VS3DREHSEL – Front Seat Wiring Harnesses Routed Incorrectly – 2019-2021 Mercedes-Benz Sprinter

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June 2, 2021 NHTSA CAMPAIGN NUMBER: 21V410000

Front Seat Wiring Harnesses Routed Incorrectly

Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

 

NHTSA Campaign Number: 21V410

Manufacturer Daimler Vans USA, LLC

Components ELECTRICAL SYSTEM, AIR BAGS

Potential Number of Units Affected 4,078

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes-BenzeBay Sprinter and FreightlinereBay Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

 

Remedy

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3DREHSEL.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Vans Recalls


TO:  Mercedes-BenzeBay Principals, General Managers, Sales Managers, Service Managers, Parts ManagersFROM: Anthony Washington, Department Manager, Regulations and Certifications
Re: Recall Campaign Launch Notification
Model 907 (Sprinter)
Model Years 2019-2021
Inspect Swivel Seat Wiring Harness Routing
DATE:  August, 2021

 

IMPORTANT RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the campaign listed above

 

 


Campaign No. :Campaign Desc. :Inspect Swivel Seat Wiring Harness Routing
2021070031VS3DREHSEL
This is to notify you of a Recall Campaign Launch to inspect the swivel seat wiring harness routing on approximately 3,847 MY19-21 Mercedes-BenzeBay Sprinter vans.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged as “OPEN” in VMI and cannot be sold until remedied.
Background
IssueMercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay has determined that on certain FreightlinereBay Sprinter vehicles of Platform 907 (VS30) that are equipped with electrically adjustable front swivel-seats, the seat wiring harness might be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the seat position. If the wiring harness were to become pinched and damaged during adjustment of the swivel seat, in a worst case scenario, the operation of the seat-mounted side airbag might not operate properly, and the side airbag could either deploy inadvertently or not deploy as designed in the event of a crash, which could increase the risk of injury in the event of a crash.
What We’re DoingMBUSA is conducting a voluntary recall. An authorized Mercedes-BenzeBay Sprinter dealer will inspect the installation of the front seats seat wiring harnesses (left/right) and will attach the mounting clip to the intended position, to ensure that the harness routing is according to specification.
RemedyPart is Available
Vehicles Affected
Vehicle Model Year(s)Model Year 2019-2021
Vehicle ModelSprinter VS30, Platform 907
Vehicle Populations
Total Recall 3,847
Dealer Inventory 246
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.

 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

 

Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired.

 

Next Steps/Notes
Customer Notification TimelineAn owner notification letter to be mailed in August, 2021.
AOMS/SOMSAOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet PartnersThis recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

 


 

Campaign No. 2021070031, August, 2021

 

TO:ALL MERCEDES-BENZeBay & FREIGHTLINEReBay CENTERS
SUBJECT:Model 907 Sprinter, Model Year 2019-2021
Inspect Swivel Seat Wiring Harness Routing

 

Mercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay and FreightlinereBay vans, has determined that on certain Mercedes-BenzeBay Sprinter vehicles of Platform 907 (VS30) equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the seat position. If the wiring harness becomes pinched and damaged during adjustment of the swivel seat, in a worst case scenario the operation of the seat-mounted side airbag may not operate properly and the side airbag may either deploy inadvertently or may not deploy as designed in the event of a crash. This condition could increase the risk of injury in the event of a crash.

 

Prior to performing this Recall Campaign:

  • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 3,868 vehicles are involved.

 

Order No. V-RC-2021070031

 



24 Affected Products

Vehicles

MAKEMODELYEAR
FREIGHTLINEReBaySPRINTER 15002019-2021
FREIGHTLINEReBaySPRINTER 25002019-2021
FREIGHTLINEReBaySPRINTER 35002019-2021
FREIGHTLINEReBaySPRINTER 45002019-2021
MERCEDES-BENZeBaySPRINTER 15002019-2021
MERCEDES-BENZeBaySPRINTER 25002019-2021
MERCEDES-BENZeBaySPRINTER 35002019-2021
MERCEDES-BENZeBaySPRINTER 45002019-2021

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-21V410-9180.PDF 214.338KB

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Recall Acknowledgement

RCAK-21V410-6873.pdf 645.311KB

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Owner Notification Letter(Part 577)

RCONL-21V410-4989.pdf 202.31KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V410-7622.pdf 1562.669KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V410-0871.pdf 1360.934KB

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Owner Notification Letter(Part 577)

RCONL-21V410-4380.pdf 190.912KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V410-3685.PDF 211.25KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V410-1742.PDF 211.144KB

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Latest Recalls Documents

 


 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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