|TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services|
|RE: Service Campaign 2021040019 Launch Notification
Update Powertrain Control Unit Software
MY20 463 (G-Class)
|Date: May 14, 2021|
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Department Manager, Vehicle Compliance & Analysis
|Campaign No. :||Campaign Desc. :||Update Powertrain Control Unit Software|
|This is to notify you of a Service Campaign launch regarding updating the powertrain control unit software on 2,881 Model Year (“MY”) 2020 463 (G-Class) vehicles. Affected VINs will be flagged in VMI as “OPEN” on May 14, 2021.|
|Issue||Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 G-Class (463 platform) vehicles, the powertrain control unit software does not meet current production specification.|
|What We’re Doing||MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.|
|Parts||Parts are not necessary for this Service Campaign.|
|Vehicle Model Year(s)||2020|
|Total Campaign Population||2,881|
|AOMS/SOMS||AOMs – This Service Campaign may generate questions from your dealers.|
|While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.|
Campaign No. 2021040019, May 2021
|TO:||ALL MERCEDES-BENZ CENTERS|
|SUBJECT:||Models G-Class (463 platform)
Model Year 2020
Update Powertrain Control Unit Software
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 G-Class (463 platform) vehicles, the powertrain control unit software does not meet current production specification. An authorized Mercedes-Benz dealer will update the powertrain control unit software.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 2,881 vehicle is affected.
Order No. P-SC-2021040019
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
- Use Xentry 09/20 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- Connect XENTRY Diagnosis.
- Update powertrain control unit software.
To do this, select menu item “Quick test view N127 powertrain control unit Adaptations Control unit update Update of control unit software.
Then follow the user guidance in XENTRY Diagnosis.
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update powertrain control unit software (02-9334)
|Damage Code||Operation Number||Labor Time (hrs.)|
|54 997 21 8||02-5058*||0.1|
* Operation item may be invoiced only once for each workshop order
Operation Number labor times are subject to change
Update Powertrain Control Unit Software
Models G-Class (463 platform)
Model Year 2020
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro|
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- [J2534 Programming and Coding]: The Autel MK908P has featured both SAE J2534-1 and J2534-2 reprogramming standards, which means it allows you to reprogram emissions-related controllers and, in some cases, diagnose vehicles with factory functionality. And it can conduct OE-level diagnostic for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS, and BMW 3G. Compare with Autel Elite and other tablet scanners, the MK908P has a higher cost performance.
- [Active Test]: The Active Tests, also known as Bi-directional control, empowers you to command the ECUs to perform in-depth tests in specific systems and helps you track down the problems. E.g., the MK908P can work as a controller to roll up and down the windows and help you locate whether the problem is with window controllers or window motors.
- [30+ Special Function & Full-System Diagnosis]: The Full-System Diagnosis supports you in diving into each individual system and finding out the problems without missing out any tiny details. Here are the systems that MK908P can pay a visit: Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, etc. More than 30+ functions have been packed on MK908P to help you deal with various types of issues. Such as oil reset, EPB, TPMS, BMS, brake bleeding, IMMO, SAS, DPF, etc.
- [Worldwide Vehicle Coverage]: The MK908P is tailored for workshops and pro mechs to help you with the business you build with your bare hands. The worldwide vehicle coverage gives you the confidence to face a variety of vehicle models and brands. It has compatible with most Asian, EU, and US brands. With later updates, it will also support you to run thorough diagnostic on many luxury brands such as Lamborghini, Ferrari, Aston Martin, etc.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘auteldirect @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- 【LAUNCH X431 PAD V support OE-Level Functions】💥 supports AutoAuth for FCA SGW(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).👍VAG Guided Functions(compatible with VW,SKODA,SEAT)👍Online Parameterization👍Modification for BMW 👍Offline Coding👍 Calibration👍Flash Hidden Functions👍Setting & Changeover for Benz ( All the function above is car-specific).you can perform OE-level diagnosis and pr ogramming for more accurate diagnosis and efficient car repair jobs to win more business!
- 【Bi-diectional Control+ All systems diagnosis+50 reset service】LAUNCH X431 PAD V scan tool can perform bi-directional control on all systems,like ABS,fuel pumps,windows,doors,etc.and it supports 50+ reset service,like key IMMO,abs bleeding,GEARBOX,Oil Reset,Injector coding, Gear Reset, SAS Reset, TPMS Reset, DPF Reset, BMS Reset, ETS Reset, AFS Reset, EGR Adaptation.
