“This site contains affiliate links for which OEMDTC may be compensated” |
August 12, 2019 NHTSA CAMPAIGN NUMBER: 19V591000
Taillights May Dim or Switch Off
Reduced taillight visibility increases the risk of a crash.
NHTSA Campaign Number: 19V591
Manufacturer Daimler Vans USA, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 8,243
Summary
Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
Remedy
MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is VS3HELI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Vans Recalls
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Anthony Washington, Department Manager, Regulations and Certifications |
RE: Recall Campaign Notification Model 907 (Sprinter) Model Years 2019 LED Taillights |
DATE: September 6, 2019 |
IMPORTANT RECALL CAMPAIGN INFORMATION
RECALL CAMPAIGN LAUNCH NOTIFICATION
September 6, 2019
Campaign No. : | Campaign Desc. : | LED Taillights | ||
2019080018 | VS3HELI | |||
This is to notify you of the Recall Campaign concerning code signal acquisition and actuation module on approximately 8,243 MY19 Sprinter vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “Open” in VMI. | ||||
Background | ||||
Issue | Daimler AG (“DAG”), the manufacturer of Mercedes-Benz and Freightliner Sprinter vans, has determined that on certain Sprinter vehicles (platform 907 (VS30)), if the manual turn-switch that activates the vehicle lights is turned quickly (≤0.5 s) from one lighting position to another, the brightness of the taillights can be significantly reduced (to a state of glowing only) or the taillights could switch off completely. The performance of the brake lights is not affected. If the brightness of the taillights is reduced or the taillights are turned off completely, the vehicle may not be sufficiently visible from the rear, which could increase the risk of a crash. | |||
What We’re Doing | An authorized Mercedes-Benz or Freightliner Sprinter dealer will update the software coding on the “body controller” control unit. | |||
Parts | Parts are not necessary. | |||
Vehicles Affected | ||||
Vehicle Model Year(s) | Model Year 2019 | |||
Vehicle Model | VS30 Sprinter (platform 907) | |||
Vehicle Populations | ||||
Total Recall Population | 8,243 | |||
Dealer Inventory | 1,719 | |||
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new MY19 Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new MY19 Sprinter vehicles covered by this notification until the vehicle has been repaired. |
||||
Next Steps/Notes | ||||
Customer Notification Timeline | An owner notification letter will be mailed in late September, 2019. | |||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective DVUSA fleet
representative for further information and next steps. For repairs, please contact your preferred DVUSA dealer. |
|||
While we regret any inconvenience this may cause, DVUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. |
Campaign No. 2019080018, September 2019
TO: | ALL MERCEDES-BENZ CENTERS |
SUBJECT: | Model 907 (Sprinter), Model Year 2019 LED Taillights |
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz and Freightliner Sprinter vans, has determined that on certain Sprinter vehicles (platform 907 (VS30)), if the manual turn-switch that activates the vehicle lights is turned quickly (≤0.5 s) from one lighting position to another, the brightness of the taillights can be significantly reduced (to a state of glowing only) or the taillights could switch off completely. The performance of the brake lights is not affected. If the brightness of the taillights is reduced or the taillights are turned off completely, the vehicle may not be sufficiently visible from the rear, which could increase the risk of a crash. An authorized Mercedes-Benz or Freightliner Sprinter dealer will update the software coding on the “body controller” control unit.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 8,243 vehicles are involved.
Order No. V-RC-20190080018
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Warranty Information
Operation items and work units
Operation number | Operation text | Labor Time (hrs.) | Damage Code |
02 2443 | Connect/disconnect diagnostic system | 0.1 h | 82 922 53 8 |
02 2445 |
Connect/disconnect charger (diagnostic system connected) |
0.1 h |
82 922 53 8 |
02 2444 |
Perform SCN coding in control unit… (diagnostic system connected) |
0.1 h |
82 922 53 8 |
Procedure
Notes on SCN coding of control units | AH54.21-P-0004-01X | ||
Check | |||
1 | Check whether vehicle is affected by measure. | Affected vehicles: Code signal acquisition and actuation module (code: VS3HELI, acc. no.: 82 922 53)
Model 907.### ## as of 001812 up to 450523 except code L22 (Partial LED tail lights) For authorized Mercedes‑Benz service partners, only the entry in the input- process-output (IPO) system, in the “Current” tab is decisive. An additional test of the affected vehicles in the workshop information system (WIS) or vehicle list is thereby not necessary. |
SM54.21-D-0197- 01AAA
SM54.21-D-0197- 01AAB |
SCN Coding | |||
2 | Connect diagnostic system. | It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system. | AD00.00-D-2000-06TS |
3 | Connect charging equipment.
