Vehicle Position for Emergency Call – 2013-2017 Mercedes-Benz

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November 1, 2019 NHTSA CAMPAIGN NUMBER: 19V787000

Inaccurate Vehicle Location for Emergency Services

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

 

NHTSA Campaign Number: 19V787

Manufacturer Mercedes-Benz USA, LLC.

Components COMMUNICATION

Potential Number of Units Affected 24,226

 

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

 

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2019120008.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Vehicle Position for Emergency Call
MY13-17 Various Models
DATE: December 21, 2019

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis


Recall Campaign Launch Notification
Campaign No. : Campaign Desc. :
2019120008 19P5490324
This is to notify you of a Recall Campaign Launch regarding the emergency call system in 24,473 Model Year (“MY”) 13-17 vehicles (see supplementary page). The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “OPEN” on December 21, 2019.

Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on various Model Year (“MY”) 13-17 vehicles (see supplementary page), the software of the communication module might not meet current production specifications. This communication module is used to communicate the vehicle’s location for the emergency call system (eCall), in addition to other convenience features. Due to a software fault in the communication module as provided by the supplier, the date and time as determined from the GPS satellite data could differ from the actual date and time starting on November 4, 2019. The correct date and time are necessary for the “Assisted-GPS” function to determine the vehicle position. If there are any date and time differences, the control unit’s ability to identify the GPS satellites that are necessary for the position determination would be affected. As a result, a determination of the vehicle’s position would be delayed or not possible. Note that some vehicles may have already successfully received an “Over-the-Air” (“OTA”) update.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check to verify whether the vehicle has received the updated software of the communication module on the affected vehicles and update if necessary.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2013-2017
Vehicle Model See supplementary page
Vehicle Populations
Total Recall Population 24,473
Total Vehicles in Dealer Inventory 5
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY13-17 vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s)

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.

Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Campaign No. : NHTSA ID Campaign Desc. : Vehicle Position for Emergency Call
2019120008 19V787 19P5490324
Vehicles Affected
Vehicle Model Year(s) 2013-2017
Vehicle Model CLA-Class (117 platform)

GLA-Class (156 platform)

M-Class/GLE/GL/GLS-Class (166 platform)

SLK/SLC-Class (172 platform) AMG GT-Class (190 platform) GLK/C-Class (204 platform)

C-Class (205 platform)

E-Class Coupe/Cabrio (207 platform) E-Class (212 platform)

S-Class Coupe/Cabrio (217 platform) CLS-Class (218 platform)

S-Class (222 platform)

SL (231 platform)

B-Class (242 platform)

GLC-Class (253 platform)

GLE Coupe-Class (292 platform) G-Class (463 platform)

Vehicle Populations
Total Recall Population 24,473
Total Vehicles in Dealer Inventory 5
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

Campaign No. 2019120008, December 2019

 

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model CLA-Class (117 platform), GLA-Class (156 platform), M-Class/GLE/GL/GLS-Class (166 platform), SLK/SLC-Class (172 platform), AMG GT-Class (190 platform), GLK/C-Class (204 platform), C-Class (205 platform), E-Class Coupe/Cabrio (207 platform), E-Class (212 platform), S-Class Coupe/Cabrio (217 platform), CLS-Class (218 platform), S-Class (222 platform) SL (231 platform), B-Class (242 platform), GLC-Class (253 platform), GLE Coupe-Class (292 platform), G-Class (463 platform)

Model Year 2013-2017 

Update Emergency Call control unit software

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 13-17 vehicles referenced above, the software of the communication module might not meet current production specifications. This communication module is used to communicate the vehicle’s location for the emergency call system (eCall), in addition to other convenience features. Due to a software fault in the communication module as provided by the supplier, the date and time as determined from the GPS satellite data could differ from the actual date and time starting on November 4, 2019. The correct date and time are necessary for the “Assisted-GPS” function to determine the vehicle position. If there are any date and time differences, the control unit’s ability to identify the GPS satellites that are necessary for the position determination would be affected. As a result, a determination of the vehicle’s position would be delayed or not possible. Note that some vehicles may have already successfully received an “Over-the-Air” (“OTA”) update. An authorized Mercedes-Benz dealer will check to verify whether the vehicle has received the updated software of the communication module on the affected vehicles and update if necessary.

 

Prior to performing this Recall Campaign:

  • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 24,473 vehicles are involved.

