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| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Service Campaign 2020080023 Launch Notification Check for Brake Pad Inspection Gauge and Supplement Booklet MY19-21 118, 177, 247(A-Class, CLA-Class, GLA-Class, GLB-Class) |
Date: August 28, 2020 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | Campaign Desc. : | Brake Pad Inspection Gauge Check | |
| 2020080023 | 20P5891007 | ||
| This is to notify you of a Service Campaign launch to add a brake pad inspection gauge and supplemental booklet on 10,793 Model Year (“MY”) 2019-2021 118, 177, 247 (A-Class, CLA-Class, GLA-Class, GLB-Class) vehicles. This service campaign is related to PENDING RECALL NHTSA ID# 20V481 . Affected VINs will be flagged in VMI as “OPEN” on August 28, 2020. | |||
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Background |
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| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that certain MY 2019-2021 A-Class (177 platform), CLA-Class (118 platform), GLA-Class (247 platform), and GLB-Class (247 platform) vehicles might not be equipped with a means to check the wear status of the brake pads on the rear axle. Furthermore, information regarding the brake gauge and its operation might not be included in the owner’s manual. | ||
| What We’re Doing | An authorized Mercedes-Benz dealer will check the affected vehicles for a brake pad inspection tool and supplementary booklet, and include them, if necessary. | ||
| Parts | Parts are available and can be ordered as necessary. An initial parts allocation will be provided to dealers for new vehicles in dealer inventory. Parts for all other vehicles in the campaign population will be ready for order after September 4, 2020. | ||
| Vehicle Model Year(s) | 2019-2021 | ||
| Vehicle Model | A-Class, CLA-Class, GLA-Class, GLB-Class | ||
| Vehicle Populations | |||
| Total Campaign Population | 10793 | ||
| Next Steps/Notes | |||
| AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers.
IMPORTANT: After warranty claim submission for this service campaign, VINs currently in “pending” status will be automatically removed from the recall (Campaign Desc: 20P2197282, NHTSA ID# 20V481) population within a minimum of 5 to 7 business days in Netstar VMI. Please allow time for the systems to accept the service campaign claim and change the status accordingly. Once the service campaign is closed, the vehicle may be sold. Please advise your dealers to submit the claims as soon as possible to prevent delays. Also, please allow time for the systems to accept the claim and change the status accordingly. Vehicles can be requested to be added to the campaign. However, please be advised that adding vehicles to the service campaign is managed by MBAG and this process will take 1-2 weeks minimum. |
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| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
Campaign No. 2020080023, August 2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model A-Class, CLA-Class, GLA-Class, and GLB-Class (177, 118, and 247 platform) Model Year 2019-2021 Inspection Gauge Brake Pad Check |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that certain Model Year (“MY”) 2019-2021 A-Class (177 platform), CLA-Class (118 platform), GLA-Class (247 platform), and GLB-Class (247 platform) vehicles might not be equipped with a means to check the wear status of the brake pads on the rear axle. Furthermore, information regarding the brake gauge and its operation might not be included in the owner’s manual. An authorized Mercedes-Benz dealer will check the affected vehicles for a brake pad inspection tool and supplementary booklet, and include them, if necessary.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 10,795 vehicles are affected.
Order No. P-SC-2020080023
Work procedure
- Check whether gauge (figure1) is present; enclose if necessary.
- Check whether supplementary booklet (figure 2) is present; enclose if necessary.
The gauge and booklet maybe in different locations. Check the trunk, glove box, and the new vehicle packet/booklet.
The vehicle may be missing these items and should have both upon completion.
Figure 1 (gauge A 000 583 42 06)
Figure 2 (supplementary booklet A 118 584 63 04)
Primary Parts Information Qty.
| Qty. | Part Name | Part Number |
| As required (1) | Gauge | A 000 583 06 42 |
| As required (1) | Supplementary booklet | A 118 584 63 04 |
Note
An initial parts allocation will be provided to dealers for new vehicles in dealer inventory. Parts for all other vehicles in the campaign population will be ready for order after September 4, 2020.
Warranty Information
Operation: Check vehicle for gauge and supplementary booklet, enclose if necessary (02-9471)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 58 910 07 7 | 02-9471 | 0.1 |
Note
Operation Number labor times are subject to change.
P-SC-2020080023
Brake Pad Inspection Gauge Check
Model A-Class, CLA-Class, GLA-Class, and GLB-Class (177, 118, and 247 platform)
Model Year 2019-2021
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- GUARANTEED ONLY to fit vehicles in the Product Description - see below. Original design ensures proper fit and confident braking.
- CERAMIC BRAKE PADS are quieter and last longer than metallic. Unique formula provides reduced noise fade and dust.
- STAINLES STEEL QUALITY HARDWARE IS INCLUDED. Parts are ready to install out of the box. NO CLEANING REQUIRED. INCREASED STOPPING POWER due to improved heat dissipation. Guaranteed to perform better or equal to OE parts.
- ENHANCED STOPPING POWER provides quiet confident braking. 12 months warranty on all parts in the kit.
- KIT INCLUDES TWO FRONT 5 Lug Drilled & Slotted Premium Brake Rotors: Diameter=322.4 mm, VENTED; FOUR Ceramic Brake Pads; Hardware; Sensors.