- 【The most advanced hardware】LAUNCH X431 PAD V is equipped with 10 inch screen,android system tablet,15000mAh battery,8-core processor.equipped with Docking Station, which can be charged at any time.X431 PAD V features Smart box,providing faster dual Wi-Fi vehicle and 5G network communications.
- 【Wider Coverage & Support D-PDU/J2534/RP1210 Diagnostic Protocols】LAUNCH X431 PAD V supports API standard Communication Interface,with the VCMI Vehicle Communication Measurement Interface.support D-PDU/J2534/RP1210 Protocols👍LAUNCH X431 PAD V scan tool support PEV ( pure electric vehicle ).👍Heavy Duty Software will be optioned in 2021.6(buy it in the mall).diagnose gasoline vehicles & 24V Diesel Trucks/buses/trailers/excavators/construction machinery/pick-up/etc.
- 【AUTO VIN Scan + Topology Mapping + Health report】LAUNCH x431 pad v auto scan your vehicle's vin and can show all the vehicle modules with a colour coded topology structure communication network.all the faults of each module and relationship between different modules can be viewed from it at a glance. Smarter & faster! Save your time!(this function is vary on the car model),please send the vin to us ☞[email protected] ail.c om
- Advanced Diagnostic Scanner for ECU Programming : MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz
- Comprehensive Features : Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version
- User Friendly : The live data stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running
- Easy to Operate : The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it
- Compatible with Some Add-ons : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces. We recommend you use official software, if not you can contact us vor trial version program
- VXDIAG VCX Nano for GM/OPEL support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- How to resolve "License Expired" issue?: 1.Please download latest vx manager. 2.After download, please install the new vx manager.Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
- Using Tips:1. Please do download the user manual on this page before purchasing. 2. Please read the user manual carefully before you start using the device, if you need online techinical support you can join our team group. 3. We provide free exchange or return service if the hardware has any issue
- All-system Diagnose & Active Test: Provided with full-systems diagnosis(ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems
- 30+ Service Functions: As the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, MK908P also offers another 30+ service functions to help your repairing work faster, easier, and more professional, These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more
- Broad Compatibility: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service. The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software
- With TS401 TPMS Relearn Tool: Since MK908P only supports basic detection functions for TPMS, so it is equipped with TS401, a powerful TPMS tire pressure reset tool, which can help you to program a sensor and do the Relearn procedure
- VXDIAG SVCI J2534 can compatible with SAE J2534-1 and partly compatible with SAE J2534-2. It supports most of vehicle communication protocols and can be used as PassThru device for many dealer level diagnostic software. And it can be used as a ELM327 device also, support most of ELM327 software.
- High speed host communication and Stable host communication. (with RTS/CTS flow control).Host communication is high-speed and stable, keeping the diagnosis smooth. And the programming function requires the original online account .（Not work for the Ford F serial cars, like F150,F250,F350,F450）
- [Switch on the Interface] There is a switch button on the interface. Please do press the switch button for the Module you want enter in. Pressed: works as ELM327 mode Released: works as J2534 mode
- VXDIAG SVCI J2534 is compatible with Ford / Mazda IDS,Only need to do two steps to Installs software. First,Install FVDI J2534 start software,then install the original brand vehicle software,For example, Ford, Mazda.(Before install the software,pls turn off your antivirus software )
- For software installation, please feel free to contact our online customer service.
- 👍【APPROVED SOLUTION IN AMERICAN WORKSHOPS】Autel MaxiSys MS908S Pro has EXACTLY the same functions as MK908P and Autel MaxiSys Elite. MS908S Pro is a mature product that has long been tested in American workshops and approved by mechanics & auto technicians! Note: MS908S Pro is for North & South America only and support English only. If need any support, please contact us via🚘autelofficial @ outlook. com🚘.
- 👍【25 SPECIAL FUNCTIONS FOR PRO】MS908S Pro + MV108 Kit is a professional diagnostic tool that has with 25 special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘autelofficial @ outlook . com🚘. to check compatibility before purchase.
- 👍【ECU PROGRAMING FOR SPECIFIC BMW BENZ】MaxiSys MS908S Pro autmotive diagnostic scanner that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Kit included, it is capable of replacing the existing software & firmware and programming new ECUs for some BMW and Benz. To check compatibility, please send us VIN number via 🚘autelofficial @ outlook . com🚘.
- 👍【UNMATCHED VEHICLE COVERAGE】 MS908S Pro car diagnostic computer covers more than 80 US, Asian and European vehicle makes. The automotive diagnostic tablet can work on 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘autelofficial @ outlook . com🚘. to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner computer comes with 12 Months Free software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘autelofficial @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
Last update on 2021-08-05 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-08-05 / Affiliate links / Images from Amazon Product Advertising API