 

Order No. P-RC-2019120008

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

 


 

Note:

  • Use Xentry 12/18 with all associated patches or higher.
  • Follow the steps exactly as described in Xentry.
  • Connect battery charger (battery voltage >12.5V).
  • Ensure all electrical consumers are switched-off.
  • In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the “pre- call” check list before contacting UHD
  • Refer to Star Diagnosis System (SDS) Best Practices Guide.
  • If XENTRY is already connected to the vehicle, start with operation step 2.

 

If two or more software updates or SCN codings are performed during a workshop visit, the operation items 02- 4762 and 02-5058 can only be invoiced once for each workshop order!

 

  1. Connect XENTRY/DAS.

  

  1. Update Electronic Stability Program (ESP) control unit software.

To do so, select menu item Short Test View ⇒ N123/4 -mbrace ⇒ Adaptations ⇒ Control Unit Update ⇒ Control Unit Software Update”.

 

Then follow the user guidance in XENTRY Diagnosis.

 

Warranty Information

Operation: Connect/disconnect starter battery charger (with XENTRY Diagnosis connected) (02-5058) Star Diagnosis System (SDS), Connect/disconnect (02-4762)

Update PASS control unit software (with XENTRY Diagnosis connected) (02-9334)

Damage Code Operation Number Labor Time (hrs.)
54 903 24 8 02-9334 0.1
02-4762 0.1
02-9334 0.1

 

Note

Operation Number labor times are subject to change.

 

P-RC-2019120008

 


IMPORTANT SAFETY RECALL 2019120008
This notice applies to your vehicle, VIN:
Communication Module Software
NHTSA Recall # 19V787

December, 2019

  • A remedy is available for your vehicle.
  • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
  • This remedy will be provided free of charge.

 

2019120008

Dear Mercedes-Benz Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.

What is the CONCERN? MBAG has determined that on certain MY 13-17 vehicles referenced above, the communication module software might not meet current production specifications. In addition to providing other convenience features, this communication module is used to communicate the vehicle’s location for the emergency call system (eCall). As a result, the determination of the vehicle’s position would be delayed or would not be possible at all. Thus, in case of an eCall activation, an inaccurate vehicle position might be sent to the Mercedes-Benz emergency call center and delay emergency responders, increasing the risk of injury.
What will your DEALER DO? To remedy this issue, MBAG has initiated an Over-the-Air (“OTA”) update. An authorized Mercedes-Benz dealer will check that the OTA was successful, and update the software of the communication module on the affected vehicles, if necessary. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 30 minutes, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time.
What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to check the communication module software update under Recall Campaign #2019120008.

You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.

Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.

If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

 

To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.

A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).

If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.

We apologize for any inconvenience this situation may cause you.

Sincerely,

Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA  30328
Phone (770) 705-0600

 

IMPORTANT VIN:

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. 

 


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Vehicle Position for Emergency Call
MY13-17 Various Models
DATE: November 12, 2019

 

IMPORTANT RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis


Campaign No. :  NHTSA ID Campaign Desc. : Vehicle Position for Emergency Call 
TBA 19V787 PEND ECALL SW
This is to notify you of a new Recall Campaign regarding the emergency call system in 24,473 Model Year (“MY”) 13-17 vehicles (see supplementary page). The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

Affected VINs will be flagged in VMI as “PENDING” on November 12, 2019.

Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on various Model Year (“MY”) 13-17 vehicles (see supplementary page), the software of the communication module might not meet current production specifications. This communication module is used to communicate the vehicle’s location for the emergency call system (eCall), in addition to other convenience features. Due to a software fault in the communication module as provided by the supplier, the date and time as determined from the GPS satellite data could differ from the actual date and time starting on November 4, 2019. The correct date and time are necessary for the “Assisted-GPS” function to determine the vehicle position. If there are any date and time differences, the control unit’s ability to identify the GPS satellites that are necessary for the position determination would be affected. As a result, a determination of the vehicle’s position would be delayed or not possible.  Note that some vehicles may have already successfully received an “Over-the-Air” (“OTA”) update.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check to verify whether the vehicle has received the updated software of the communication module on the affected vehicles and update if necessary.
Parts Parts are not required as the remedy is software-based. However, the software is not yet available for repairs.
Vehicles Affected
Vehicle Model Year(s) 2013-2017
Vehicle Model See supplementary page
Vehicle Populations
Total Recall Population 24,473
Total Vehicles in Dealer Inventory 3
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY13-17 vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.  