- Brake Rotor and Pad Kit Replacement for Models without Sport Package - [2008-2009 Mercedes-Benz C230] - 2010-2015 Mercedes-Benz C250 - [2008-2012 Mercedes-Benz C300] - 2012-2015 Mercedes-Benz SLK250
- Brakes Kit Includes: 2x Front Drilled Disc Brake Rotors + 2x Front Ceramic Brake Pads + 2x Brake Cleaner & Fluid
- Brake Rotors are built to exceed OEM Specification and have the proper fit and finish required for superior stopping power
- Undergo impact, wear, and fatigue testing to help ensure quality and durability
- 10 YEAR WARRANTY!!! - Undergo impact, wear, and fatigue testing to help ensure quality and durability
- Compatible Vehicles - 4PCS Brake Pads For Mercedes-Benz C250 2-Door 2012 2013 2014 2015,For Mercedes-Benz C250 4-Door 2010 2011 2012 2013 2014 2015,For Mercedes-Benz C300 4-Door 2008 2009 2010 2011 2012,For Mercedes-Benz SLK250 2-Door 2012 2013 2014 2015
- Used For - The gasket serves as a buffer between the caliper piston and the brake pad back plate. They act to absorb vibrations,which will reduce noise
- Brake Pads Feature - The pads with slotting design increases friction, heated evenly, heat faster,better ventilation, improves drainage.Ensure exceptional stopping power and quiet operation
- Easy Installation - Manufactured to precise OE requirements for a perfect fit.Designed to be integrated, easy to install and save time
- Buyer Notice - Please check picture,part number and fitment information to verify if this is the correct one you need before purchasing
- Direct Fit, OE Replacement Disc Brake Pad Set
- Kit Includes: (1) Front Ceramic Brake Pad Set with Contact Point Grease & Hardware; (1) Rear Ceramic Brake Pad Set with Contact Point Grease & Hardware
- Vehicle Specific: Check fitment information in the listing for compatibility
- OE Reference Number(s): 54200720,54201220,54204220,54204920,54205120,64207120,74205720,74206020,74206220,74209220
- Aftermarket Reference Number(s): 54200720,54201220,54204220,54204920,54205120,64207120,74205720,74206020,74206220,74209220,EHT1340H,EHT1341,MGD1340CH
- [Perfect Fitment]: Compatible with Mercedes-Benz E350 2006-2009, E500 2006, E550 2007-2009, G55 AMG 2005-2011, GL320 2007-2009, GL350 2010-2012, GL450 2007-2012, GL550 2008-2012, ML320 2007-2009, ML350 2006-2011, ML450 2010-2011, ML500 2006-2007, ML550 2008-2011, R320 2007-2009, R350 2006-2013, R500 2006-2007, R63 AMG 2007---Front Left and Right, Driver and Passenger Side
- [Reference Number]: The A-Premium Brake Pad's reference number: P-1123, P1123---Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
- [Specification]: Brake pads are manufactured in a clean room using MTF602 carbon ceramic formula, which excels in low dust and noise reduction, and meets Leaf Mark certification with a copper content of less than 5%. 72-hour salt spray test, which can excel in meeting the challenges of extreme conditions.
- [Package Details]: 4x Disc Ceramic Brake Pads + Brake Lubricant (High-temperature Grease) + Installation Hardware. Complete kit purchase for more time-saving and peace of mind.
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted disc ceramic brake pads. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- Direct Fit, OE Replacement Disc Brake Pad Set
- Vehicle Specific: Check fitment information in the listing for compatibility
- Additional specifications below
- - CERAMIC BRAKE PADS FRONT : HYFTJYZ Front Brake Pads Compatible with Compatible with 2012-2015 Mercedes-Benz C250 (w/ SPORT PACKAGE)/ 2013-2014 Mercedes-Benz C300/ 2008-2015 Mercedes-Benz C350/ 2015-2017 Mercedes-Benz CLS400/ 2014-2016 Mercedes-Benz E250/ 2013,2015-2016 Mercedes-Benz E300/ 2010-2016 Mercedes-Benz E350/ 2013-2017 Mercedes-Benz E400/ 2010-2011 Mercedes-Benz E550 (Coupe Models)/ 2015-2017 Mercedes-Benz E550/ 2017-2020 Mercedes-Benz SLC300/ 2012-2015 Mercedes-Benz SLK250 (w/ SPORT PACKAGE)/ 2016 Mercedes-Benz SLK300/ 2012-2016 Mercedes-Benz SLK350. Please refer to the vehicle matching list or consult customer service to make sure your car is the right fit before purchasing.
- - EASY TO REPLACE : Automotive replacement brake pads set, which includes brake pads and the installation hardware, restores like-new braking performance to your vehicle.Efficient and economical.
- - RELIABLE BRAKING PERFORMANCE : Made out of carbon-fiber ceramic materials, bonding agents and resins,also with little copper or other metallic fibers that increase friction and heat conductivity.
- - LOW DUST & QUIETNESS : Well made,brake pads front also have basic shims,slots,and chamfers,which help reduce noise.Keep your wheels cleaner, reducing rotor wear and improving braking performance, so there’s less brake dust.
- - LONG LIFESPAN : Designed, tested, and certified to function as your original brakes but more economical.Ceramic pads can handle a wide range of temperatures and still deliver consistent performance.Package Detail: 1* Ceramic Front Brake Pads Set D1342.
- RESTORES LIKE-NEW BRAKING PERFORMANCE -- OE fit and form design delivers consistent, even braking throughout the life of the brake pad
- REDUCED VIBRATION -- Application-specific design reduces noise-causing vibration
- EVEN PERFORMANCE -- Engineered for consistent braking throughout the life of the pad
- APPLICATION-SPECIFIC MATERIALS - Formulated to meet the unique needs of each vehicle application
- HARDWARE INCLUDED - Premium stainless-steel hardware and OE-style lubricant included in most applications
Last update on 2024-06-25 / Affiliate links / Images from Amazon Product Advertising API
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