“This site contains affiliate links for which OEMDTC may be compensated” |
February 18, 2022 NHTSA CAMPAIGN NUMBER: 22V098000
Unsecured Wiring May Deactivate Fused Components
Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
NHTSA Campaign Number: 22V098
Manufacturer Mercedes-Benz USA, LLC
Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING, VISIBILITY/WIPER
Potential Number of Units Affected 6
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.
Remedy
Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
2022030015
Replace Prefuse Box
This is to notify you of a Recall Campaign launch to replace the prefuse box on 6 Model Year (“MY”) 2020 167 (GLE-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 25, 2022.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses opening unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (e.g. steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check and replace the prefuse box on the affected vehicles if necessary.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired.
Check prefuse box in engine compartment, replace if necessary
Model 167
Check/test procedure
- Switch off ignition and keep transmitter keys outside of transmitter range (at least 2 meters / 6.6 feet).
- Remove cover for left air/water duct above prefuse box in engine compartment.
For basic data, see AR54.15-P-1330ME, operation step 2.
- Remove cover of prefuse box in engine compartment.
For basic data, see AR54.15-P-1330ME, operation step 3.
- Check whether there is a cable tie (A) for the supply line from the alternator to the prefuse box in the engine compartment at connection 3 (Figure 1).
Work procedure
- Replace prefuse box in engine compartment. For basic data, see 15-P-1330ME.
The cable tie for the supply line at connection 3 of the prefuse box is included in the delivery package.
The cable ties for the remaining electrical cables must be replaced (Figure 2).
The number of electrical cables varies depending on the vehicle equipment.
- Assemble in reverse order.
Primary Parts Information
Qty. | Part Name | Part Number |
As required (1) | Engine compartment fuse box | A 167 540 44 28 |
Mercedes-Benz Part 573 Submission
Original Submitted to Portal February 18, 2022
Chronology-Only section
Supplement to Original Submission
Chronology of Defect/Noncompliance Determination
In September 2018, MBAG acted in response to a report from the supplier, who had discovered the subject condition in a standard validation test of parts. First analyses indicated vibrations of the wiring harness to be an issue. To eliminate the possibility of excess vibrations of the wiring harness, MBAG asked the supplier to develop a fix immediately. As a preventive measure, the supplier implemented a cable retainer to secure the wiring harness. MBAG reviewed logistics documents together with the supplier to determine which vehicles might potentially be affected. The review determined that all potentially affected vehicles remained in MBAG’s control. MBAG reworked all potentially affected vehicles (installing the cable retainer) that were in access by the end of 2018. In the beginning of 2019, the company assumed that all potentially affected vehicles had been reworked and no unreworked vehicles had been released from the plant.
In the course of a standard review of prior plant actions in Februrary 2020, it was detected that some potentially affected vehicles may have left the plant without being reworked. Further analyses to determine which vehicles had reached the field and possible consequences in the field were initiated. From March to June 2020, MBAG operations were severely restricted due to the COVID-19 pandemic.
As operations began to resume in June 2020, the issue was considered to occur at a later point of time in the vehicle’s lifetime.
In August 2021, after continuous field monitoring, no cases from the field were detected. Analyses resumed again and in December 2021, possible consequences during the lifetime of the vehicles were finally determined. It could not be ruled out with certainty that in a very unlikely case due to an unfavorable combination of cable routing and driving situation, the described issue could potentially occur over the lifetime of the vehicle.
On February 11, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
MERCEDES-BENZ | GLE350 | 2020 |
11 Associated Documents
Chronology of Defect/Noncompliance Determination
Recall Acknowledgement
RCAK-22V098-2127.pdf 645.252KB
Manufacturer Notices(to Dealers,etc) – February 25, 2022
RCMN-22V098-9173.pdf 137.287KB
Defect Notice 573 Report
RCLRPT-22V098-2878.PDF 214.802KB
Remedy Instructions and TSB
RCRIT-22V098-2634.pdf 465.815KB
Recall 573 Report – March 25, 2022
RCLRPT-22V098-1805.PDF 214.819KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V098-6454.pdf 579.285KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V098-8444.pdf 291.451KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V098-0718.PDF 211.143KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V098-0869.PDF 211.239KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V098-3727.PDF 211.327KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V098&docType=RCL
- 【High cost-effective fuse kit】-- The kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- 【Reasonable quantity matching】-- According to market research data, we have increased the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced the number of other less-used fuses. The number is reasonable and and the use time of fuses is extended.
