Sound System Software Update – Non Mercedes Me Connect OTA This is to notify you of the Service Campaign OTA update for the sound system software in 10,155 Model Year (“MY”) 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles. The vehicles will not be visible or flagged in VMI … Read more
January 17, 2024 2023040017 Update Driving Assistance System Software This is to notify you of the Service Campaign Launch to update the driving assistance system software on 24,840 Model Year (“MY”) 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles. The vehicles were visible and flagged in VMI as “OPEN” on May 19, … Read more
May 2, 2023 NHTSA CAMPAIGN NUMBER: 23V309000 High-Voltage Battery Software Error/FMVSS 305 A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of a crash, injury, or fire. NHTSA Campaign Number: 23V309 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 3,823 Summary Mercedes-Benz USA, LLC … Read more
WORK DESCRIPTION FOR FIELD MEASURE Update Digital Operator’s Manual and enclose printed Operator’s Manual, replace if necessary Always use the latest XENTRY Diagnosis software release with all available add-ons. Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. Use a charger to ensure sufficient power supply of the vehicle on-board electrical … Read more
WORK DESCRIPTION FOR FIELD MEASURE Enclose charging cable as a service measure Work procedure Enclose Mode 2 charging cable as a service measure. Please ask the customer if they have already received the missing charging cable. Some customers have received this charging cable from the dealer earlier at no cost. In this … Read more