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Campaign No. :  NHTSA ID Campaign Desc. : Vehicle Position for Emergency Call 
TBA 19V787 PEND ECALL SW
Vehicles Affected
Vehicle Model Year(s) 2013-2017
Vehicle Model CLA-Class (117 platform)

GLA-Class (156 platform)

M-Class/GLE/GL/GLS-Class (166 platform)

SLK/SLC-Class (172 platform)

AMG GT-Class (190 platform)

GLK/C-Class (204 platform)

C-Class (205 platform)

E-Class Coupe/Cabrio (207 platform) E-Class (212 platform)

S-Class Coupe/Cabrio (217 platform)

CLS-Class (218 platform)

S-Class (222 platform) SL (231 platform)

B-Class (242 platform)

GLC-Class (253 platform)

GLE Coupe-Class (292 platform) G-Class (463 platform)

Vehicle Populations
Total Recall Population 24,479
Total Vehicles in Dealer Inventory 3
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

163 Affected Products

Vehicles

MAKE MODEL YEAR
MERCEDES BENZ AMG GT 2017
MERCEDES BENZ AMG GT S 2016-2017
MERCEDES BENZ B-CLASS ELECTRIC 2014-2015
MERCEDES BENZ B250E 2016
MERCEDES BENZ C250 2013-2015
MERCEDES BENZ C300 2013-2017
MERCEDES BENZ C350 2013-2015
MERCEDES BENZ C350E 2016
MERCEDES BENZ C400 2015
MERCEDES BENZ C450 2016
MERCEDES BENZ C63 AMG 2013-2016
MERCEDES BENZ C63S AMG 2015-2017
MERCEDES BENZ CLS400 2015-2016
MERCEDES BENZ CLS550 2013-2016
MERCEDES BENZ CLS63 2013-2014
MERCEDES BENZ CLS63S 2014-2016
MERCEDES BENZ E250 2014-2016
MERCEDES BENZ E350 2013
MERCEDES BENZ E400 2015-2016
MERCEDES BENZ E400 HYBRID 2013-2015
MERCEDES BENZ E550 2013-2016
MERCEDES BENZ E63 2013-2016
MERCEDES BENZ E63S AMG 2013-2015
MERCEDES BENZ G550 2013-2016
MERCEDES BENZ G63 2013-2016
MERCEDES BENZ G65 2016
MERCEDES BENZ GL350 2013-2016
MERCEDES BENZ GL450 2013-2016
MERCEDES BENZ GL550 2013-2016
MERCEDES BENZ GL63 2013-2016
MERCEDES BENZ GLA250 2015-2016
MERCEDES BENZ GLC300 2016
MERCEDES BENZ GLE350 2016
MERCEDES BENZ GLE400 2016
MERCEDES BENZ GLE450 2016
MERCEDES BENZ GLE550E 2016
MERCEDES BENZ GLE63 2016
MERCEDES BENZ GLE63S 2016
MERCEDES BENZ GLK250 2013-2015
MERCEDES BENZ GLK350 2013-2015
MERCEDES BENZ GLS450 2017
MERCEDES BENZ GLS550 2017
MERCEDES BENZ GLS63 2017
MERCEDES BENZ ML250 2015
MERCEDES BENZ ML350 2013-2015
MERCEDES BENZ ML400 2015
MERCEDES BENZ ML550 2013-2014
MERCEDES BENZ ML63 2013-2015
MERCEDES BENZ S550 2014-2017
MERCEDES BENZ S600 2015-2016
MERCEDES BENZ S63 2014-2017
MERCEDES BENZ S65 AMG 2015-2016
MERCEDES BENZ SL400 2015-2016
MERCEDES BENZ SL550 2013-2016
MERCEDES BENZ SL63 2013-2015
MERCEDES BENZ SL63 AMG 2016
MERCEDES BENZ SL65 2013-2015
MERCEDES BENZ SLK250 2013-2015
MERCEDES BENZ SLK300 2016
MERCEDES BENZ SLK350 2013-2016
MERCEDES BENZ SLK55 2014
MERCEDES BENZ SLK55 AMG 2013, 2015-2016
MERCEDES-BENZ CLA250 2014-2016
MERCEDES-BENZ CLA45 AMG 2014-2016
MERCEDES-BENZ E350 2014-2016
MERCEDES-BENZ GLA45 2015-2016
MERCEDES-BENZ GLE300D 2016
MERCEDES-BENZ S550 4MATIC 2015-2016
MERCEDES-BENZ S550 HYBRID 2015