Maintaining on-board electrical system voltage when performing test and diagnosis work on vehicle. |
During the entire work procedure a sufficiently large voltage supply must be provided for the vehicle’s on-board electrical system.
Otherwise any undervoltage that occurs may damage the control units. Follow the operating instructions for the charger. Use the charger to ensure that an adequate power supply (min. 12.5 V) is provided for the on- board electrical system battery. |
AR54.10-D-1127TS |
4 | Perform SCN coding in the signal acquisition and | See process description in diagnostic system “INFO”. | |
5 | Disconnect diagnostic system. | AD00.00-D-2000-06TS | |
6 | Remove charger from vehicle. | AR54.10-D-1127TS |
IMPORTANT SAFETY RECALL #2019080018
This notice applies to your vehicle
VIN:
Taillights
NHTSA Recall #19V591
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
2019080018
Dear Mercedes-Benz Sprinter Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 Sprinter vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
What is the CONCERN? | DAG determined that on certain Mercedes-Benz Sprinter vans (platform 907 (VS30)), if the manual turn-switch that activates the vehicle lights is turned quickly (≤0.5 s) from one lighting position to another, the brightness of the taillights can be significantly reduced (to a state of glowing only) or the taillights could switch off completely. The performance of the brake lights is not affected. If the brightness of the taillights is reduced or the taillights are turned off completely, the vehicle may not be sufficiently visible from the rear, which could increase the risk of a crash. |
What will your DEALER DO? | An authorized Mercedes-Benz Sprinter dealer will update the software coding on the “body controller” control unit. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to approximately 30 minutes, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz Sprinter dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. |
What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbvans.com/sprinter/shopping-tools/find-a-dealer. Please mention you are scheduling an appointment to update the software coding on the “body controller” control unit under Recall Campaign # 2019080018.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. |
Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBVans.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbvans.com/sprinter/owners-resources/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz Sprinter dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Daimler Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FREIGHTLINER | SPRINTER 1500 | 2019 |
FREIGHTLINER | SPRINTER 2500 | 2019 |
FREIGHTLINER | SPRINTER 3500 | 2019 |
FREIGHTLINER | SPRINTER 4500 | 2019 |
MERCEDES BENZ | SPRINTER 1500 | 2019 |
MERCEDES BENZ | SPRINTER 2500 | 2019 |
MERCEDES BENZ | SPRINTER 3500 | 2019 |
MERCEDES BENZ | SPRINTER 4500 | 2019 |
9 Associated Documents
Recall Quarterly Report #3, 2020-1
RCLQRT-19V591-4769.PDF 211.333KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V591-2942.pdf 1037.125KB
Recall Acknowledgement
RCAK-19V591-6992.pdf 244.935KB
Defect Notice 573 Report
RCLRPT-19V591-6104.PDF 236.909KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V591-7176.PDF 211.246KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V591-1060.pdf 155.375KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V591-5439.pdf 75.934KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V591-5709.PDF 211.143KB
Recall Quarterly Report #4, 2020-2
RCLQRT-19V591-9397.PDF 211.441KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V591&docType=RCL
- LIGHTS DIM OVER TIME, REPLACE IN PAIRS: Your lights are a pair, one is never turned on without the other. If one bulb burns out, the other isn't far behind.
- EASY TO REPLACE: Sylvania Long Life miniature bulbs are easy to install and show instant results.
- LOW MAINTENANCE AND HIGH DURABILITY: Designed for durability, greater safety, and lower maintenance by the leading supplier of automotive lighting.
- LONGER LIFE THAN MOST STANDARD BULBS: Long Life bulbs perform twice as long as any other standard miniature bulbs.
- THE SYLVANIA STANDARD OF QUALITY: With 100+ years in business, Sylvania is the world leader in automotive lighting for Original Equipment Manufacturers (OEMs) and the aftermarket.