- 【Abundant types and precise protection】-- Three different types of fuses are suitable for most vehicles and meet the different needs of consumers. It is recommended that you use the original car fuse to compare with our fuse size or search the car fuse type on the Internet.
- 【Installation Instructions】-- The kit contains fuse installation instructions to help you replace and install the fuse correctly. The fuse kit is suitable for cars/RVs/truck/motorcycles/boats, etc.
- 【High quality, easy to identify】-- The fuse is made of environmentally friendly plastic and zinc alloy. The fuse of each current specification is distinguished by different colors, and the current specification number is marked on the top of each fuse, which is easy to identify.
- Covers 24 commonly used blade fuses: 80pcs Standard: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (10PCS of each model ), 96pcs mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12PCS of each model ), 96pcs Low Profile Mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12 PCS of each model ).
- It is well organized, with a helpful photographic diagram of the fuses locations on the back of the cover. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- This set comes with Standard & Mini & Low Profile Mini blade fuses, all essential for every American household that owns more than one car. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp low profile mini fuse.
- 【ALL SIZES YOU NEED】The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ).
- 【HIGH QUALITY】The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry.
- 【EASY TO IDENTIFY】The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
- 【WIDE APPLICATION】variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc.
- 【QUALITY COMMITMENT】We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We will reply within 24 hours and do our utmost to ensure your satisfaction.
- The blade fuses are clearly marked with amperage and color coded for easy identification
- Available in amperage ratings of 2A to 40A (rated at 32 volts), you could always find one that fits your auto
- Includes both standard size & mini size; Perfect for Car/RV/Truck/Motorcycle/Boat
- Premium zinc alloy terminals for corrosion resistance and enhanced conductivity
- Comes with a fuse puller, makes replacing the fuse easier and quicker
- 【Great Protection】:The Standard Car Fuse Kit includes 10 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/40A). These small blade fuse protect our vehicles from wiring damage, electrical overload, and potential fires. With superior conductivity, corrosion resistance and high current sensitivity our fuses have tested to specification and is guaranteed to work as designed.
- 【High-Quality Fuses】: Made of a high quality zinc alloy standard and an insulating plastic with a transparent cover, these blade fuses to protect your vehicle from short circuit and overload. The blades are sturdy and won’t break when pulling out.
- 【Wide Application】: Perfect or replacing the blown fuses at any time. This ATC/ATO/APR/ATS fuse kit is widely used in automobiles, trucks, VUS, VTT, UTV, RV, camper, motorcycles, golf carts, ships, snow motorcycles and for most general DC electrical devices including dash camera, radio, lighting, flickering, etc. Highly recommended to check the right size of automotive car fuse before making a purchase.
- 【Easy Use and Identify】: Transparent appearance for quick inspection of fuse conditions, each color of fuse is a specification the Standard Blade Car Fuses Assortment can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top. The car spare fuse kit is packaged in a durable plastic package to protect the car Standard fuse and provide easy transportation and organization.
- Covers 30 commonly used blade fuses: 100pcs ATO/ATC/ATS/APR Standard Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (10PCS of each model ), 120pcs ATM Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ), 120pcs Low Profile Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ).
- The fuses are (industry) color coded and well organized, with a helpful photographic diagram of the fuses locations on the back of the cover.
- This set comes with Standard & Mini & Low Profile Mini blade fuses. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 40 amp low profile mini fuse.
- Package Includes: The assortment kit includes 4 types of fuses, Standard blade fuse( 5A,7.5A,10A,15A,20A,25A,30A), Mini blade fuse( 5A,7.5A,10A,15A,20A,25A,30A), Low Profile automotive fuses(20A,30A,40A,50A,60A)and Tall profile box shaped fuse(20A,30A,40A,50A,60A), Totally 250Pcs + 1Pcs fuse puller.
- Durable material: The blade fuses is made of high-quality zinc alloy, which has strong conductivity and corrosion resistance, and can quickly and accurately fuse the current to protect your car from excessive current and short circuit.
- Easy to identify: The car fuses assortment kit can be easily identified by its color-coded plastic case and the rated amperage engraved on the top. All fuses are packaged in reusable boxes for easy management.
- Multifunctional: It is very suitable for replacing blown fuses at any time. It is strongly recommended to check the correct size of automobile fuses before buying.
