Fusebox may Loosen in Engine Bay – 2019 Mercedes-Benz GLA-Class

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October 30, 2020 NHTSA CAMPAIGN NUMBER: 20V672000

Fusebox may Loosen in Engine Bay

A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.

 

NHTSA Campaign Number: 20V672

Manufacturer Mercedes-BenzeBay USA, LLC.

Components STEERING, ELECTRONIC STABILITY CONTROL, FORWARD COLLISION AVOIDANCE, ENGINE, ELECTRICAL SYSTEM

Potential Number of Units Affected 47

 

Summary

Mercedes-BenzeBay USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.

 

Remedy

MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020110007.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts ManagersFROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Check Mounting of Engine Fuse Box
MY19 156 (GLA-Class)
Date: November 06, 2020

 

IMPORTANT RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the new campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 


Campaign No. :NHTSA IDCampaign Desc. :Check Mounting of Engine Fuse Box
TBD20V67220P2197304
This is to notify you of a new Recall Campaign regarding the mounting of the engine compartment fuse box on 48 Model Year (“MY”) 2019 156 (GLA-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “PENDING” on November 6, 2020

Background
IssueMercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash.
What We’re DoingMBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary.
PartsParts are not required for repair. However, the current remedy is not available at this time. An additional notification will be sent once the remedy is available.
Vehicles Affected
Vehicle Model Year(s)2019
Vehicle ModelGLA-Class
Vehicle Populations
Total Recall Population48
Total Vehicles in Dealer Inventory0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased.

 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)

 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 GLA-Class vehicles covered by this notification until the vehicle has been repaired.

 

Next Steps/Notes
Customer Notification TimelineCustomer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMSAOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet PartnersThis recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts ManagersFROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Check Mounting of Engine Fuse Box
MY19 156 (GLA-Class)
Date: December 04, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

 

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 

A Mercedes-BenzeBay AG Company

 


Campaign No. :NHTSA IDCampaign Desc. :Check Mounting of Engine Fuse Box
202011000720V67220P5494022
This is to notify you of a Recall Campaign launch regarding the mounting of the engine compartment fuse box on 48 Model Year (“MY”) 2019 156 (GLA-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “OPEN” on December 04, 2020.

Background

IssueMercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash.
What We’re DoingMBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary.
PartsParts are not required for repair. The recall remedy is available and can repairs can be performed as necessary.

Vehicles Affected

Vehicle Model Year(s)2019
Vehicle ModelGLA-Class

Vehicle Populations

Total Recall Population48
Total Vehicles in Dealer Inventory0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased.

 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.   As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)

 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 GLA-Class vehicles covered by this notification until the vehicle has been repaired.

 

Next Steps/Notes

Customer Notification TimelineCustomer letters will be mailed approximately one week after the remedy becomes available on December 11, 2020
AOMS/SOMSAOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet PartnersThis recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

A Mercedes-BenzeBay AG Company

 


 

Campaign No. 2020110007, December 2020

 

TO:ALL MERCEDES-BENZeBay CENTERS
SUBJECT:Model GLA-Class (156 platform)
Model Year 2019
Check Mounting of Engine Fuse Box

 

 

Mercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay vehicles, has determined that on certain MY 2019 GLA-Class (156 platform) vehicles, the mounting of the engine compartment fuse box housing might not meet current production specifications. If the screw connection securing the engine compartment fuse box housing does not meet current production specifications, it could loosen over time and be subjected to vibrations. The vibrations could lead to excessive mechanical stress and damage to the fuses in the fuse box housing, causing contact interruption and preventing the availability of certain vehicle functions including engine operation, power steering assist, ESP system, and Active Brake Assist, which could increase the risk of a crash. An authorized Mercedes-BenzeBay dealer, will check the mounting of the engine compartment fuse box on the affected vehicles and correct it, if necessary.

 

Prior to performing this Recall Campaign:

  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 48 vehicles are involved.

 

Order No. P-RC-2020110007

 


Work procedure

 

  1. Open hood.

 

  1. Check all three threaded connections (Figure 1) for correct seating of the nuts and retighten with 6 of torque.

 

three threaded connections

Figure 1

 

 

Warranty Information 

Operation: Correct torque of mounting nuts at control unit box (02-1031)

Damage Code Operation Number Labor Time (hrs.)
54 940 22 802-10310.2

 

Note

Operation Number labor times are subject to change.

 

P-RC-2020110007

 



1 Affected Product

Vehicle

MAKEMODELYEAR
MERCEDES BENZeBayGLA2502019

 


11 Associated Documents

Recall Quarterly Report #3, 2021-2

RCLQRT-20V672-5114.PDF 211.316KB

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Remedy Instructions and TSB

RCRIT-20V672-1489.pdf 192.545KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V672-6267.pdf 202.515KB

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Defect Notice 573 Report

RCLRPT-20V672-2229.PDF 214.744KB

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Recall Acknowledgement

RCAK-20V672-6583.pdf 244.708KB

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Recall Quarterly Report #1, 2020-4

RCLQRT-20V672-3671.PDF 211.136KB

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Recall 573 Report – Amendment 2

RCLRPT-20V672-9260.PDF 214.744KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class)

RCMN-20V672-8551.pdf 291.63KB

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V672-4541.PDF 211.234KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Check Mounting of Engine Fuse Box MY19 156 (GLA-Class)

RCMN-20V672-5054.pdf 104.006KB

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Recall 573 Report – Amendment 1

RCLRPT-20V672-4923.PDF 214.745KB

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