original Submitted to Portal February 18, 2022
Chronology-Only section
Supplement to Original Submission

 

Chronology of Defect/Noncompliance Determination

In September 2018, MBAG acted in response to a report from the supplier, who had discovered the subject condition in a standard validation test of parts. First analyses indicated vibrations of the wiring harness to be an issue. To eliminate the possibility of excess vibrations of the wiring harness, MBAG asked the supplier to develop a fix immediately. As a preventive measure, the supplier implemented a cable retainer to secure the wiring harness. MBAG reviewed logistics documents together with the supplier to determine which vehicles might potentially be affected. The review determined that all potentially affected vehicles remained in MBAG’s control. MBAG reworked all potentially affected vehicles (installing the cable retainer) that were in access by the end of 2018. In the beginning of 2019, the company assumed that all potentially affected vehicles had been reworked and no unreworked vehicles had been released from the plant.

In the course of a standard review of prior plant actions in Februrary 2020, it was detected that some potentially affected vehicles may have left the plant without being reworked. Further analyses to determine which vehicles had reached the field and possible consequences in the field were initiated. From March to June 2020, MBAG operations were severely restricted due to the COVID-19 pandemic.

As operations began to resume in June 2020, the issue was considered to occur at a later point of time in the vehicle’s lifetime.

In August 2021, after continuous field monitoring, no cases from the field were detected. Analyses resumed again and in December 2021, possible consequences during the lifetime of the vehicles were finally determined. It could not be ruled out with certainty that in a very unlikely case due to an unfavorable combination of cable routing and driving situation, the described issue could potentially occur over the lifetime of the vehicle.

On February 11, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
MERCEDES-BENZ GLE350 2020

 


11 Associated Documents

Chronology of Defect/Noncompliance Determination

RMISC-22V098-6069.pdf 67.3KB

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Recall Acknowledgement

RCAK-22V098-2127.pdf 645.252KB

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Manufacturer Notices(to Dealers,etc) – February 25, 2022

RCMN-22V098-9173.pdf 137.287KB

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Defect Notice 573 Report

RCLRPT-22V098-2878.PDF 214.802KB

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Remedy Instructions and TSB

RCRIT-22V098-2634.pdf 465.815KB

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Recall 573 Report – March 25, 2022

RCLRPT-22V098-1805.PDF 214.819KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V098-6454.pdf 579.285KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V098-8444.pdf 291.451KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V098-0718.PDF 211.143KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V098-0869.PDF 211.239KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V098-3727.PDF 211.327KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V098&docType=RCL

 


 

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