- What you receive: package comes with 10 pieces 3157 miniature bulbs, enough quantity to meet your multi usages, you can share them with your friends or as backup
- Durable to use: our miniature light bulb is made of quality material, can be applied for longer time than most standard bulbs, which can serve you for long time
- Nice design: the filament and gas mixture of the long time bulb have been engineered for withstanding road vibration and provide longer life than traditional bulbs
- Low Maintenance: our mini light bulbs are designed for durability, requires low maintenance, so you needn't to spend much time and effort on repairing these 3157 light bulbs
- Warm Note: the 3157 light bulb can only be applied for specific models, please make sure whether your models fit before purchase
- 【SUPER BRIGHT】 – Yorkim 3157 LED bulbs are powered by 18 pcs of high quality 5050 chipsets to offer ultra brightness for your vehicle. 360 degree lighting angle, no blind spot, super brighter than the stock yellowish halogen bulb, updates your car interior to a modern look
- 【SPECIFICATIONS】- Head diameter 18mm, Length 47mm, Voltage 12v, 6500K Xenon White. A 50w Load resistor(ASIN:B07KS6KMYG)might be needed to prevent error message when replace for Turn Signal Lights. You may also need a flasher relay to solve the fast blinker issue for some vehicles
- 【FITMENT】 - 3056 3057 3156 3157 4157, commonly used for backup reverse lights, brake lights, tail lights or turn signal lights.
- 【EASY TO INSTALL】 - Non-polarity design, simply plug and play. Not suitable for CK sockets.
- 【NOTE】 - Normally different LED bulbs are required for different parts of the same car (I.e. brake light, tail light, turn signal light, etc.). Although 3157 LED bulbs are most commonly used, they may not fit all parts of your car. Please check owner's manual to verify compatibility before purchase or send us a picture of your original bulb for our assistance on selecting the right product
- Non-polarity. Can be used for brake lights, tail lights, stop lights, parking light, daytime running light, etc. Some sensitive vehicles will meet canbus issue after installing, load resistors or flasher relay will be required to solve these issues, you can contact us through Amazon Buyer Message to get help and solutions
- Low power and high brightness. 5.5W per 7443 led red bulb. Only 1/4 energy consumption of original 7443 red bulb but 4 times brighter. Built in smart IC driver ensure constant current, no radio interference. Plus instant-on capability with zero warm-up time
- Unique imitated halogen shape design. Resembling halogen bulb shape design and sequencing 54 pieces 4014-SMD LED chips precisely around the light. Delivering 360° high luminous efficiency with full amber light, easier to be noticed and safer to drive
- Small size comparable to OEM 7440 bulbs Non-polarity, applied to US standard and CK sockets. Fits: 992, 7440, 7441, 7443, 7442, 7444, W21W, WY21W, 7440NA, 7440NAK, 7444NA,7444NAK, 7443LL.etc. Amazon filter system may not be 100% accurate or up to date, if you are not sure which bulb model fit your vehicle, please check your vehicle owner manual to confirm or ask a question for help
- Electroplating process housing. Improves oxidation resistance and produces less heat. High-end styling, matching great in the assembly. Ideal replacement for your halogen 7440 red bulbs
- Twice The Life Of Standard Incandescent Bulbs
- Philips Offers A Wide Range Of Smart Light Bulbs, Lamps, Fixtures And Accessories
- Original Equipment Quality Seal For The Most Reliable Performance
- Always Replace In Pairs To Ensure A Symmetric Light Beam From Both Bulbs On The Road. Bulbs Dim Over Time
- 【Awesome Pattern & Full Brightness】 AUXITO design those 3157 red bulb with scientific theory with almost 1:1 shape and same light emitting point. Giving brilliant Red fuller light in your lens, more stylish and clean
- 【Directly Fit & Multi Application】Non-polarity, auxito 3157 red leds are plug and play for stock backup reverse lights, brake lights, turn signal lights, etc. Compatible with socket 3156, 3157, 3056, 3356, 3456, 4156, 3047, 3057, 3155, 3157NA, 3357, 3457, 4057, 4114, 4157, etc,.