 


13 Associated Documents

Defect Notice 573 Report

RCLRPT-19V787-4648.PDF 298.953KB

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Recall Acknowledgement

RCAK-19V787-8088.pdf 247.184KB

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Recall 573 Report – Amendment 1

RCLRPT-19V787-4814.PDF 298.69KB

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Manufacturer Notices(to Dealers,etc) – Recall Campaign Initial Notification – Vehicle Position for Emergency Call – MY13-17 Various Models

RCMN-19V787-4836.pdf 175.436KB

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Miscellaneous Document – Full List of Affected Vehicles

RMISC-19V787-4620.pdf 106.521KB

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Remedy Instructions and TSB

RCRIT-19V787-4772.pdf 157.934KB

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V787-1146.PDF 211.152KB

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V787-6845.PDF 211.258KB

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V787-5344.PDF 211.347KB

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Recall 573 Report – Amendment 2

RCLRPT-19V787-5513.PDF 298.999KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V787-9363.pdf 163.242KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Vehicle Position for Emergency Call

RCMN-19V787-2616.pdf 368.833KB

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V787-6221.PDF 211.454KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V787&docType=RCL

 


 

Mercedes-Benz Reprogramming

J2534 Pass-Thru

All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com

J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.

In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:

  • Windows based PC or laptop*
  • J2534 compliant interface box*1*

*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.

*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com

 

Vehicle Coverage

J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.

J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.

  • All control unit software (reprogramming calibrations) is contained within J2534 DVD media.

 

Terms and conditions

J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.

  • Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.

For pricing and additional information via the internet, please refer to the information at the beginning of this section.

 

Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light CarDAQ-Plus - PassThru J2534 Vehicle Reflash Hardware
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light CarDAQ-Plus 3
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light Bosch Automotive Tools MTECH2 Mastertech II J2534
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light Autel (AULMF2534) MaxiFlash Pro
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light RAP2 OEM J2534 Remote Reprogramming Tool
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
Vehicle Position for Emergency Call - 2013-2017 Mercedes-Benz | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
GODIAG J2534

 

www.startekinfo.com

 


 

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  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 2
VNCI J2534 for Nano Diagnostic Tools,Support J2534 for Automatic Switch Mode Fast Communication
  • Application:Support most all of J2534 compatible software, most all of for software, ECU reprogramming in J2534 mode with programming voltage, supply software for diagnosing J1979 compatible vehicles.
  • Material:VNCI (Vehicle network communication interface) is a device that works between diagnostic software and vehicle. It is compatible with J2534 Passthru and for .
  • Advantage:Support J2534 and for mode in one device, and has automatic switch mode, more speedup, faster communication and reprogramming.VNCI J2534 for Nano protocol configuration include, for ISO15765, for ISO9141, for ISO14230, for J1850 PWM( supports IFR and 2X speed modes), for J1850 VPW (supports 4x speed mode).
  • Easy to install:More stability, never let you down while reprogramming, portable and convenient, small package and easy to carry.
  • Best Experience :We strive to provide you with the best quality products and the best customer experience.We try our best to meet your requirements.Please check the product information carefuly berore buying to aviod making mistakes.
Bestseller No. 3
LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool, Topology Mapping OBD2 Scanner Diagnostic Tool, CAN/CAFD/DoIP/HD/FCA SGW,Bidirectional Scan Tool, ECU Coding, 50+ Reset, All Systems Scanner
  • 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V+, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 150+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 2.4 & 5GHz WiFi connection.
  • 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
  • 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
  • 👍【2024 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
Bestseller No. 4
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
  • 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
  • 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
  • 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
Bestseller No. 5
Mongoose-Plus J2534 OEM Vehicle Interface Cable - GM OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, Subaru, & VW/Audi.
  • Supports Current GM Vehicles: Now includes CAN-FD, DoIP (Diagnostics over Internet Protocol - as defined in J2534-2) and support for J2534 version 5.0. This is the tool that GM dealerships use for diagnostics and reprogramming.
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API

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