- Application: Fits most vehicles like car, truck, marine,RV, Boat, Truck.
- Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded.
- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
- Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles.
- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
- [ALL SIZES YOU NEED]: Covers 20 commonly used blade fuses, 150pcs Standard: 2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (15PCS of each model ), 210pcs mini: 2A/ 3A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (21PCS of each model ).
- [EXCELLENT QUALITY]: Riseuvo blade fuses made of premium materials, fast and precise fusing current to protect your car from excessive current.
- [EASY INSTALLATION]: Riseuvo fuses are packaged in two plastic box with description in the lid to let you know what is in the box.
- [WIDELY APPLICABLE]: The Riseuvo Fuse kit is suitable for Car Automotive Rv etc.
- [FUSE PULLER]: The fuses puller is included in the mini fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp mini fuse
- Easy Identification: Fuses assortment kit made of a high-quality zinc alloy, with a transparent cover and color-coded.
- 8 Most Common Standard Fuse: 1A/3A/5A/10A/15A/ 20A/30A/40A.
- All Sizes You Need: The package contains 80pcs car fuse and 2pcs fuse puller.
- Wide Applications: Fuses kit fits most vehicles like cars, trucks, RV accessories, marine, travel trailers, and camping accessories for travel trailers.
- A fuse puller is included in the fuse box to help you change fuses easily.
Last update on 2024-03-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Mercedes-Benz USA, LLC IMPORTANT SAFETY RECALL 20220300 15 This notice applies to your vehicle, VIN: April, 2022 2022030015 Dear Mercedes-Benz Owner: Replace Prefuse Box NHTSA Recall #22V098 • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufactu rer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2020 GLE-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? What will your DEALER DO? What should YOU DO? To find the most convenient authorized Mercedes-Benz dealer f rom your smartphone, scan the QR code to the left Information for Owners In certain MY 2020 GLE-Class vehicles, the wiring harness to the prefuse box in the engine compartment might not be proper1y secured according to current production specifications. The wiring harness to the prefuse box might experience vibrations while driving. This might unintentionally deactivate fused components (e.g. power steering assist, headlights, wiper system), which could increase the risk of a crash. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. An authorized Mercedes-Benz dealer will inspect and replace the prefuse box if necessary on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair t ime can be less than 1.5 hours, your dealer can provide you with a better estimate of the overall t ime for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. For additional information and to schedule an appointment, please contact your preferred authorized MercedesBenz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to replace the prefuse box under Recall Campaign #2022030015. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Impacts from COVID-19: Your health and safety remain our top priority. The Mercedes-Benz dealerships remaining open for recall repairs and service are closely following the guidelines set forth by the CDC. Vehicle pick-up and delivery may be available. Your preferred authorized Mercedes-Benz dealer can confirm availability. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by fi rst class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website offers a search featu re that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/ recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the t oll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9 153); or go to https: //www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT VIN If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in t he ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of t he present owner so t hat we may contact t hem. □ EX PORTED □ SOLD □ LEASE, V EHICLE RETURNED □ STOLEN □ SCRAPPED □ OTHER □ NEW OWNER INFORMATION □ MY NEW NAME OR ADDRESS IS: I I I I I I I I Last Name, First Name I I I I I ■ I Street Apt I I ■ ■ I I City State ZIP I I I I I Email Address I I I I I Phone (numbers only) Mobile (numbers only) Date Sig nature **** PLEASE DO NOT DETACH. RETURN COMPLETE LITTER **** DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign – Initial Notification Replace Prefuse Box MY20 GLE-Class (167 platform) DATE: February 25, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification February 25, 2022 Campaign No. : NHTSA ID Campaign Desc. : Replace Prefuse Box TBA 22V098 22P2197478 This is to notify you of a new Recall Campaign to replace the prefuse box on 6 Model Year (“MY”) 2020 167 (GLE-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on February 25, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses opening unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (e.g. steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the prefuse box on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2020 Vehicle Model GLE-Class Vehicle Populations Total Recall Population 6 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Prefuse Box MY20 GLE-Class (167 platform) DATE: 3/25/2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification March 25, 2022 Campaign No. : NHTSA ID Campaign Desc. : Replace Prefuse Box 2022030015 22V098 22P5491028 This is to notify you of a Recall Campaign launch to replace the prefuse box on 6 Model Year (“MY”) 2020 167 (GLE-Class) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 25, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses opening unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (e.g. steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check and replace the prefuse box on the affected vehicles if necessary. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2020 Vehicle Model GLE-Class Vehicle Populations Total Recall Population 6 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20 GLE-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY20 GLE-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on 4/8/2022; CAC may contact customers. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022030015, March 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GLE-Class (167 platform) Model Year 2020 Replace Prefuse Box Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses opening unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (e.g. steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. An authorized Mercedes-Benz dealer will check and replace the prefuse box on the affected vehicles if necessary. Prior to performing this Campaign: • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. • Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 6 vehicles are affected. Order No. P-RC-2022030015 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 P-RC-2022030015 Check prefuse box in engine compartment, replace if necessary Model 167 Check/test procedure 1. Switch off ignition and keep transmitter keys outside of transmitter range (at least 2 meters / 6.6 feet). 2. Remove cover for left air/water duct above prefuse box in engine compartment. For basic data, see AR54.15-P-1330ME, operation step 2. 3. Remove cover of prefuse box in engine compartment. For basic data, see AR54.15-P-1330ME, operation step 3. 4. Check whether there is a cable tie (A) for the supply line from the alternator to the prefuse box in the engine compartment at connection 3 (Figure 1). Figure 1 a. Cable tie at connection 3 of prefuse box not present: Carry out work procedure. b. Cable tie at connection 3 of prefuse box present: Assemble in reverse order and end measure. 3 P-RC-2022030015 Work procedure 1. Replace prefuse box in engine compartment. For basic data, see AR54.15-P-1330ME. The cable tie for the supply line at connection 3 of the prefuse box is included in the delivery package. The cable ties for the remaining electrical cables must be replaced (Figure 2). The number of electrical cables varies depending on the vehicle equipment. Figure 2 2. Assemble in reverse order. Primary Parts Information Qty. Part Name Part Number As required (1) Engine compartment fuse box A 167 540 44 28 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 54 910 28 02-0465 Check prefuse box in engine compartment Includes: Remove/install cover for left air/water duct 0.3 02-0466 Replace prefuse box in engine compartment (after check) Includes: Disconnect/connect ground line of on-board electrical system battery 0.6 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-098 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : FEB 18, 2022 NHTSA Recall No. : 22V-098 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Mercedes-Benz GLE 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020 GLE-Class 6 Vehicles. The recall population was determined through production records. Vehicles outside of the recall have the wiring harness properly secured at the prefuse box. Production Dates : JUL 07, 2018 – DEC 04, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses to open unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (for example steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. Description of the Cause : Due to a deviation in the development process, the affected vehicles might not be equipped with a cable retainer to secure the wiring harness at the prefuse box. Part 573 Safety Recall Report 22V-098 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. Involved Components : Component Name 1 : fuse box in the engine compartment Component Description : fuse box Component Part Number : A 167 540 44 28 Supplier Identification : Component Manufacturer Name : Kromberg and Schubert Mexico Address : Parque Industrial Colinas del Rincón Libramiento Sur Km. 3.5 San Francisco del Rincón, Gto Foreign States No. 2000, Country : Mexico Chronology : In September 2018, MBAG acted in response to a report from the supplier, who had discovered the subject condition in a standard validation test of parts. First analyses indicated vibrations of the wiring harness to be an issue. To eliminate the possibility of excess vibrations of the wiring harness, MBAG asked the supplier to develop a fix immediately. As a preventive measure, the supplier implemented a cable retainer to secure the wiring harness. MBAG reviewed logistics documents together with the supplier to determine which vehicles might potentially be affected. The review determined that all potentially affected vehicles remained in MBAG’s control. MBAG reworked all potentially affected vehicles (installing the cable retainer) that were in access by the end of 2018. In the beginning of 2019, the company assumed that all potentially affected vehicles had been reworked and no unreworked vehicles had been released from the plant. In the course of a standard review of prior plant actions in Februrary 2020, it was detected that some potentially affected vehicles may have left the plant without being reworked. Further analyses to determine which vehicles had reached the field and possible consequences in the field were initiated. From March to June 2020, MBAG operations were severely restricted due to the COVID-19 pandemic. As operations began to resume in June 2020, the issue was considered to occur at a later point of time in the vehicle’s lifetime. In August 2021, after continuous field monitoring, no cases from the field were detected. Analyses resumed again and in December 2021, possible consequences during the lifetime of the vehicles were finally determined. It could not be ruled out with certainty that in a very unlikely case due to an unfavorable combination of cable routing and driving situation, the described issue could potentially occur over the lifetime Part 573 Safety Recall Report 22V-098 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 of the vehicle. Please see chronology supplement. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer , will replace the prefuse box on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component : Prefuse Box Remedy Part No: fuse box A 167 540 44 28 Identify How/When Recall Condition was Corrected in Production : The implementation of an additional cable retainer ensures that this issue can no longer occur from December 05, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on February 25, 2022. Owners will be notified of the voluntary recall campaign before April 19, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : FEB 25, 2022 – NR Planned Owner Notification Date : APR 19, 2022 – NR * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-098 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : MAR 25, 2022 NHTSA Recall No. : 22V-098 Manufacturer Recall No. : 2022030015 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Mercedes-Benz GLE 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020 GLE-Class 6 Vehicles. The recall population was determined through production records. Vehicles outside of the recall have the wiring harness properly secured at the prefuse box. Production Dates : JUL 07, 2018 – DEC 04, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 GLE-Class (167 platform) vehicles, the wiring harness to the prefuse box in the engine compartment might not be properly secured according to current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In this case, the wiring harness to the prefuse box might experience vibrations while driving. Over time, this might result in fuses to open unintentionally within the prefuse box. Subsequently, certain fused systems or components may deactivate (for example steering assist, headlamps, wiper system). In that case, depending on the affected system, the risk of a crash might be increased. Description of the Cause : Due to a deviation in the development process, the affected vehicles might not be equipped with a cable retainer to secure the wiring harness at the prefuse box. Part 573 Safety Recall Report 22V-098 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : When the issue occurs, the driver might notice a corresponding warning message in the instrument cluster for the system or component affected. Involved Components : Component Name 1 : fuse box in the engine compartment Component Description : fuse box Component Part Number : A 167 540 44 28 Supplier Identification : Component Manufacturer Name : Kromberg and Schubert Mexico Address : Parque Industrial Colinas del Rincón Libramiento Sur Km. 3.5 San Francisco del Rincón, Gto Foreign States No. 2000, Country : Mexico Chronology : In September 2018, MBAG acted in response to a report from the supplier, who had discovered the subject condition in a standard validation test of parts. First analyses indicated vibrations of the wiring harness to be an issue. To eliminate the possibility of excess vibrations of the wiring harness, MBAG asked the supplier to develop a fix immediately. As a preventive measure, the supplier implemented a cable retainer to secure the wiring harness. MBAG reviewed logistics documents together with the supplier to determine which vehicles might potentially be affected. The review determined that all potentially affected vehicles remained in MBAG’s control. MBAG reworked all potentially affected vehicles (installing the cable retainer) that were in access by the end of 2018. In the beginning of 2019, the company assumed that all potentially affected vehicles had been reworked and no unreworked vehicles had been released from the plant. In the course of a standard review of prior plant actions in Februrary 2020, it was detected that some potentially affected vehicles may have left the plant without being reworked. Further analyses to determine which vehicles had reached the field and possible consequences in the field were initiated. From March to June 2020, MBAG operations were severely restricted due to the COVID-19 pandemic. As operations began to resume in June 2020, the issue was considered to occur at a later point of time in the vehicle’s lifetime. In August 2021, after continuous field monitoring, no cases from the field were detected. Analyses resumed again and in December 2021, possible consequences during the lifetime of the vehicles were finally determined. It could not be ruled out with certainty that in a very unlikely case due to an unfavorable combination of cable routing and driving situation, the described issue could potentially occur over the lifetime Part 573 Safety Recall Report 22V-098 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 of the vehicle. Please see chronology supplement. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer , will replace the prefuse box on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component : Prefuse Box Remedy Part No: fuse box A 167 540 44 28 Identify How/When Recall Condition was Corrected in Production : The implementation of an additional cable retainer ensures that this issue can no longer occur from December 05, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on February 25, 2022. Owners will be notified of the voluntary recall campaign by a final letter will be mailed on April 8, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : FEB 25, 2022 – NR Planned Owner Notification Date : APR 08, 2022 – NR * NR – Not Reported
**************************************************************************************************************
SEOCONTENT-END