- 【Stable Use & Longer Lifespan】Hidden hollow-carved and aviation grade aluminum body, expediting the heat dissipation of the led 3157. With special PC lampshade protecting led chips and components, those 3157 3156 red led can work up to 30,000 hours
- Specification & Note】Voltage: DC 12V. Power: 6W/Bulb. Lumen: 3200LM/Pair. Color: brilliant red. Pls note: 50W 6ohm load resistors or flash relay may be required when use them for turn signal blinker light. Message AUXITO if you need any help
- (Set of 2 W2.5x16q D.F. wedge base 3156/3157 red LED bulbs) LED Chips: Each 3156/3157 LED red bulb is equipped with 39 pieces high quality, high power with high performance led chips per 3156 3157 LED bulb, 360° full angle illumination with projector lens design
- Important: Extra LED resistors maybe required to avoid the signal hyper flash or error code for LED bulbs draw less current than stock lamps. Compatible with both standard and CK / SRCK type. Voltage: 12V~14.8V, Built in stable current IC driver for longer lifespan. Color: Pure red.
- Dual filament LEDs are universal fit for single filament and dual filaments T25 wedge base bulbs. Non-polarity. Cross reference number: 3156, 3056, 3047, 3047LL, 3047K, 3055, 3057, 3057ST, 3057K, 3057KX, 3057X, 3057KLCP, 3057LL, 3155, 3155LL, 3157 ,3157K, 3157X, 3157LL, 3157ST, 3157KX, 3357, 3357LL, 3357K, 3457, 3457K, 4057, 4057LL, 4057K, 4114, 4114LL, 4114K, 4157, 4157LL, 4157K, 4157NA, p27/7w, 3157/40610, 3157/17172, 12450004, 78633, 17945, 3156/21863, 9442003, 78625, 17941, etc.
- Application: Used for upgrading OEM dim incandescent or damaged rear turn signals, directional blinker lamps, brake stop tail lights, taillights, rear side marker light amp for much safer driving and luxury looking for automotive cars, trucks, motorcycles, SUVs, vans.
- Newly upgraded smart IC driver for better performance and longer lifespan. USA located.
- Twice The Life Of Standard Incandescent Bulbs
- Country Of Origin : China
- Original Equipment Quality Seal For The Most Reliable Performance
- Always Replace In Pairs To Ensure A Symmetric Light Beam From Both Bulbs On The Road. Bulbs Dim Over Time.
- 600% Brighter than Halogen: This 3157 3156 red led bulb is 15W 1200Lm with 38-SMD 3030 led chips per bulbs to produce maximum brightness output, with 360° full view angel and HD projector, you will be able to see farther and clearer when driving even the rainy or foggy night.
- CANBUS Ready & Stable Performance: 3056 3057 led brake stop light bulb built-in CANBUS system prevents error code and odd flickering on the 95% of vehicles. the intelligent IC driver builted make the bulb better performance, such as low consumption, low temprature, long lifespan.
- Up to 100X Longer Lifespan: Aluminium alloy process housing, hollow structure design, produce less heat, ensures 50,000hrs longer service time, it's 100 times lifespan than halogens.
- Wide Application: Used for replacing the stock halogen or damaged dim 3156 3157 3056 3356 3456 4156 3047 3057 3155 3357 3457 4057 4114 4157 3rd brake stop lights, high-mounted stop lights rear side marker lights rear turn signal lights lamp replacement for cars, trucks, rvs, motorcycle,etc.
- Important Note: Amazon filter system may not be 100% accurate or up to date, if you are not sure which bulb model fit your vehicle, please check your owner manual to confirm or ask a question for help. (When some of Vehicel or Position experience occasional speed flash because of difference in power, it may be required load resistor, please ask us for free resistor)
- (Set of 2 Bulbs) 54SMD 3014 & 3SMD 3030 high Brightness chips per bulb, Working Voltage:9v-30v
- Fits: 1157 BAY15D 1016 1034 1157 1157A 2057 2057A 2357 2357A 2357NA 2397 3496 7528 p21/5w etc. Easy installation, plug and play.
- Application: Brake Lights, Tail Lights, Daytime Running Lights etc. Load resistor or flash relay might be needed to prevent the hyper flash when replacement for Turn Signal Lights.
- Advantage: Exclusive design, 300% brighter than original halogen bulb, full Aluminum Housing with Projection lens for Maximum Light output and better heat distribution,built in Constant Current IC for Longer life span & Low Power Consumption.
- Please double check owners manual or original bulb number to confirm before placing an order. Any other problem please feel free to contact us, we are always here to satisfy of you.
Last update on 2024-03-07 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.